Hi, As a skilled I.

T Consulting Executive with over 18 years of Fortune 50 and SMB s kills sets, and a consistent track record of improving overall company operation s and creating Global NOC, Architecture and support of SAS (Statement of Standar ds) 70 Data Centers, Technical Help Desks; Level I and Level II, and Customer Su pport centers, I would like to further my career with your company. My backgroun d in client consulting, business operations and management, creating and leading Software Developers, and Technical Teams, not to mention working on large scale business negotiations and both Pre- and Post-sale relations provides the experi ence for an immediate impact to the firm's bottom line. Capitalizing on my past client project implementations I have the following acco mplishments: * Created Multiple Global Call Centers with over 161 directs, managing over 1,93 2 people worldwide; with both Customer, and Technical centric solutions; Asia, N orth and South America, Europe and Egypt. * Architected and build IBM/Tivoli's Business Partner Service's Organization * Architected and Consulted on Private Cloud Servers with R.A.I.N. Technology in to our Client Base My background ensures that I have a diverse skill set allowing me the ability to discuss business from the technical level up to the Executive level; thus build ing strong internal and external business relationships and ensuring that projec ts have knowledgeable resources. I look forward to a future discussion on how to increase the value of your compa ny. I appreciate the consideration and look forward to a meeting.

Sincerely, Eddie N. Maltas 256-310-3520 em138d6ec@westpost.net

Professional Summary

* IT and BUSINESS OPERATIONS - PROFESSIONAL * BI-LINGUAL (English / Spanish) An accomplished Executive with a wealth of over 18 years of experience in creati ng, managing and leading global sales and technical call centers and divisions o f up to 161 direct employees; multiple skills in areas of: * IP communication technologies including: Voice over IP (VoIP), and Cable Rout er/Modems, * Computer and Cloud Server Networking, IT Management, BDR, System Remote Monito ring * Financial Systems and Electronic Medical Systems. Strong customer relationship management skills; consistently recognized by custo mers for technical vision, expertise and quality service; familiar with "CRM/SFD

C" applications when dealing with Sales Teams. Held Sr. Technical Ambassador po sition for delivering technical vision to both non-technical and technical group s in a manner that allowed either group to gain valuable information. Qualification Highlights * Technical professional with 18+ years of experience in High Tech fields includ ing 1 year in Star Wars Classified Defense Systems and Laser Optics, 7 years in Paging and Telecommunications, and 5 years in IT Management Software; doing Glob al Business Partner Services, Customer and Technical Call and NOC centers, manag ing Pre and Post Technical Sales and supporting Trade Shows and managing Softwar e Development. * 10 Plus Years of Global Call Center Operations/Management and Business Develop ment with the creation of Global Customer and Technical Level I and Level II sup port centers. Managed Technical Writers, Software Developers, IT Administrators, Program Managers, and Marketing Staff. * Entrepreneurial created and sold EViBanCorp based out of NewZealand; a financi al services company. Consulted on business operations and 6 Sigma Process improv ements to the SMB market. Raised Venture Capital and provided Business Plan guid ance to new innovative companies. * Comprehensive background in the use of digital multi-meters, oscilloscopes, te lecom test equipment, computer test consoles, wafer fab equipment, Computer Netw orking, Windows Server 2010, schematic and wiring diagrams, and maintenance docu ments. * Proactive and conceptual executive with a superior work ethic. Decisive leader able to make critical and timely decisions. Proven ability to interact with ind ividuals representing all levels of authority. * Quick study able to rapidly achieve organizational integration, become product ive and grasp new ideas, concepts, methods and technologies. Skilled in creating new organizations and streamlining existing departments. * Energetic and self-motivated team player/coach. Effectively manage multiple, c oncurrent and senior-level projects and responsibilities. Skilled in leading, m entoring and developing technical staff. * Exceptional oral/written communication, interpersonal, multi-tasking, technica l, organizational, problem solving and leadership skills. Thrive in both indepen dent and collaborative work arenas. * Proficient in Windows OS, Word, Excel, Visio, PowerPoint, Sales Force/CRM prod ucts, Photoshop CS5, Cloud Computing/Virtualization, Wireless Networks - Wi-Fi, Backup Disaster and Recovery designs and concepts, and IT/Remote Management Soft ware. Specialization and In-Depth Understanding PMP - Cloud Computing - IT Global Centers LI & LII Backup Data Recovery - Windows Servers - Tech. Operations Electronic Medical Systems - CRM/SFDC Tracking - Technical Presentations Teleconferencing Systems - Business Continuity - Business Ops Six Sigma Methodology Technical Skills

* Understand technical terminology, and equipment protocols quickly o From Telephony, Computing, Data Collection and distribution, Storage and secur ity, Remote Control Applications and control, to (Medical Equipment, Far-red Tec hnology, Nutrition, the Human Body, and the gathering and distribution of medic al records through various technologies. o Consulted with a Medical Company on Patient Records distribution technology ab le to acquire patient records via wireless to a cell phone, and then distribute that information to other medical professionals instead of physically having to do so. Thus saving time and money.

