Awanda Montanez 457 Lincoln Avenue Bridgeport, CT 06606 203-551-4509 QUALIFICATION Results-oriented Case Manager with experience in social

work assisting homeless adults, children, adolescents and families that are experiencing multiple barri ers, which can include psychiatric issues, substance abuse issues as well as cl ients with AIDS/ HIV and criminal histories. I also have over 20 years working in the Human Services Sector. I have a broad knowledge of social work standards , guidelines and ethics as well as being the ultimate team player. Career History 2005-Present CCCYMCA, Alpha Community Services, Bridgeport, CT Residential Case Manager: Harrison Apartments * Provided counseling and crisis intervention to 102 former homeless living in a supportive housing facility where residents can experience multiple barriers. * Interacted with tenants on a regular basis pertaining to tenant's specific ne eds. * Maintained accurate case records, progress notes and quarterly service plans a ccording to guidelines. * Served as an advocate for tenants, scheduled medical and psychiatric appointme nts as needed. * Performed mandatory weekly unit inspections and ensured tenants received unin terrupted benefits, ongoing medication management, medical services as well as o ngoing psychiatric and substance abuse services. * Run Pilot Programs and help them become certified so they can receive more fun ding and become a full fledge program. Bridge House Inc. Bridgeport, CT Supportive Housing Case Manager: Crescent/Fairfield building * * * * Conducted outreach among homeless and special needs population for tenancy Case Management services to 10 + clients per building Crisis Intervention Pre-tenancy evaluations

1999-2002 CCCYMCA, Alpha Community Services, Bridgeport, CT Administrative Assistant * Administrative duties for the Executive Director * Producing effective documents and record keeping * Responsible for arranging and coordinating meetings * Word processing, reports and other typed documents

EDUCATION 2006-2007 Capella University, Minneapolis, MN Master's Degree in Social Science, Diploma 12/2007 Certificate in Criminal Justice, Certificate 06/2007 2004-2005 Springfield College, Springfield MA Bachelor's degree in Human Services, Diploma 05/2005 1999-2003 Housatonic Community College, Bridgeport, CT Associate degree in Human Services, Diploma 05/2002

1988 Central High School, Bridgeport, CT CERTIFICATES /TRAININGS * * * * * * * * * * * * Participated in all DHMAS trainings Co-occurrence disorder/Recovery oriented model training Supervisory trainings Pre-employment trainings Computer Processing Institute Data Entry Certification Skill Path Seminars Administrative Assistant Certificate Notary Public Parent Aide Program, City of Bridgeport Health Dept, Mentor program Bridgeport Child Advocacy Coalition training Chemical Abuse Association- Substance Abuse Program- Internship Team leader POINT IN TIME HOMELESS COUNT Advanced to Recovery

Community Service * Annual Homeless Walk * Church Activities * Youth Group Activities