Alexy Kyriakou 102B Hastings Ave, Rutherford, New Jersey 07070 ak13932cc@westpost.

net Tel: 201-362-3395

Personal Statement I am a loyal, committed, and ambitious individual who will strive to succeed in any environment. I am an organized and a motivated individual who can lead peopl e to achieve goals and excellence. I have many years of experience in the Retail Industry and willing to learn and adapt in any environment. I can excel using m y experience while giving my best efforts to an employer. I am a firm believer i n driving for success and developing our people to delivering profitable results . Work Experience Customer Solutions Manager (Oct 2003 - Jan 2011) Best Buy, Paramus/New Jersey Responsible for implementation of strategies that support a portfolio of custom ers. Utilized P&L, scorecards, and customer segment data to analyze business results and to leverage processes to address shortfalls and take advantage of opportuni ties. Monitored product sales, margin, warranty, accessory, and service sales and dev elops action plans to improve performance. Ensured employees are full trained and all applicable training is completed and new skills are applied on the job. Motivated staff to focus on selling strategies, execute company strategies, and provide excellent customer service. Assisted with decisions regarding hiring and terminations Monitored sales activity, employee productivity, merchandising standards, and c ustomer service. Sales Associate (Dec 1999 - Oct 2003) Circuit City, Paramus/New Jersey Responded to customer concerns and needs, support and assist in achievement of store and store goals. Assisted customers with questions and problems, follow up and resolve customer issues. Supported customers with products and apply company sales strategy to provide e xcellent customer experience. Assisted in maintaining zone merchandising standards and ensure an easy shoppin g experience. Maintained functionality of all displays in respective department.

Sales Associate (Jan 1999 - Dec 1999) Radio Shack, Edgewater/New Jersey Assisted customers with products and accessories and ensure customer satisfacti on. Responsible for store appearance (Downstocking, Pricing, and Clean Displays) Ensured that stock counts are accurate and maintaining stock levels to prevent a poor customer experience.

Assisted in ensuring closing duties are completed including the nightly deposit s.

Education Bachelor Degree - Ramapo College, Ramapo College (Sep, 2004 - Present) I have maintained a 3.2 GPA in the two years I have attended Ramapo College. I'm majoring in Accounting and enjoy learning all the financials involved. Associate Degree of Accounting - Bergen Community College, Paramus/New Jersey ( Sep, 1999 - Jun, 2003) I maintained a 3.2 GPA while attending Bergen Community College. I have attended many business and accounting classes to further my knowledge in Finance and Acc ounting. I have achieved an Associate Degree of Liberal Arts.