5454 KEYSTONE COURT, PLAINFIELD, IL 60586 PHONE 815-609-0629 * E-MAIL kg11ef308@westpost.net KATHERINE L.

GAITAN SUMMARY Five plus years of administrative support in many diverse backgrounds. Team pla yer with ability to work well in a fast-paced and demanding environment. Strong verbal and written communication skills and ability to interact with all levels of management and customers. Seeking a position that offers challenge, growth and an opportunity to contribute. EDUCATION AND EXPERIENCE August 2010 - Present - Temporary Position - BCI Recruiting/Southwest Gastroente rology, Joliet, IL Administrative Assistant * Enter patient demographics * Obtain pre-certifications for outpatient procedures * Prepare charts for daily clinics * Schedule appointments, and hospital procedures * Proven ability to multi-task in very hectic office August 2009 - December 2009 Joliet Junior College Medical Billing and Coding * Completed class and received Certificate of Achievement July 2009 Joliet Junior College Work Certified Program * Completed class and received Certification March 2007 - February 2009 7-Eleven, Inc. Lombard, IL Administrative Assistant * Key contact person for company conventions * Aided with booth planning, booked blocks of hotel rooms, registered members, p rinted conventions literature and ordered supplies for attendees * Created schedule of events and provided booth assistance * Assisted with attendee hotel and flight itineraries * Provided excellent customer service on a daily basis * Assisted Property Manager with incoming/outgoing phone calls, interpreting lea se language, updating lease information. * Maintained consistent communication with landlords and property owners * Developed and maintained databases to track new construction sites, progress o f sites, turnovers, store closings and lease administration August 2005 - March 2007 White Hen Pantry, Inc. Lombard, IL (White Hen Pantry was acquired by 7-Eleven) Franchise Administrative Assistant * Execution and distribution of franchise agreements and all related documentati on for 200+ franchisees * Developed and maintained investment tracking spreadsheet * Maintained full compliance with all laws and administrative regulations regard ing sales, record keeping and documentation * Ensured that notification and legal documentation was processed in accordance with established schedules and criteria for the rewrite/extension program * Maintained Corporation filings on a monthly basis and continuations on a yearl y basis to include mailing, acknowledgments and maintaining files accordingly in store folders * Provided assistance and support to the Franchise Administration Manager and to the Franchising Department Vice President * Perform additional assignments and special projects as needed

Katherine L. Gaitan 815-609-0629________________________________________ May 2005 - August 2005 White Hen Pantry, Inc. Oak Brook, IL Merchandising Support Coordinator * Responsible for analyzing store sales for their fresh foods program * Handled direct communication with Franchisees and Business Development Counsel ors regarding program * Supported Catering Manager with any special projects as needed * Assisted other departments with various projects 2004 - 2005 Premium Retail Services Chicago Area Sales Merchandiser * Performed pricing audits, maintenance calls, resets, compliance checks, store sets and inventory in surrounding retail stores * Educated self to read and comprehend a plan-o-gram in order to meet strict dea dlines * Knowledge of On-line Reporting and Inventory Systems * Educated consumers and increase sales of products

2000 - 2003 Spain Spain & Varnet, P.C. Chicago, IL Legal Assistant to Partner * Provided Administrative support to five associates and three partners * Assisted attorney with client meetings * Drafted and prepared Court documents including Motions, Complaints, Pleading a nd Orders * Developed and maintained spreadsheet for tracking client final payments * Established appropriate time line to send final documents to clients to ensure all payments were made * Maintained client database as well as client files and company file room * Distributed appropriate literature for upcoming seminars * Maintained attorney calendar of all upcoming events and speeches as well as ma intained and organized schedule of appointments * Developed phone intake sheet for accurate screening of possible clients * Organized annual company seminar, created flyers, registered participants, pro cessed and tracked all payments, produced attendee packets * Maintained office inventory and supplies * Distributed all client intake calls 1998-2000 Law Offices of Robert D. Kreisman, P.C. Chicago, IL Legal Secretary * Handled all client intake calls, monitored medical treatment, and provided communicative support between attorney and client throughout litigation and settlement of all cases Monitored all statute dates, case management orders, trial preparation dates and appeals * Scheduled all court dates and depositions for personal injury and medical malpractice cases in Cook County and surrounding districts * Drafted complaints and motions, propound and answer discovery, and prepared al

l cases for filing in Municipal and Law division cases in Cook County and surrounding areas * Created Abstract depositions, summarized medical records, and compiled evidenc e of all client damages * Scheduled all court appearances SKILLS AND AFFILIATIONS Typing 70-75 wpm, Transcription Windows Office XP, Outlook, Excel, PowerPoint Access, NetPlan and Medisoft Softw are Medical Terminology, Medical Billing, CPT/ICD9 Coding Excellent customer service, problem solving skills, and phone etiquette