Joyce L Rowley 14707 E. Ohio Avenue, Phone: 720-747-1860 Aurora, Colorado 80012 Cell: 720-635-2340 jr11f9f56@westpost.

net Career Focus Patient-focused Certified Paraoptometric Assistant with over 9 years experience working in a busy medical office working with diverse populations. Skills * Solid understanding of methods and procedures for Optometry/Opthalmology * Solid clinical skills coupled with patient-focused people skills * Meticulous organizational skills * Ability to manage priorities and meet deadlines * Demonstrated phone communication experience * Knowledge of medical terminology * People person with a great bedside manner * Strong medical ethic * Proficiency with computerized charting * Ability to manage priorities and meet deadlines * Patient- and family-focused * Chart preparation and filing * Prompt customer service * Client relationship development Accomplishments Certified Paraoptometric -Certification 2009 CPR Certified-2009 Education and Training High School Diploma: Central High School - General 1976 Flat River, Missouri United States Affiliations Member AOA American Optometric Association Experience Certified Paraoptometric Assistant 07/2007 - 07/2010 2010 Vision Care Specialists Aurora, CO. * Communication & Patient Care. Interacted with all patients using the level of respect and professionalism. Obtained patient history. Performed accurate and co nsistent documentation and measurements tasks that included : Visual acuity, man ual lensometry, ConfrontaionalVisual Fields, Stereo testing, Evaluation of Motil ity, Pupillary Function Tests, Color Plates, Contact Lens Checking, Dispense, Pa tient Education of Insertion and Removal of Contact Lenses. * Worked with various different equipment. * Assist front desk when needed, check in patients, answer phone. Technician/Office Assistant 08/2000 - 09/2006 Burcham Eye Care Center Aurora, CO. * Patient work - ups, diagnostic testing, refraction, tonometry, Lasik evaluatio ns * Assist doctors in minor surgical procedures, working with various equipment

* Billing, data entry, liaison with sales representatives & vendors * Counsel patients with eye related issues, medications & routine care * Continuing education classes Office Assistant 02/1998 - 01/2000 Sandoval Enterprises/DBA McDonalds Denver, Colorado Receptionist, client relations, resolving problems, deadlines bookkeeping Payroll, deposits, setting priorities, correspondence, records management, heavy phone Lead Receptionist 12/1996 - 12/1998 Deer Creek Animal Hospital Littleton, CO. * Greet clients, identify & resolve problems and ensure satisfaction * Assist with management of office procedures & schedule appointments for a busy veterinary practice * Coordinate all billing & collections objectives * Order office & clinic supplies * Assist veterinarians with surgical procedures & implement care for animals