Steve Gatter Page 1 of 2 2401 Valencia Terrace, Charlotte, NC 28226 610-322-8733 sg159d89c@westpost.

net PROFESSIONAL SUMMARY Business Development leader, manager and mentor, with a history and hunger for b uilding business value with systems, organization, collaboration, new ideas and achievement. My career is one of loyalty, cooperation, achievement and consistency, which ali gn with my behavioral attributes as measured by the following professional profi ling tools: * Career Leader: strong interests in application of technology, counseling and m entoring and creative production ... a preference for structure and an organized culture ... new ideas, a spirit of cooperation ... creative and critical think ing, empathy, strategic thinking and teamwork ... motivated by affiliation, auto nomy, financial gain, intellectual challenge, lifestyle and variety. * DISC: a "high S", a natural salesperson, personable, steady and dependable. *Hartman Value Profile : Top strengths - Empathy and Practical Thinking *Kolbe A Index: (1) Data - gather information by being precise, seeking details and questioning well (2)operations - organize with systems, procedures and ot hers, at a consistent pace. (3) risk - respond to challenge, make adjustments an d seek alternatives. (4) space - a knack for visualizing possibilities, concept ualizing and making decisions without tangible evidence. *Proscan (PDP Works): dependable, steady and efficient ... cautious and conscien tious, wanting things done well ... cooperative and peaceful approach ... make e very move count ... cooperative, generous, unassuming and amiable ... steady pac e & consistent production ... facts more than feeling ... allegiance ... high ki netic energy... a "seller style" CORE COMPETENCIES *Empowering others - praise and encourage individuals' strengths so they can enj oy their work *Discovering new ideas - examining positions and systems in search of efficiency and effectiveness *Engaging others - open to ideas and input to create a culture of listening and respect. *Creating harmony and teamwork - teach accountability and responsibility to the vision, customers and co-workers *Building relationships - respectful, trustworthy, helpful and friendly *Planning and forecasting - are the result of "goals + systems + empowered peopl e" *Resourceful and practical - creativity, brainstorming and cooperation *Engineering and re-engineering - adapting systems to serve the market (supplier s and buyers), thoughtful tweaking PROFESSIONAL EXPERIENCE My career includes a variety of positions and assignments, marked by consistent advancement with two employers: Public Finance Service, Countrywide Home Loans, and now as a sole proprietor in Charlotte, NC. SG Consults, LLC, Charlotte, NC Sole Proprietor 2008 - Present *Founded Sales Manager Forum and Think tank, a private membership-based associat ion and business model to permit sales managers to meet in safe harbor to share experience, ideas and challenges. *Founded Street Smart Sales Forum, a public think tank open to any and all inter ested in sales, marketing and business development in this new internet-dominate d economy.

*Connector and collaborator - building a Charlotte based network of friends and allies; helping them to find partners, customers and new business opportunities *Self-promotional efforts include LinkedIn, Facebook, Twitter, blog and web-site development Steve Gatter Page 2 of 2 2401 Valencia Terrace, Charlotte, NC 28226 610-322-8733 sg159d89c@westpost.net *Provide counseling and consulting services to small business owners on business development strategies and techniques. *Public Speaking at local networking groups - sharing insights into networking, business development, collaboration, think tanks and crowd-sourcing *Revenue-sharing with several local B2B providers - effecting introductions for Midas Nation, Lost and Found, AvidXchange and Compensation Master *Several ideas in development: - Sales Manager in a Box - outsourcing the function of Sales Manager - Think Tanks for Better Business - conducting forums for a business's best customers - Revenue Sharing Market Conduits - Charlotte groups and group leaders co-operating to promote events Countrywide Home Loans Branch Manager / Sales Manager / Account Exec 1995-2008

Branch Manager (2004-2008) *Increased Production to over $2.5 Billion and over 13,100 loans. Top producing wholesale branch in 2006. *Directly managed and coached 4 managers and 45 employees achieving 10% local ma rket share, consistent profitability, employee retention and compliance consiste ncy. *Designed and created a processing system that streamlined operational flow from origination to final QC and shipping via departmental collaboration, delegation and key performance indicators that permitted daily performance tracking *Healed the conflict between operations and sales, creating internal partnership s and teamwork based on real expectations, individual talents and meaningful com munications Sales Manager (2003 - 2004) *Directed and led production with annual volumes of over $1.5 Billion. *Coached and mentored sales reps to effectively cooperate and communicate with o perations and to present the products and close business while adhering to all r egulatory compliance and guidelines. *Created numerous training programs educating business partners on how to effici ently present, question and deliver tailored and customer friendly options. *Developed and integrated practical "one-on-one" coaching and team "best practic es" tools, coaching each to their needs and to corporate standards. Account Executive (1995 - 2003) *Managed all existing clients while building and training a clientele to over 20 0 business partners, providing superior and consistent service, earning a rankin g in the top 10 in the company for 8 consecutive years. *Assessed business and industry problems and developed essential effective solut ions and strategic communications. *Effectively trained all business partners to better understand and adjust to th e ever-changing market, product line and compliance environment. Education Wake Forest University, Winston-Salem, NC Bachelor of Science: Business Administration 1977

On-line Presence LinkedIn - personal profile http://www.linkedin.com/in/stevegatter Blog on Sales Management http://sgatter.wordpress.com Website re: Think Tanks http://www.sales-forums.com