Louis D. Banks 203 Oak Street, Unit 1 San Francisco, CA 94102 lb11e2310@westpost.

net 415-573-9997 Summary Administrative Professional with experience in a variety of positions, including : Executive Assistant to CIO, Director of Marketing and Head of Facilities. Prov en successful in Project and Personnel Management and retail service. Work Experience 2010 - Present Various Temporary Agencies San Francisco, CA (10/10 - 2/11) Administrative Assistant * General office duties including expense reports, handling executive travel, an d maintaining executive calendar * Provided excellent telephone coverage including ability to manage priorities; handled urgent calls with professionalism and good judgment * Arranged large group meetings - scheduled meetings with all parties; booked me eting rooms and call-in numbers; arranged special meeting facilities; sent meeti ng confirmation emails; prepared and distributed meeting materials 2007 - 2009 Kaiser Foundation Hospitals San Francisco, CA (8/07 - 8/09) Asst. Continuing Medical Education Coordinator * Provided planning logistics for over 600 conferences (video, on-site and off-s ite) per annum for physicians, nurse practitioners and physician assistants * Prepared respondent feedback surveys manually or on surveymonkey.com for all c onferences and present them to the trainers, the Chief of Medical Staff and the quality director * Process honorariums and other financial documentation for tracking purposes so our department is aware of compliant issues set forth by Kaiser and the State o f California * Track the amount of CME credits required for physicians and their staff by the State of California in FileMaker Pro and alert them when necessary 2006 - 2006 Nelson Staffing Solutions San Francisco, CA (5/06 - 5/06, 6/06 8/06) Graphics & HR/Education Coordinator at Sephora LLC (Temporary) * Created and Edited manuals for training store personnel utilizing QuarkExpress and PowerPoint for Technical Editor of the Education Department * Reported to the Vice President of Education Department whose purpose is to pro vide knowledge of Sephora Brands, Product Knowledge & Presentation and Selling S kills Training * Extensive preparation for domestic and International Expense Reports for VP of Education, Product Expert Training Team, Store Personnel and Sephora Brand Mana gers * Responsible for ordering AMEX Cards, Training Binders, Office Supplies and Sep hora Brand Products for eight Traveling Product Experts and the Education Depart ment 2006 - 2006 AppleOne San Francisco, CA (4/06 - 5/06) Administrative Coordinator II at Administrative Office of the Courts of Californ ia (AOC) (Temporary) * Reported to the Emergency Response And Security Senior Manager who was respons ible for the safety of the world's largest court system

* Provided extensive travel arrangements including booking hotel rooms, creating itineraries and expense reports for a security team that traveled 55% of the ye ar * Edited Security Reports and Threat Assessment documents that were then submitt ed to the Chief Justice of California * Distributed survival kits to all employees of the AOC and provided the staff w ith security badges to enter the State Buildin 1999 - 2003 Barclays Global Investors San Francisco, CA (3/99 - 1/03) Administrative Supervisor promoted from Literatu re Fulfillment Specialist promoted from Distribution Specialist * Supervised mailroom and reception staff and was on the Advisory Board for admi nistrative assistants * Assisted in corporate moves by coordinating with the IT group, movers and the corporate maintenance staff * Acted as project manager for new initiative to create, test and design an intr anet site featuring all of the printed marketing collateral in PDF downloadable format to enable users to order materials electronically * Researched, produced and provided consultation regarding sales presentations, client account review materials & conference collateral * Provided administrative support to Creative Team (Director of Marketing, Accou nt and Art directors and Presentation Services Manager) including expense report s, departmental accounting and contractor management 1999 - 1998 Access Staffing San Francisco, CA (4/98 -10/98, 2/99 - 4/99) Corporate Events Manager / Marketing Associate at California Medical Association (Temporary) * Coordinated annual seminars and workshops required for doctors and their staff including contract negotiations with vendor sites, registration of attendees an d development of marketing collateral * Directed the sales operation of the mailing list business * Provided customer service to the 800 line for publications produced by the CMA that were sold to both the medical and non-medical community 1998 - 1998 SOS Staffing Services San Francisco, CA (2/98 - 9/98) Desktop Publisher at Goldman Sachs (temporary) * Presentation production for investment banking division utilizing MS Office an d Visio * Proofreading and advanced document preparation for client meetings and present ations on tight deadlines * Recreated documents for bankers based on previous presentations and informatio n from periodicals, a company's profile statement or the banker's handwritten no tes 1998 - 1997 Lehman Brothers San Francisco, CA (5/97 - 1/98) Secretary * Administrative support to two investment bankers and one financial analyst in a fast-paced and hectic atmosphere * Extensive document preparation for client meetings and presentations on tight deadlines * Researched various companies and products on internet and on Bloomberg * Travel arrangements and coordination of meetings and equipment at many off-sit e locations 1997 - 1996 American National Bank and Trust Company Chicago, IL (6/96 - 1/97) Senior Divisional Assistant/Administrator

* Administrative support to Chief Information Officer and his direct reports * Departmental budget analysis and recommendations * Coordinate new employee setups-LAN and phone extensions * Organized departmental meetings of 120 employees and kept the minutes and dist ributed information on home site maintained by me 1996 - 1994 Williams-Sonoma Incorporated San Francisco, CA (8/94 - 3/96) Senior Representative/Administrative Assistant * Acted as assistant supervisor responsible for training and quality control of daily work produced by staff of 25 customer service agents * Administrative assistant to the manager of customer service answering letters and taking the most difficult customer service calls as related to mail-order of the various concepts owned by Williams-Sonoma Incorporated * Answered all incoming correspondence sent to other Corporate Executives regard ing troubled order Education 2010 - Present San Francisco State University San Francisco, CA Human Resources Certificate candidate 2003 - 2006 Brown University Providence, RI Russian Language & Arts Summary of Skills: MS Office Suite including Word, Excel, PowerPoint, Outlook an d Access, QuarkExpress, Visio, Illustrator, Lotus Notes and PhotoShop