OLGA L VALDES-MARRERO 14609 Par Club Circle Tampa, FL 33618 813-508-9736 OBJECTIVE: Bilingual professional with a unique blend

of accounting, management, marketing and sales experience seeks opportunity to use these skills within a framework th at offers growth opportunities and challenges. AREAS OF KNOWLEDGE/EXPERTISE: Healthcare,,Accounting, Finance, Collections, Management, Purchasing, Administra tion, Contract Negotiations, Marketing & Sales, Revenue Management, Healthcare C onsulting, Licensing, Advertising, Credit Specialist, Payroll/Human Resource, Rooms Control/Inventory, Bidding/Pricing, Customer Service, Personnel, Medical B illing, Telemarketing, Billing/Invoicing, Presentation Development, Training/Tas kforce, Business Profit Planning, Production/Operations EXPERIENCE: Ez Rx Pharmacy, LLC (2008-2011) Chief Operating Officer ? Developed business from ground zero ? Contracting & licenses for business ? Established all policies & procedures ? Hiring, training, establishing all business ? Software & programs implemented ? Setting up all vendors & contracts ? Operations of daily business decisions ? Payroll, & Accounts Payables ? Accounts Receivables & Reconciliations of Insurance payments ? Marketing, Sales, and Health fairs for increasing business ? Inventory control and ordering ? Financials, Reports, and record keeping Freedom Pharmacy LLC Healthplan Pharmacy Services, Tampa, FL (2005-2008) (Armor Billing) Controller/Accounting Manager/Billing Manager Managing AR aging accounts and collections Daily reconciling of all AR reports, payment applications insurance payments Posting and reconciling all AP invoices Account and Bank reconciliations Preparation and review of all financial statements Payroll and human resources, managing employees and time clock DME specialist in billing and claims Increasing patient base sales, marketing and profits Marketing for new prospects, generating revenue & profits ExpressDental,Tampa,FL (2004-2005) Accounts Payables, Human Resource, and Medical Billing Accounts Payable processing, verifying, and reconciling. Auditing of all financial reports. Medical billing of DME, dental & medical claims. All daily Human resource functions including managing of personnel. Processing payroll and benefits packages. Tampa MariottWaterside,Tampa,FL Accounting Supervisor Management and mentoring of 5 accounting representatives (2000 2004)

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Responsible for daily operations of the hospitality industry including Billing and credit management Accounts Receivable Accounts Payable Cash reconciliation Account and bank reconciliations and transactional audits Rooms control, catering & event management.

ASTProtectiveServices,Tampa,Fl (1998-2000) Commercial Sales Manager/Comptroller Responsible for all accounting functions including accounts payable/receivables , vendor purchasing & ordering, bank balances & reconciliation, financials, cont racts submission (buys/manifest), customer service, billing, collections Manage daily operations of commercial department including managing sales, recr uiting, training, marketing, pricing and bidding, advertising, customer service, contract negotiating, and monitoring personnel. Supervision of 15-20 Salesmen Payroll for 250 employees in 7 offices Increased revenue and maximized profits Created budget and forecasting process for expenses SJRIMarketingResearch,Tampa,FL (1996-1998) General Manager Supervision of 30 employees In charge of total administrative and operational responsibilities of daily bus iness including purchasing, payroll, accounts payable/receivable, scheduling, tr aining, hiring, advertising and customer relations. Generated telemarketing programs via cold calling and formal presentations, the reby increasing net revenues. Designed scripts, focusing on client objectives. Created quality control systems for telemarketers, productivity and end results . La Teresita Restaurant (Family business), Pinellas Park,FL (1994-1998) General Manager Supervising and training all employees to various job duties. Administrative and operational responsibilities of daily business including acc ounts payables/receivables, payroll, purchasing, inventory control, scheduling, bidding catering orders, and customer relations. Xerox Corporation, Tampa,FL (1985-1994) Account Representative/Manager Sales territory representative involved in complete office product solution for customers from initial analysis, product proposal, demonstration, actual sales, installation, training, support, and maintaining high levels of customer servic e. Generated sales through cold calling via telemarketing and door knocking, there by increasing profits. Duties included bidding/pricing, contract negotiations, m arketing and business profit planning. Territory P & Ls and performance management of accounts and sales force. IBM Corp, Tampa, FL (1983-1985) Customer Support Trainer(Co-op) Managing accounts while training customers on equipment & software, demonstrati ng, problem solving, and customer support. TECHNICAL SKILLS: Access, Excel, Word, power point PeopleSoft, Mercury, PDX, QuickBooks, Peachtree , Pharmaserve, Pharmacy Technician License , Domestic & International Travel

EDUCATION: University of South Florida, Bachelor of Arts in Business Administration, May 1985 Major: Marketing & Management Information Systems, including Accounting & Financ e Minor: Spanish