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Course organisation
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Session 1: financial communication inside the corporate organisation Session 2: regulaory framework Session 3: Recurring communication on financial performance Session 4: Ongoing communication Session 5: CSR and extra-financial Communication Session 6: Financial communication during operations Session 7: Financial communication for non-public companies
Evaluation
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message dentreprise
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Agenda
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Principles of rhetoric
Source : Wikipedia
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Rhetoric: (from Latin rhetorica the art of speaking well) is an art or a technique of persuasion, generally via the language Rhetoric principles are set up around 5 questions:
\ Who?=> body or corporation issuing the message \ Says what?=> message content \ Via which media or support?=> set of techniques used to spread the
information
\ To whom?=> audience receiving the message \ What is the impact?=> how the message can influence the audience
Communication is:
\ the act of communication, creating a relationship with others,
transmitting something to someone
\ the whole means and techniques that allow the transmission of a message
toward an audience that may be vast and heterogeneous
Issuer of the message : Corporation that offer of securities to the public (equity or debt) Main audiences targeted :
\ securities buyers:
individual shareholders, institutional investors financial analysts, journalists
Expected impact : to provide Investors with every element that can minimise the asymmetry of information
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Corporate bonds and equities issuance on regulated markets, are subject to the European regulatory framework of Public offering Public entities may issue bonds reversed to accredited investors, with a specific regulatory framework:
\ Local authorities (Regions, Cities) \ Public authorities (Social Security Agency) \ National States
Public Offering regulation framework is not relevant for financing provided by business angels, private equity, banks Those counterparts nevertheless require specific financial communication
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Institutional Investors
Individual shareholders
Employees & Management Employee-shareholders Unions & Works councils NGOs & lobbies
Issuer
Internal communication Corporate Communication Public Affairs & Lobbying Investor Relations
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Which goals?
\ seek financing for future developments \ preserve independence \ renew shareholding structure
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Higher valuation of the share price, Attract new shareholders, Shareholding stickiness, Ease access to financing means and reduce the cost of debt, Improve the group brand image
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Information asymmetry
information asymmetry occurs when, in a transaction, one party has more or better information than the other:
\ the vendor knows better the quality of the good he/she sells \ the worker knows better his/her own value than the company that wants to hire him/her
\ moral hazard: a person signs a contract with an insurance company, in order to prevent a
specific risk; the insurance company will price the coverage based upon an probability analysis ; once he/she knows he/she is covered by the insurance, the person may change their behaviour and be less careful ; risk probability increases as well as costs for the insurance company.
The effects of Information asymmetry in financial markets have been widely studied
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Financial disclosures
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widely objected to by every category of users (corporations, analysts, investors) convergence IFRS/ US GAAP
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Financial calendar
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Disclosure Q4 & Annual sales Annual results Q1 sales Annual shareholders meeting Q2 & interim sales Interim results Q3 & 9-month sales
Deadline February 15th April 30th May 15th June 30th August 15th August 3&st October 15th
Form Press release Conference call Press release Information meetings Press release Conference call Public meeting Press release Conference call Press release Information meetings Press release Conference call
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Accounting teams in each subsidiary prepare the financial package in line with the accounting principles approved by the Board Consolidation teams ensure global coherence, make adjustments and produce consolidated accounts CFO and IRO analyse the results and produce the official information, message Production
Full, timely & reliable
External auditors control and certify accounting results and every information provided to the market The Supervisory board approves financial statements and draft communication tools, backed by the Audit Committee CEO, CFO and IRO will then disclose the information
Control
Fair, Accurate & comparable
Structure
Understandable & compliant
Disclosure
Equal & Simultaneous
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\ and IFRStandards
Reporting deadlines are increasingly short, while reported information tends to become more complex and detailed Local accounting teams deal with auditors correspondents
High-expertise in IFRS is required As well as the capacity to discuss and negotiate with external auditors And a good understanding of market reactions to accounting decisions and disclosures
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Internal audit
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Internal audit teams assess that information is consistent and that operational teams are compliant with procedures
