William David Whitehurst E-mail dw159b2ea@westpost.

net 770-865-4479

Professional experience To obtain a position where I can best utilize my learned and acquired technical skills and strong work ethic to build a secure and successful career. 2008-10* Cobb County School System Marietta, Ga.* Telecom/Datacom & Audio/Video Tech Was hired for a 5 month long contract that I was able to finish early in only 4 months. I was doing field repairs and MAC orders in all 155 Cobb County Schools working on several Nortel PBX and Key Systems. I was brought back on for excelle nt job performance and moved over to the A/V department and did repairs on vario us equipment such as, Smart Boards, Projectors, Audio systems, Video modulation systems and Studio Recording equipment etc. 2008-08* Cable & Design Brunswick, Ga. Telecom/Datacom Tech Was contracted to perform service calls in the greater southern Ga. area. Servic e calls ranged from telecom issues to new installs cable runs and fiber terminat ions. Also, I acquired my certification on the E-Net IP phone system which I hav e experience installing and programming. I as well performed service calls and s mall installs of data networks on VOIP networks. 2007-07 *Gulfstream Inc. Savannah, Ga. Lead Wiring Tech Was lead tech on the job. Built out 1 MDF and 7 IDFs. Each closet consisted of 2 000+ users with data, voice, VOIP ports. This was a 6 month contract that I fini shed in less than 4 months ahead of schedule. 2007-07 * H&H Lifestyles Inc. Brunswick, Ga Lead Install Tech. Was one of 3 lead techs in charge of all installs of equipment? Installed Home a utomation, audio/video equipment. Systems installed ranged from small 2 speaker audio systems to whole house Niles audio systems. Installed theater systems with Infocus Projectors with several different audio setups with Lutron lighting sys tem. Was in charge of programming Nortel CICS & MICS phone systems and completin g final system setup and training. Also did most of the wireless AP install and setup. Gave network support on tier 2 level. Once a week I would handle all serv ice calls on all A/V warranty and non-warranty equipment. Also did all remote pr ogramming consisting of T1's, Pronto, SL-9000, and few other lower end remotes. 2005-07* Entertaining Spaces Inc. SSI, GA Lead Install Tech. Installed Home automation, audio/video equipment. Systems installed ranged from small 2 speaker audio systems to whole house audio systems. Installed theater sy stems with Infococus Projectors with several different audio setups. Was in char

ge of programming Phone systems and completing final system setup and training. Also did all phone systems install including building the closet out to installi ng and programming the phone system and phones. Was lead tech on the Ocean Lodge Hotel account where I lead all operations of audio/video/lighting/automation an d data/telephony wiring and setup of 1 MDF, 4 IDF's, and 17 UDF's to allow all s ystems in building complete network and automation support. Used Crestron, Lutro n systems in that project. 2005-05* Unified Communications Inc. Jacksonville, Fl. Wireless Devices Manager Trained sales and staff on wireless devices such as Wireless AP's, Wireless Cams . Installed, setup, and configured Wireless IP Cams for security systems. Also h andled any overflow of telecom issues working with Nortel CICS and MICS systems at all area Autozone locations as well as BCM systems, Option 11 and Option 61 s ystems for larger customers. I handled all level 2 field telecom issues. 2003-04* Smart Solutions Wireless Group St. Simons Island, GA Co-Owner/Operator Installed wireless internet Hotspots for several local businesses and hotels. Installed, setup, and configured Wireless IP Cams for major management company on the island stretching across three different properties all with a wireless backhaul to main sever for video archiving. 2002-03* VoiceStream/T-Mobile Seattle, WA PBX Administrator Perform all adds, moves and changes via remote administration Support 100s off site remote PBX locations (Option 11-61) and (CICS and MICS) co nsisting of 500 plus users. Administration of digital and analog tie line networ k. Deinstalled systems across the USA.

