BOB D PALMER 616 Beaver Dam Run Durham, North carolina 27703 (972) 971-2099 bp125ad88@westpost.

net Career Objectives Seeking position utilizing supervisory experience and strong organizational skil ls. Summary of Qualifications Hire and train sales staff; supervise daily business operations with responsibil ity for profit and loss, budgeting, Forecasting and financial planning. Work History Jun 02, 2008 - Jan 31, 2009 Foodtronix POS Systems - Grapevine, Texas Sales Manager Supervise, direct, evaluate sales staff, develop policy and procedures, and hand le customer complaints. Jun 01, 1998 - Sep 30, 2002 Cracker Barrel Restaurants - Texas Associate Manager Front and back of the house Shift management, hiring, training, cash management, food cost control. Apr 01, 1996 - Jun 30, 1998 Bob Evans Restaurants - Virginia Assistant General Manager General Manager in wait running evening shifts, directing an assistant manager a nd employee staff in a full Service family restaurant Oct 01, 1989 - Feb 28, 1995 Wright Line Computer Furniture Sales - Norfolk, Virg inia Senior Account Sales Manager Sales of computer systems furniture to Federal, Military and other GSA and Comme rcial accounts. Education Sep 1963 - Dec 1967 Texas Tech University - Lubbock, Texas Education Level: Bachelors Degree Major: International Trade; Graduated: Yes May 1995 - Dec 1995 Old dominion University - Norfolk, Virginia Education Level: 1-year college, technical or vocational school Major: MBA; Graduated: No Occupational Experience Sales Managers (25 yrs 0 mos) 1. Advises dealers and distributors on policies and operating procedures to ensu re Functional effectiveness of business. 5 to 9 years 2. Analyzes marketing potential of new and existing store locations, sales stati stics, and Expenditures to formulate policy. 5 to 9 years 3. Confers or consults with department heads to plan advertising services, secur e Information on appliances and equipment, and customer required specifications. 1 to 2 years 4. Confers with potential customers regarding equipment needs and advises custom ers On types of equipment to purchase. 5 to 9 years 5. Directs, coordinates, and reviews activities in sales and service accounting and record keeping, and receiving and shipping operations. Less than 1 year 6. Inspects premises of assigned stores for adequate security exits and complian ce with safety codes and ordinances. 5 to 9 years

7. Plans and directs staffing, training, and performance evaluations to develop and control sales and service programs. 10 to 14 years 8. Represents company at trade association meetings to promote products. 5 to 9 years 9. Resolves customer complaints regarding sales and service. 10 to 14 years Computer Skills Typing Speed: 45 Words Per Minute Accounting Software (Quicken) Email Software (Outlook, etc) Graphics/Drawing Software (Photoshop, etc) Peripheral Devices (Scanners, Printers, etc) Presentation Software (PowerPoint, etc) Spreadsheet Software (Lotus, Excel, etc) Word Processing Software (MS Word, etc) Language Skills English - Excellent (Read Write Speak)