\ Accounting methods for sales, inventories... \ Cash payment, provisioning methods for customers & inventories \ Security of assets of the company \ repartition and delegation of responsibility
Companies are required to report on the quality of their internal control procedures
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External audit
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Auditors certify that financial statements are true and fair, based on:
\ Random controls of the different accounting processes for the company and its subsidiaries \ Meetings with the accounting teams and company management, on any technical or
strategical aspect
Supervisory Board
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The Board is responsible for supervising, monitoring and evaluating the management of the Corporation in the best interest of the shareholders The Board is to approve financial statements before disclosure
\ Members of the Board hold civil an
criminal liability toward shareholders members changes the process, as they need time to achieve their task order to achieve specific controls on financial statements: the audit committee
The Board is also responsible for overseeing the execution and fulfilment of strategy and fundamental goals
\ strategic plan and options \ approval of the budgets \ Merger & acquisitions \ Executive compensation program,
including the variable portion based on earnings targets and individual performance
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Audit committee
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\ The Audit Committee can use any means to understand accounting options,
and evaluate if risks are correctly anticipated and addressed
The Board bears the ultimate responsibility for approving financial statements
\ It is the legal institution liable toward shareholders
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\ Experience of listed companies and financial communication requirements is a highly-sought \ More and more listed companies tend to recruit a person responsible for and dedicated to
financial communication: the IR Officer, attached to the CFO
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No operational power but a strong influence No specific profile but a financial background is required
\ financial analysts \ controller
Always involved in major decisions Need to have a strong knowledge of every aspect of company life Brings market perception and expectations back to the top management
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\ Risk to loose the control of the company (public offer) \ Risk to face tension inside (staff) or outside (business partners) the company
\ Risk to be dismissed if shareholders consider the company to be under valued \ Risk for their personal wealth
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Business case
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Reporting : market evolution, analysts feed-backs Annual report Shareholder analysis Individuals shareholders Financial web site SRI
1 Assistant
2/6 persons
2/4 persons
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Who does IR ?
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Main tasks
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Financial Communication
\ Designing and editing financial documents : press release, annual report, financial web site \ Managing the dissemination of the financial communication
Investor Relations
\ Main contact for Investors and analysts \ Organisation and attendance to analysts meeting, road-show, conference \ Individuals shareholders : letters, meetings, club \ Organisation of the AGM
Others
\ Preparation of Board Meeting \ Communication on Sustainable Investment issues \ ...
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KEEP INFORM the financial market on a regular basis on financial accounts, outlooks and strategic issues ADAPT the communication to the different stakeholders needs while still delivering the same message and information ANTICIPATE and manage the expectations and the fears of the financial market IMPROVE the company brand image without overselling the stock
BUILD a professional relationship based on confidence and credibility with the stakeholders A good UNDERSTANDING of the competitive environment On going MANAGEMENT of the consensus
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HAVE ACCESS to the information in-house that could have an impact on the share price CO-ORDINATE the corporate communication with the other departments of the company REPORT to the Top Management on market, sector and company perception from analysts and investors = advisory role
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Main principles
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Integrity
\ Honest and ethical conduct, including
the ethical handling of actual or apparent conflicts of interest between personal and professional relationships; Understandable Disclosures released information
Equality
\ Equal access to information for all
categories of audience
Responsibility
\ Compliance with Laws and Regulations \ Accurate risk management and
procedures of control
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Code of ethics
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ITW (electronic components) http://investor.itw.com/phoenix.zhtml?c=71064&p=irol-govconduct AT&T (telecoms) http://www.att.com/gen/investor-relations?pid=5595 CBS (media) http://investors.cbscorporation.com/phoenix.zhtml?c=99462&p=irolgovConduct CLIFF (French Investor Relations Association) http://www.cliff.asso.fr/Code%20de%20deontologie.asp
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Main issues
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Conflict of interest Insider information Fair disclosure / spread of false or misleading information Price manipulation
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