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MBA is not just learning but it is learning by doing. And it is during this program of
Master of Business Administration that we, “The Tomorrow’s managers” undergo
summer training in between the two-year of study.
This report is the outcome of six weeks of exhaustive training at the AXIS BANK,
BUNDI. The idea and intention of taking training in this field came up to me because of
tremendous changes in banking services.
These days presence of banking as service industry for anyone is must and no individual
can ignore it. To have an insight on this emerging domain of BANKS in India and its
potential as a career led me to AXIS to do my summer project in this field. The purpose
of training was to provide practical exposure of working environment, along with
learning of operational aspects of Banking Industry and the role managers play in the
sectors.
During our training the task assigned to us was comparative analysis of Current Accounts
and Financial Analysis of 4 year’s annual report.
It had been an enriching and experience that gave me immense knowledge and brief
insight of a banking industry.
Acknowledgement
Concentration, dedication and application are necessary but not sufficient to achieve any
goal. They must be awarded by guidance, assistance and cooperation of some people to
make it enable.
Gratitude is short lived but when put in black and white; one hopes it to enjoy a longer
life. Many people have given their valuable time and ideas to enable us to complete our
project and project report. We are deeply indebted to all for their ideas and assistance, and
we bear the entire responsibility for weaknesses in the project.
I cannot forget the wholehearted support, which has given me an expert and learned
supervision of Mr. SACHIN CHODARY, Relationship Manager, and Business Banking
at Axis Bank Bundi branch, for giving us the opportunity to undergo this projection in
company.
We are highly obliged to express our praise and profound thanks to Mr. Vishal Arora, Mr.
Kamal Ramnani, and Mr. Lokesh Sharma for their expert guidance and co-operation
throughout the making of our project and I am highly obliged to them for supervision,
encouragement and valuable advice.
I am also indebted to my teachers Miss. Jyoti Kandpal who have been constant source of
inspiration and provided guidance to me at every point of time.
Lastly I would like to thank all those, who have, directly or indirectly, helped me in
making the project.
Chapter: 1
1. Object of Study
I was assigned a summer project on behalf of AXIS BANK – JAIPUR. I had to analyze
the –
AXIS Bank earlier known as UTI Bank was the first new generation private sector bank
to be established in India under the overall reform programmed initiated by the
government of India in 1991 under which nine new banking licenses were granted.
Axis Bank is one of the fastest growing banks in the country and has an extremely
competitive and profitable banking franchise evidenced by –
For collecting the data regarding my project I went in the different banks to gain the
information about their current account products, their business banking services and core
competencies they offer to attract the customers.
1.4 Analysis:
1.5 Findings:
Business banking services of Axis Bank are more customized having segmented current
account products for different segments covering corporate, institutions, central and
government undertakings.
Axis bank has small pool of customers in comparison to other banks but due to its
customer centric approach it has more satisfied customers and this is the main reason of
its increasing financial gains in successive years.
1.6 Conclusion:
2.1.1 History
Banks have influenced economies and politics for centuries. Historically, the primary
purpose of a bank was to provide loans to trading companies. Banks provided funds to
allow businesses to purchase inventory, and collected those funds back with interest when
the goods were sold. For centuries, the banking industry only dealt with businesses, not
consumers. Banking services have expanded to include services directed at individuals,
and risk in these much smaller transactions are pooled.
The name bank derives from the Italian word banco "desk/bench", used during the
Renaissance by Florentines bankers, who used to make their transactions above a desk
covered by a green tablecloth. However, there are traces of banking activity even in
ancient times.
In fact, the word traces its origins back to the Ancient Roman Empire, where
moneylenders would set up their stalls in the middle of enclosed courtyards called
macella on a long bench called a bancu, from which the words banco and bank are
derived. As a moneychanger, the merchant at the bancu did not so much invest money as
merely convert the foreign currency into the only legal tender in Rome—that of the
Imperial Mint.
Banking in India
Banks act as payment agents by conducting checking or current accounts for customers,
paying cheques drawn by customers on the bank, and collecting cheques deposited to
customers' current accounts. Banks also enable customer payments via other payment
methods such as telegraphic transfer, EFTPOS, and ATM.
Banks borrow money by accepting funds deposited on current account, accepting term
deposits and by issuing debt securities such as banknotes and bonds. Banks lend money
by making advances to customers on current account, by making installment loans, and
by investing in marketable debt securities and other forms of money lending.
Banks provide almost all payment services, and a bank account is considered
indispensable by most businesses, individuals and governments. Non-banks that provide
payment services such as remittance companies are not normally considered an adequate
substitute for having a bank account.
Banks borrow most funds from households and non-financial businesses, and lend most
funds to households and non-financial businesses, but non-bank lenders provide a
significant and in many cases adequate substitute for bank loans, and money market
funds, cash management trusts and other non-bank financial institutions in many cases
provide an adequate substitute to banks for lending savings to.
2.1.5 Definition
Under English common law, a banker is defined as a person who carries on the business
of banking, which is specified as:
In most English common law jurisdictions there is a Bills of Exchange Act that codifies
the law in relation to negotiable instruments, including cheques, and this Act contains a
statutory definition of the term banker: banker includes a body of persons, whether
incorporated or not, who carry on the business of banking' (Section 2, Interpretation).
Although this definition seems circular, it is actually functional, because it ensures that
the legal basis for bank transactions such as cheques do not depend on how the bank is
organised or regulated.
The business of banking is in many English common law countries not defined by statute
but by common law, the definition above. In other English common law jurisdictions
there are statutory definitions of the business of banking or banking business. When
looking at these definitions it is important to keep in mind that they are defining the
business of banking for the purposes of the legislation, and not necessarily in general. In
particular, most of the definitions are from legislation that has the purposes of entry
regulating and supervising banks rather than regulating the actual business of banking.
However, in many cases the statutory definition closely mirrors the common law one.
