TUAN HUYNH 2087 Kilbirnie Court, Kennesaw, Georgia 30152 (678) 571.7597 huynht@mac.

com

QUALIFICATIONS PROFILE Innovative, technically inclined, and goal-oriented professional with progressiv e management expertise in diverse technology platforms combined with aptitude in business case development and budgeting, performance to plan, resource planning and analysis, and risk assessment. Highly accomplished with demonstrated success in providing business value to lar ge global company and results-based expertise in strategy execution. Excellent t eam player with demonstrated ability to lead and motivate small-to-large cross-f unctional teams in achieving challenging goals. Develop and implement systematic processes and practices to advance corp orate and administrative functioning, achieve interventions, and adapt to new te chnologies, markets, and challenges Demonstrate strong and effective leadership and training skills; assist and motivate employees in achieving reasonable company goals and objectives Expert in evaluating problems, identifying approaches and tactics, and d eveloping decisions in allocating resources to pursue the assigned project Adept at producing and maintaining high quality projects in compliance w ith company best practices in a timely manner Areas of Expertise Leadership and Management Strategic Alignment and Execution Strategic Planning and Management Project / Program Management Business Process Design / Improvement Systems Implementation and Evaluation

Career Highlights American President Lines ~ Atlanta, GA ~ 1996 Present Global leader in the transportation and logistics industry servicing Fortune 500 companies Regional Manager, Information Technology

Provided proactive leadership to six professionals in charge in providin g IT support; devised and executed a broad range of solutions to improve busines s systems performance and company profitability Managed telecommunications budget of more than $1M (previously $1.5M thr ough self-imposed regional cost reduction initiative) Oversaw several regional and corporate initiatives to improve business f unctionality through restructuring processes Received a promotion within one year of obtaining current position by in corporating two senior-level counterpart s territories as one consolidated region comp ed of more than 17 states Directed the IT team re-organization initiative in dispersing personnel and workload to better support the business to improve customer service while mi

nimizing travel and overall annual G&A by 35% Administered outsourced data center in Plano, Texas as well as data secu rity initiatives for company assets, security audits, and physical security syst ems Closely supervised the implementation of Cisco Internet Protocol Telepho ny (IPT) for four major cities within the region as a means to lessen long dista nce and international calling costs; this resulted in 45% monthly cost savings Spearheaded the team in formulating quantitative and qualitative model a nd presenting to senior leadership strategic sourcing projects to reduce annual vendor costs by 20%-35%; several proposed projects were initiated nationally Facilitated the negotiation of regional printer maintenance agreement wi th a national vendor to minimize recurring costs by 40% Coordinated with senior leadership to plan and implement business contin uity efforts for disaster recovery and to relocate pertinent business functions offshore Developed and implemented a new hire on-boarding program by automating p rocesses for Human Resources, Finance, and Operations Directed business and technical analyst team in evaluating and refining business intelligence and analytics practices for warehouse management systems ( WMS, PkMS, IRISTA, and Yantra) Worked collaboratively with vendors in designing and executing RF/Wifi f or numerous warehouses totaling to 3,000,000+ square feet Manager, Information Technology Effectively led and supervised technical analyst team for Latin America region to support APL owned offices, joint ventures, and agency offices; served as Y2K project manager for Latin America offices Leveraged telecommunications budget of more than $1.5M Thrived in designing and implementing VPN (Redcreek/Sonicwall) solution to reduce exorbitant frame relay costs by 75% Oversaw various regional initiatives to advance business functionality t hrough redefining processes Worked collaboratively in devising standardized project planning and tra cking tool for improving management visibility to key performance indicators (KP I) and trends, while minimizing weekly processing time Developed and executed PBX, data network, and office layout for Costa Ri ca Customer Call Center Implemented Cisco Internet Protocol Contact Center (IPCC) Express as a m eans to reduce long distance costs Administered build out of three warehouses and six in-country offices to provide data connectivity, RF/Wifi, and PBX Devised and ensured complete implementation of laser bills of lading for ms to reduce costly carbon paper Negotiated regional telecommunications contracts with two major provider s to lessen monthly costs by 40% Systems Analyst/Team Lead, Information Technology Provided oversight in the overall IT operations of the Southern Region; remotely supported more than 10 states Collaborated with senior managers in research, operations, product devel opment, finance, supply chain, and external experts to define current state and leading practices Directed the development and implementation inventory system to track as sets Devised end-user training documents for new hires Thrived in spearheading the advancement of Bay Network devices to Cisco Functioned as team lead for server, PC, PBX, and UNIX technical support, with high systems availability of 99.2%

Effectively administered the standardization of desktop and server image

LAN/WAN Administrator, Information Technology Led the initiative to upgrade Novell Network to Windows NT Assumed project manager responsibilities in completing the regional Wind ows 95 implementation project Facilitated side-by-side end-user auditing to understand business functi ons to improve customer support

EDUCATION Master of Business Administration - Management of Technology Georgia Institute of Technology ~ Atlanta, GA ~ 2010 Bachelor of Science - Management Shorter University ~ Rome, GA ~ 2008

PROFESSIONAL DEVELOPMENT Project Management Professional (PMP) Information Technology Infrastructure Library v3 (ITIL v3) VMware Certified Professional on vSphere 4 (VCP4) Microsoft Certified IT Professional (MCITP)