2001-02* Horizon Technology Group Atlanta, GA Field Support Administrator/Install Technician Installed and configured Cisco IAD routers for Broadband provider. Troubleshooting and diagnostics of T1, T3, DSL, and ISDN circuits Install, configure, and program Nortel CICS, MICS, 2 and 4 port voicemail systems, and all other Nortel KSUs and PBXs (option 11 thru 61)

2000-01* Lucent Technologies Norcross, GA Telecommunications Network Administrator Installation of ISDN phones, voicemail, LAN, and P.Cs Troubleshoot and repair all network anomalies Maintain all telephone/data network records for a 5100 user facility Build out closets for new expansion and maintain standards on 85 IDFs and 3 MDFs

Trace technician tickets with Unix based application called Remedy 1999-00* Agco Corporation Duluth, GA PBX Administrator Perform all adds, moves and changes for a 1500 user network Support several off site remote locations with Nortel (Option 11-61) and (CICS,M ICS and BCM) systems all consisting of 500 plus users. Administration of digital and analog tie line network Implemented a five thousand user call accounting software package Managed 1 MDF and 4 IDFs as well as all cross connects and RJ11 and RJ45 termination blocks Implemented and managed several PBX ACD groups. Handled all MAC orders and remot e administration of all telecom issues.

1998-99* Tek-systems/Sarcom Memphis TN Lead Technician Installation of premise wiring for data/voice networks Build-out voice and data frames in MDF and IDFs Lead Technician on the following Projects: Union Planters Y2k conversion: Replacement of entire system network including voice and data frame Installation of complete voice and data network in the Memphis Red Birds Baseball Stadium: 12 IDFs and 1 MDF Setup and engineering of a multi-tiered corporations communications network architect structure Installation of 212,465 feet of Cat6 and Fiber optic cable Installation of Nortel Phone systems of all Allstate Insurance agencies of the southern region: including all set-up, adds, moves, changes and additional programming Maintenance of several local accounts systems and backbones

1998-98* Service Assurance Inc. Memphis TN PC Technician / Equipment Broker Answered service calls from local companies regarding PC trouble shooting, upgrades, adds, moves, and changes. Also including software and hardware repair Office brokering of large quantities of computer software and hardware

1997-98* Information Systems Integrators Memphis TN Co-owner Installation of all complete solutions in new office buildings for a contractor Installation of Northern Telecom telephone systems running along side a Microsoft NT data network

1993-97 * Detel Technologies Tupelo, MS PC Technician / Voice Data Technician Installed voice frames and data networks using Nortel and Microsoft Pulled and terminated Cat3, Cat5 and Cat6 patch cables Built out closets using a combination of equipment, maintaining ANSI/EIA/TIA standards Norstar KSU's 308, 616 and 8x24 Norstar KSU's ICS model 0x32 Installation of PBX Option 11, Option 21 and Option 61 Computer PC troubleshooting and complete repair and upgrades

Education: Tupelo High School Diploma May,1995 Certifications: Vodavi, Hubble, Ortronics, Panduit, A+, ANSI/EIA/TIA, CEDIA Level 1 Skills: Fiber optic cable/connector installation, polished and unicams Cat3, Cat5, Cat6, cables pulled and terminated Built out IDF/MDF closets using a combination of equipment maintaining ANSI/EIA/TIA standards

Equipment worked on/with: All models of Norstar and Nortel KSU's Nortel PBX Option 11, 51, and 61 CICS, MICS, BCM systems Crestron, Lutron, Niles, Vantage, Control 4, SmartBoard, Projectors, Fluke 680 Circuitry Tester Omni-Scope 6540 Circuitry Tester Fluke Light Meter (Fiber optic tester) Hewlett Packard Network PC User PC (Build, test, and troubleshoot) WaveLan Wireless Network Hubs and Access Points 900FTs Frame Builders Cisco IAD Router Network IP Cameras Wireless Devices such as IpCam, Wireless Access Points and building Hotspots E-Net 100, E-Net 200 IP Phone System