Examples of statutory definitions:
1. receiving from the general public money on current, deposit, savings or other
similar account repayable on demand or within less than [3 months] ... or with a
period of call or notice of less than that period;
2. paying or collecting cheques drawn by or paid in by customers.
3. Since the advent of EFTPOS (Electronic Funds Transfer at Point Of Sale), direct
credit, direct debit and internet banking, the cheque has lost its primacy in most
banking systems as a payment instrument. This has lead legal theorists to suggest
that the cheque based definition should be broadened to include financial
institutions that conduct current accounts for customers and enable customers to
pay and be paid by third parties, even if they do not pay and collect cheques.
Accounting for bank accounts
Bank statements are accounting records produced by banks under the various accounting
standards of the world. Under GAAP and IFRES there are two kinds of accounts: debit
and credit. Credit accounts are Revenue, Equity and Liabilities. Debit Accounts are
Assets and Expenses. This means you credit credit accounts to increase their balances and
you debit debit accounts to increase their balances.
This also means you debit your savings account everytime you deposit money into it (and
the account is normally in deficit) and you credit your credit card account everytime you
spend money from it (and the account is normally in credit).
However, if you read your bank statement, it will say the opposite- that you have credited
your account when you deposit money, and you debit when you withdraw it. If you have
cash in your account you have a positive or credit balance and if you are overdrawn it
will say you have a negative or a deficit balance.
The reason for this is because the bank, and not you, has produced the bank statement.
Your savings might be your assets, but it is the bank's liability, so your savings account is
a liability account which is a credit account and should have a positive credit balance.
Your loans are your liabilities but the bank's assets so they are debit accounts which
should have a negative balance.
Below where bank transactions, balances, credits and debits are discussed, they are done
so from the viewpoint of the account holder which is traditionally what most people are
used to seeing.
However the commercial role of banks is wider than banking, and includes:
1. issue of money, in the form of banknotes and current accounts subject to cheque
or payment at the customer's order. These claims on banks can act as money
because they are negotiable and/or repayable on demand, and hence valued at par
and effectively transferable by mere delivery in the case of banknotes, or by
drawing a cheque, delivering it to the payee to bank or cash.
2. netting and settlement of payments -- banks act both as collection agent and
paying agents for customers, and participate in inter-bank clearing and settlement
systems to collect, present, be presented with, and pay payment instruments. This
enables banks to economise on reserves held for settlement of payments, since
inward and outward payments offset each other. It also enables payment flows
between geographical areas to offset, reducing the cost of settling payments
between geographical areas.
3. credit intermediation -- banks borrow and lend back-to-back on their own account
as middle men
4. credit quality improvement -- banks lend money to ordinary commercial and
personal borrowers (ordinary credit quality), but are high quality borrowers. The
improvement comes from diversification of the bank's assets and the bank's own
capital which provides a buffer to absorb losses without defaulting on its own
obligations. However, since banknotes and deposits are generally unsecured, if the
bank gets into difficulty and pledges assets as security to try to get the funding it
needs to continue to operate, this puts the note holders and depositors in an
economically subordinated position.
5. maturity transformation -- banks borrow more on demand debt and short term
debt, but provide more long term loans. Bank can do this because they can
aggregate issues (e.g. accepting deposits and issuing banknotes) and redemptions
(e.g. withdrawals and redemptions of banknotes), maintain reserves of cash,
invest in marketable securities that can be readily converted to cash if needed, and
raise replacement funding as needed from various sources (e.g. wholesale cash
markets and securities markets) because they have a high and more well known
credit quality than most other borrowers.
2.1.8 Law of banking
Banking law is based on a contractual analysis of the relationship between the bank and
the customer. The definition of bank is given above, and the definition of customer is any
person for whom the bank agrees to conduct an account.
The law implies rights and obligations into this relationship as follows:
1. The bank account balance is the financial position between the bank and the
customer, when the account is in credit, the bank owes the balance to the
customer, when the account is overdrawn, the customer owes the balance to the
bank.
2. The bank engages to pay the customer's cheques up to the amount standing to the
credit of the customer's account, plus any agreed overdraft limit.
3. The bank may not pay from the customer's account without a mandate from the
customer, e.g. a cheque drawn by the customer.
4. The bank engages to promptly collect the cheques deposited to the customer's
account as the customer's agent, and to credit the proceeds to the customer's
account.
5. The bank has a right to combine the customer's accounts, since each account is
just an aspect of the same credit relationship.
6. The bank has a lien on cheques deposited to the customer's account, to the extent
that the customer is indebted to the bank.
7. The bank must not disclose the details of the transactions going through the
customer's account unless the customer consents, there is a public duty to
disclose, the bank's interests require it, or under compulsion of law.
8. The bank must not close a customer's account without reasonable notice to the
customer, because cheques are outstanding in the ordinary course of business for
several days.
These implied contractual terms may be modified by express agreement between the
customer and the bank. The statutes and regulations in force in the jurisdiction may also
modify the above terms and/or create new rights, obligations or limitations relevant to the
bank-customer relationship.
Usually the definition of the business of banking for the purposes of regulation is
extended to include acceptance of deposits, even if they are not repayable to the
customer's order, however money lending, by itself, is generally not included in the
definition.
Unlike most other regulated industries, the regulator is typically also a participant in the
market, i.e. government owned bank (a central bank). Central banks also typically have a
monopoly on the business of issuing banknotes. However, in some countries this is not
the case, e.g. in the UK the Financial Services Authority licences banks and some
commercial banks, such as the Bank of Scotland, issue their own banknotes in
competition with the Bank of England, the UK government's central bank.
Some types of entity may be partly or wholly exempt from bank licence requirements and
are regulated by separate regulators, e.g. building societies and credit unions.
