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Xi (Lisa) Chen

#201-1280 Glenshire Dr
Victoria, B.C. V9C 3W7
(250) 216-6857
lisachen@uvic.ca

Education

 Master of Arts in Professional Communication, Specialization in


Intercultural and International Communication 2007 - 2009
Royal Roads University
Victoria, B.C.
.
 Bachelor of Arts, Economics Major 2004 - 2007
University of Victoria
Victoria, B.C.

 Professional Accounting Certificate 2007 – Present


Camosun College
Victoria, B.C.

Awards
 Entrance Scholarship of University of Victoria 2004

Research and Analysis


 Researched journals, books, and websites for various academic courses.
Learned a range of social science research methods, such as qualitative vs.
quantitative approaches, empirical research, deductive and inductive systems,
and hypothesis testing
 Comfortable using search engines, databases, and official publications to gather
information
 Experienced with technical writing. Wrote and edited many 20 pages or 2000-
4000 words papers every term which received good grades
 Capable of drawing on a wide variety of sources and distilling information into
highly focused and analytical reports
Organization
 Managed workload effectively in order to meet various concurrent deadlines
 Developed marketing materials and coordinated advertising, which resulted in
improved sales
 Organized acceptable schedule of project with minimal supervision
 Successfully planned 3 events for Chinese Student Association, which all
received positive feedback

Computer Skills
 Proficient in various computer applications; skilled in Microsoft Word, Excel,
Access, PowerPoint
 Experienced with electronic mail systems and Internet navigation
 Understand basic web design including HTML
 Worked on Simply Accounting software application

Communication & Interpersonal


 Fluent with spoken and written English and Chinese; understand basic Japanese
 Created healthy relationship with client resulting in satisfaction and repeat
business
 Recognized uniqueness of individuals and gave appropriate services
 Professional public manner; comfortable in high stress environment

Work Experience
Executive Assistant December, 2006 - Present
On Point Painting
Victoria, BC
 Responsible for managing budget to support efficient operations
 Made decisions and divided tasks with owner, shared his responsibility in
meeting clients' requirements
 Developed marketing materials and coordinated advertising
 Managed office's data

Translator June, 2007 – September, 2008


Harmony Foundation of Canada
Victoria, BC
 Translated Harmony’s publications, official documents, and conferences’ memo
for its international education partners
 Researched and Produced donors information for director
 Edited update training materials for Harmony’s international education partners
 Accordant with Harmony’s normal operating practices
Clerk October 2005 - August 2006
Rosie’s Cold Beer & Wine
Holiday Inn, Victoria, BC
 Planned and organized events schedules, updating services continually
 Trained in marketing through phone and in person
 Helped customers at front desk

Sales Associate September 2004 - April 2005


Reitmans Fashion Inc.
Canwest Shopping Mall, Victoria, BC
 Served customer enquiries and concerns in a manner ensuring repeat business
 Worked with a changing team of 5−15 staff numbers under min−direct
supervision
 Trained new sale staff

Model September 2002 - June 2006


Trade98 Talent & Model Management
Canada and United States
 Provided information on products to customers
 Demonstrated the ability to work in front of the camera and in group
presentations
 Modeled and promoted company products through fashion photo shoots and
runway shows
 Able to work under extreme pressure

Volunteer Experience
Volunteer October 2002 – June 2003
Capital City Volunteers
Victoria, BC
 Visited disabled senior once per-week, providing companionship
 Participated as hostess at community events

References
Mark Dodd Michael Bloomfield Midori
Owner / Operator Founder and Executive Director Former Co-worker
On Point Painting Harmony Foundation Holiday Inn
Victoria, B.C. Victoria, B.C. Victoria, BC
(250) 744-4927 (250) 380-3001 (250) 858-7182