Donna Markussen DONNA MARKUSSEN 27 NICOD STREET ARLINGTON, MA 02476 781-354-4075 a" dm1265166@westpost.

net _______________________________________________________________________________ _______________________ _SUMMARY:_ Accomplished sales professional with an entrepreneurial spirit, exceptional work ethic, outstanding time management and strong customer relationships. _CORE KNOWLEDGE AND SKILL AREAS:_ * Attention to Detail * Self Starter * Thorough Follow Through on Assignments * Budget and Financial Responsibility * Strong Verbal and Written Communication Skills * Excellent Customer Service Skills * Strong Team Player * Contract Negotiations * Mentor to Other Team Members * Business Development; existing customers, new business development CENTURY 21 ADAMS a" ARLINGTON MA 4/2010 a" PRESENT Real Estate Agent AMERICAN FAMILY LIFE ASSURANCE COMPANY (AFLAC) 2/2009 a" 10/2009

Independent Agent a" 1099 Contract The nationas leading voluntary supplemental health benefits provider, over 40 million policyholders. Outreach to small businesses. Generated a consistent funnel of new business through cold calling, networking and account referrals. Met and exceeded sales goals. Received three awards of recognition for outstanding sales efforts. CENTER FOR CANCER SUPPORT AND EDUCATION 3/2008 a" 1/2009 Volunteer Board Director * Small, grass roots non-profit empowering and supporting people touched by cancer, their caregivers and loved ones, by offering resources to enhance life as they move forward. As a director, provided community outreach to area towns bringing awareness of their programs. Organized and implemented strategic fundraising efforts. AMERICAN POLICE BEAT, CAMBRIDGE MA 2/1996 a" 11/2007 Advertising Sales * Over 11 years experience working with print media for a national law enforcement trade publication. Experience includes acquiring and developing new business through phone sales, weekly and monthly correspondence and trade show visits; creating advertising proposals and contracts for new and existing accounts. Consistent follow through with new and existing accounts to ensure a successful ongoing relationship. ACCOMPLISHMENTS: * In all previous sales positions, maintained strong desire to succeed which transformed into goal setting success and exceeding monthly and quarterly expectations, being a positive mentor and offering creative solutions to colleagues, consistent follow through and customer relations were always a priority. * Focused sales efforts exceeded sales goals during the 10+ years with over $1.1million/yr. * In addition to above, created and maintained the largest aCareersa section within the law enforcement community, generating bonus sales revenue for publication of over $200,000. * Developed strategies to build and retain existing accounts through value added incentives. *

Researched, hired and worked with web design firm to create a new website for publication. * Learned Web 2.0 strategies, including search engine optimization, revenue generating ad placements, newsletter implementation. * Outlined immediate website revenue potential utilizing existing accounts of $310,000. DECORATING DEN_ _ 1987 - 1992 Owner/Operator * Interior design franchise. Decorating consultant, sales and installation. Recognized within top five sales performers within 35 franchises. * MASSACHUSETTS REAL ESTATE LICENSE a" MARCH 2010 * CERTIFICATION IN REAL ESTATE HOME STAGING AND REDESIGN SPECIALIST a" JANUARY 2010 * MASSACHUSETTS ACCIDENT, HEALTH AND LIFE INSURANCE LICENSE a" FEBRUARY, 2009 _TECHNICAL SKILLS: _ MS Access, Excel, Word, Outlook, Act Database Interests: Exercise, Healthy Living, Reading, Volunteer Work, Networking