Catalogue LV COMLV45EN V1.4 (Web) - 16!12!11

Training by Low Voltage Line of Business
Courses catalogue
2012
Revision # 1.4
Training by Low Voltage

team of qualified expert Trainers
One
catalogue
One
Training on Products-Solutions-Business issues
training center
One
Strenghened Skills and Competencies

2
Contents
Low Voltage Line Of Business Our main Customers Training policy Training path In-class Calendar In-class courses Web-class Calendar Web-class sessions Practical information Training request
p. 04 p. 08 p. 13 p. 19 p.33 p. 35 p. 85 p. 86 p. 94 p. 97
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Low Voltage Line Of Business
Low voltage offer in
Power
We deliver smart power efficiency solutions that make our customers lives safe and simple
Low Voltage
Line Of Business Power
We integrate control, protection, measurement and communication everywhere, in a safe and simple way.
Low voltage offer for
Building + Data centers

@ Air Circuit-breakers Masterpact with Micrologic control units @ Moulded Case Circuit-breaker Compact range Fixed and Drawout Main and Secondary switchboards Prisma P
@ Moulded Case Circuit-breakers Compact EasyPact @ Load break switches Interpact @ Fuse switches Fupact @ Earth Leakage Relays Vigirex @ Motor starters TeSys
Secondary switchboards Prisma G
@ Moulded Case Circuit-breakers Compact
Canalis Busways (busbar trunking for distribution)
Low voltage offer for
Industry + Infrastructures
Large sites main switchboards @ Air Circuit-breakers Masterpact with Micrologic control units @ Moulded Case Circuit-breaker Compact range Fixed and Drawout @ IPMCC solution MotorSys @ Motor starters TeSys Blokset
Okken
@ Moulded Case Circuit-breakers Compact EasyPact @ Load break switches Interpact @ Fuse switches Fupact @ Earth Leakage Relays Vigirex Secondary switchboards Prisma G
@ Moulded Case Circuit-breakers Compact
Canalis Busways (busbar trunking for distribution)
Our main
Customers
Electrical & Mechanical
Contractors
Panelbuilders
OEMs
Original Equipment Manufacturers
Our main Customers
Electrical & Mechanical contractors
Core business:
To enter into a contractual commitment with his customer, to define and realise a tailor made "solution".
Main added values:

Engineering, procurement, equipment assembly, software development, system integration, installation, commissioning, maintenance
Fields of expertise:
Electrical distribution, automation, VDI, security, Building management
4 main Contractor customer segments

@ Mega Contractor: able to take big projects. Core business is electricity. multi local with many offices. @ Specialist Contractor: manages business as an expert on few key segments or applications. @ Local Contractor: manages business using local intimacy with his customers in a province or a town. @ Electrician: runs proximity small business. The owner is involved in all facets of the operation and runs the show.
Main Basic needs:

@ Offer catalogue: look for offers easy to choose, quick to install & reliable. @ Business issues support: tools to make quick quotations, make professional technical & commercial offers. @ Training to improve solution optimisation and sales, look for differentiation compared to competitor.
Main drivers:
@ To lower construction risks. @ To master key competencies. @ To secure evolution. @ To develop its added values.
Our main Customers

Panelbuilders
Core business:
"To design, assemble, test and sell MV or LV switchboards". We consider as a panelbuilder a company making more than 50% of its external sales in switchboards .
Panelbuilder segments
@ Cross borders: international players selling more than 30% outside his national market & making 80% of business in large sites. @ National Champions: recognised national players, not manufacturing products _ have high engineering and strong industrial capabilities (own panels) _ have a good knowledge of national actors and access to customers _ make 80% of business in big projects, 80% in its base country. @ Specialists: national or international recognised as experts in their segment _ 80% of business is oriented to segments or specific applications. @ Local: small size companies making various proximity projects. Rarely active in MV.
Main added values:

Quotation, design, procurement, manufacturing, testing (of MV/LV switchboards). Many times, they do also installation on site, commissioning, maintenance.
Electrical distribution, Motor protection & control, sometimes automation.
Engineering capabilities
Specialists
Complex processes
National Champions
Majors Playground
Main Basic needs:

