JONATHAN MELTZER 12626 Burbank Boulevard #101 a Valley Village, California 91607 (818) 667-3757 a E-Mail a" jm14545a8@westpost.

net SUMMARY OF QUALIFICATIONS Sales Consultant: 20+ years experience as a sales consultant in hardware and plu mbing fixtures, working with builders, contractors, designers and homeowners. Ex cellent interpersonal and organizational skills that, coupled with vast product knowledge, has translated into high customer satisfaction and a consistently str ong sales record. Manager: 10+ years experience as a sales/warehouse manager, working closely with vendors, consumers, sale staff, accounting and warehouse personnel. A self- sta rter with the ability to communicate effectively, work efficiently and provide l eadership, guidance and support. Proficient in Microsoft Word, Microsoft Excel, Microsoft Outlook and Intuit Ecli pse. PROFESSIONAL EXPERIENCE Deco Brass, Inc. Tarzana, California 2000 a" Present Sales Consultant Establish a rapport with customers: a Determining product needs a Assess style preference a Work within a specific budget a Take into consideration production deadlines a Provide a selection of products that fall within the prescribed parameters Provide excellent customer service: a Check the status of orders with vendors a Track shipments to ensure that deadlines are met a Offer customer support, serving as liaison between customer and vendor when a product does not meet customer expectations Build solid relationships with vendors a Maintain an open line of communication with product vendorsa sales/customer se rvice representatives a Update catalogues, price books and reference material a Stay informed about new products, styles and trends a Attend seminars provided by vendors to keep up with latest products Showroom Manager Oversee daily operations a Open/close the store a Arrange employee work schedule a Coordinate delivery schedules a Reconcile the register a Balance credit card transactions a Update product displays a Create purchase orders a Place orders with vendors Train/manage employees a Instruct sales, accounting and warehouse personnel in procedures and operation

s a Educate staff in efficient use of the computer programs a Provide current product information Oversee the accounting staff a Reconcile the general ledger a Verify customer account balances a Justify vendor statements a Analyze accounting irregularities a Coordinate credits to consumers and from vendors for returned goods Staff Support a Provide coverage for employees on vacation a Act as liaison between employees and upper management/owners a Diffuse employee disputes Coordinate with outside professional support a Interface with software designers a Trouble shoot accounting issues with CPA Problem solve on multiple levels a Costumer support a Track missing shipments with vendors a Interface with computer technicians for technical support a Identify and correct discrepancies in the general ledger Design Hardware Los Angeles, California 1990 - 2000 Warehouse Manager 1998 a" 2000 Structured the warehouse a Organized and maintained product storage a Created shipping and receiving protocols a Scheduled product deliveries for commercial and residential customers a Coordinated with vendors for product returns

Sales Consultant 1990 a" 1998 Residential plumbing and hardware sales a Wrote sales orders a Tracked orders a Organized the showroom a Provided customer service Education University of Phoenix BS, Business Management

Woodland Hills, California 2000