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Proven Sr.

Software Quality Assurance Analyst with extensive experience in the I T industry successfully managing multiple projects, meeting deadlines and qualit y standards. PROFILE Over 15 years experience in coding and executing proprietary test automation scr ipts with record and playback functionality and designing/using UNIX/Windows bat ch scripts to increase automation. Exceptional analytical skills with an intuitive sense to isolate, escalate, and eliminate software defects. Experience in writing test cases to meet SQL ISO standards, test procedures, and instructions for SDLC. Strong communication skills, collaborating with global QA and R&D teams also rem ote Director of QA. Experience in the client-server environment on multiple UNIX, Windows platforms and Mainframe. Excellent writing skills, documenting testing instructions, test cases, and proc edures. Leadership and QA team management experience for 7 years. TECHNICAL SKILLS Testing Tools: SEP (Send-Expect-Process), TSL (Test Scripting Language) Operating Systems: UNIX, Linux, Solaris, Windows, VMWare, Mainframe (MVS, TSO) Languages: BSH, CSH, SQL, HTML Development and Query Tools: VI, SQL, ISQL Utilities and Applications: MKS Toolkit, Cygwin, Visual DBA, Service Desk, ODBC , JDBC JAVA J2E 1.6 Database Systems: Ingres RDBMS, IDMS Microsoft Office Tools: Word, Outlook, Excel, Power Point, Project EDUCATION Management & Information Technology Solutions, Inc. - Quality Assurance & Software Testing Comprehensive, Introduction to Oracle SQL PLUS - HP Software Quality Center, Win Runner, Test Director, Quick Test Pro (QTP) Real-World Software Quality Assurance Module Multiple Relational Database Management System DBA Courses Relational Database Management System SQL Software Development Methodology (SDM) PROFESSIONAL EXPERIENCE INGRES CORPORATION, Redwood City, CA Sr. Quality Assurance Engineer, Software 2006 2011 Manage multiple projects in a challenging, fast-pace R&D environment priorities change continuously. Write comprehensive test plans working closely with R&D team members to create n ew feature tests. Setup test environments on multiple platforms to start up batch jobs of thousand s of regression tests. Isolate and report defects using Service Desk based on analyzing test results an d manual tests. Design/implement test scripts to completely automate installations, execution of tests, and clean up. Team Lead/Tester on Ingres RDBMS and other connectivity/sign on interfaces (ODBC , JDBC).

COMPUTER ASSOCIATES, Lisle, IL QA Manager 2000 2005 Promoted to a management role by recruiting a Quality Assurance team and managin g their talents to achieve better quality software. Developed and implemented test plans base on software change specifications, and product knowledge. Executed and maintained automated test scripts and performed manual testing alon g with the team. Redesigned hundreds of scripts for the User Acceptance Test; This reduced the tu rnover cycle by 20%. Skilled communicator supporting QA teams remotely in New York, the UK, and India . Assisted the Director in negotiating new QA standards and procedures to build mo re efficient teams. Audit Developments test results and all testing projects by multiple QA teams to confirm accuracy. COMPUTER ASSOCIATES, Lisle, IL Quality Assurance Team Leader/Supervisor 1998 2000 Assisted in the reorganization and redirecting of a large QA team to restore bal ance and productivity. Liaison between QA and Development to debug and resolve critical testing issues and product defects. Developed and negotiated UAT testing and documented testing procedures that dram atically cut development time while increasing product quality for Ingres RDBMS and related components. Spearheaded test maintenance which was years out of date by repairing hundreds o f automated tests. Mentored testers to corporate system usage and testing tools to increase their p roductivity. COMPUTER ASSOCIATES, Lisle, IL Quality Assurance Engineer 1986 - 1998 Key IDMS DBA Tools mainframe tester with enthusiasm and team spirit therefore se lected to join a special development team. The Porting Team would build and tes t an enterprise-class relational database management system on 17+ platforms. Tested mainframe IDMS DBA Tools by running test installations for the base produ ct and validating quality of maintenance service packs. Developed, documented and implemented test plans based on technical specificatio ns, and/or product knowledge for both manual and automatic playback testing. Maintained Developments source code and created data sets for mainframe IDMS DBA and IMS Toolkit products including service packs. Documented the source code process. Moved into the Ingres Porting/QA team as QA Engineer to test the Ingres RDBMS pr oduct and related components on various UNIX/Windows client/server platforms. Increased team productivity after restructuring and launching new test procedure s for Ingres DBMS QA. Knowledge expert on interpreting the automated test results, and mentoring the t eam in this skill.

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