@ Best-in-class product & systems offers: easy to choose, quick to install, reliable. @ Help to improve efficiency and profitability: delivered just in time with proactive information, tools to make quick quotation, design, quality inspection @ After sales support: technical support, expertise. @ Trainings, on new offers, and also on issues they dont always master: improve switchboard optimisation and sales, marketing: look for differentiation compared to their competitors, workshop organization
Local Cross Borders
Basic ED schemes Local
Diffused Playground International Area of influence
Main drivers:
@ Get business in line with their manufacturing capacity (not too much, not too little, as regular as possible along the year).
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Our main Customers
Core business:
To manufacture machines or equipment, which are sold to be part of an industrial or commercial process.
Main added values:

Design, engineering, production (purchase/logistics, build/configure, install, commissioning), operation (operate, maintain).
Automation, Electrical distribution
Type of OEMS
Electrical OEMs
Power centric Backup Power Marine Oil & Gas Wind Power
Automation OEMs
Drives centric Hoisting Lifts & Escalators Conveying HVAC Wood Foresty Pumps & W/Water Textile Motion centric Packaging Material Handling Woodwrking Textile Assembly Web/cut to length PLC centric Packaging Food & Bev. Specialist vehicles Assembly Plastic & Rubber Rail Construction Matl.
Main drivers:
@ Maximise machine continuity of operation. @ Optimize on-site intervention costs. @ Generate profit while keeping end user Customer satisfied. @ Innovation and competitivity right from the start.
Sales Operation & Maintenance Your machine Assembly Conception & Design
@ Speed up "concept to design". @ Optimize machine production, flow and capacity. @ Expand business by addressing new markets. @ Access international markets while minimizing associated risks.
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Low Voltage training policy
12
Training policy
Information
Our Vision
@ Our main purpose is to increase Training impact on daily business. @ By acquiring new technical and sales skills, successful training contributes to increased Business growth and to improve our Competitiveness.
Our process for in-class training

Targeted job profile
@ To check trainees profile is aligned on course content for return on investment. @ To allow knowhow exchange and experience sharing on common issues.
Prerequisites
@ To check that trainee has the right background and education for successful training. @ To check for specific training that required equipment is available.
On-line registration
@ To ensure efficiency & tracking participation confirmation by 'Notes' mail. @ Agreement from manager required before sending 'Notes' invitation.
Cancellation
@ When accepting the 'Notes' invitation before a LV Training Session, the participant commits to come. @ The participant have to inform LV minimum 3 weeks before the first date of training session.
Focus content on Practice

@ To get feed-back on what has been acquired by the trainee through practical exercises.
Main Rules
@ All trainers request have to be sent to "FR-LV-Training" mail box @ A minimum of trainees is required for an in-class sessions to be confirmed @ By accepting 'Notes' invitation for in-class registration, trainee confirms his participation @ Trainee takes in charge all expenses related to his stay (flight, hotel) @ At the end of in-class course, trainees will get all training support tools on an USB Key @ A certificate will be given to each participant who participated to an inside in-class session @ The cancellation fees rank from 400 e to 750 e for a five day training @ For any local technical training, the participation of at least one representative of the CCC team is mandatory @ Partners training: it is mandatory that at least one Schneider Electric employee participate to a partners training session.
Our Training offer

In-class
Courses in our Training center in France Electropole Site Eybens-EQi38 or in local Schneider Electric Premises.
Web-class modules
Web-seminar (60 mn) on specific technical or business topics.
On-line course
Solution for self-training prerequisites required before attending an in-class.
On-demand training
Customized course to fit specific training needs.
Train the trainers

Expert level courses. Best practices sharing trainer.
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Courses for all your technical and business issues

3 main types of courses:
Training on
Low Low Your Voltage Voltage day-to-day products solutions business issues
Training on
Training on
14
Training policy
Main courses
1 2 3
Training on
Low Voltage products

@ Select and implement a product @ Make maximum use of its performances @ Identify any mistakes or operator errors @ Carry out simple maintenance operations
Examples
_ Select and install a low voltage device _ Utilise real time graphical display _ Remotely monitor and control a circuit-breaker via the Web _ Maintain a transfer switch equipment
Training on
Low Voltage solutions

