Vinayak Nandagopal

VINAYAK NANDAGOPAL

vinayaknandagopal@yahoo.com +91 9632766410 Education

Bangalore, India

Bachelor of Science(Chemistry) 1994-1997- St. Josephs College of Arts and Science, Bangalore , India Master of Business Administration(Systems Management), Loyola Institute of Business Administration 1998-2000,Chennai,India CORE COMPETENCIES Technical Oracle ERP (11i and R12) 8i, 9i and 10G System Administration Patching Cloning Performance Tuning Upgrade BPEL J2EE RAC UNIX Operations Management Lean Metrics Root Cause Analysis SLA Management Single Point of Contact Run Book & Play Book Management General Management Resource Management Client Management Vendor Management Tools BMC Remedy EXPERIENCE SUMMARY

11 +years of experience in the IT industry as Oracle and Oracle Applications DBA Installation of Oracle database and Applications R11i and R12 Patch application in various instances on various versions of Oracle Applications. Using various AD utilities to maintain Oracle applications Cloning of dev and test instances from Production based on user requirements. System administrator activities on Oracle Apps

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Backup and Recovery of database Database Performance tuning and troubleshooting . Worked extensively on BPEL and J2EE setups as part of Oracle 10gAS ..right from POC stage to production implementation at Cisco Worked extensively on RAC databases and involved in RAC specific issues on complex and large DBs (EBS and non EBS) Database upgrades from 8i to 9i and 10g Working as Primary DBA for various databases at Cisco. Operational level DBAs would work under you and reach out to primary DBA for guidance. Performing hands on production support activities for over 400 production databases at Cisco as a DBA project lead and also mentoring 8 junior DBAs in the team as part of a AMS operations at Cisco. Apart from hands on Apps DBA activities also involved in process oriented and process improvement activities which are critical to any managed services engagement Involved in team size enhancement as part of setting up a ERP division with my present employer

EMPLOYER DETAILS Etisalat Software Solutions (Jul 2010 till Date) Wipro Technologies (June 2003 Jul 2010) Mascot Systems Ltd (Jun 2002 Jun 2003) Ritechoice Technologies (May 2000-Jun2002) PROJECT DETAILS

1. ERP division setup for Etisalat-Emirates Telecommunication

corporation Description Employer Name Role Operating System(s) Skills Environment Contribution Setting up and full fledged ERP division at Etisalat Technologia-Etisalat Software Solutions pvt Limited Manager - DBA services and Architect Solaris,Linux Oracle APPS DBA and Oracle APPS systems Administrator Oracle APPS 11.5.10,R12 Primary Role is being actively involved in setting up an ERP division for the parent company. Activities include estimating and procuring hardware in sync with the current setup at

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parent company. Configuring and installing Oracle Apps 11.5.10.2 and R12 as per requirement Performing all routine Apps DBA activities Involved in expanding the DBA team to cater to the project requirements Also supported non ERP Oracle databases that are being used for other activities within the company Coordinated DBA activities for successful implementation of Oracle Warehouse Management (WMS) in the existing 11i ERP instance.

Start Date End Date Period Team Size

Jul 2010 Till Date 6 5

2. Cisco project and production support

Description Role Operating System(s) Skills Environment Contribution Cisco Systems Inc. Oracle and Oracle Applications DBA Support Oracle Apps DBA and Oracle DBA technical Lead Unix Oracle APPS DBA and Oracle APPS systems Administrator Oracle APPS 11.5.10,R12 Oracle and Oracle Apps DBA for Ciscos ICW R12 implementation. Performed regular R12 Apps DBA activities like patching, cloning and regular maintenance activities as per requirements and Cisco standards. Performed database activities like applying RDBMS patching on the 10G RAC databases and day to day housekeeping activities on the databases. Cloning of 10g code tree from one node to another and also handled database moves and conversion of databases from RAC to non

Employer Name Wipro Technologies Limited

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RAC and vice versa Performed installation and provided support for R3 component (BPEL and j2EE OC4J) as part of the ICW implementation. Also part of the P1/P2 on call support team for Cisco which covers almost 1200 Databases, of which around 400 are Production databases. Also performed CRS related activities like patching and cloning the CRS home and handling CRS install during of re-iping the servers. Performed R12 refreshes/clones from production to stage and other dev instances. Performed OID/SSO/LDAP registration as part of the refresh procedures. Was also involved in tasks like Externalization of R12 instance. Also performed activities like DST patching, applying patches like RUP4, Quarterly CPU patches released by Oracle. Working on POC for cloning J2ee and BPEL engine as part of the 10gAs component. Contributions include also working as Production support primary DBA for various production databases at Cisco. Presently working as a DBA managed services Production support Project lead with 8 DBA reportees under me. Performing hands on production support activities for over 400 production databases at Cisco as a lead and also mentoring 8 junior DBAs in the team as part of a AMS operations at Cisco.

Start Date End Date Period Team Size

Oct 2007 Jul 2010 32 27

2.

