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EXECUTIVE ASSISTANT Meticulous, highly organized Professional with exceptional time management skill s, providing executive support and

managing key projects. Demonstrated ability to manage competing priorities in a deadline-sensitive environment, consistently exceeding expectations on performance appraisals. Superior interpersonal skills . Willing to travel. Expertise in: * * * * * * * * * Complex Calendars Project Management Speech/Presentation Preparation Executive Event Planning Microsoft Office Expense Reporting Highly Sensitive Issues Staff Management Complex Travel Arrangements

PROFESSIONAL EXPERIENCE HEINEKEN USA, White Plains, New York August 2009-Present Executive Assistant to Chief Financial Officer (CFO) and Senior Vice President ( SVP) of Operations * Acts as a representative of the office of the executives to internal and exter nal parties. * Facilitates between the executives and the rest of the organization, making th e executive accessible and keeping the Leadership Teams informed of issues and d evelopments. * Manages the office of the executives, including scheduling, creating thoughtfu l planning of events and calendars allowing for maximum effectiveness and effici ency. * Manages team deliverables and ensure follow up and completion of key outputs. * Work with the executive to understand their role, priorities and strategies an d utilize this insight to: o Manage the calendar, communication and responsibilities of the executives. o Provide communication to internal and external parties as needed. o Ensure that the executives remain focused on the business-critical agenda item s. o Create an efficient 'flow of day' allowing the executives to remain focused wh ile ensuring day-to-day is looked after and managed successfully. * Handle the financial administration of the offices, including expense reimburs ement. * Handle the travel arrangements of the executives such that all travel is seaml ess, productive and efficient. * Lead onsite and offsite events, meeting set-up and coordination including site -visits, establishing vendor relationships and ensuring representation of compan y products. * Established a process for staff meeting attendance and agenda topic requests, capturing minutes and provide regular follow-up support that drives efficiency a nd effectiveness for both the executives and their Leadership Teams. * Create high-level PowerPoint presentations. NOKIA, INCORPORATED, White Plains, New York September 2008-January 2009 Executive Assistant to Executive Vice President (EVP) and Chief Financial Office r * Provided executive c-suite level support which included extremely complex, tim e sensitive, heavy calendar scheduling; extensive traveling arrangements; expens e reimbursement and tracking. * Provided on-site support in Finland Headquarters - traveling during each resul ts week and coordinating media interviews.

* Created an Executive Assistant Office Manual detailing all responsibilities of the position as well as preferences of the EVP & CFO. ALTRIA GROUP, INCORPORATED, New York, New York January, 1993 - March, 2008 Parent Company of Kraft Foods, Philip Morris International, and Philip Morris US A. Executive Assistant to Senior Vice President and Chief Compliance Officer (CCO) , Altria Group, Incorporated (2001 - 2008) * Provided executive-level support, including monitoring all emails sent to SVP and CCO, monitoring executive reimbursement accounts, arranging travel, and mana ging a very busy MS Outlook calendar. * Extensive coordination of complex and confidential companywide meetings, secur ing meeting locations, traveling globally to set-up and tear down offsite office s, and arranging travel for 40+ senior executives. * Mentored and supervised all department Administrative Assistants as Head Secre tary, assisting with hiring and training new administrative employees. * Created PowerPoint presentations and speeches for high-level audiences. * Managed the Employee HelpLine, collecting and distributing highly sensitive ma terial from meetings, tracking the status of confidential claims and following u p on claims requiring immediate resolution, organizing monthly meetings with sen ior executives, and taking minutes at meetings. * Tracked expiration dates on publications, passport, executive car renewal and mileage, and contracts. * Prepared expense statements and travel accommodations for both commercial and corporate aircraft. * Met with auditors as a representative for the SVP and CCO regarding HelpLine c laims procedures and documentation of all claim meetings, speeches, and presenta tions. * Coordinated electronic training courses, overseeing vendor meetings, executive audio/video recordings, and vendor visits; ensure vendor contracts were current and payments did not exceed CAP. * Processed new executive hires, securing American Express Corporate Card, email accounts, monetary approval signing authority, office equipment, travel profile , announcements, and business cards. * Managed Charitable Contributions program (GIFTS!) for the department. Senior Executive Secretary to Senior Vice President of Corporate Affairs, Philip Morris International (2000 - 2001) * Provided administrative support, including preparing all necessary budget docu ments, inputting invoices, preparing accruals, and establishing new vendor accou nts. * Maintained departmental organization charts, vacation schedules, personal cont act listings, and biographies/photographs for internal and external use. Senior Executive Secretary to Vice President of Strategy and Development, Philip Morris Management Corporation (1999 - 2000) * Served as the Office Move Coordinator, Summer Intern Supervisor, and Budget Co ordinator. * Worked closely with Legal Department to initiate new contracts for consultants and outside vendors. Senior Executive Secretary to Vice President of Premium Brands, Philip Morris US A (1995 - 1999) * Led a four-member secretarial support team, maintaining attendance records, co ordinating telephone coverage, and processing timesheets. * Served as the Record Retention Coordinator. * Processed requests for promotional items from senior management and Philip Mor ris companies. * Conducted new hire orientations within the Marketing Department.

Administrative Secretary to Benson & Hedges Manager, Philip Morris USA (1993 - 1 995) * Created PowerPoint presentations for senior management and Chief Executive Off icer. * Provided administrative support for three managers, including arranging travel , coordinating meetings, maintaining department files, responding to customer in quiries, and heavy phones. * Obtained UPC, 800, PO Box, and POS numbers for various programs. * Logged, tracked, and obtained approval on advertisement agency estimates and k eylines. EDUCATION CONCORDIA COLLEGE, Bronxville, NY Bachelor of Arts in Behavioral Studies, Cum Laude, 1999 - Class Valedictorian SKILLS Excellent computer skills, with proficiency in: * MS Office - Calendar, Excel, PowerPoint and Word * Lotus Notes * Blackberry

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