KATHY S. MCCORD 3136 Lookout Trail Tallahassee, Fl 32309 H: 509-429-8488 * C: 509-429-8488 * km130d546@westpost.

net PROFESSIONAL SUMMARY Award winning sales professional with extensive experience working in multiple a spects of the healthcare industry. Exceptional knowledge of medical center oper ations, home health operations, medical terminology, and pharmacology. True con sultative sales professional with demonstrated track record of success in commis sioned sales environments. Strong repeat and referral business developed by pro actively establishing and maintaining positive long-term relationships. Dynamic communicator and negotiator skills utilized to influence mutually beneficial ou tcomes. Demonstrated ability to translate complex medical concepts into layman's terms for multiple audiences. Experienced clinical educator with first hand pa tient care experience. PROFESSIONAL EXPERIENCE Century 21 Trophy, Washington State 2002 - Present Managing Broker Developed robust client base by actively marketing services to individuals and b usinesses throughout Washington State. Actively cultivate clients via cold call ing, community activities, referrals and hosting educational lunch and learns. Aggressively compete for listing contracts. Achievements include high level of referrals and repeat business as a result of outstanding customer service and fo llow-up. Consistently exceed quarterly and yearly sales goals. * Coldwell Banker Sterling Silver Award - 2005, 2006, 2007 * Trendsetter of the Year Award - 2004 Okanogan Regional Home Health, Methow Valley/Omak, WA 2000 - 2003 Home Health Nurse Instrumental in the implementation of the HRC program. Provided primary patient care visits in the home environment. Liaised with primary care physicians to e nsure best treatment options were administered and continuity of care. Educated patients on treatments, health goals and proper administration of medications. United Services Clinical Research, Seattle-Tacoma Territory, WA 1996 - 1998 Territorial Supervisor Selected for development and management of pharmaceutical research trials which included departmental coordination, marketing, logistics and compliance with FDA standards. University of Washington Medical Center, Seattle, WA 1991 - 1997 Supervisor-Procedural Area, Women's Health Care Center , Community Liaison ( 1995 - 1997) Staff management and development for neurourological procedures which included u rodynamics and gynecological procedures, Dysplagia Clinic and primary coverage f or Urology, Gynecology Residents and General Internal Medicine attending coverag e. Coordinated study activities for Uromed plug clinical trials. Diagnostic Ultrasound, Independent Consultant (1995 - 1996) Consultant with Diagnostic Ultrasound for the development and implementation fo r two new clinical systems. Worked as a liaison between clinical units and deve lopment technicians for an ambulatory urodynamic transducer tipped diagnostic sy

stem along with an in-house water based urodynamic diagnostic system. Supervisor, Neurourology Procedural Area, Community Liaison (1991 - 1995)

Responsible for staff management, patient scheduling, pre and post patient educa tion in regards to lower urinary dysfunction and erectile dysfunction, staff and community education, intro-procedural nursing education, inventory control and coordination of Uromed plug clinical trials.

University of North Carolina Medical Center, Chapel Hill, NC 1981 - 1991 Nurse Education Clinician, Urophysiology Unit (1988 - 1991) Performed neurourologic procedures, staff supervision, staff and patient educati on regarding lower urinary dysfunction and erectile dysfunction. Assisted in th e execution and administration of Marion-Merrill Labs Ditropan SR pharmaceutical clinical trials. Urodynamics and Lithotripsy (ESWL) Coordinator (1986 - 1988) Responsible for the development and coordination of the new Urodynamics and Extr acorporeal Shock Wave Lithotripsy Unit. Responsibilities included management of departmental coordination, family teaching, pre and post patient education, sta ff and community education and intra-procedural nursing. Staff RN, Peritoneal Dialysis Unit Experienced with use of Trocar and of Peritoneal Dialysis, including alysis and Intermittent Peritoneal EDUCATION & CERTIFICATIONS Bachelor of Science Degree in Nursing Baylor University, Waco, Texas * ACLS Certification * CCRN Certification * Master's Certificate, Southwestern University in Trauma/Emergency Medicine * Trauma/Critical Care Internship: Certified Nurse Specialist in Emergency Medi cine, Trauma, Cardiac, Respiratory, Neurologic, Pediatric, Neonatal and Burn Int ensive Care. PRESENTATIONS * "Standardization of terminology" for the International Continence Society. Pr esented at the American Urological Association-Allied Annual Meeting. San Antonio, Texas. May, 1993 * "Complications of Urodynamics". Presented for the second Annual Understanding Urodynamics Seminar. American Urological Association-Allied. Nashville, Tenne ssee. * "Alternative Behavioral Therapy Solutions". Presented at the Second Annual Un derstanding Urodynamics Seminar. America Urological Association-Allied. Nashvi lle, Tennessee. September, 1992. * "Implications and Patient selection for Urodynamic Evaluation". Presented at the Understanding Urodynamics Seminar. American Urological Association-Allied. Pittsburgh, Pennsylvania. September 1991. * "Lithotripsy: The New Stone Cruncher". Presented at the American Nephrology N urses Association. Durham, North Carolina. May 1990 * "The Efficacy of the Dacomet Strain-Gauge in determining Impotency Associated (1981 - 1986) Tenckhoff catheters. Proficient in all forms Continual Cycling Peritoneal Dialysis, Hemodi Dialysis.

with Diabetes". Diabetes Spectrum. March-April 1991.