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JOHN J. NEEDHAM 83 Foxcroft Drive Doylestown, PA 18901 jn1ae444a@westpost.


(215) 348-3237 (h) (215) 534-7421 (c)

Value Proposition Convergence of success skills in Business Development, Market Research, Field Ma rketing, Training and Project Management within pharmaceutical R&D, consumer pro ducts and call center relationship management. Skills include: o Client Relationship Management o B2B Sales and Marketing Management o Call Center Operations o Training and Development Experience and Performance Patient Recruitment Strategy, LLC 2004 Present Founder and Managing Director Operational process improvement for R&D Sponsors and strategic support for CROs 35% improvement of patient accrual and retention at Investigative Sites through improved feasibility models; reduction of study budgets; improved country and s ite selection timelines Trainer for Physicians and Study Nurses improving patient enrollment per site p er month PatientQuest A division of PRS, PatientQuest is a feasibility research service focused on att itudinal research Thoroughly research geographic, demographics and psychographics of potential pa rticipants Reduced costs of Country and Site Feasibility programs Designed 7 recruitment strategies which 90% of sites used in 27 countries Key Achievements For 3 years, managed patient outreach in six therapeutic areas for a Sponsor (W eight Loss, Respiratory, Over Active Bladder, Pediatric Asthma, Cardiovascular, Diabetes Renal Insufficiency) Rapid deployment of social media applications for assessment of protocol viabil ity Increased effectiveness of Point of Care strategies improving patient consent p rocess Johnson & Johnson Pharmaceutical Research & Development 2001 20 04 Global Enrollment Strategy (Phase II IV) Initiated a new J&J department, developed global staff, internal processes, SOP s Designed processes which reduced production timelines Delivered $11 million improvement in productivity over three years Acurian, Inc. 1999 2001 Global Project Manager Acurian pioneered internet applications for Clinical Trial initiation and patien t recruitment Led the industry in the use of the Internet in patient interfacing Developed predictive models combined with experiential data to project of enrol lment results

Developed the foundation for the pay-for-performance pricing model Alliance Health Information, Inc. 1995-1999 Managing Director Alliances medical information call center focused on healthcare relationship man agement Created from concept to a multi-million dollar organization with 58 employees o perating a healthcare call center, database management group and fulfillment cen ter. Launched two new business segments resulting in a 40% increase in sales. EARLIER ACCOMPLISHMENTS Telerx Marketing, Inc. Sales and Marketing Director Telerx was the leading medical information call center until acquired by Merck i n 1995 TeleSpectrum Worldwide, Inc. Director, Pharmaceutical Services TeleSpectrum provides call center services and training in Customer Relationship Management PharmaKinetics Laboratories Director, Sales and Marketing PharmaKinetics is a CRO with a Clinical Pharmacology Unit and an extensive analy tical laboratory Pepsi Cola, USA; Chesebrough-Ponds; The Procter & Gamble Company

EDUCATION BS, Marketing, Villanova University Dale Carnegie Training: Effective Public Speaking; Executive Image Miller Hyman Strategic Selling US Navy War College - Command Leadership MILITARY SERVICE United States Navy USS San Jose (AFS-7): Navigator, Public Affairs Officer and Personnel Officer. United States Naval Academy - Instructor in Navigation. United States Naval Reserve Commanding Officer of three different Reserve units Four years on the Staff of the Chief of Naval Operations, Navy Command Center i n the Pentagon National Leadership Steering Committee for the Reserve Officer Leadership Conti nuum. Trained over 800 Officers in Leadership over 6 year period