The requirements for the issue of a bank licence vary between jurisdictions but typically
incude:
1. Minimum capital
2. Minimum capital ratio
3. 'Fit and Proper' requirements for the bank's controllers, owners, directors, and/or
senior officers
4. Approval of the bank's business plan as being sufficiently prudent and plausible.
Banks offer many different channels to access their banking and other services:
Banks' activities can be divided into retail banking, dealing directly with individuals and
small businesses; business banking, providing services to mid-market business; corporate
banking, directed at large business entities; private banking, providing wealth
management services to high net worth individuals and families; and investment banking,
relating to activities on the financial markets. Most banks are profit-making, private
enterprises. However, some are owned by government, or are non-profits.
Central banks are normally government owned banks, often charged with quasi-
regulatory responsibilities, e.g. supervising commercial banks, or controlling the cash
interest rate. They generally provide liquidity to the banking system and act as the lender
of last resort in event of a crisis.
• Commercial bank: the term used for a normal bank to distinguish it from an
investment bank. After the Great Depression, the U.S. Congress required that
banks only engage in banking activities, whereas investment banks were limited
to capital market activities. Since the two no longer have to be under separate
ownership, some use the term "commercial bank" to refer to a bank or a division
of a bank that mostly deals with deposits and loans from corporations or large
businesses.
• Community Banks: locally operated financial institutions that empower
employees to make local decisions to serve their customers and the partners
• Community development banks: regulated banks that provide financial services
and credit to under-served markets or populations.
• Postal savings banks: savings banks associated with national postal systems.
• Private banks: manage the assets of high net worth individuals.
• Offshore banks: banks located in jurisdictions with low taxation and regulation.
Many offshore banks are essentially private banks.
• Savings bank: in Europe, savings banks take their roots in the 19th or sometimes
even 18th century. Their original objective was to provide easily accessible
savings products to all strata of the population. In some countries, savings banks
were created on public initiative, while in others socially committed individuals
created foundations to put in place the necessary infrastructure. Nowadays,
European savings banks have kept their focus on retail banking: payments,
savings products, credits and insurances for individuals or small and medium-
sized enterprises. Apart from this retail focus, they also differ from commercial
banks by their broadly decentralised distribution network, providing local and
regional outreach and by their socially responsible approach to business and
society.
• Building societies and Lanrdesbanks: conduct retail banking.
• Ethical banks: banks that prioritize the transparency of all operations and make
only what they consider to be socially-responsible investments.
• Islamic banks: Banks that transact according to Islamic principles.
2.1.13 Types of investment banks
• Investment banks "underwrite" (guarantee the sale of) stock and bond issues,
trade for their own accounts, make markets, and advise corporations on capital
markets activities such as mergers and acquisitions.
• Merchant banks were traditionally banks which engaged in trade finance. The
modern definition, however, refers to banks which provide capital to firms in the
form of shares rather than loans. Unlike venture capital firms, they tend not to
invest in new companies.
• Islamic banks adhere to the concepts of Islamic law. Islamic banking revolves
around several well established concepts which are based on Islamic canons.
Since the concept of interest is forbidden in Islam, all banking activities must
avoid interest. Instead of interest, the bank earns profit (mark-up) and fees on
financing facilities that it extends to the customers.
Worldwide assets of the largest 1,000 banks grew 16.3% in 2006/2007 to reach a record
$74.2 trillion. This follows a 5.4% increase in the previous year. EU banks held the
largest share, 53%, up from 43% a decade earlier. The growth in Europe’s share was
mostly at the expense of Japanese banks whose share more than halved during this period
from 21% to 10%. The share of US banks remained relatively stable at around 14%. Most
of the remainder was from other Asian and European countries. .
The US had by far the most banks (7,540 at end-2005) and branches (75,000) in the
world. The large number of banks in the US is an indicator of its geography and
regulatory structure, resulting in a large number of small to medium sized institutions in
its banking system. Japan had 129 banks and 12,000 branches. In 2004, Germany, France,
and Italy had more than 30,000 branches each—more than double the 15,000 branches in
the UK.
2.1.14 Bank crisis
Banks are susceptible to many forms of risk which have triggered occasional systemic
crises. Risks include liquidity risk (the risk that many depositors will request withdrawals
beyond available funds), credit risk (the risk that those who owe money to the bank will
not repay), and interest rate risk (the risk that the bank will become unprofitable if rising
interest rates force it to pay relatively more on its deposits than it receives on its loans),
among others.
Banking crises have developed many times throughout history when one or more risks
materialize for a banking sector as a whole. Prominent examples include the U.S. Savings
and Loan crisis in 1980s and early 1990s the Japanese banking crisis during the 1990s,
the bank run that occurred during the Great Depression, and the recent liquidation by the
central Bank of Nigeria, where about 25 banks were liquidated.
The banking industry is a highly regulated industry with detailed and focused regulators.
All banks with FDIC-insured deposits have the FDIC as a regulator; however, for
examinations, the Federal Reserve is the primary federal regulator for Fed-member state
banks; the Office of the Comptroller of the Currency (“OCC”) is the primary federal
regulator for national banks; and the Office of Thrift Supervision, or OTS, is the primary
federal regulator for thrifts. State non-member banks are examined by the state agencies
as well as the FDIC. National banks have one primary regulator—the OCC.
Each regulatory agency has their own set of rules and regulations to which banks and
thrifts must adhere.
The Federal Financial Institutions Examination Council (FFIEC) was established in 1979
as a formal interagency body empowered to prescribe uniform principles, standards, and
report forms for the federal examination of financial institutions. Although the FFIEC has
resulted in a greater degree of regulatory consistency between the agencies, the rules and
regulations are constantly changing.
The management of the banks’ asset portfolios also remains a challenge in today’s
economic environment. Loans are a bank’s primary asset category and when loan quality
becomes suspect, the foundation of a bank is shaken to the core. While always an issue
for banks, declining asset quality has become a big problem for financial institutions.
There are several reasons for this, one of which is the lax attitude some banks have
adopted because of the years of “good times.” The potential for this is exacerbated by the
reduction in the regulatory oversight of banks and in some cases depth of management.