@ Design, build, operate a solution
Examples
_ Promote and Sell our Low Voltage "iBusways for Data Centres" _ Design and quote a Low Voltage large site switchboard @ Acquire high value-added skills
Examples
_ Define a solution to optimize energy efficiency _ Define an architecture to minimise production downtime due to power outages
Training on
Your day-to-day business issues

@ Competencies linked to the technical environment of our products & solutions
Examples
_ Learn the basics of Low Voltage offer environment _ Be familiar with Low Voltage electrical network _ Learn the standards applicable to our Low Voltage offer
Examples
@ Competencies linked to the know-how of Schneider Electric, as world-wide industrial group
_ Learn about Low Voltage Marketing approach _ Launch a new offer
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Training policy
Trainees' profile
Product Manager
Mission
@ He has to understand his market in order to generate profitable sales. @ He is able to segment the market and define the relevant marketing mix. @ He is able to collect, analyze competitive data and position Schneider Electric's offer Vs competitors. @ He supports sales teams.
Knowledge required
Marketing Fundamentals, Technical Fundamentals, Offer knowledge (Products & Solutions), Marketing skills.
Technical Support
Mission
@ He has to be able to answer to question raised from customers. @ He shall be able to understand customer application and propose a solution.
Knowledge required
Technical Fundamentals, Sales Fundamentals, Offer knowledge. Quality processes and Tools. International Standards.
Sales Developer
Mission
@ He is able to promote and sell Products and Solutions. @ He manages existing customers but also focus on development of new customers. @ He is the interface between customers and internal Schneider Electric relevant actors.
Knowledge required
Marketing & Sales Fundamentals, Technical Fundamentals, Offer knowledge (Products & Solutions).
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Training policy
Trainees' profile
Designer & Quote

Mission
@ He supports business in submitting tenders, direct tenders and final contract negociation. @ He provides technical support to salesforces. @ He provides responses to technical and/commercial inquiries. @ He promotes and sells Products and Solutions.
Knowledge required
Marketing & Sales Fundamentals, Technical Expert Skills, Offer knowledge (Products & Solutions). Project management skills can be required. He is able to read plans and specification, to develop a detailed quote.
Trainer
Mission
@ He contributes to training materials design (in-class, on-line, Web-class content). @ He animates in-class and Web-class sessions. @ He is able to provide customised training solution to country requests (Schneider Electric employees and/or partners).
Knowledge required
Training Fundamentals, Technical Expert Skills, Offer knowledge (Products & Solutions). Web training tools skills for on-line course and Web-class can be required.
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Low Voltage Training Path
#1
18
(Low Voltage Devices)
Path # 1 - Low Voltage devices

Fundamentals
Basic
Recommended courses, managed by Power Business Training and/or other LoB

Path Power LV network & design selection Discover discrimination Modular CB Basic (FD LoB) Type IC OL OL Duration Target 4 days 40 mn 120 mn
Training courses managed by Low Voltage

Path Busways Discover Canalis offer Protection Discover Masterpact NT/NW Discover Compact NSX Discover Micrologic Discover Transfer Switch Equipment (TSE) System & Kits Discover Prisma P and G offers Discover Prisma IPM Equipment Discover Okken Discover Blokset Fundamentals on Certification Fundamentals on Certification Motor starter Discover Tesys OL 30 mn all OL OL 30 mn 30 mn all all OL OL 30 mn 30 mn all all Type OL Duration Targets 30 mn all
OL OL OL W
30 mn 30 mn 30 mn 60 mn
all all all all
60 mn
all
Caption
Targets profil PM = Product Manager SAL = Sales TS = Technical Support DES = Design PR/QA = Production / Quality PART = Partners PROJ = Project Manager Customers CB = CLS = PbB = PbLS = Contractor Building Contractor Large Site Panelbuilder Building Panelbuilder Large Site Type of path IC = In-class OL = On-Line W= Web-class
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Advanced
Advanced