* Expert level in connecting hardware and configuring software towards different client needs. * Architecting/Sizing clients' needs; implementing need, testing implementation, creating solutions * Building relationships at any level of a business; from a marketing, Technical to a business owner. * Advanced project management, utilizing (Six Sigma principals), at all levels o f any project. * Full Internet and Web understanding from non-technical basic overview to Sr. T echnical level. * Able to create, write, read and interpret USA based legal and negotiation cont racts. Professional Experience

EdVenture Inc. / EViBanCorp.Com Executive - Operations and General Management

6/2002 - Present

* Consulting services in: 9 Years of Call Center Operations, including: Customer Support, IT Tier I and Tier II Centers, Software, Management, and Finance * Technical Leadership and Architecture in a Web server (cloud) approach * Cost Control and Business Operations Analysis - Staffing, ROI - P and L * Creating Brand and Channel Marketing Strategies and Analysis of Markets * Investment Research for clients. Building Relationships of average clients to Company Presidents * Daily duties included: o Overseeing the operations of the company, from direction of target markets, to web development, and business building relationships. o Researching investment opportunities for our client base, visiting with select ed investors and reviewing their business plans, financials, and potential for p rofitable returns. o Managing a small handful of employees. One VP of Technology hired on from Wach ovia/Wells Fargo, A VP of Sales and Investor Relations and two administrative su pporting staff. o Worked on Venture Capital with World Vest - A Division of Donald Trump Enterpr ise * Achievements: o Negotiated a very large scale governmental Medical Data Center Project o Regardless of the poor economic climate and recently imposed restrictions, we were able to create a Bancorp, out of New Zealand, with Sub-corporation in Costa Rica, and Nevis. Professional Experience Continued... IBM/Tivoli Directing Global Business Partner Services

09/1998 - 06/2002

* Architect, deployed and managed a Global Telesales, Technical Tier I and Tier II, NOC, and Customer Call Centers * Managed 161 directs/employees World Wide on Global Projects * Architecting, Creating and Consolidating Software Applications, Beta Testing c ustomer processes * Growth of distributorship to over 1200 partners/Instrumental in merger acquisi tion of Tivoli * Business Relations/Development, Channel Marketing, Partner Relations

* Daily duties included: o Managed a $6 million dollar budget for the Business Partner Services division. o Managed the entire Business Partner Services NOC, Customer and Technical Suppo rt Centers, Lead Developer teams, drove marketing and worked with (VARs) and OEM groups. o Responsible for leading the effort between Technical, Business Partner and Mar keting Divisions on consolidating the over 98 software applications Tivoli had, into a core set of 12. Including Remote Control and Monitoring, Backup and Stora ge Solutions, and Software Distribution. o Working with my employees on managing relationships at the Executive Customer level. o Creating Marketing programs, targeting new potential clients, and managing our own Business Partner Services Web Portal and all associated programs; like: A t echnical residency program, partner programs, OEM and special VAR promotional pr ograms. o Daily, weekly and monthly metrics on Advertising, productivity, and status on Business Relations. o Managed our Business Partner Service call center, and eventually moved it unde r the more technical customer support division. o Monthly creation and support for Technical trade show, and a 50% travel time s chedule; including architecting the presentations, and presenting along with my supporting engineers. o Analyzing a client's needs with our team, architecting a plan for the business , and implementing software solutions for clients many times on-site. * Sizing the scope of such said projects, coordinating and scheduling all partie s, performing each task with a (Six Sigma Process of quality improvements and de livering on-time and on budget). * Deploying and implementing technical, software and or hardware changes to meet the needs of the client on demand and within dynamic "real time" business situa tions. o Some of those clients where: KPMG, Deloitte, Florida Power and Light and many other top fortune 50 companies, with a varied service's needs. * Achievements: o Managed Global Customer & Technical Call Centers; And along with other teams, I lead and managed the Business Partner Services division through a merger from Tivoli Systems. * This included large global mappings, metrics on progress, employee attrition, and replacement and hiring through outsourcing programs. * Working with Business Partners (1,200 of them) and jointly working through mer ger issues between (IBM - Legal, Marketing, Web Development and Software teams) and those same teams within Tivoli; all within a global environment (Asia, North and South America, Central and South Americas, and Europe); The projects were d one within a 2 year period, on time, under budget and with no unresolved setback s.

Professional Experience Continued ...

MOTOROLA Sr. Applications Engineer/Analyst and Services Manager 10/1991 - 09/1998 * Managed Corporate Internal & External technical and Customer Call center with 21 directs * Supported over 2,874 computer users - PC, Windows, and Ethernet * Supported calls from Paging Customers in the USA.

