Marie C. Castillo 1450 Wakefield Dr.

Hayward, California, 94544 (510) 265-0242 OBJECTIVES: Administrative Assistant/Clerical Position SUMMARY OF QUALIFICATIONS * Self-starter * Type 70 wpm, 10 key by touch * MS-DOS, Word Perfect 6.0, SBT, Basic Four, MM3000, Windows "95", Trend, Excel, Microsoft Word, Power Point, Outlook * Over 15 years of experience in an office environment * Over 3 years of experience with personal computer * Well developed communication and interpersonal skills * Ability to work independently, efficiently, and as a team member * Experienced in training, scheduling, and day-to-day supervision of employees * Experienced in positions demanding leadership, judgment, analytical EXPERIENCE: Clerical/Manufacturing May 2010-Present Kelly Services Worked for Kelly Service for Nike helping set up the New outlet store in San Lea ndro. Scheduler/Customer Service June 2007 - Oct 2009 Penske Logistics/Kelly Services * Scheduled all Hayward's Home Deliveries into LMS * Generate Weekly and Monthly Reports into SAP * Generated nightly reports * Called customer's with time and date of deliver * Input all transaction into SAP nightly * Interfaced any problem or concerns that the customer may have * Called frequently to the truck drivers on there route for customers concerns A dministrative Assistant/Dispatch/Special Projects June 20,2002 to January 2, 2007 NUMMI (New United Motors) * Administrative support for all department * Update and maintain files for processing * Generate Weekly and Monthly Progress Reports in Excel * Dispatched Maintenance to any conveyor breakdowns etc. * Received 100 payroll check , sorted and distributed to Paint Department person nel Administrator Assistant /Receptionist January 2001 -June 28th, 2001 Media Group Inc. 44799 Industrial Blvd Fremont, CA 94538 Answer and direct incoming calls * Update Daily Production Report * Generate Monthly Report * Create Charts for all departments * Correspondence * Purchasing * Mailing of invoices * Administrative support for all department

Administrator Assistant (Warehouse) 2000 to 12-2000 Savoir/Avnet Technology Group (Company moved to Arizon

a) 4495Industrial Drive Fremont, CA 94538 Phone# 510-413-4500, Fax #510-668-1437 Ph# Arizona 303-670-9800 * Coordinate outgoing product * Insure timely delivery * Trouble shoot * Answer all e-mail for all Savoir * Make adjustment * Keep filing system up to date Customer Service Representative ( 1994-1998 Otari Corporation, Foster City, California (Company moved to LA) * Assisted customers in the Parts Department * Maintained extensive reports and files. * Placed and tracked customers orders, resolved problems * Typed purchase orders and performed data entry Headquarter in Tokyo, Japan 81-42 481-8615 Closed US location Customer Service Representative 1992-1994 E.B. Ward, South San Francisco, California Ph# 1-650-873-1660 * Provided administrative support to the Parts Department * Maintained extensive reports for part specifications * Principal contact for customers with service related questions * Dealt sensitively with irate clients * Coordinated and produced all customer invoices * Answered and directed incoming telephone calls on a 6-line switchboard * Maintained part manuals and created fliers for promotional use Administrative Assistant/Shipping Receiving 1980-1992 Teledyne MEC, Palo Alto, California (Company moved to Sacramento) Ph# 1049 805-373-4545 * Reorganized and maintained the department filing system enables easy retrieva l of documents * Expedited and coordinated shipping documents, invoices, and waybills * Ensure packing, shipping and receiving of all confidential materials * Accurately shipped products following sales order instructions * Completed and processed all returns * Supervised personnel 7 assemblers * All clerical duties for 20 engineers