Problems are more likely to go undetected, resulting in a significant impact on the bank
when they are recognized. In addition, banks, like any business, struggle to cut costs and
have consequently eliminated certain expenses, such as adequate employee training
programs.
Banks also face a host of other challenges such as aging ownership groups. Across the
country, many banks’ management teams and board of directors are aging. Banks also
face ongoing pressure by shareholders, both public and private, to achieve earnings and
growth projections. Regulators place added pressure on banks to manage the various
categories of risk. Banking is also an extremely competitive industry. Competing in the
financial services industry has become tougher with the entrance of such players as
insurance agencies, credit unions, check cashing services, credit card companies, etc.
2.1.16 Profitability
A bank generates a profit from the differential between the level of interest it pays for
deposits and other sources of funds, and the level of interest it charges in its lending
activities. This difference is referred to as the spread between the cost of funds and the
loan interest rate. Historically, profitability from lending activities has been cyclical and
dependent on the needs and strengths of loan customers. In recent history, investors have
demanded a more stable revenue stream and banks have therefore placed more emphasis
on transaction fees, primarily loan fees but also including service charges on an array of
deposit activities and ancillary services (international banking, foreign exchange,
insurance, investments, wire transfers, etc.). Lending activities, however, still provide the
bulk of a commercial bank's income.
In the past 10 years American banks have taken many measures to ensure that they
remain profitable while responding to increasingly changing market conditions. First, this
includes the Gramm-Leach-Bliley Act, which allows banks again to merge with
investment and insurance houses. Merging banking, investment, and insurance functions
allows traditional banks to respond to increasing consumer demands for "one-stop
shopping" by enabling cross-selling of products (which, the banks hope, will also
increase profitability). Second, they have expanded the use of risk-based pricing from
business lending to consumer lending, which means charging higher interest rates to
those customers that are considered to be a higher credit risk and thus increased chance of
default on loans. This helps to offset the losses from bad loans, lowers the price of loans
to those who have better credit histories, and offers credit products to high risk customers
who would otherwise been denied credit. Third, they have sought to increase the methods
of payment processing available to the general public and business clients. These
products include debit cards, pre-paid cards, smart cards, and credit cards. They make it
easier for consumers to conveniently make transactions and smooth their consumption
over time (in some countries with under-developed financial systems, it is still common
to deal strictly in cash, including carrying suitcases filled with cash to purchase a home).
However, with convenience of easy credit, there is also increased risk that consumers will
mismanage their financial resources and accumulate excessive debt. Banks make money
from card products through interest payments and fees charged to consumers and
transaction fees to companies that accept the cards.
The growth in the Indian Banking Industry has been more qualitative than quantitative
and it is expected to remain the same in the coming years. Based on the projections made
in the "India Vision 2020" prepared by the Planning Commission and the Draft 10th Plan,
the report forecasts that the pace of expansion in the balance-sheets of banks is likely to
decelerate. The total assets of all scheduled commercial banks by end-March 2010 is
estimated at Rs 40,90,000 crores. That will comprise about 65 per cent of GDP at current
market prices as compared to 67 per cent in 2002-03. Bank assets are expected to grow at
an annual composite rate of 13.4 per cent during the rest of the decade as against the
growth rate of 16.7 per cent that existed between 1994-95 and 2002-03. It is expected that
there will be large additions to the capital base and reserves on the liability side.
The Indian Banking Industry can be categorized into non-scheduled banks and scheduled
banks. Scheduled banks constitute of commercial banks and co-operative banks. There
are about 67,000 branches of Scheduled banks spread across India. As far as the present
scenario is concerned the Banking Industry in India is going through a transitional phase.
The Public Sector Banks(PSBs), which are the base of the Banking sector in India
account for more than 78 per cent of the total banking industry assets. Unfortunately they
are burdened with excessive Non Performing assets (NPAs), massive manpower and lack
of modern technology. On the other hand the Private Sector Banks are making
tremendous progress. They are leaders in Internet banking, mobile banking, phone
banking, ATMs. As far as foreign banks are concerned they are likely to succeed in the
Indian Banking Industry.
In the Indian Banking Industry some of the Private Sector Banks operating are IDBI
Bank, ING Vyasa Bank, SBI Commercial and International Bank Ltd, Bank of Rajasthan
Ltd. and banks from the Public Sector include Punjab National bank, Vijaya Bank, UCO
Bank, Oriental Bank, Allahabad Bank among others. ANZ Grindlays Bank, ABN-AMRO
Bank, American Express Bank Ltd, Citibank are some of the foreign banks operating in
the Indian Banking Industry.
Axis Bank , previously called UTI Bank, was the first of the new private banks
to have begun operations in 1994, after the Government of India allowed new
private banks to be established. The Bank was promoted jointly by the
dministrator of the Specified Undertaking of the Unit Trust of India (UTI-I),
Life Insurance Corporation of India (LIC), General Insurance Corporation Ltd.,
National Insurance Company Ltd., The New India Assurance Company , The
Oriental Insurance Corporation and United Insurance Company Ltd. UTI-I holds
a special position in the Indian capital markets and has promoted many leading
financial institutions in the country.P J Nayak is its Chairman and Managing
Director.
Website: http://www.axisbank.com/
The erstwhile UTI Bank has changed its name to Axis Bank effective July 30,
2007. This is the first time that a bank has gone in for a brand-change
voluntarily; earlier names of banks have been changed either due to a merger or
an acquisition.
UTI brand was given in 1994 by its promoters and UTI Bank could use the
brand only till January 2008 as per Govt directives. Many unrelated shareholder
entities like UTI Technological Services, UTI Investor Services and UTI
Securities were carrying the UTI brand.
Axis refers to a line of reference, stability and maturity. The new logo of the
bank has the same color as the previous UTI logo but now uses the alphabet ‘A’
from the word Axis. The bank is also publicizing the change through campaign
titled “Twins both equal”.