* Architect of proprietary corporate software applications and Legal contracts * SMTP mail servers, paging system, corporate backup system * Daily duties included: o Responsible for the Paging Head Quarters entire network of computers: * Including Solaris, HP UX, Windows Based, Apple Macintosh, and all test compute rs. * This included up-time support to the factory, software and hardware upgrades, daily (Raid) backups and Retrieval, weekly reports and Internal Customer Support for all departments. * Achievements: * Was quickly promoted to Network Manager for the Paging Corporate Legal Departm ent. * Was voted to sit and represent Motorola on the World Wide Web Consortium (the group of companies and universities responsible for input on creating the protoc ols for the Internet). * Created policy for how departments would utilize and collaborating technologie s via the Internet and Intranet. * Motorola provided and I took, over 90 hours of training per month: Six Sigma, TCP/IP, System Architecture, UNIX, CAD Design, Contracts and Negotiations, Pagin g and Cell Phone Telephony Technologies, RAID Backup Technologies, Proprietary T echnology Training on Disclosures, and Patent Processes. United Technologies Software Engineer / Network Administrator 9/1990 - 10/1991 * Worked on (Lasers Systems) National Security and Star Wars Defense * Writing of code in C, UNIX Shell, Basic, and Fortran * Setting up computers and hardware; installing software and networks * Daily duties included: o ** Most of the work was done in the "Black Hole" a classified area and can't b e described in detail. o Maintained all of our departments' computers and networking of test equipment, printers, and servers. * This included all aspects of hardware, software upgrades, and security control measures. * Initially a team of 14 Network Engineers, * After Reaganomics, only two of us remained and took over all operations. o Performed finite modeling and stress analysis of Fighter Engines, Laser and Sp y Telescope Mirrors, and submitting control commands to military satellites. * Achievements: o Initially was hired on as their Network Administrator; within weeks - promoted to Software Engineer. o Prior the (Internet Days), created robust and secure Intra-Networks allowing c ollaboration

Professional Experience Continued ... Circuit Engineering/MCE Product Engineer 1985 to 1991 * Test Engineering, programming and test setup. * Daily duties included: o Writing Teradyne Programs for Testing Semi-Conductors o Following Government Specifications for Semi-Conductors which controlled: * Patriot Missiles * and Medical Pace Makers, and other medical devices

o Creating Product related reports on Test: Pass/Fail results o Providing input on solutions o Provided Technical direction to the Test Floor Technicians and Test Operators * Achievements: o Initially started working for the company as a Test Operator: Performing routi ne tests on parts o Was Promoted within weeks to Test Technician because of my vision for solution s o Within a year, I was promoted to Jr. Test Engineer because of my willingness t o assist engineering o Within 6 months; was promoted to Product Engineer where I remained until the c ompany closed Education Recent Studies (2010-2011): * Lean Six Sigma, Backup and Disaster Recovery Management, Essential System Admi nistration - O'Reilly and Associates, Network Security, Sales Advantage - Dale C arnegie, PMP (Project Management Professional) Pre-testing preparations, Patent Law and Contracts. Technical Courses * M.S. MCSE+ Internet Course, Wans Lans and Mans, Advanced Admin. L.1 and L.2 UN IX; C Programming classes, TCP/IP Course, Monitoring and debugging, Time Managem ent, IT Help Desk Design, System Admin. Tier I, System Admin Tier II, FORTRAN Pr ogramming L.2, FORTRAN L.1; Pascal; Teradyne Programming Languages for Wafer Fab and IC Test Facilities. Management and Financial Courses * IT Director, Storage Manager, Framework, Global Enterprise Manager/GEM, and Ti voli Service Desk, Directing groups of 100, Management for success, Project Mana ging multiple projects, Lean SIX SIGMA, Customer Complaint Management Negotiatio ns, Stock Options - Calls and Put Strategies, stock Analyses and Financial Plann ing, IPO Strategies, Management.. Medical Courses * Human Anatomy (certified), Sports and Muscular Therapy, Acupressure Point Ther apy, CPR

Education Continued ... * * * * * * Intense School http://intenseschool.com (Registering - PMP - CCNA) Washington Inst. Tech. Computer Electronics B.A. 3/88 Motorola Law Dept. NDAs, License Structure 1996-1998 Hume Institute Adv. Laser Technology 5/99-12/99 Computer Center Advanced Basic Prog. 3/83 Berean Christian High School 5/82 Awards * Palm Beach Florida's - 1996 single Father of the Year

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Submission of six patent disclosures within Motorola Represented Motorola on the World Wide Web Consortium The Motorola award of superior recognition, for service and support Tivoli's Award of Excellence, year 2000 IBM's Achievement (Merger of Tivoli into IBM) Stock Option Award. Author of - The Magic In Destiny - Published 2/2002 Languages, Leadership Information, and Hobbies

* Bilingual in English and Spanish * Currently Studying Arabic * U.S.-born citizen * Friend of Larry The Cable Guy A.K.A. Danny Whitney - High School Berean Christ ian * Saved Two drowning men from Capsized boat in June 2006 - Tampa, Florida * Saved a 7 month old baby from drowning in a swimming pool in April 1980 - Melb ourne, Florida * Traveled throughout the United States, Asia, North, Central and South America * Tennis, Golf, diving, chess, football, computer art and electronics * Taekwondo - Black Belt Client Lists Available Upon Request