Path Busways Support Canalis business Promote, Quote & Design: iBusway Promote Canalis lighting Promote iBusway solution for lighting management Motor starter Use & configure TeSys U & T TeSys implementation on Industrial Field Buses How to quickly configure TeSys T protection Sell and Promote TeSys U Protection Select, use and maintain Compact NSX Protection-Com Communication - Advanced functions of Micrologic Develop ACB-MCCB business System & Kits Design Prisma P and G offers Get to know Softher software Equipment Design & Quote Okken offer Get to know Biloma + software Assembly Okken offer Fundamentals on Certification How to optimize an electrical architecture IC 1 day PM/SAL/DES/PROJ Type IC IC W W Duration 4 days 2 days 60 mn 90 mn Targets PM PM/PROJ PM PM
IC IC W OL
1 day 3 days 60 mn 30 mn
TS/PM TS/PM TS/PM PM/SAL
IC IC IC
3 days 3 days 4 days
TS/Field Service TS/Field Service/PM PM
IC W
5 days 60 mn
PM/DES/HD2 PM/PbB Prisma
IC W IC
5 days 60 mn 5 days
PbLS Okken/DES PbLS Okken PbLS Okken/DES/PROJ
Caption
20

Expert
Expert

Path Motor starter TeSys implementation on industrial fields How to use TeSys T custom logic Protection Know & Maintain TSE * Maintain Masterpact NT/NW and Compact NSX
(*) Transfer Switch Equipment
Type IC W
Duration 3 days 60 mn
Targets TS/PM TS/PM
IC IC
3 days 5 days
TS/Field Service TS/Field Service
System & Kits Assembly Prisma P and G offers Equipment Assembly Okken offer Service and Maintain the Okken offer Local 3 days PbB Prisma
Local Local
5 days 2 days
PR/QA/TS/DES TS
Caption
21
#2
22
(Building - Data Center markets)
Path # 2 - Building - Data Center markets

Advanced
Advanced
Note
Path # 2 fundamentals are the same as fundamentals of Path # 1
Training courses for Building-Data Center markets

Path Busways Support Canalis business Promote, Quote & Design: iBusway Promote Canalis lighting Get to know the ibusways solution Promote iBusway solution for lighting management Protection Select, use and maintain Compact NSX Protection-Com Communication - Advanced functions of Micrologic Develop ACB-MCCB business System & Kits Design Prisma P and G offers Get to know Softher software Motor starter: optional for Data Center market Use & configure TeSys U & T How to quickly configure TeSys T protection Sell and Promote TeSys U Fundamentals on Certification How to optimize an electrical architecture IC 1 day PM/SAL/DES/PROJ Type IC IC W W W Duration 4 days 2 days 60 mm 120 mn 90 mn Targets PM PM/PROJ PM PM PM/PROJ
IC IC IC
IC W
5 days 60 mm
PM/DES/TS PM/PbB Prisma
IC W OL
1 day 60 mn 30 mn
TS/PM TS/PM PM
Caption
23
Path # 2 - Building - Data Center markets

Expert
Expert
Training courses for Building-Data Center markets

Path Motor starter TeSys implementation on industrial fields How to use TeSys T custom logic Protection Know & Maintain TSE* Maintain Masterpact NT/NW and Compact NSX
Type IC W
Targets TS/PM TS
IC IC
3 days 5 days
System & Kits Assemby Prisma P and G offers
Local
3 days
PbB Prisma
Caption
24
25
#3
26
(Industry - Energy Infrastructure markets)
Path # 3 - Industry- Energy/Infrastructure markets

Advanced
Advanced
Note
Path # 3 fundamentals are the same as fundamentals of Path # 1
Training modules for Industry- Energy/Infrastructure

Path Busways Support Canalis business Get to know the iBusways solution Protection Select, use and maintain Compact NSX Protection-Com Communication - Advanced functions of Micrologic Develop ACB-MCCB business Motor starter Use & configure TeSys U & T How to quickly configure your TeSys T protection Sell and Promote TeSys U Equipment Design & Quote Okken offer Get to know Biloma + software Assembly Okken offer Fundamentals on Certification How to optimize an electrical architecture IC 1 day PM/SAL/DES/PROJ Type IC W Duration 4 days 120 mn Targets PM PM
IC IC IC
IC W OL
1 day 60 mn 30 mn
TS/PM TS/PM PM
IC W Local
5 days 60 mn 5 days
PbLS Okken/DES PbLS Okken PbLS Okken
Caption
27
Path # 3 - Industry- Energy/Infrastructure markets