Immediately, the bank will replace signage’s in 8 metro cities while in other 250
cities by September. It is also informing customers about the brand change
though Internet and mobile banking, ATM, call centers, newspapers and radio.
Even elements like cheque books, welcome kits, and pay orders have been
resigned to reflect the new look.
Now with a name having universal appeal, the bank would now work towards becoming
a multinational bank and diversifying into other financial services like AMC, insurance
and restructure operations to reflect a modern approach to banking.
However, the bank also has a task in its hand to communicate to the customers
and public about its nature as having a UTI name prefixed would have implied
that it has been a quasi-government bank. It would also have to educate about its
shareholding to further expand itself into the retail business.
Axis Bank in India today is capitalized with Rs. 282.65 Crores with 57.05%
public holding other than promoters. It has more than 574 branch offices and
Extension Counters in the country with over 2428 Axis Bank ATM proving to be
one of the largest ATM networks in the country. It commits to adopt the best
industry practices internationally to achieve excellence. It has strengths in retail
as well as corporate banking. By the end of June 2007, Axis Bank in India had
over 60 lakhs debit cards. This is the first bank in India to offer the AT PAR
Cheque facility, without any charges, to all its Savings Bank customers in all the
places across the country where it has presence.
Mar 07: AXIS Bank comes up with full license bank branch in Hong Kong .
Feb 07: Finance minister Shri P. Chidambaram introduces Shriram – AXIS Bank
Co - Branded Credit Card especially for Small Road Transport Operators
(SRTOS).
Aug 06: AXIS Bank holds the position of being the first Indian Bank to
successfully issue Foreign Currency Hybrid Capital in the International
Market.
Aug 06: AXIS Bank launches the beneficial scheme of issuance of "Senior Citizen
ID Card" in collaboration with Dignity Foundation.
Dec 05: AXIS Bank adds International Financing Review (IFR) Asia 'India Bond
House' award for the year 2005 in its appreciation record.
Jul 05: AXIS Bank and Visa International launch Mobile Refill facility - Anytime,
Anywhere Pre-Paid Mobile Refill for all Visa Cardholders in India.
Mar 05: AXIS Bank gets counted on the London Stock Exchange, raises US$
239.30 million through Global.
At the end of April 2008,the Bank has a very wide network of more than 671
branch offices and Extension Counters. The Bank has a network of over 2764
ATMs. The Bank's Registered Office is at Ahmedabad and its Central Office is
located at Mumbai. .
An axis is a line of stability around which each planet rotates . The earth’s axis
concepts the polar coordinates and impacts everything from our sense of time to
the passing of seasons. A bank is akin to the axis of our financial world. In its
fundamental role it connects the two poles of the financial system – the savers
and the users of money. Of course, it has a much larger role to play, and its
impact is nearly universal – spanning as it does- the individualized needs of an
account holder to the institutional requirement of governments.
The term Axis represents the bank presence, and signifies the universality of its
services. It speaks of the transnational ambitions we nurture . It was a time for
renaming and Axis is what the bank today is.
Wide Branch Network including the third largest number of ATMs spanning the
country The convenience of 24 * 7 phone and banking facility
Comprehensive range of product offering for the retail and corporate sectors
encompassing retail loans, corporate credit, forex, investment banking, depository
and investment advisory services
Broad spectrum of clients from individuals and corporates to the central
and state governments
Consistently clocked profits and distributed dividends
Steady augmentation of the asset base through increased investments and
advances
Growing international presence
The core of all your banking needs delivered
Priority banking service offers you a host of banking, investment and lifestyle
privileges, which will enrich banking experience of customers. As a priority
banking customer, a dedicated relationship manager will cater to all customer’s
banking needs at the branch. One can enjoy special privileges on saving bank
account, such as free pick-up and drop of cheques and cash, monthly account
statement, multi-city at Par chequebook anywhere banking facility, free
passbook updates etrc. A complimentary priority banking international debit
card comes packed with a host of facilities such as free usage at all VISA ATMs
in India, Zero fuel surcharge and exciting reward point scheme. The
complimentary financial advisory services of the bank will help the customer’s
investment needs and decisions. In addition, Priority banking offers some unique
concierge assistance services. Priority banking customers also enjoy a host of
lifestyle privileges such as invitation to exclusive film screenings, investment
conferences, music concerts etc, and special offers pertaining to shopping,
dining and travel. Bank is also take care of the special banking requirements of
the NRI customers by offering them the Priority Banking – NRI services.
Axis bank offer a range of options like reinvestment plan, monthly income and
quarterly income schemes, ranging in duration from 15 days to 10 years that
enable one to put his saving to work in a manner of his choice.
Customers can avail of Safe Deposit locker facilities at most of our branches. As
a priority banking customer one can enjoy preferential allotment of lockers.
Axis bank offer its customers complete personal finance solutions. Through
financial advisory services bank understand customers investment requirements
and design a tailor-made financial solution to customers.
AXIS bank in alliance with Geojit Financial Services offers you an Online
Trading Account, which will let its customers trade in the comfort of home or
office either through internet or the phone.
Wealth advisory Services from AXIS Bank is focused on the health creation,
wealth protection and wealth transmission neet of customers.
Salary Savings Account comes with a host of facilities that give your
employees access to the complete gamut of banking services (including
overdrafts, loans and zero-balance requirements) on a preferential basis. Making
it the perfect incentive for your employees
AXIS Bank offers products like personal loans, Educational loans, Home
Loans, Loans against shares vehicle loans and anything one have dreamed of.
AXIS Bank offer its NRI cutomers a plethora of services customized to their
needs, such as an entire bouquet of NRI Deposit Products & Services, free
international debit card with a personal accident insurance cover, portfolio
Travel Currency Card is a secure, convenient and hassle free way to carry
money and make payments when in foreign shores. The Travel Currency Card
gives you a 24-hour access to your money. Withdraw funds in the local currency
from any Visa or Visa Plus ATM's (Automated Teller Machine) as well as pay
for all your purchases in any country you visit, anywhere in the world
Axis Bank's Remittance Card is meant for people who receive remittances from
abroad. It aims to make the procedure of receiving money from your loved ones
abroad easy and hassle free. Thereby rendering the age-old instruments like
Demand Drafts and Pay Orders obsolete.
