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Robin L. Schreck W332 N5394 Solveson Dr., Nashotah, WI 53058 / Tel# (262) 443-1544 Email: rsf96b1 0@westpost.

net

Senior Administrative Assistant

SUMMARY

Experienced Administrative Assistant with more than thirty years experience prov iding support to owners of companies as well as staff level executives at a Fortune 500 company. Proficient in all offic e technology and practices. Excellent interpersonal communication skills. Works independently with accuracy and effici ency.

SKILLS

. Filing . Oracle . 10-Key Calculator . Office Machines . Communications . Correspondence . Mail Delivery . Highly Organized . Client Relations . MS Word . MS Excel . Procurement . Meeting and Event Planning

EXPERIENCE

UPS, Elm Grove, Wisconsin 1986 - 2010

Senior Administrative Assistant Performed a wide variety of clerical and administrative duties for the Director of Sales in the Wisconsin District, including scheduling employee meetings and appointments, customer entertainment events, re ports, correspondence, filing, E-mailing and answering phones.

. Customer base included, but was not limited to; Internal UPSers, vendors, UPS customers (call-ins), Property Managers, Hotel/Motel/Meeting location facilitators, front office personnel for Packers, B adgers and Bucks teams. . Organized departmental meeting schedules to eliminate conflicts and ensure att endance. . Maintained database of home addresses, seniority dates, birthdays and vacation s of entire sales force, management team and administrative group. . Chaired a group of co-workers and instituted monthly employee relations meetin gs for administrative group. Responsible for raising department's positive response by 10%. . Effectively completed multiple tasks as instructed by the Director of Sales . Assisted the District Sales Coordinator in creating/completing various reports . Timely and accurate completion of daily/weekly/monthly reports as required by the district and region . Professional and effective communication, both written and verbal . Worked closely with the District Sales Coordinator to organize and control var ious reports which require follow-up with the Director of Sales. . Disbursal and control of tickets allocated for local athletic events . Purchasing and reconciliation through Oracle and Visa purchasing card . Initiating and ensuring prompt payment on letter center compensations . Answered and covered phone calls for Director of Sales, National Accounts Mana ger and Sales Managers . Monitored and followed-up on E-mails received by the Director of Sales in his/ her absence from the office . Coordinated and maintained daily/weekly/monthly schedules for Director of Sale s and Sales Managers . Confidentiality . Flexibility . Dependability

COMBUSTION SYSTEMS,INC, Pewaukee, Wisconsin 1981 - 1986

Administrative Assistant Performed a broad range of administrative and clerical duties for the owner of the company and his staff. Operated switchboard, ensuring members of staff were kept informed on all business matter s. Took dictation from owner and created correspondence for clients. Operated sepia machine. . Copied, professionally packaged and delivered schematic drawings to clients in a timely manner in order to ensure our companies participation in numerous requests for quotes. . Performed accurate and rapid data entry from both handwritten information as w ell as verbal dictation. . Created Excel spreadsheets . . Handled phone system for owner and staff members . Organized mail and incoming calls to reduce interruptions. . Created and distributed reports, maintained supplies, inventory, and mailing d atabases. . Worked independently

NDII (NATIONAL DEVELOPMENT & INVESTMENT,INC., Elm Grove, Wisconsin 1979 - 1981

Administrative Assistant Reported directly to department manager of the Acquisition Department. . Handled phone system. . Organized mail and incoming calls to reduce interruptions. . Created and distributed reports, maintained supplies, inventory, and mailing d atabases. . Completed contract information as dictated by department manager

KOHLS DEPARTMENT STORE, Waukesha, Wisconsin 1978-1979 Retail Sales / Shoe Department Oversee the daily operations in the department as well as assisting customers bo th in person and on the telephone. . Responsible for inventory and scheduling of employees . Stocking and displaying merchandise . Assisting customers in department and on the phone . Pricing of merchandise as well as preparation of headers/signs for special pro motions

EDWARD & LEE ASSOCIATES, Sussex, Wisconsin 1976 - 1978

Administrative Assistant Perform a broad range of administrative and clerical duties for the owner of the company and his staff. Operated switchboard, ensuring members of staff were kept informed on all business matter s. Took dictation from owner and created correspondence for clients. Operated sepia machine. . Copied, professionally packaged and delivered schematic drawings to clients in a timely manner in order to ensure our companies participation in numerous requests for quotes. . Performed accurate and rapid data entry from both handwritten information as w ell as verbal dictation. . Created Excel spreadsheets . . Handled phone system for owner and staff members. . Developed thorough guidelines for operating office equipment to reduce costs.

EDUCATION

Pewaukee High School, Pewaukee, WI

REFERENCES

Provided upon request

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