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zte k3571-z unlock and detection problem


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Thread Tools 2011-09-03

Display Modes #1 Join Date: Sep 2011 Posts: 6

floogles
Junior Member zte k3571-z unlock and detection problem

Hi DC unlocker, I have had some success with unlocking, but am stuck now. -I have a zte k3571-z modem. -I used DCunlocker to successfully unlock the modem -I installed the generic windows dashboard downloaded from DCunlocker using "write dashboard" -Then I the autorun stopped working and I could not see it as a CD. However, I manually installed the dashboard, and it detected perfectly. -As directed in the forum, to enable Autorun, I typed "AT+ZCDRUN=F" in the DCunlocker detection screen. The result was success (I can see the CD now, except now it will not detect the modem anymore. It can see only the CD, and the modem has disappeared. DCunlocker will also not detect the modem, and the Join Air dashboard will not see it either. I have tried unplugging, starting/stopping Join Air, etc, but it doesn't seem to work. Do you have any advice...? Thanks very much.

2011-09-03

#2 Join Date: Sep 2011 Posts: 6

floogles
Junior Member update to original problem Quote:

Originally Posted by floogles Hi DC unlocker, I have had some success with unlocking, but am stuck now. -I have a zte k3571-z modem. -I used DCunlocker to successfully unlock the modem -I installed the generic windows dashboard downloaded from DCunlocker using "write dashboard" -Then I the autorun stopped working and I could not see it as a CD. However, I manually installed the dashboard, and it detected perfectly. -As directed in the forum, to enable Autorun, I typed "AT+ZCDRUN=F" in the DCunlocker detection screen. The result was success (I can see the CD now, except now it will not detect the modem anymore. It can see only the CD, and the modem has disappeared. DCunlocker will also not detect the modem, and the Join Air dashboard

http://www.dc-unlocker.com/forum/showthread.php?t=5238

1/6/2012

zte k3571-z unlock and detection problem - DC Unlocker Forum

Page 2 of 5

will not see it either. I have tried unplugging, starting/stopping Join Air, etc, but it doesn't seem to work. Do you have any advice...? Thanks very much. just an update: - the zte dashboard "join air" can now see the modem and recognise the SIM inside. - DC unlocker will still not recognise the modem whatever I seem to do. Can you help me to figure how to fix this so DCunlocker can see the modem? thanks.

2011-09-03

#3 Join Date: Jul 2011 Posts: 1,433

Gintas
Administrator

Quote:

Originally Posted by floogles just an update: - the zte dashboard "join air" can now see the modem and recognise the SIM inside. - DC unlocker will still not recognise the modem whatever I seem to do. Can you help me to figure how to fix this so DCunlocker can see the modem? thanks. Are you sure all drivers are fully installed and loaded? Also, check if Diagnostic port in "Ports" section in Device manager is the same as in DC-Unlocker.

2011-09-03

#4 Join Date: Dec 2008 Posts: 5,939

Vincentas
Manager

If you can not detect modem you should check the fallowing: Check, if the drivers are installed Check, if the connection software for this modem is closed and modem is not connected to internet Check, if you use autodetect function in dc-unlocker software Check, if you use latest dc-unlocker software version.

2011-09-03

#5 Join Date: Sep 2011 Posts: 6

floogles
Junior Member thankyou...and a new question

Yeah you guys rock, I shall recommend you to anyone trying to unlock anything... thanks, your suggestion was correct: Even though I had not loaded the original Vodaphone software, it was still running as a background process. I killed it with task manager and... DC unlocker once again detects my modem! But I have another issue (of course ) perhaps you can help me?

My modem now has the "dashboard windows generic" loaded on (the "join air" zte iso from your site). I have installed and connected successfully to the internet on my XP and Vista machine, so I know it works.

http://www.dc-unlocker.com/forum/showthread.php?t=5238

1/6/2012

zte k3571-z unlock and detection problem - DC Unlocker Forum

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But I have a netbook which has Win 7 Starter on it where everything works excepts the actual connection. What I mean is, I can install the "join air", it recognises the modem, I can set up the right connection (E-plus in Germany) but it tries to connect and fails. The same exact process has worked on XP and Vista, so I assume it must be a Win7 problem? I have tried to "run as administrator" and put it in Win XP SP3 compatibility mode but no luck... Any ideas you have, or where I could find an updated version of "Join Air" that supports win7 would be much appreciated. thanks. ps. I tried to update "join air" via the update button but it tells me "illegal id" and will not update..?

2011-09-04

#6 Join Date: Dec 2008 Posts: 5,939

Vincentas
Manager

Quote:

Originally Posted by floogles Yeah you guys rock, I shall recommend you to anyone trying to unlock anything... thanks, your suggestion was correct: Even though I had not loaded the original Vodaphone software, it was still running as a background process. I killed it with task manager and... DC unlocker once again detects my modem! But I have another issue (of course ) perhaps you can help me?

My modem now has the "dashboard windows generic" loaded on (the "join air" zte iso from your site). I have installed and connected successfully to the internet on my XP and Vista machine, so I know it works. But I have a netbook which has Win 7 Starter on it where everything works excepts the actual connection. What I mean is, I can install the "join air", it recognises the modem, I can set up the right connection (E-plus in Germany) but it tries to connect and fails. The same exact process has worked on XP and Vista, so I assume it must be a Win7 problem? I have tried to "run as administrator" and put it in Win XP SP3 compatibility mode but no luck... Any ideas you have, or where I could find an updated version of "Join Air" that supports win7 would be much appreciated. thanks. ps. I tried to update "join air" via the update button but it tells me "illegal id" and will not update..? It may be connection settings problem. Try to check apn, username and other settings.

2011-09-04

#7 Join Date: Sep 2011 Posts: 6

floogles
Junior Member

Quote:

Originally Posted by Vincentas It may be connection settings problem. Try to check apn, username and other settings.

Hi Vincentas, I have checked the settings many times and they are correct. I know they are right, because I used identical settings on my XP and Vista computers. That's why I think it is a Win7 problem...the dashboard in Win7 has a slightly weird flickering effect that is not present on my other computers. Any other ideas?

http://www.dc-unlocker.com/forum/showthread.php?t=5238

1/6/2012

zte k3571-z unlock and detection problem - DC Unlocker Forum

Page 4 of 5

2011-09-09

#8 Join Date: Sep 2011 Posts: 6

floogles
Junior Member updates?

Hi there, any success in getting the dashboard to work in Win7? I still can get everything working perfectly *except* on win7???

2011-09-09

#9 Join Date: Jul 2011 Posts: 1,433

Gintas
Administrator

Quote:

Originally Posted by floogles Hi there, any success in getting the dashboard to work in Win7? I still can get everything working perfectly *except* on win7??? Hello. We do not modify dashboards, so cannot tell you if they are now working perfectly on Windows 7. One thing we know - they are working.

2011-09-09

#10 Join Date: Sep 2011 Posts: 6

floogles
Junior Member any other ideas?

Ok, that's a good start- at least I know its possible. Any other ideas apart from the ones already mentioned that could get it working? I have tried everything I can think of but it seems to still not work...? thanks

2011-09-09

#11 Join Date: Dec 2008 Posts: 5,939

Vincentas
Manager

Quote:

Originally Posted by floogles Ok, that's a good start- at least I know its possible. Any other ideas apart from the ones already mentioned that could get it working? I have tried everything I can think of but it seems to still not work...? thanks If dashborad starts and it see the mode, but only does not connect, then it is not dashboard problem. Check, maybe any software is blocking the connection, maybe you have not enough rights on computer.

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