This card is brought to you in association with www.Remit2India.com, a global
online money transfer service of Times Online Money Limited. Funds remitted
through www.Remit2India.com are directly loaded onto the Remittance Card,
which you, as the beneficiary of the remitted funds, have access to anytime and
anywhere.
Axis Bank's Trust Account is an effort to offer thoughtful banking for people
who spend their lives thinking of others. It is a complete banking solution for
Trusts, Associations, Societies, Government Bodies, Section 25 companies and
NGOs, so that the organizations can devote all of their time to their noble
motivations.
Axis Bank offers a wide range of collection and payment services to meet your
complex cash management needs. Payments received from your buyers and
made to your suppliers are efficiently processed to optimise your cash flow
position and to ensure the effective management of your business' operating
funds. The flow of receivables and payables can also be seen through our web
solution Above all our quick adaptation of the latest technology differentiates us
from the other competing banks.
The Bank is authorised for Collection of Income or Other Direct Taxes on behalf
of Central Board of Direct Taxes (CBDT) w.e.f 1 October, 2003. The assessees
or taxpayers can pay Income or Other Direct Taxes as listed below at 214
authorised branches of Axis Bank across the country.
Smart Privilege
Debit Card
Chapter: 3
3.1 INTRODUCTION TO CURRENT ACCOUNTS
3.1.3 Benefits:
1. Card Convenience:
Get your free ATM cum DEBIT Card and have access to the widest network of over
5400 ATMs across the country to withdraw cash, enquire about your balance, etc.
Moreover, your card enables you to shop at more than 23,000 Merchant
Establishments in India . You can also avail yourself of our International ATM-cum-
Debit Card which can be used within as well as outside India , at a nominal fee.
Transact at your convenience, saving time and cost through SBI internet Banking You
can also withdraw cash from Maestro endorsed ATMs and from ATMs of HDFC
Bank, UTI Bank, Andhra Bank, Punjab National Bank, Corporation Bank, etc., at a
nominal fee.
4. Transaction Ease
Unlimited number of payments
Make payments by giving us standing instructions
Remit funds from any part of the country to your account.
Upcountry Cheque Collection facility.
5. Other Facilities:
Overdraft Facility.
Transfer of accounts between our wide network of branches without any charge.
Nomination Facility - Available.
Low minimum balance requirements
Axis Bank brings different kinds of current accounts for different types of
businesses. One can select the one that best suits to his business requirements.
Axis Bank's Current Accounts come equipped with the following features to
give maximum value for your money.
Features:
Anywhere Banking
Banks Current Account allows its customers to bank from all our branches and
extension counters. One can deposit cash, withdraw cash, deposit cheques, and
issue 'at-par' cheques at any of its branches.
Mobile Banking
Mobile Banking will enable you to bank with us through your mobile phone
irrespective of where you are.
Phone Banking
Phone banking or Tele-banking service can help you access your account from
your telephone anytime you want.
3.2 CURRENT ACCOUNT PRODUCTS:
At a Monthly Average balance of Rs 10,000 this account takes you into the all
new world of banking.
Demand Drafts
Avail Demand Drafts at very nominal charges. You can issue demand drafts at
any of our branches / outlets, presently 575 and a wide network of correspondent
bank locations.
Pay Orders
Free 3 Pay Orders per day from your branch.
Demand Drafts
Free 10 Demand Drafts upto Rs 3 lacs per month, payable at other Axis Bank
locations.
Business Classic Account from Axis Bank helps you co-ordinate your finances
perfectly with total control on your funds. So enjoy the power. All at a Monthly
Average Balance of Rs 1 lac.
Demand Drafts
Maximum 10 Demand Drafts per day free.
Fund Transfer
Free 20 transactions upto Rs 50 lacs per month across Axis Bank network.
Almost Instantaneously
Enjoy the host of privileges with our Business Privilege Account. If you can
maintain Rs 5 lacs monthly average balance, opt for the great facilities on offer
with this account. Demand drafts at correspondent bank locations will be
available at very nominal charges.
Demand Drafts
Maximum 12 Demand Drafts per day free.
At a half yearly average balance of Rs. 50 lacs this current account smoothly
fulfills your daily banking requirement. It gives you the freedom to concentrate
on what you do best - growing your business and attaining new heights of
success.
Salient Features
Free International Business Gold Debit Card / Gold Plus Credit Card*
Get free International Business Gold Debit Card / Gold Plus Credit Card to
enjoy a host of benefits
Channel One is Axis Bank's Premium Current Account with Minimum Monthly
Average Balance requirement of Rs 10 lacs.
Doorstep Banking
Doorstep Banking and designated relationship manager are the salient features
which include services like free cheque and DD pick up, PO delivery and cash
pick up or delivery at nominal cost.
A current account for Exporters / Importers that satisfies their banking needs for
both domestic & foreign transactions.
Salient Features
Rebates
Enjoy 10 free DDs per day and 5 free POs per day of unlimited amount.
Avail the facility of higher free limits for funds transfer and Anywhere Banking.
Available off the shelf at your nearest Axis Bank Branch and select FFMCs (Full
Fledged Moneychangers), the Travel Currency Card is a secure, convenient and
hassle free way to carry money and make payments when in foreign shores.
Payment Services:
Free At Par Payable Cheque Facility with no limit on the amount of the cheque
at all Axis Bank centres across the country. The Multi-city At Par Cheque book
enables the cheques to be treated as local cheques across any of the centres
across the country where Axis Bank is present.
Collection Services:
Free Local Cheque Collection Facility - Deposit cheques at any Axis Bank
Branch and get the credit into the Account as per local clearing cycle.