Expert
Training modules for Industry- Energy/Infrastructure
Path Motor starter TeSys implementation on industrial fields How to use TeSys T custom logic Protection Know & Maintain TSE* Maintain Masterpact NT/NW and Compact NSX
Expert
Type IC W
Targets TS/PM TS
IC IC
3 days 5 days
Equipment Technology transfer Okken offer (level C of technology transfer) Technology Transfer Blokset offer (level I of technology transfer) Service & Maintain Okken offer Assembly Okken offer
IC Brazil IC IC
2 days 8 days 5 days 5 days
DES/PROD DES/PROD PbLS/QUA/PROD PbLS/DES/PROJ
Caption
28
29
#4
30
(Data Centers solution)
Path # 4 - Data Center Solution

Advanced
Advanced
Recommended courses, managed by Industry and/or other LoBs

Path Power-FD Industry Modular circuit-breaker basics Twido/Zelio platforms Modicon M340 Magelis Type Duration Target
Training courses for Data Center Solution

Path Busways Discover Canalis offer Get to know iBusways solution for data centers Support Canalis business Promote, Quote & Design: iBusway for Data center solution Promote iBusway solution for lighting management Protection Select, use and maintain Compact NSX Protection-Com Communication - Advanced functions of Micrologic Type OL W IC IC W Duration 30 mm 120 mn 4 days 2 days 90 mn Targets all PM PM/PROJ PM/PROJ
IC IC
3 days 3 days
TS/Field Service TS/Field Service/PM
Caption
Targets profil PM = Product Manager SAL = Sales TS = Technical Support DES = Design PR/QA = Production / Quality PART = Partners PROJ = Project Manager Customers CB = CLS = PbB = PbLS = Contractor Building Contractor Large Site Panelbuilder Building Panelbuilder Large Site Type of path IC = In-class OL = On-Line W= Web-class Click on the text to reach the formation on-line
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In-class courses
32
In-class sessions
General calendar 2012
In-class session title TeSys

Use and configure TeSys T & TeSys U TeSys implementation on industrial field buses
Course code
LV-TECH-IC05 LV-TCEH-IC02
Session 1
None None
Session 2 Duration Level

To be scheduled To be scheduled Sept. 17-19 none Nov. 14-16 Dec. 10-13 Oct 08-12 1 day 3 days
Comments
Page
54 53
Advanced Prerequisites Expert Prerequisites
ACBs, MCCBs
Select, use and maintain Compact NSX Develop ACB-MCCB business Com. Advanced functions of Micrologic Know and maintain Transfer Switch Equipment Maintain Masterpact NT/NW and Compact NSX LV-TECH-IC03 LV-SELL-IC04 LV-TECH-IC04 LV-MAINT-IC02 LV-MAINT-IC03 March 12-14 March 20-23 June 20-22 April 23-26 May 21-25 3 days 4 days 3 days 3.5 days 5 days Advanced Prerequisites Advanced Prerequisites Advanced Prerequisites Expert Expert Prerequisites Prerequisites 55 46 56 63 62
Prisma
Design Prisma P and G offers Assembly Prisma P and G offers LV-DESI-IC01 LV-ASS-IC01 LV-DESI-IC02 LV-ASS-IC02 LV-MAINT-IC01 LV-INDUS-IC02 LV-INDUS-IC03 April 02-06 Local only June 04-08 Local only Sept. 17-21 Local only Oct. 08-12 Local only 5 days 3 days 5 days 5 days 2 days 2 days 8 days Advanced Prerequisites Expert On demand 49 59 50
Okken
Design Okken offer Assembly Okken Offer Service & Maintain Okken offer Technology transfer Okken offer Advanced On demand Expert Expert Expert Expert Partner and/ or 60 S.E.'s REU fitters Service team 61 S.E.'s REU fitters 64 Local/Brazil 65
Expected: Q3.2012 Local only On demand Local only On demand
Blokset
Technology Transfer Blokset offer
Canalis
Promote, Quote & Design: iBusway (Data Center) Support Canalis business LV-SELL-SOL-IC01 Feb. 20-21 LV-SELL-IC03 LV-PnB-ICO1 LV-PnB-ICO2 LV-TECH-IC05 LV-PnB-IC03 June 11-14 Jan. 16-17 None On demand March 13-14 Sept. 10-11 Oct. 22-25 Oct. 01-02 Expected: Q3.2012 On demand Oct 16-17 2 days 4 days 2 days 2 days 1 day 2 days Advanced Prerequisites Expert Prerequisites 43 45 67 68 57 69
Panelbuilder Business
Fundamentals on Panelbuilders Fundamentals on Audit How to optimize an electrical architecture Boost Panelbuilder business Note: Calendar of in-class courses scheduled in Electropole Training centre - Eybens (France) Language: English for all sessions Advanced Prerequisites Advanced Prerequisites
Advanced Prerequisites Advanced Prerequisites
33
Fundamentals
34
Discover Prisma P and G offers

