UPS. Your Link to the World.

Canada is the U.S.s largest trading partner. GDP is estimated at $1.047 trillion with a 2.8% growth rate. UPS is the only company to offer guaranteed delivery by 8:30 a.m. the next business day to major cities in Canada. Every address in Canada served I Over 8,000 employees in Canada I Six international airports served: Calgary, Hamilton, Mirabel, Toronto, Vancouver, Winnipeg I Daily flight segments: 73 Intra-Canada, 12 International I 1,959 delivery vehicles including package cars, tractors, vans and trailers I 49 UPS operating facilities I 83 UPS Supply Chain SolutionsSM facilities I One brokerage facility (Fredericton)
UNITED STATES OF AMERICA MEXICO CANADA Rockford, IL Hamilton, ON.
NICARAGUA PANAMA

UPS. Your Link to Canada.

Operational Profile:
I

Mexico has a strategic location and is a member of the Central American Corridor a network to facilitate ground transportation between Mexico, Costa Rica, Guatemala, Nicaragua, El Salvador, Honduras and Panama. Nationwide delivery coverage I Four airports served: Chihuahua, Guadalajara, Mexico City, Monterrey I 33 UPS operating facilities, including customer counters I Nine UPS Supply Chain SolutionsSM facilities I Six brokerage facilities

Mexico is the U.S.s third-largest trading partner in the world. GDP is estimated at $727 billion with a 3.5% growth rate.

Ontario, CA

UPS. Your Link to Mexico.

Operational Profile:
I

UPSs coverage and range of services is unique in the market, including international and domestic delivery, supply chain management, service parts logistics, freight and brokerage.

UPS Trade Direct Ocean A door-to-door or port-to-door consolidated ocean freight and package delivery solution from ports in the U.S., Asia, Europe and the Americas to multiple addresses in the destination country UPS Exchange CollectSM Secure payment alternative for U.S. exports UPS World EaseSM Consolidated customs clearance for packages to multiple recipients within a country or the European Union (EU)

UPS SonicAir From the U.S. to more than 180 countries and territories; typically completed within 24 hours UPS Worldwide Express PlusSM Day-definite by 8:00 a.m. for import, 8:30 a.m. or 9:00 a.m. for export UPS Worldwide ExpressSM Day-definite; overnight to/from Canada; two days to/from Europe UPS Worldwide ExpeditedSM Day-definite service to 61 countries throughout Europe, Asia and Latin America UPS Standard To/From Canada Guaranteed day-definite, ground delivery UPS Worldwide Express NA1SM Overnight from Europe UPS 3 Day SelectSM By the end of the third business day to/from Canada to the 48 contiguous states

Principal UPS Facilities

Air Hubs Major Airports

UPS Trade DirectSM Cross Border An end-to-end consolidated ground freight and package transportation solution across the Mexico/U.S. and Canada/U.S. borders UPS Trade DirectSM Air A door-to-door or airport-to-door consolidated international air freight and package solution from select airports in the U.S., Asia, Europe and the Americas to multiple addresses in the destination country

UPS Network Facilities

UPS Supply Chain SolutionsSM Facilities

Regional headquarters: Miami, FL, U.S. I 85 international airports served: 67 Intra-Americas 18 International International air hubs: Calgary, AB; Hamilton, ON; Miami, FL; Mirabel, QC; Toronto, ON; Vancouver, BC; Winnipeg, MB I Daily flight segments: 141 Intra-Americas 46 International I Brokerage operations: Latin America: Six (Buenos Aires (Argentina), So Paulo (Brazil), Santiago de los Caballeros (Dom. Republic), Santo Domingo (Dom. Republic), Guatemala City (Guatemala) and Caracas (Venezuela)) Canada: One (Fredericton, NB)

UPS. Your Link to the Americas.

UPS is the largest air cargo and express company in the Americas with service to all countries in Latin and South America.

GUATEMALA

EL SALVADOR

Dallas, TX

COSTA RICA

BELIZE HONDURAS ECUADOR

Louisville, KY

Columbia, SC Miami, FL
CUBA JAMAICA

THE BAHAMAS

PERU

COLOMBIA

HAITI

Philadelphia, PA
DOMINICAN REPUBLIC

Hartford, CT
VENEZUELA BOLIVIA
PUERTO RICO

The European Union is currently the single-largest market in the the world 450 million consumers.

UPSs coverage and range of services is unmatched in Europe, including international and domestic delivery, supply chain management, service parts logistics, freight and customs brokerage. UPSs Cologne, Germany, air hub is the companys largest operation outside the U.S.

GREENLAND

U.S.V.I.