Sony: ADAM Conversion The project dealt with Implementation of all financial modules for 3 Mexican sites so as to eliminate the use of the older ADAM mainframe

Description

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system Employer Name Wipro Technologies Limited Role Operating System(s) Skills Environment Contribution Apps DBA HP UX 11.11 Oracle APPS DBA and Oracle APPS systems Administrator Oracle APPS 11.5.10 Performed the role of APPS DBA/system Administrator for the ADAM Conversion project -Performed MLS conversion ( Implementing Latin American Spanish language ) -Performed character set conversion from US7ASCII to UTF8 for the 700 GB production database using a method with approval from Oracle. -As part of the above character set conversion the following tasks were performed Analyzed the different options for converting the character set using Database upgrade, inline conversion tool(Proprietory Oracle tool) and command line character set conversion Estimation of effort and time needed for each option Execution of CSSCAN tool for Character set conversion from US7ASCII to UTF8, US7ASCII to WE8MSWIN1252 and other options Analyzing the impact to the system for conversion from US7ASCII -> WE8MSWIN1252 - > UTF8 Identifying the tables impacted by the lossy conversion from US7ASCII -> WE8MSWIN1252 - > UTF8 Proposing to the application team the various methods of fixing lossy data as part of the character set con version -Performed regular Apps DBA activities including cloning instance as per user requirements, applying patches and troubleshooting Oracle APPS issues -Performed migration activities (migration of AOLS and backend code to Production following Sonys migration cycle) using Sonys custom migration tool.

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-Created custom printer drivers using Epson escape codes and escape sequences for various preprinted documents that were printed using dotmatrix printers from Oracle Applications. Start Date End Date Period Team Size Dec 2006 Oct 2007 9 2

3.

Financials 11.0.3 to 11i Migration Apps DBA /sysadmin for 11.0.3 to 11i Finance migration Apps DBA HP UX 11.11 Oracle APPS DBA and Oracle APPS systems Administrator Performed the role of a Apps DBA and systems administrator for the 11.0.3 to 11i migration The tasks performed included -routine Apps DBA tasks like patching, cloning and troubleshooting Oracle Apps issues -Performing migration activities using Sonys inhouse migration script and migration tools -Planning and migration of all code and AOLs to Production through following migration path. -Actively involved in monitoring database behavior and growth and take steps to plan for additional resource from a maintenance point of view. Jan 2006 Dec 2006 12 20

Description Role Operating System(s) Skills Environment

Employer Name Wipro Technologies Limited

Contribution

Start Date End Date Period Team Size

4. Esolutions and Sony Nextgen

Description Support DBA for Esolutions project which manages www.sonystyle.com as well as support DBA for Sony's new B2C website application NEXTGEN

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Employer Name Wipro Technologies Limited Role Operating System(s) Skills Environment DBA Sun Solaris Oracle 8i,Oracle 9i Technologies used included -Oracle 8.1.7.4 in sonystyle.com -Oracle 9i( with RAC) in Nextgen -Sole Sony DBA as support for existing sonystyle.com site and for NEXTGEN databases -Was responsible for routine DBA tasks like cloning, patching on existing systems. -Was also involved in performance tuning as part of NEXTGEN -Coordinated with other DBAs( from vendors like Totality Inc. and Sapient technologies) as part of support 16/12/2004 20/12/2005 7 1

Contribution

Start Date End Date Period Team Size

5.

Sony Seven SONY SEVEN -(Sony EMCS VAIO Enterprise Network) is an Oracle Applications 11i implementation project for Sony Electronics Division DBA Sun Solaris Oracle apps DBA Oracle Apps 11.5.9 -Performed various Apps DBA tasks as part of supporting production and other instances for Sony Seven -Applying both Application and RDBMS patches including patch analysis. -Cloning of instances using adconfig clone method. -Performance monitoring on instances -Tablespace monitoring in instances. -Monitoring Concurrent Managers and troubleshooting -Troubleshooting Conc. Program errors and fixing them.

Description

Employer Name Wipro Technologies Limited Role Operating System(s) Skills Environment Contribution

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-Performing migrations and other user requests. -Gave knowledge transfer and induction to new entrants into the project Start Date End Date Period Team Size 01/07/2004 30/11/2004 6 7

6. Marsh MMC: Oracle Apps Description Apps DBA for Oracle Apps instances at Marsh Inc Employer Name Wipro Technologies Limited Role Operating System(s) Skills Environment DBA Sun Solaris Oracle 8i,Oracle 9i,Financial Consultancy Oracle Apps 11.5.5 and 11.5.9 Performed various Oracle Apps DBA tasks as part of supporting production and other instances for Marsh Inc. The tasks included regular migrations, Applying patches and troubleshooting Oracle Apps issues. 08/02/2004 09/04/2004 4 8

Contribution

Start Date End Date Period Team Size 7. Sony Isemicon Description Role Operating System(s) Skills Environment Contribution

Production support of Oracle Apps instances for Sony's semiconductor division DBA HP-UX Oracle 8i,Oracle Financials, Oracle Human Resources, Oracle Manufacturing Oracle Apps 11.5.7 -Performed various Apps DBA tasks as part of supporting production and other instances for Sony iSemicon -Applying both Application and RDBMS patches including patch analysis. -Performance monitoring on instances

