Tracy L. Makowski 2080 E.

Flintlock Way Chandler, Arizona 85286 Summary: Seasoned Manager and Territory Sales Representative, with 17 consecutive years e xperience in the Stone and Tile Distribution Industry. A broad range of experien ce in management, successful proven sales records, territory growth, design, pur chasing, product selection and development. Within existing businesses, uniquely demonstrates ability to establish start-up distribution channels. Because of ex tensive regional knowledge, quickly determines new product potential, implements effective strategies introducing innovative stone products and styles. Focus up on exceeding expectations, exceptional customer relations, positive company imag e, and long term sales relationships. Outperforming market peers, increasing rev enue growth, profitability, market share, company visibility and awareness. Cont inued influence with designers, architects, and builders in Arizona. High profil e involvement, regional industry associations, trade shows, and charity organiza tions. Relative Experience: IMC Stone - Interceramic Marble Collection Tempe, Arizona Manager November 2009 to Present Territory Manager February 2008 to November 2009 * Manage all aspects of Tempe location, including return on investment, sales st rategies, personnel decisions, inventory selection, sales growth, negotiate pric ing, marketing and advertising * Revenue growth in contrast to steeply declining market * Increase opportunities and account penetration resulting in IMC's market share strength as one of the preferred stone slab distributors in Arizona * Diversifying product offering, exposing IMC to all construction demographics, production builders, luxury projects, custom homes, commercial, and remodels * Support sales and customer service staff to strive and generate strong busines s development and sales skills * Achieve positive customer interaction, improved team attitude, increased accou ntability, respect and integrity for a solid business foundation * Constantly providing outstanding customer experience and developing the talent s of each employee working towards increased sales * Responsible for overseeing operating strategies, marketing, advertising, accou nting and inventory levels in excess of $6-$8 MM * Work closely with fabricators, builders, designers and tile installers to meet industry demands * Heavily involved with the launch of two extremely innovative new products this last year Forza Stone and Thin Slate 7th Avenue Designs by Wave Waterjet, Inc. Phoenix, Arizona Design Service Consultant January 2005 - February 2008 * Marketed specialty tile, stone and decorative metal products over a four state region * Established multi-channel sales programs for distributors, commercial subcontr actors, and retailers * Specified products with designers, architects, builders, design centers, and r etail dealers to suit custom applications * Responsibilities included all phases of product development starting with prop rietary design concepts and ending with final product completion and installatio n * Products included: custom medallions, decorative pieces, sandblasting, and mos Phone: 480-782-9411 Cell: 602-738-4449 tm12a4c80@westpost.net

aic pool designs * Shared responsibilities also included estimating and bidding of all contracts, website development, and advertising Cactus Stone and Tile Phoenix, Arizona Design Service Representative September 2000 to January 2005 * Recruited to start, develop and establish Cactus Stone's Slab Department for Cactus Enterprises * Established Cactus Stone as one of the premier stone suppliers in Arizona, in less than five years time * Customer base included the design community, fabricators, and dealers in the greater Phoenix area * Specified products for use in all interior and exterior surfaces related to s tone, tile and slab materials * Instrumental in selecting new tile, stone slab, and specialty products for bo th company divisions successfully increased sales and grew company awareness in a market, in which Cactus Enterprises was not previously established Arizona Tile Supply Outside Sales Representative Scottsdale, Arizona June 1998 to September 2000

* Serviced and expanded customer base of interior designers, architects, fabric ators, builders, tile contractors and dealers * Specialized in sales to the interior design trade, promoting specification of product * Obtained extensive knowledge of granite, marble and exotic stone products in addition to all ceramic and porcelain products distributed by Arizona Tile. Materials Marketing Corporation Outside Sales Representative Denver, Colorado January 1996 to June 1998

* Promoted and sold high end tile lines including: Country Floors, Dunis Tiles, Seneca, and other custom tile and natural stone product * Territory included all of Colorado and required working with dealers, archite cts, designers, and homeowners * Increased sales and added new accounts to the territory. Flooring Design Associates, Inc. Denver, Colorado Design Consultant January 1993 to January 1996 * Guided homeowners through all phases of interior design * Product selections included: appliances, furniture, wall, window and floor co verings, bath and lighting fixtures, and finally interior and exterior color sel ections * Incorporated public relations, strong customer rapport, extensive product kno wledge, and interpersonal skills, to increase upgrade sales and profitability fo r the company * Developed and implemented programs for the company to follow in the Home Furn ishings Department Professional Organization Memberships: American Society of Interior Design - Industry Partner since 1998, served on mul tiple special event committees International Furnishing and Design Association - Member, Partner, Board Member 2000-2008 International Interior Design Association - Member, since 2001 National Kitchen and Bath Association - Member and Partner since 2008