Expected Q1:2012
Basic
You are
New comer in Low Voltage Prisma business (Sales / Marketing / Technical support)
Prerequisites
@ Basic knowledge on Electrical Distribution @ Basic knowledge on Schneider Electric LV protection devices
Training code
LV-DISC-OL14
Objectives
@ Be able to: _ Describe the main functions of a functional switchboard _ Position the Prisma offer in the LV offer _ Present the Prisma offer and the benefits for the customers _ Know the major competitors and the main strengths of Prisma _ Search associated on line documentation and tools
Target Audience
New comer in Prisma business
Duration
@ On-line interactive course on Pl@net _ 30 minutes
Content
@ Prisma: a modular system @ The Business model and marketing strategy @ The Prisma offer @ The competition @ The Associated tools and documentation
Language
English
Click on the text to reach the formation on-line
35
Discover Prisma IPM
Basic
You are
New comer in Prisma IPM business
Prerequisites
@ Basic knowledge on Electrical Distribution @ Basic knowledge on Schneider Electric LV product
Training code
LV-DISC-OL13
Objectives
@ Be able to: _ Position Prisma IPM in Low Voltage panel offer _ Present the Prisma IPM offer and benefits for customers _ Search associated on line documentation and tools
Target Audience
Duration
@ On-line course on Pl@net _ 30 minutes
Content
@ Optimized LV panel offer dedicated to the building market and new economies @ A type-tested, functional and KIT LV panel system @ Marketing information @ Offer introduction @ Reminder @ Know more / Contact us
Language
English
36
Discover Okken
Basic
You are
New comer in Low Voltage Okken business (Sales / Marketing / Technical support)
Prerequisites
Basic knowledge of Low Voltage protection devices
Training code
LV-DISC-OL12
Objectives
@ Be able to: _ Describe the main functions of a large site switchboard and its environment _ Position the Okken offer into the Low Voltage offer _ Present the Okken offer and the benefits for the customers _ Know the major competitors and the main strengths of Okken offer _ Search associated on line documentation and tools
Target Audience
New comer in Okken business
Duration
Language
English
Content
@ Okken: a large site switchboard @ Business model and marketing strategy @ The Okken offer @ The competition @ The Associated tools and documentation
37
Discover Micrologic
Basic
You are
New comer in Low Voltage ACB-MCCB offer
Prerequisites
@ Basic knowledge of communication in industrial network @ On-line course "Vocabulary & basic of communication"
Training code
LV-DISC-OL10
Objectives
@ To learn about customers' main expectations and review the fundamentals of metering @ To get an overview of the Micrologic range with the main technical features @ To learn more about Micrologic accessories @ To test the knowledge you've acquired
Target Audience
New comer
Duration
Content
@ Customers expectations @ Fundamentals on metering @ Micrologic range basic knowledge @ Micrologic accessories offer @ Quiz
Language
English
38
Discover Blokset
Basic
You are
New comer in Low Voltage Equipment business
Prerequisites
Training code
LV-DISC-OL09
Objectives
@ Be able to: _ Describe the main functions of a large site switchboard and its environment _ Position the Blokset offer into the Low Voltage offer _ Present the Blokset offer _ Compare Blokset offer to major competitors offer _ Search associated on-line documentation
Target Audience
New comer
Duration
Content
@ Blokset: a large site switchboard @ The business model and marketing strategy @ Blokset offer @ The competition @ The associated documentation
Language
English
39
Discover Canalis offer
Basic
You are
New comer in Low Voltage busways business
Prerequisites
None
Training code
LV-DISC-OL11
Objectives
@ Be able to: _ Describe the main functions of a busbar trunking system _ Position the Canalis offer in the LV offer _ Present the Canalis offer and the benefits for the customers _ Know the major competitors and the main strengths of Canalis _ Search associated on-line documentation and tools
Target Audience
New comer
Duration
Content
@ Canalis: a prefabricated busbar trunking system @ Business model and marketing strategy @ The Canalis offer @ The competition @ Associated tool and documentation
Language
English
40
Discover TeSys
Expected Q1:2012
Basic
You are
New comer in motor starter and control command business (Sales / Marketing / Technical support)
Prerequisites
Discover basic functions of motor protection
Training code
LV-DISC-OL15
Objectives
@ Be able to: _ Describe the basic functions of TeSys _ Position the TeSys Offer in the LV offer _ Present the TeSys Offer and benefits for customers _ Know the major competitors and the main strengths of TeSys _ Access to the associated online documentation
Target Audience
New comer in TeSys business
Duration
Content
@ Basic functions and applications @ TeSys Offer @ Marketing strategies according to geographic zones @ The competition and main strengths of TeSys @ The associated documentation
Language
English
41
Promote and Sell
42
Promote, Quote & Design: iBusway for Data center Solution