One of the fastest growing New Generation Private Sector Banks presently
having more than 575 branches / outlets and 2,500 plus ATM's which are
interconnected to each other on a Real Time Online mode giving you the
convenience of having a bank account in any of the more than 330 locations
where we have our presence.
At a monthly average balance of Rs. 5 lacs this account comes loaded with
special facilities and benefits, most appropriate for your businesses.
Salient Features
Deposit cash upto Rs. 1.30 crores free per month at your home branch.
Free cash withdrawal upto Rs. 5 lakhs per day from any branch location.
You can deposit cheques / transfer funds at any of our branches / outlets,
presently 575, absolutely free of cost and you will get the credit as if these
transactions were done at your home branch.
Free local Cash / Cheque pickup and delivery of cash upto Rs. 2 lacs per day.
Cluster facility
A facility, which allows you to maintain the required balances in your accounts
in totality, without the compulsion of maintaining the required balances in
individual accounts.
Zero Balance account for Vendors & Suppliers:
A facility, which allows seamless settlement of funds between you & your
vendors & suppliers i.e. architects, cement suppliers, iron & steel, construction
material, construction equipments, paint dealers, sub contractors, etc..
Franking facility
The current account product for brokers comes with wider choice of variants and
you may choose the one variant, which suits you the best.
Salient Features
Irrespective of variant you choose you can pay / deposit cheques at any of our
branches / outlets, presently 575 absolutely, free of cost and you will get the
credit as if these transactions were done at your home branch.
Flat charge of Rs. 50/- per outward RTGS transfer. Inward remittance to your
account is free.
The product with half yearly average balance requirements captures the
seasonality nature and is packed with host of powerful features and incentives
for higher balances.
Salient Features
There are different Half Yearly Average Balances (HABs) for different category
of locations.
(Urban - Rs. 10,000/-, Semi Urban - Rs. 5,000/-, Rural - Rs. 2,500/-)
Anywhere Banking
You can deposit cheques / transfer funds at any of our branches / outlets,
presently 575, absolutely free of cost and you will get the credit as if these
transactions were done at your home branch.
The product comes with reward in the form of rebate on transaction charges, if
you maintain higher balances. Higher the balances you maintain higher is the
scale of rebate.
Enjoy the benefits of multicity chequebook with Axis Bank's current accounts.
You can issue cheques payable at par at all our branches across the country..
Sourcing of current account deposits continued to be the focus area and as on 31 st March
2008, current account balances stood at Rs. 11,304 crores a year earliar, refleting a year
on year growth of 77%. During the year the bank sourced 1,38,765 new current accounts
against 97,857 accounts the previous year. There was a greater focus on the acquisition of
high value current accounts, thus accelerating the pace of growth in current account
balances. Additionally, the focus was also to understand the requirements of various
business segments and thereby introduce segment based current account products for
effectively targeting the diverse requirements of different segments. On a daily average
basis, current accounts grew to a level of Rs. 11,834 crores in 2007-08 against Rs. 7,193
crores during the last year.
Balance Sheet
Mar ' 08 Mar ' 07 Mar ' 06 Mar ' 05 Mar ' 04
Sources of funds
Owner's fund
Equity share capital 357.71 281.63 278.69 273.80 231.58
Share application money 2.19 8.98 13.44 13.42 1.63
Preference share capital - - - - -
Reserves & surplus 8,410.79 3,111.60 2,593.50 2,134.39 904.84
Loan funds
Secured loans - - - - -
Unsecured loans 87,626.22 58,785.60 40,113.53 31,712.00 20,953.90
Total 96,396.91 62,187.81 42,999.16 34,133.60 22,091.95
Uses of funds
Fixed assets
Gross block 1,384.70 1,098.93 898.68 764.78 593.58
Less : revaluation reserve - - - - -
Less : accumulated depreciation 590.33 450.55 345.33 261.98 184.65
Net block 794.37 648.38 553.34 502.80 408.93
Capital work-in-progress 128.48 24.82 14.37 15.64 26.22
Investments 33,705.10 26,897.16 21,527..35 14,274.95 7,792.76
Net current assets
Current assets, loans & advances 2,784.51 1,892.07 1,679.98 2,071.38 896.10
Less : current liabilities & provisions 7,556.90 5,873.80 4,051.03 1,828.68 1,530.46
Total net current assets -4,772.38 -3,981.73 -2,371.05 242.70 -634.36
Miscellaneous expenses not written - - - - -
Total 29,855.57 23,588.62 19,724.02 15,036.08 7,593.55
Notes:
Book value of unquoted investments - - - - -
Market value of quoted investments - - - - -
Contingent liabilities 94,598.40 67,744.86 45,043.14 23,441.83 16,802.75
Number of equity shares outstanding (Lacs) 3577.10 2816.31 2786.91 2737.96 2315.81
Profit & Loss Account
Mar ' 08 Mar ' 07 Mar ' 06 Mar ' 05 Mar ' 04
Income:
Operating income 8,750.68 5,461.60 3,594.46 2,299.23 2,115.52
Expenses
Material consumed - - - - -
Manufacturing expenses - - - - -
