SHARON JAHANFARD 13012 Riverside Dr. #8 Sherman Oaks, CA 91423 (818) 522-4644 sj17b0472@westpost.

net SUMMARY OF QUALIFICATIONS Versatile IT leader, adept at managing all phases of project life cycle. Record of identifying opportunities, analyzing operations, and developing winning solut ions. Dedicated to ongoing process improvement. Broad technical and business kno wledge base. Intelligent, analytical, and articulate. 10 years of IT Management experience. Deliver results and perform efficiently under pressure. Able to lear n and master new technologies, platforms, and applications fast. CORE COMPETENCIES Business Needs Analysis Project Leadership - PMP $MM Budget Management Requirements Definition Staff Training & Development Procurement & Vendor Relations Policy & Procedure Development Stakeholder Communication PROFESSIONAL EXPERIENCE COMPER IT Project Manager / Senior Consultant (2006 - Present) Plan and direct projects for companies with up to 500 employees and budgets of $ 1+ million. Manage staff, oversee vendor relations, control project costs, and provide ongoing support to clients and team. * Planned and implemented Exchange installations, upgrades and migration (includ ing Clustering). * Devised and established disaster recovery/business continuity plans, including server room and data center design. * Trained and supported IT Departments on advanced server configuration and trou bleshooting. * Evaluated and implemented Managed Services Systems - Level Platforms, Kaseya and Zenith. THE MORTGAGE STORE FINANCIAL INC. Director of IT (2002 - 2006) Managed team of 15 in Customer Service, Software Development, and IT Departments . Selected and managed vendors; authorized software and hardware purchases. Wrot e policies and procedures aligned with Sarbanes-Oxley Act using COSO, PCAOB, and COBIT. Planned and conducted product training. * Planned and supervised installation of multi-site VoIP phone system. * Oversaw development of corporate websites including integration with proprieta ry software. * Contributed to development of company`s proprietary mortgage tracking system ( www.portellus.com). * Led implementation and maintenance of Del Mar products: DataTrac, WebTrac, and DocumentTrac. * Created, implemented, and tested disaster recovery plan with recovery time sta ndard of 24 hours. My Tech Support Guy President /Owner (2001 - Present) Provided advanced technical support to residential and commercial clients. Suppo rted New York Life agents in use of FTCS software product. Consulting small businesses on how to integrate technology to improve their oper

ations. PLONTER ONLINE COMPUTER STORE Computer Lab Manager (1999 - 2001) Custom-built, repaired, and maintained computers; oversaw lab operations. TECHNICAL EXPERTISE Experienced with the following companies and their products: Microsoft, Cisco, S onicwall, Adobe, HP, Dell, IBM, CA, VMWARE, Parallels, Blackberry, Apple, Intuit , Sage, GFI, Delmar DB, Bytepro, GFI, Avaya, Panasonic, Kaspersky, Symantec, pri vate/Public/Hybrid clouds, Networking: WAN, LAN, Infrastructure Design, Data Cen ter Design, Server Room Design, Global Communications. oDesk, E-Commerce. Smart-phones, tablets. EDUCATION CALIFORNIA STATE UNIVERSITY NORTHRIDGE, Northridge CA Bachelor of Science in Business Administration SALARY REQUIREMENTS $90,000-$120,000 Range