ANDREW J. SWAN, Ph.D.

, MBA 3154 North Hudson Avenue * Chicago, Illinois 60657 (H) 773-868-9845 * (C) 773-633-7186 * as15aaf24@westpost.net RESEARCH * KNOWLEDGE MANAGEMENT Dynamic, service-driven knowledge management professional with outstanding acade mic background, global outlook, and more than 15 years of success, including exp erience as an independent consultant and with preeminent agencies. * Demonstrated ability to collect, analyze, and synthesize data in order to make complex information accessible to diverse audiences. * Proven aptitude for forging effective partnerships with internal and external clients. * Consistent record of indentifying knowledge gaps and recognizing opportunities for growth. Primary/Secondary Research * Study Design * Quantitative/Qualitative Analysis * Competitive Analysis * Reporting * Oral/Written Communication * Visual Presentat ion * Strategic Leadership * Executive Recruiting PROFESSIONAL EXPERIENCE HEIDRICK & STRUGGLES, Chicago, Illinois * 2006 - 2008 Leaders in executive search industry Knowledge Manager, Global Industrial Practice: Supported practice's strategic pl anning initiatives, serving as advisor and expert resource to more than 100 cons ultants. Tracked and monitored practice's performance against established goals. Managed resources for compiling market intelligence, creating business developm ent, and guiding talent management initiatives. * Conducted valuable analysis of practice trends by analyzing financial data. * Enhanced communications by standardizing monthly, quarterly, and annual financ ial reporting. * Improved on-boarding of new consultants by creating informative, engaging welc ome kit. * Increased accessibility of information with development of practice intranet s ite. * Streamlined operations with initiatives to create cohesive, collaborative prac tice identity. CONSULTANT, Chicago, Illinois * 2003 - 2006 Led corporate clients to improved performance and profitability. Conducted resea rch and transformed data into compelling business intelligence. * Enabled American Library Association to launch successful Web-only publication by analyzing applicability of existing business practices to online market and making persuasive, data-driven case for innovative, forward-looking business mod el. * Provided concise, accurate, and timely monthly assessments of emerging trends for a national business publication by compiling and synthesizing economic and d emographic data, industry analyst research, practitioner interviews, executive s peeches, and independent sources. McKINSEY & COMPANY, Chicago, Illinois * 1998 - 2001 Global management consulting firm. Knowledge Manager, Operations Strategy and Effectiveness Practice: Made key cont ributions as member of practice's Knowledge Council. Proposed, developed, and ex ecuted annual external reputation-building agendas. Provided strategic leadershi p and coaching to team. * Enhanced practice reputation and visibility by co-directing research and co-au thoring 2 white papers on business-to-business electronic commerce. * Mentored team that published 5 operations management articles in McKinsey Quar terly.

* Identified opportunities for growth by assessing competitiveness of firm's exi sting knowledge base and launching research effort to augment intellectual capit al. * Conducted project reviews for more than $4M in research efforts. ADDITIONAL HISTORY DePAUL UNIVERSITY, Chicago, Illinois * 2003 Instructor * Taught course in operations management to undergraduates at College of Commerc e. A.T. KEARNEY, INC., Chicago, Illinois * 1996 - 1998 Research Manager, Operations Service Practice * Co-directed research and co-authored report entitled The Future of Purchasing and Supply. * Studied impact of environmental factors on industry supply chains. * Conducted and presented annual competitive assessments of management consultin g industry for firm's North American leadership. * Created account planning and practice development models informed by empirical analysis of client fees and projected consulting requirements. ANDERSEN CONSULTING (Now ACCENTURE), Chicago, Illinois * 1994 - 1996 Manager - Thought Leadership, Financial Services Practice * Established strategic frameworks for firm's financial industry showcase center in New York. * Provided content/methodological expertise for research on business process imp lications of virtualization within financial services industry (published in The Economist Intelligence Unit). * Translated research into scenario-based planning exercises exploring future vi rtualization. * Managed all phases of award-winning research study on consumer behavioral driv ers in U.S. retail industry. * Trained partners and senior managers in market research, conjoint/statistical analysis, and behavioral modeling topics. EDUCATION Master of Arts in Mathematics (Ongoing) DePaul University, Chicago, Illinois Doctor of Philosophy in Management (2003) University of Bath, Bath, Avon, United Kingdom Master of Business Administration in Finance and Accounting University of Chicago, Chicago, Illinois Bachelor of Science in Computer Science Columbia University, New York, New York SELECTED TECHNICAL SKILLS: Microsoft Office, SAS, SPSS, LexisNexis, Dialog, Hoov er's, Factiva. LANGUAGE SKILLS: English (native), French (fluent), German (conversant).