Nicholas C. Konczak 2300 Lincoln Park West Apt # 226 Chicago, IL 60614 (636) 288-7215 | nk13b794c@westpost.

net WORK EXPERIENCE CONSULTANT(Major clients include: McDonaldas, AT&T and Accenture) BTS USA Chicago, IL (March 2010 - Present) a Created and delivered executive leadership programs for Fortune 500 clients wi thin several industries a Led successful engagements that required collaboration with internal teams and external stakeholders a Program/Account managed several key Chicago clients (valued at $500k to $1M) a Trained/mentored internal new hires regarding consultant fundamentals and sup erior facilitation skills a Project led the design and pilot of a global capstone for McDonaldas that enab les new managers to build high performing teams, drive execution and understand the financial impact of decisions a Managed an McDonaldas executive level leadership program focused on analyzing cross-functional decision-making and executing properly sequenced plans that max imize shareholder returns a Assisted 6,000 AT&T executives build a culture of innovation by identifying in novation opportunities, articulating unknowns and creating plans to commercializ e innovative ideas a Supported the top 3% of the AT&T employee population to create a customer focu sed culture by understanding the relationship between employee engagement, custo mer loyalty and customer lifetime value a Developed a new team to be able to help Accenture Communications practice mana gers better understand the decoupled telecom industry and the interdependencies between the value chain members a Directed an Accenture Retail project that enabled managers to become more conv ersant in the industry by understanding the fundamentals of the retail operating model BUSINESS ANALYST(Major clients include: Gap, GE and Microsoft) BTS USA Chicago, IL (June 2008 - March 2010) a Delivered strategic alignment, business acumen, and leadership programs in Nor th America, Europe and Asia a Conceptualized and developed highly customized business simulations on various platforms a Delivered an experience designed to foster an entrepreneurial mindset within t he Gap general manager population as well as a deeper understanding of store, cu stomer and profitability levers a Facilitated multiple leadership sessions designed to help GE Healthcare execut ives set/manage strategic direction, align corporate functions and understand ho w to drive better financial results a Conceptualized and piloted a Microsoft alignment solution centered on executin g the Dynamics strategy within its partner community and adopting a long-term pe rspective a Facilitated a three day business acumen simulation to help Microsoft Mobile ma nagers better communicate value in the marketplace and identify interrelationshi ps in the mobile value chain EDUCATION University of Missouri a" Robert J. Trulaske College of Business B.S. in Business Administration (August 2004 - May 2008) a Concentration in Marketing, Minor in Spanish a GPA 3.7/4.0, Bright Flight and Deanas List Scholar a Active Member of Delta Sigma Pi a MU Water Polo Club Treasurer

University of Virginia, Semester at Sea Program August 2006 a" December 2006 Universidad de Alicante, Spain Study Abroad Program January 2007 a" June 2007 ADDITIONAL INFORMATION a Proficient in Spanish a Avid traveler a" explored over 20 countries in 6 continents a Fitness enthusiast a" frequent participant in the Race for the Cure, Menas Hea lth Urbanathlon and the Warrior Dash a Training: Stand-up Delivery, 8 Steps to Account Management, Level 3 Facilitati on, Leading Projects