PATRICK DAVID MCCAUSLAND 302 Hidden Oaks Circle, Woodway, TX 76712 pm12b0d3c@westpost.

net Mobile: 254-644-3032 QUALIFICATIONS More than 20 years of technical program management ranging from a Major Defense Contractor to a leading edge Wireless Service Provider. Management of key netwo rk and operational infrastructure with direct reporting to CEO. Extensive exper tise in a variety of industries including Arborist Distributor Supply, Wireless Communication, Telecommunication, Federal Government, and Defense Contracting. PROBLEM RESOLUTION Exceptional attention to detail and consistently manage tasks to implementation and completion using comprehensive planning and organizational skills. Manageme nt and oversight of diverse labor disciplines involving diverse hardware/softwar e in support of multiple business applications. MANAGEMENT Strong leadership qualities and valuable team member supporting CEO, President, CFO, and Senior Vice President Sales. Thrive in high paced growth environment b alancing numerous tasks. Recognized by Federal Emergency Organizations for supe rlativce performance and commitment during national crisis. OPERATIONAL EXPERTISE Seasoned professional with aggressive hands on commitment to service delivery in tandem with cost containment and efficiencies. Recognized by Executive Managem ent for exceptional performance in development and implementation of projects sa ving millions of dollars while mitigating business risk. Extensive knowledge of Microsoft office systems, Vantive, and Spectrum Management. EXPERIENCE Regional Sales Manager ZipLocal 2009 to present Responsible for selling yellow page advertising in both print and digital media formats. Chartered to grow Central Texas presence of Your Community Phonebook b y expanding market presence to existing yellow page directories and migrate cust omer base to an online presence via the ZipLocal internet product. Supervised Ma rket Media Consultant team towards aggressive growth strategy in a challenging e conomic environment. Accomplishments include: * Achieved double digit growth in all markets, resulting in executive recognitio n of exceptional performance. * In less than a year, added two new profitable directories well ahead of typica l timeline associated with new books. * Recognized at Corporate level for innovative decision making and cost containm ent measures. General Manager Ahlborn Equipment

2008 to 2009

Responsible for operations and inventory management in support of wholesale dist ribution to arborist retailers. Managed over 300, 000 square feet of inventory warehouse space, located in two geographically separate states. Supervised over thirty five hourly employees accomplishing diverse job functions to include war ehouse shipping and receiving, accounts receivable and payable, graphic design a nd printing, website management, and plant maintenance. Managed Customer Servic

e responsibilities in support of broad distribution channel, supporting over 10, 000 retailers. Worked directly with Executive Board members to establish five y ear business plan, corporate policies and procedures, monthly and quarterly perf ormance measures, and nationwide marketing plan. Other responsibilities include : * Negotiated long term contracts with major shipping provider in support of Dome stic and International requirements. * Designed and implementing inventory system to optimize efficiency in shipping and receiving to meet "48 hour" requirement to ship after order received. * Worked with third party vendor to overhaul website and expand online ordering process. This included development of online "monthly special" sales offerings a nd new product banners to highlight product awareness. * Created marketing advertisement layouts which ran in trade magazines and newsp aper channels. * Established distribution channel with state government which allowed opportuni ty to be on "preferred vendor list" with state and federal agencies. * Created and conducted quality assurance testing on products developed overseas with short turnaround schedules to meet customer demands. Vice President Wireless Network Operations SkyTel 1995 to 2008 Responsible for three 7X24 Operation Centers in geographically separate location s generating annual sales in excess of $93 million. Managed $21 million operati onal budget supporting hardware platforms and servers, telecommunication circuit ry, field transmitters and receivers, and inventory fulfillment of handheld devi ces. Worked with Fortune 500 companies to implement and support customized solu tions based on customer's unique business requirements. Supervised over eighty professional and hourly employees in multiple states with diverse disciplines to include engineers, technicians, billing analysts, operators, and administrative support personnel. Coordinated with Executive Management Team to develop busin ess objectives in support of product line. Reported to Corporate Board Members quarterly performance results and future operational implementation activities. Other responsibilities include: * Responsible for capital dollar allocation in support of network requirements a nd product inventory forecasts. * Managed vendor relations as applicable to procured 3rd party services. * Negotiated Service Level Agreements (SLAs) with Legal and Corporate entities. * Generated monthly and quarterly performance measures in support of SLA criteri a. * Generated comprehensive Statements of Work (SOWs) in support of strategic busi ness objectives. * Administered quarterly tests to evaluate staff on emergency policies and proce dures checklists in preparation of unexpected system failure. * Managed Customer Requests in support of network buildout and RF coverage requi rements. Director Programs & International 1995 to 1999

Responsible for system software development and upgrade packages in support of W ireless Messaging Systems. Managed major program upgrades in domestic and forei gn markets located in South and Central America, Europe, and Far East. Successf ully maintained 7X24 Help Desk with operational support in domestic and foreign markets across multiple time zones. Managed implementation of replacement datab ase for Advanced Messaging System which revolutionized 2-Way Wireless Messaging product. Developed software feature set requirements based on Business Plan req uirements. Recognized by Executive Management Team as Critical Employee. Intelligence Programs Manager Lockheed Fort Worth Company 1989-1995

Managed Military Electronics Intelligence Business, securing over $5.5 million a nnually of new business opportunities. Responsible for delivery of customized p roduct for military application. Met aggressive delivery schedules while keepi ng cost/budget variances with 5% of forecasted expenditures. Assigned program le ad on Real Time Intelligence to Cockpit (RTIC) involving National and Tactical a ssets. Briefed high level DoD officials and Lockheed Corporate Executive Team o n quarterly basis. MILITARY EXPERIENCE United States Air Force Captain 1983 to 1989

Radar Navigator on B52H Bomber responsible for precise navigation, timing, and w eapon delivery to targets worldwide. Rated top Five in Bombing accuracy. Chose n to represent 7th Bomb Wing in annual SAC bombing competion. Named to Conventi onal Planning Team which changed the roll of B52 Bomber in conventional warfare. EDUCATION Tarleton State University Master of Business Administration, May 1988

East Texas State University Master of Science, May 1987 Major: Industrial Technology Texas A&M University Bachelor of Business Administration, May 1983 Major: Finance REFERENCE Excellent references on request