TRINIDAD & TOBAGO

Operational Profile:

UPS International Import/Export Services

UPS TradeAbilityTM Online suite of information-based services to help customers effectively manage the movement of international goods in a compliant, timely and efficient manner Global Advisor Web-based portal for international trade information and resources

CHILE

SM

UPS TradeSense A portfolio of software that manages global trade data and requirements, minimizing exposure to penalties resulting from documentation errors or compliance issues

Quantum ViewSM Provides customers with a complete perspective on shipping activity by putting up-to-date information about the packages they are sending and receiving at their fingertips UPS Billing Data Provides UPS billing information in a raw-data format that can be integrated into customer systems UPS Internet Shipping Designed to meet customer shipping needs from the desktop, with an Internet connection
ANTARCTICA UPS CampusShipTM Allows customers to maintain overall control of shipping activities from a centralized location
FALKLAND/ MALVINAS ISLANDS

ARGENTINA

PARAGUAY

GUYANA SURINAME

BRAZIL

FRENCH GUIANA

Regional headquarters: Brussels, Belgium PORTUGAL I 57 countries and territories served I 32,000 employees in the region I More than 1,250 access points, including UPS Centers, express centers and Authorized Shipping OutletsSM I 7,000 delivery vehicles, including vans, trucks and motorcycles I 10 intercontinental airports served: Paris Charles de Gaulle (France), Cologne (Germany), Frankfurt (Germany), Rome (Italy), WESTERN SAHARA Amsterdam (The Netherlands), Madrid (Spain), Dubai (United Arab Emirates), East Midlands (United Kingdom), London Heathrow (United Kingdom) and Stansted (United Kingdom) I Daily flight segments: 150 Intra-Europe, MAURITANIA 133 International I 140 flights per week from Cologne I 37 flights per week between Europe and the U.S. SENEGAL GAMBIA I Second-day delivery to major business centers throughout Europe GUINEA GUINEABISSAU I Moves goods 24 hours a day, 7 days a week

ICELAND

UPS. Your Link to Europe.

IRELAND

Operational Profile:

URUGUAY

UPS WorldShip High-volume shipping system that streamlines export shipment processing by creating and electronically transmitting critical export documents

Africa 50 countries served 52 intercontinental airports served: Daily flight segments: 30 Intracontinental 56 Intercontinental I Middle East 14 countries served 12 intraregional airports served Brazil is the 15th largest exporting partner and two intercontinental airports to the U.S. in the world. GDP is estimated served (Bahrain and Dubai) at $876.3 billion with a 3.5% growth rate. Daily flight segments: 55 Intraregional Operational Profile: 35 Intercontinental I Nationwide delivery coverage I 14 airports served: Belem, Belo Horizonte, Curitiba, Florianopolis, Fortaleza, Guarulhos, Joinville, Manaus, Navegantes, Porto Alegre, Rio de Janeiro, Salvador, Viracopos, Vitoria I 32 UPS operating facilities, including customer counters I 18 UPS Supply Chain SolutionsSM facilities I Over 20 brokerage facilities

UPS facilitates trade in this dynamic region of the world, with operations throughout the Middle East, and serving business centers in Africa. UPS's air hub in Dubai, United Arab Emirates, helps the company serve the growing trade route between Europe, Asia and the rest of the world.
SIERRA LEONE LIBERIA CTE DIVOIRE BURKINA FASO

MOROCCO

SPAIN

UNITED KINGDOM

GHANA

MALI

FRANCE

ALGERIA TOGO
BENIN

Cologne/Bonn
BELGIUM

NETHERLANDS
ANDORRA

DENMARK

LUXEMBOURG

SWITZERLAND NIGER

NORWAY

GERMANY

NIGERIA

MOLDOVA ENIA HUNGARY SLOV ROMANIA CROATIA BOS. & HERZ. YUGOSLAVIA ITALY BULGARIA ALBANIA MACEDONIA

UPS. Your Link to the Middle East and Africa.

EQUATORIAL GUINEA

CAMEROON GABON

TUNISIA

CZECH REP. AUSTRIA

SWEDEN

CONGO

LIBYA

POLAND

SLOVAKIA

RUSSIA

LITHUANIA

Operational Profile:
I

NAMIBIA

ANGOLA

CHAD

CENTRAL AFRICAN REPUBLIC SOUTH AFRICA

GREECE

ESTONIA LATVIA

FINLAND
BELARUS

DEM. REP. OF THE CONGO

BOTSWANA

RWANDA BURUNDI ZAMBIA

EGYPT

UKRAINE
CYPRUS

SUDAN

LEBANON ISRAEL

TURKEY
UGANDA

JORDAN

UPS. Your Link to Brazil.