Employer Name Wipro Technologies Limited

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-Tablespace monitoring in instances. -Monitoring Concurrent Managers and troubleshooting -Troubleshooting Conc. Program errors and fixing them. -Performing migrations and other user requests. -Gave knowledge transfer and induction to new entrants into the project Start Date End Date Period Team Size 30/09/2003 31/01/2004 1 12

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8. Performance Tuning The exercise was a performance tuning plan for Description particular reports Employer Name Wipro Technologies Limited Role Operating System(s) Skills Environment Contribution Start Date End Date Period Team Size 9. COIN$ The project COINS deals with the implementation of Oracle Incentive Compensation - A Sales Module of Oracle CRM. The entire project boasts of a first time scenario where in the product is expected to handle ~1.5 million transactions per day and is to be scaled up to 8 million transactions/ day by the year 2005. This magnitude of transaction is being tested upon Oracle CRM product for the first time and hence Oracle Corp is watching the entire implementation very closely. DBA Linux Oracle 9i,CRM-ORACLE ,Customer Relationship Management Oracle Sales Compensation Application Maintaining and tuning multiple database and file systems Upgrade Oracle Database from 8.1.7.4 to 9.2.0.2 using patchset upgrade method. Troubleshooting of all oracle application problems. Setup Web Servers, Form Servers, Database and Listeners. Cloning of oracle applications environment using rapidclone environment. DBA Unix Oracle Oracle Apps 11.5.5 -Prepared approach document for the exercise - Recommended usage of various performance tuning approaches for the exercise 28/07/2003 31/08/2003 1 5

Description

Employer Name Mascot systems Lts(Now Igate Global solutions ltd) Role Operating System(s) Skills Environment Contribution

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Used Oracle Application tools for maintaining database and application like adpatch, adadmin, adctrl, adaimgr, adrelink, adsplice etc. Start Date End Date Period Team Size 25/01/2003 31/05/2003 5 12

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10 . Oracle E-Studio Oracle E-Business Studio is a complete applications maintenance, management and upgrade service for Oracle E-Business Suite. In our site we remotely manage 77 instances Of Fortune 500 clients DBA HP-UX,IBM-AIX, Linux Sun Solaris Oracle 8i,Oracle 9i Support for multiple instances for Oracle Corporation Installing/Configuring oracle application on various platforms. Maintaining and tuning multiple database and file system of Oracle application hosted by Oracle Corporation, USA. Upgrade Oracle Application to current releases and current product-level with applying maintenance packs and Minipacks. Troubleshooting of all oracle application problems. Setup Web Servers, Form Servers, Database and Listeners. Cloning of oracle applications environment. Used Oracle Application tools for maintaining database and application like adpatch, adadmin, adctrl, adaimgr, adrelink, adsplice etc. Upgrade oracle application from 10.7 to 11.5.7 releases. 10/06/2002 25/01/2003 8 11

Description

Employer Name Mascot systems Lts(Now Igate Global solutions ltd) Role Operating System(s) Skills Environment

Contribution

Start Date End Date Period Team Size

11. Database Sizing Exercise The assignment dealt with capacity planning of Description the application Employer Name Ritechoice technologies ltd Role Operating System(s) DBA Windows 2000

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Skills Environment Oracle 8i Database sizing exercise Setting a framework from the sizing point of view Implementing Space Management techniques to size various database objects for optimal space utilization. Sizing various tables individually so as to allocate space optimally. Setting storage parameters depending on the various DML operations that would affect the table. This is primarily done to avoid unused blocks in the database and to avoid reorganization that would need to be done at a later stage 20/01/2002 18/05/2002 4 2

Contribution

Start Date End Date Period Team Size

12. Logical Partitioning Implementing logical partitioning of the Oracle Description database. Employer Name Ritechoice technologies ltd Role Operating System(s) Skills Environment DBA Sun Solaris Oracle 8.x Improvement of Performance using Logical Partitioning. Performing table level range partitioning such that the table data would be striped across disks. Exercise was performed so as to improve performance of the database and also to counter the ever-increasing volume of data. Improvement of performance of various queries after implementation of logical partitioning keeping in mind the various changes in the database. The Optimizer more was correspondingly changed to COST as LP is supported only in CBO mode. Thus maintaining the performance of the application as a whole was an additional task after implementing LP. 15/07/2001

Contribution

Start Date

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End Date Period Team Size 13/01/2003 4 2

13. Oracle Parallel Server Description Implementing Oracle parallel server Employer Name Ritechoice technologies ltd Role Operating System(s) Skills Environment DBA Windows NT Oracle 8i Installation of Oracle Parallel Server in a test environment Coordinating with hardware support staff that provided technical support for IBM hardware. Coordinating with hardware vendors for implementation issues Installing Oracle Parallel server and testing for proper installation of Oracle parallel server as suggested by Oracle and IBM 12/01/2001 04/04/2001 3 2

Contribution

Start Date End Date Period Team Size

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