Personnel expenses 670.25 381.35 240.20 176.85 121.25
Selling expenses 74.41 29.62 17.05 11.47 10.81
Adminstrative expenses 1,551.27 864.23 575.74 302.21 468.82
Expenses capitalised - - - - -
Cost of sales 2,295.92 1,275..19 833.00 490.53 600.88
Operating profit 2,034.80 1,193.09 950.90 615.71 493.20
Other recurring income 13.86 21..24 6.34 34.52 1.44
Adjusted PBDIT 2,048.66 1,214.32 957.24 650.24 494.64
Financial expenses 4,419.96 2,993.32 1,810.56 1,192.98 1,021.45
Depreciation 158.11 111.86 92.19 81.58 61.89
Other write offs - - - - -
Adjusted PBT 1,890.54 1,102.46 865.05 568.66 432.75
Tax charges 734.86 418.82 246.35 180.03 177.52
Adjusted PAT 1,086.21 661.94 486.78 326.17 272.88
Non recurring items -15.18 -2.91 -1.70 -2..39 -1.49
Other non cash adjustments - -31.80 - 10.80 6.93
Reported net profit 1,071.03 627.23 485.08 334.58 278.31
Earnigs before appropriation 2,100.10 1,358.26 682.49 516.68 400.78
Equity dividend 251..64 148.79 112.55 87.75 65.31
Preference dividend - - - - -
Dividend tax - - - - -
Retained earnings 1,848.47 1,209.47 569.94 428.93 335.47
Cash Flow
Mar ' 08 Mar ' 07 Mar ' 06 Mar ' 05 Mar ' 04
Net cash used in investing activity -4,702.52 -3,655.58 -2,097.47 -5,829.62 -190.94
Net cash used in fin. activity 4,325.79 1,637.01 996.21 1,108.22 107.06
Net inc/dec in cash and equivalent 5,585.94 3,276.46 -861.09 -387.20 2,093.50
Cash and equivalent begin of year 6,918.31 3,641.84 4,502.94 5,663.21 3,569.71
Cash and equivalent end of year 12,504.24 6,918.31 3,641.84 5,276.01 5,663.21
Ratios
Particular Mar ' 08 Mar ' 07 Mar ' 06 Mar ' 05 Mar ' 04
Per share ratios
Adjusted EPS (Rs) 30.37 23.50 17.47 11.91 11.78
Adjusted cash EPS (Rs) 34.79 27.48 20.77 14.89 14.46
Reported EPS (Rs) 29.94 23.40 17.41 12.22 12.02
Reported cash EPS (Rs) 34.36 27.37 20.71 15.20 14.69
Dividend per share 6.00 4.50 3.50 2.80 2.50
Operating profit per share (Rs) 56.88 42.36 34.12 22.49 21.30
Book value (excl rev res) per share (Rs) 245.13 120.49 103.06 87.96 49.07
Book value (incl rev res) per share (Rs.) 245.13 120.49 103.06 87.96 49.07
Net operating income per share (Rs) 244.63 193.93 128.98 83.98 91.35
Free reserves per share (Rs) 208..03 86.60 75.38 54.08 20.84
Profitability ratios
Operating margin (%) 23.25 21.84 26.45 26..77 23.31
Gross profit margin (%) 21.44 19.79 23.88 23.23 20.38
Net profit margin (%) 12.22 12.01 13.47 14.33 13.14
Adjusted cash margin (%) 14.19 14.11 16.07 17.47 15.81
Adjusted return on net worth (%) 12.38 19.50 16.94 13.54 24.01
Reported return on net worth (%) 12.21 19.42 16.88 13.89 24.49
129.51
Return on long term funds (%) 71.17 120.06 88.56 70.55
Leverage ratios
Long term debt / Equity - - - - -
Total debt/equity 9.99 17.32 13.97 13.17 18.44
Owners fund as % of total source 9.09 5.45 6.68 7.05 5.14
Fixed assets turnover ratio 6.32 4.97 4.00 3.01 3.56
Liquidity ratios
Current ratio 0.36 0.32 0.41 1.13 0.58
Current ratio (inc. st loans) 0.02 0.02 0.03 0.06 0.03
Quick ratio 9.23 7.39 6.52 11.55 9.17
3.9 Graphic Presentation of the Ratios
1.2
0.8
0.6
0.4
0.2
0
Mar, 08 Mar, 07 Mar,06 Mar,05 Mar,04
14
12
10
8
Quick Ratio
6
4
2
0
Mar, Mar, Mar, Mar, Mar.
08 07 06 05 04
18.44 9.99
Mar, 08
Mar, 07
Mar, 06
17.32
Mar, 05
13.17
13.97 Mar,04
India's banking major, Axis Bank announced strong fiscal results, posting a net
profit to Rs.1071.03 crore ($267.75 million), a year-on-year (YoY) growth of
62.52 percent , from Rs.659.03 crore ($164.75 million).
For the fourth quarter, the net profit increased 70.56 percent to Rs.361.40 crore
($90.35 million) from Rs.211.89 crore ($52.97 million) a year earlier, on loan growth and
fees from advising clients, the bank said.
The private sector lender said its revenue for the year ended March 31, 2008,
including interest revenue, rose to Rs.8800 crore ($2.2 billion) from Rs.5472
crore ($1.368 billion).
On a stand-alone basis, its interest grew 53.61 percent to Rs.7005 crore ($1.75
billion) from Rs.4560 crore ($1.14 billion) earned during the previous
corresponding year.
The total income for the quarter ended March 31, 2008 stood at Rs.2571.90
crore ($642.97 million) as compared to Rs.1642.61 crore ($410.65 million)
during the same period a year ago.
The bank's net interest income , the difference between what it paid for funds
and what it earned from lending, rose 88.72 percent to Rs.828.43 crore
($207.10 million) in the fourth quarter, from a year earlier.
Earnings per share (EPS) for the whole fiscal year ended March 31, 2008, was
Rs.31.31 up from Rs.22.79, a YoY growth of 37.38 percent.
3.11 RECOMMENDATIONS:
As an short term experience with AXIS – BUNDI Branch it is very difficult to put
forward some recommendation, as the brand like AXIS is already enriched in its
management and services channels.
Yet, being student of management I would like to propose some thoughts as with
expected acceptance and not to be taken as personal notion.
Marketing through promotion tools as print and visual media as followed in the
campaign of promotion.
www.axisbank.com
www.asianbanker.com
www.ibtimes.com
www.labnol.org
www.icici.com
www.idbi.com
www.hdfc.com
www.axisbankservices.html
finance.indiamart.com
en.wikipedia.org
Axis bank’s brochures
14 th annual report