LESOTHO

ZIMBABWE

TANZANIA

SWAZILAND

MOZAMBIQUE
MALAWI

KENYA

ETHIOPIA
ERITREA

SYRIA

SAUDI ARABIA

GEORGIA

IRAQ

ARMENIA

MADAGASCAR

SOMALIA

BAHRAIN

AZERBAIJAN

QATAR

YEMEN

KUWAIT

UNITED ARAB EMIRATES

Dubai

IRAN

OMAN

UZBEKISTAN TURKMENISTAN TAJIKISTAN AFGHANISTAN

KAZAKHSTAN PAKISTAN

UPS Suite of Information and Shipping Solutions

International Trade Management Offers global trade management services through a 70-year history in customs brokerage and consulting services to address complex compliance issues facing companies worldwide Worldwide Transportation and Freight Services Provides a full portfolio of transportation and freight services to best fit customer needs, leveraging a vast network of multiple modes Air Freight Gold Priority GXF Express Preferred Standard

Customs Brokerage Expedites international shipments worldwide through advanced technology; one of the largest customs brokerage firms in the world with 80 years of brokerage service experience

Logistics and Distribution Provides complete supply-chain-design planning services to help ensure the most efficient methods for sourcing, manufacturing, transportation and order fulfillment requirements

RUNION

MAURITIUS

More than one-third of the worlds 6 billion inhabitants live in China or India. Growing consumer power in key Asian markets increases demand for imported goods from the U.S. Free-trade agreements expand U.S. opportunities in Asia in Australia, Singapore, Thailand. UPS is the only U.S.-based company in the industry that provides transportation, information, financial and supply chain solutions to help customers compete and succeed in the global marketplace. Regional headquarters: Singapore I 40 countries and territories served I 4,600 employees in the region I More than 1,900 access points, including UPS Centers, express centers and Authorized Shipping OutletsSM I 20 intercontinental airports served: Sydney (Australia), Beijing (China), Guangzhou (China), Hong Kong (China), Qingdao (China), Shanghai (China), Shenzhen (China), Xiamen (China), Mumbai (India), Narita (Japan), Osaka (Japan), Tokyo (Japan), Kuala Lumpur (Malaysia), Penang (Malaysia), Cebu (Philippines), Clark (Philippines), Singapore, Seoul (South Korea), Taipei (Taiwan), Bangkok (Thailand) I Weekly flight segments: 233 Intra-Asia Pacific, 98 International I 112 flights per week from Clark Air Hub in Pampanga, Philippines I 84 flights per week between Asia and the U.S.

Mumbai

KYRGYZSTAN

Delhi

RUSSIA

INDIA

NEPAL

Chennai SRI LANKA

BANGLADESH

BHUTAN

MYANMAR

CHINA

THAILAND

MONGOLIA
LAOS

CAMBODIA

MALAYSIA

Singapore

Guangzhou

VIETNAM
BRUNEI

Hong Kong

TAIWAN Clark

Shanghai Taipei

INDONESIA
EAST TIMOR

PHILIPPINES

NORTH KOREA

SOUTH KOREA

JAPAN

China has the worlds third-largest GDP at $8.2 trillion behind the U.S. and the European Union. Population is currently 1.3 billion, 20% of worlds population.

China is the U.S.s second most important partner in manufacturing, producing 75% of the worlds toys, 58% of the clothes and 29% of the mobile phones. UPS flies the industrys only non-stop services between the U.S. and Chinas major port cities of Shanghai and Guangzhou.

UPS. Your Link to Asia.

AUSTRALIA

PAPUA NEW GUINEA

UPS flies to more points in China than any other U.S. airline, freight or passenger. UPS has direct control of its China operations in 45 locations that cover more than 330 cities in China, which represents 85% of Chinas international trade. Greater China District Office: Shanghai Supply Chain Solutions Asia Pacific Headquarters: Hong Kong I Nationwide delivery coverage I Six airports served: Dalian, Guangzhou, Qingdao, Shanghai, Shenzhen, Xiamen I 41 weekly intra-China flight segments: One linking Beijing and Shanghai 40 to/from Shanghai, linking Qingdao, Dalian, Xiamen and Shenzhen I Three flights from U.S. into China every business day I 23 UPS operating facilities I 40 UPS Supply Chain SolutionsSM facilities in 9 major provinces I 17 brokerage facilities

UPS. Your Link to China.

SOLOMON ISLANDS

Operational Profile:

Operational Profile:

UPS Supply Chain SolutionsSM

TM

Export Forwarding NVOCC: Full Container Less-than-Container-Load Non-container cargo Sea-Air service

Road Freight Truckload Less-than-Truckload Consolidation International long-haul

UPS ups.com 1-800-PICK-UPS

UPS International Customer Service ups.com 1-800-782-7892

NEW CALEDONIA

VANUATU

UPS Supply Chain Solutions ups-scs.com 1-800-742-5727

NEW ZEALAND

FIJI

Essential Contacts

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