National Association of the Remodeling Industry - Member and Partner since 2010 Education: Colorado State University n and Merchandising 2080 E. Flintlock Way Chandler, Arizona 85286 westpost.net Summary: Seasoned Manager and Territory Sales Representative, with 17 consecutive years e xperience in the Stone and Tile Distribution Industry. A broad range of experie nce in management, successful proven sales records, territory growth, design, pu rchasing, product selection and development. Within existing businesses, unique ly demonstrates ability to establish start-up distribution channels. Because of extensive regional knowledge, quickly determines new product potential, impleme nts effective strategies introducing innovative stone products and styles. Focu s upon exceeding expectations, exceptional customer relations, positive company image, and long term sales relationships. Outperforming market peers, increasin g revenue growth, profitability, market share, company visibility and awareness. Continued influence with designers, architects, and builders in Arizona. High profile involvement, regional industry associations, trade shows, and charity or ganizations. Relative Experience: IMC Stone - Interceramic Marble Collection Tempe, Ar izona Manager November 2009 to Present Territory Manager February 2008 to November 2009 * Manage all aspects of Tempe location, including return on investment, sales st rategies, personnel decisions, inventory selection, sales growth, negotiate pric ing, marketing and advertising * Revenue growth in contrast to steeply declining market * Increase opportunities and account penetration resulting in IMC's market share strength as one of the preferred stone slab distributors in Arizona * Diversifying product offering, exposing IMC to all construction demographics, production builders, luxury projects, custom homes, commercial, and remodels * Support sales and customer service staff to strive and generate strong busines s development and sales skills * Achieve positive customer interaction, improved team attitude, increased accou ntability, respect and integrity for a solid business foundation * Constantly providing outstanding customer experience and developing the talent s of each employee working towards increased sales * Responsible for overseeing operating strategies, marketing, advertising, accou nting and inventory levels in excess of $6-$8 MM * Work closely with fabricators, builders, designers and tile installers to meet industry demands * Heavily involved with the launch of two extremely innovative new products this last year Forza Stone and Thin Slate 7th Avenue Designs by Wave Waterjet, Inc. Phoenix, Arizona Design Service Consultant January 2005 - February 2008 * Marketed specialty tile, stone and decorative metal products over a four state region Fort Collins, Colorado Interior Design - Desig 1984-1988 Phone: 480-782-9411 Cell: 602-738-4449 tm12a4c80@

* Established multi-channel sales programs for distributors, commercial subcontr actors, and retailers * Specified products with designers, architects, builders, design centers, and r etail dealers to suit custom applications * Responsibilities included all phases of product development starting with prop rietary design concepts and ending with final product completion and installatio n * Products included: custom medallions, decorative pieces, sandblasting, and mos aic pool designs * Shared responsibilities also included estimating and bidding of all contracts, website development, and advertising Cactus Stone and Tile Phoenix, Arizona Design Service Representative

September 2000 to January 2005

* Recruited to start, develop and establish Cactus Stone's Slab Department for C actus Enterprises * Established Cactus Stone as one of the premier stone suppliers in Arizona, in less than five years time * Customer base included the design community, fabricators, and dealers in the g reater Phoenix area * Specified products for use in all interior and exterior surfaces related to st one, tile and slab materials * Instrumental in selecting new tile, stone slab, and specialty products for bot h company divisions successfully increased sales and grew company awareness in a market, in which Cactus Enterprises was not previously established Arizona Tile Supply Outside Sales Representative Scottsdale, Arizona June 1998 to September 2000

* Serviced and expanded customer base of interior designers, architects, fabrica tors, builders, tile contractors and dealers * Specialized in sales to the interior design trade, promoting specification of product * Obtained extensive knowledge of granite, marble and exotic stone products in a ddition to all ceramic and porcelain products distributed by Arizona Tile. Materials Marketing Corporation Outside Sales Representative Denver, Colorado January 1996 to June 1998

* Promoted and sold high end tile lines including: Country Floors, Dunis Tiles, Seneca, and other custom tile and natural stone product * Territory included all of Colorado and required working with dealers, architec ts, designers, and homeowners * Increased sales and added new accounts to the territory. Flooring Design Associates, Inc. r, Colorado Design Consultant January 1993 to January 1996 Denve

* Guided homeowners through all phases of interior design * Product selections included: appliances, furniture, wall, window and floor cov erings, bath and lighting fixtures, and finally interior and exterior color sele ctions * Incorporated public relations, strong customer rapport, extensive product know ledge, and interpersonal skills, to increase upgrade sales and profitability for the company * Developed and implemented programs for the company to follow in the Home Furni shings Department

Professional Organization Memberships: American Society of Interior Design - Industry Partner since 1998, served on mul tiple special event committees International Furnishing and Design Association - Member, Partner, Board Member 2000-2008 International Interior Design Association - Member, since 2001 National Kitchen and Bath Association - Member and Partner since 2008 National Association of the Remodeling Industry - Member and Partner since 2010 Education: Colorado State University ort Collins, Colorado Interior Design - Design and Merchandising 1984-1988 F