March 2, 2011

Dear Hiring Manager: I am a dental hygienist seeking career opportunity in sales. I am confident that my knowledge and experience in the field of dentistry will provide you with the results that your company desires. Regarding sales experience, 50% of my time consists of cross-selling services and products to clients, and I have done this consistently for over 15 years. Friendliness and reliability, while enjoying ch allenge, are personality traits that describe me. These traits make me an excell ent employee and will serve in becoming a great asset to your company. My extensive background in the dental industry has given me the ability to sell products and services directly to patients, while interacting effectively with s taff and other professionals to reach the overall goal of patient health and bus iness success. My Bachelor Degree from Eastern Washington University has expande d my knowledge base, giving me more versatility as a health professional in a va riety of arenas, including sales and marketing. I would love the opportunity to use my people-oriented, results-driven personali ty and strong work ethic to help your company succeed. I will be an integral pa rt of your sales team, building an excellent reputation and profitable new relat ionships within the community. I am passionate about getting new technology and products into the hands of people that benefit from great innovations! I have en closed a brief overview of my skills and work history and would welcome the oppo rtunity to supply further detail in a personal interview. You may reach me anyt ime on my cell at 425-761-9685. Thank you for your time! Sincerely, Joanna Smallwood, RDH, BS Renton, WA 98056 425-761-9685 jsd63ce4@westpost.net

OBJECTIVE: unding area. PROFILE:

To obtain a Sales Representative position in Seattle, WA or surro

-20 years of direct experience in the Dental Industry -Strong abilities in cross-selling services and products to clients -BS, Dental Hygiene; Sales & Marketing coursework -Highly developed customer relation skills; relationship building -Analytical, innovative, and out-of-the-box thinker with strong history of secur ing results -Tireless, conscientious and enthusiastic worker -Computer literate in database management, MS Office, internet and keyboarding SKILLS:

Dental Sales & Account Management -Solid history of positive rapport and long term relationships within the dental profession with clients, colleagues, and vendors. -Excellent ability to plan and implement specific actions necessary to reach and exceed goals with a personality that is results driven. -Possess strong written, verbal and persuasive communication skills in sales, ed ucation of products, and confirming customer satisfaction. - Continually seek to gain a high level of knowledge and skill with current tren ds in state of the art technology. -Consistently excel in the workplace with a team oriented mindset along with the ability to work with minimal supervision. -Strong organizational skills with proven time management abilities. -Demonstrate professional demeanor and above standard ethics at ALL times to bui ld respect and trust in the community. -Exceptional networking and relationship building skills developed throughout th e years in my profession. Customer Service -Exceptional ability to adjust priorities and manage time wisely in a fast-paced environment. -Possess highly developed relationship management skills to grow a support base, build customer loyalty, and gain superior customer retention. -Ability to use intuitive, compassionate and problem-solving personality traits to achieve desired outcomes and gain superior customer satisfaction ratings.

WORK HISTORY: Dental Hygienist-Northwest Medical Team Dental Van 2010-current -On-site dental education and treatment provision for low income and homeless in dividuals. -Maintain excellent communications between on-site dentist, van manager and site manager. Student, Eastern Washington University 2009-2010 -Bachelor of Science in Dental Hygiene -Managed a student group regarding provision of on-site dental care in multiple schools within the Pierce County school district. -Developed and presented an educational seminar to nursing students regarding th e oral concerns and care of the geriatric patient. Dental Hygienist-Dale Petrich, DDS, Tukwila, WA 1995-2007 -Utilized state of the art technology and techniques to deliver patient care inc luding instruction, instrumentation and preventive services. -Sales and education of dental services and products. -Maintained good rapport with patients, staff and other dental professionals. -Collaborated with dentist and front office staff to develop and execute customi zed treatment plans while adhering to financial and logistical boundaries. -Remained current with new treatment modalities and technology through extensive

continuing education. Dental Hygienist-John Carbery, DDS, Yakima, WA 1993-1995 -See above description

EDUCATION & LICENSURE: Bachelor Degree in Dental Hygiene, Deanas List - Eastern Washington University Sales & Marketing course completion - Bellevue Community College Computer Application Certificate, Presidentas List - Renton Technical College Associate Degree in Dental Hygiene, Deanas List a" Yakima Community College Registered Dental Hygienist - Washington State No. DH00004555 CPR & First Aid Certified