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Version [1.0] [approved or draft] Prepared by [author name(s)] CenturyTel [authors title] [date]
Table of Contents
Version [1.0] [approved or draft]..................................................................................i Prepared by [author name(s)]........................................................................................i CenturyTel [authors title]..........................................................................................i [date]..............................................................................................................................i 1. Business Requirements....................................................................................................3 1.1. Executive Summary - Background, Business Opportunity, and Customer Needs. 3 1.2. Business Objectives and Success Criteria..............................................................4 1.3. Business Risks .......................................................................................................4 2. Solution Description........................................................................................................5 2.1. Scope: Major Features............................................................................................5 2.2. Assumptions and Dependencies ............................................................................6 3. Limitations and Exclusions..............................................................................................6 3.1. Limitations..............................................................................................................6 3.2. Exclusions (Out of Scope)......................................................................................7 4. Business Context.............................................................................................................8 4.1. Stakeholder Profiles ...............................................................................................8 4.2. Project Priorities ....................................................................................................9 4.3. Vision and Scope Approvals:...............................................................................10 Appendix I. Glossary of Terms.......................................................................................11 Appendix II. Business Rules............................................................................................11
Revision History
Date Reason For Changes Version Name
References
Bibliography of references Document file name author date Document file name author date Document file name author date Document file name author date
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1. Business Requirements
1.1. Executive Summary - Background, Business Opportunity, and Customer Needs
[BACKGROUND: This section should reflect the rationale and context for the new product/system/service. This section should include a general description of the history or situation that led to the decision to create this request.] [BUSINESS OPPORTUNITY and CUSTOMER NEEDS: This section should cover as many of the following as are relevant to clearly describe the need for this project: the market opportunity that exists, the environment in which the product will be competing, the problem being solved, the process being changed, the environment in which the system will be operating, a comparative evaluation to existing products, explain what problems cannot be resolved without this product, describe benefits and advantages of this product, show relevance to market trends/ technology/ corporate strategy] EXAMPLE: CenturyTel recently partnered with the city of Vail, Colorado to install a wireless mesh network and web portal using Wi-Fi technology. The physical network portion of the technology allows anyone with a Wi-Fi enabled device such as a PC, cell phone, or PDA to connect when in proximity of a mesh access point. The web portal portion of the installation allows connected users to subscribe (via credit card) to wireless access plans, view local content, and log into the portal for internet access and navigation. The portal features shared site branding between CenturyTel and the city of Vail, and includes additional sub-branding with select hotels and businesses within the community. The premier installation was highly successful, driving plans for roll-outs of similar technology into numerous additional markets, both in and out of territory. While initial roll-out plans are simplistic, rich content management and high-end services will soon follow. WiFi offers a unique opportunity for CenturyTel to provide quality, value added services to existing customers and at the same time engage the increasingly mobile marketplace in new, non-traditional ways. The ever increasing availability of Wi-Fi access into both business and home spaces will quickly open doors for numerous expanded capabilities, such as security system monitoring, internet TV, satellite radio, and tele-medicine just to name a few.
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Risk
RI-1
Risk Description Note that this table is a sub-set of the information in the Risk Matrix document. The full document will be passed to the PM after SRS approval. The PM will ensure that mitigation/contingency plans are in place.
1 (low) to 10 (high)
10%
0.4
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2. Solution Description
2.1. Scope: Major Features
GUIDELINES FOR WRITING FEATURES (Business Specific) 1. Define the business features to be used in the Vision and Scope, SRS and Change Management deliverables a. When describing the feature it does not need to be detailed. Provide a few sentences that give a general explanation of the feature. This should be understandable by both the Business area requesting the functionality and the Development team. Please see the example below. b. Use the acronym CRUD to help in the wording of the feature. CRUD refers to all major functionality within the SDLC and helps to simplify the description of this functionality through accepted action words. CRUD = Create, Review, Update and Delete. Other examples would be view, display, modify, edit, remove, hide or show. http://en.wikipedia.org/wiki/Create,_read,_update_and_delete 2. Enter the features into the appropriate document as part of the associated lifecycle phase. (Vision and Scope during the Feasibility and Planning phases, SRS during the Analysis phase and Change Control during the Design, Construction, Testing, Implementation and Post-Implementation phases) a. All features should be numbered based on the agreed upon standard (FE-1, FE-2, etc). b. A description should accompany each feature and follow the rules outlined in the first guideline listed above c. All features should list the owner of the feature. This person is the Business/IT person requesting this feature d. When a project is spanning multiple releases, please list the release number the feature is to be delivered in. e. The features are initially entered into the Vision and Scope document. Once the Vision and Scope is approved these Features will be moved over to the SRS document. Within the SRS document, the features are elaborated on in the form of Functional Requirements and Use Cases. The Feature information is also entered into the Traceability Matrix during Change Control and paired up with the information from the SRS.
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EXAMPLES: The example below uses the CRUD rules in the wording of the Features. For Feature 2 (FE-2) the business wants a way to manage meal service subscriptions. In this example, by using the CRUD rule the feature is written as follows Create, view, modify and delete meal service subscriptions.
Feature Number FE-1 Feature Description Order meals from local restaurants to be delivered Feature Owner Rodney Barton Jake Ford Cam Nolan Mark Wallace Marlene Williams Keith Parker Stephen Heyward Rodney Barton Release
FE-2
FE-3
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4. Business Context
4.1. Stakeholder Profiles
Business Partner Participant Name Stake
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By signing this document, we agree it represents our best understanding of the scope for this project. We understand this document is not the final detailed requirements specification and that detailed requirements gathering may identify additional needs or issues. We agree to make any further changes to this baseline through the projects defined change process. We realize further changes must be approved, and might require a renegotiation of cost, resource, and scheduling commitments.
Date
Date
VP - Engineering
Date
VP - Marketing
Date
VP Customer Service
Date
VP Information Systems
Date
VP Regions
Date
VP - Operations
Date
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