PAUL W. CARLSON 18211 Deering Street Livonia, Michigan 48152 248-254-2602 pc15d2934@westpost.

net DIRECTOR OF FACILITIES FACILITIES MANAGER Dynamic professional with extensive experience driving seamless operations, main tenance, and optimization initiatives in healthcare and hospital settings within strict budgets, timeliness, and regulatory requirements. Create operational and service excellence, spearheading strategic plans from ex ecutive to technical level. Maximize quality and cost-effectiveness, developing and managing value-added im provement projects. Ensure complete coverage with little or no overtime, tactically directing staff ing and scheduling. Scale rapidly fluctuating needs and demands, expertly calibrating human and mat erial resources. Optimize performance and efficiency, defining robust policies and streamlined p rocedures. Strategic Analysis & Planning Operational & Service Excellence Project Develop ment & Management Budgeting Procurement Expansions & Renovations Policies & Procedures JCAHO C ompliance Emergency Preparedness & Management Rapid Response Team Building Staffing & S cheduling PROFESSIONAL EXPERIENCE SOUTH HAVEN COMMUNITY HOSPITAL, South Haven, Michigan 2008 2011 Community hospital with 82-bed facility, medical office building, multiple clini cs, and Wellness Center. Director of Plant Operations Oversaw all aspects of hospital sanitation, mechanical equipment operations, and maintenance including safety and security, biomedical equipment, boilers, A/C u nits, emergency generators, and all auxiliary equipment. Defined policies and pr ocedures such as for preventative and corrective maintenance, and emergency repa irs. Hired, scheduled, disciplined, and evaluated performance of multidisciplina ry personnel. Prepared all documentation for regulatory agencies. Developed and administered capital and operating budgets. Planned and coordinated expansion an d renovation projects. Achievements: Achieved 100% of all expectations within strict budgets, timelines, and regulat ory requirements such as Joint Commission on Accreditation of Healthcare Organiz ations (JCAHO) standards throughout tenure. Maximized coverage and resource utilization while minimizing overtime costs, st rategically managing scheduling, staffing, and spending. Cultivated high-performance teams, developing robust policies and procedures in alignment with regulatory equipments and patient quality standards. Drove successful completion of multiple improvement projects such as increasing patient satisfaction through implementation and enforcement of high-quality roo m cleaning protocols. BREA SOUTHFIELD TOWN CENTER, Southfield, Michigan 2006 2008 Large Class A commercial real estate complex.

Operations Manager Coordinated and led all aspects of operations for massive complex with 2.5M tota l square feet including maintenance, housekeeping, and security. Created and enf orced policies and procedures. Developed and managed budgets. Hired, disciplined , and evaluated performance of cross-functional personnel. Organized and directe d expansion and renovation projects. Achievements: Drove seamless operations and maintenance of massive 2.5M sq. ft. high-rise com mercial complex. Ensured maximum customer satisfaction, driving high-quality timely completion o f all projects. Eliminated overtime, tactically rearranging schedules, and ensuring optimal cov erage at all times. Continued PAUL W. CARLSON Page 2 pc15d2934@westpost.net OAKLAND REGIONAL HOSPITAL, Southfield, Michigan 2006 Full-service hospital with broad range of medical and surgical specialties. Director of Facilities Planned and orchestrated successful establishment of same-day surgery center inc luding maintenance and housekeeping services. Developed and enforced policies an d procedures. Defined and oversaw budgets. Interviewed, hired, and scheduled, st aff. Achievements: Established state-of-the-art same-day surgical center following major remodelin g. Provided solid foundation for seamless operation and maximum regulatory complia nce, developing all policies and procedures. Instrumental in achieving successful JCAHO certification, setting up high-quali ty operations. ADDITIONAL HISTORY HHA SERVICES, St. Clair Shores, Michigan 2003 2006 Director of Facilities Provided strategic and tactical assistance with optimizing operational, budget, and staff performance for multiple hospitals and health centers nationwide incl uding Boulevard Temple. Coordinated seamless execution of complex expansion and renovation projects wor th up to $17M at Spectrum Health. Assisted establishment of bed tracking system at Greater Baltimore Medical Cent er. ST. JOSEPHS MERCY HOSPITAL, Macomb, Michigan 2001 2003 Manager of Plant Operations Orchestrated complete refurbishing of entire wing of hospital in only 1 week. Saved +$30K, improving water management; purchased 2 holding tanks to store exc ess water on low pressure days in place of leasing water tanker on weekly basis. Reduced infection rate in operating rooms, initiating proper cleaning of duct w orks to maximize air exchange and compliance with regulatory standards. Eliminated ~$5K in costs during major construction project, leveraging existing asset to house medical equipment during building process. NOTE: Additional experience includes roles as: Assistant Director of Facilities, ST. MARYS MERCY HOSPITAL, Livonia, Michigan (1998 2001), and Director of Physi

cal Plant & Environmental Services, BOTSFORD CONTINUING HEALTH CARE, Farmington Hills, Michigan (1997 1998). Detail s on request. EDUCATION & DISTINCTIONS Bachelor of Science in Business Administration Central Michigan University, Mount Pleasant, Michigan Associate of Arts in General Business Phoenix College, Phoenix, Arizona Facility Management Administrator (FMA) Building Owners & Managers Institute (i n progress) Former President of Southeastern Michigan Society of Healthcare Engineers (2000 2001) PROFESSIONAL DEVELOPMENT 1st Class Refrigeration License 2nd Class Stationary Engineer Universal Refrig erant Recovery Certification Plumbing & Electric Service work experience