You are
@ Data center marketing teams @ Busbar trunking product manager @ Services & Projects teams
Advanced
Prerequisites
Training code
LV-SELL-SOL-IC01 Basic offer knowledge: Multi 9 Compact NSX Twido M340 Magelis EN40 PM9-P
Target Audience
Data Center marketing teams Product managers Services & Projects teams
Objectives
@ Get reminder on the Data center market @ Be able to position the solution in Data center @ Be familiar with customers' drivers & application @ To learn more about the competitors @ Get to know the tools developed for iBusway @ To acquire a full knowledge of solution's components @ To be able to make a quotation @ To be familiar with the solution's components @ To be able to configure the monitoring software @ To know Low Voltage support team
Duration
@ 2 days _ 40% theory, _ 60% exercises @ 6-8 trainees @ Laptop computer
Language
English
Content
@ Reminder on Data center market @ IBusway for data center solution presentation @ Technical offer presentation @ Tools to sell the solution @ Design & Quote exercise @ Key selling points @ Assembly workshop @ Competitors @ Information on logistic, price, business @ Contact for solution support
Price
Free
Sessions
#1: February 20-212011 #2: September 10-112011
Location
Electropole site
Promote and Sell
Design and Quote 43
Promote iBusway solution for lighting management

You are
@ Product manager @ Business Developer
Advanced
Prerequisites
Discover Canalis
Training code
LV-SELL-WEB18
Objectives
@ Know the market situation and our ambitions @ Be familiar with customer values @ Be familiar with offer positioning @ Get an overview of the ranges @ Get to know the main competitors @ Key points to remember
Duration
@ 1 hour
Language
English
Sessions
#1: March 062012 #2: November 142012
Content
@ Marketing stakes @ Customer benefits @ Offer positioning @ Competition @ What to remember @ Questions/Answers
Registration
Sandrine.savornin@schneider-electric.com
Promote and Sell 44
Support Canalis business
Advanced
You are
@ Product Manager (new comer in Busway business) @ New comer in technical support @ New comer in project team
Prerequisites
Training code
LV-SELL-IC03 @ Electrical engineering rules @ Basic knowledge of Low Voltage protection devices @ Basics on IEC 439-2 Standard @ Laptop computer
Target Audience
Product Manager
Objectives
Be able to: @ Present the marketing approach to salespeople @ Present the Canalis range to customers @ Find the right documentation or tool in the company to respond to the customer @ Propose a Canalis solution to the customers @ Argue: _ in favour of Canalis _ against its main international competitors and cable-based solutions
Duration
@ 4 days: _ 30% theory, _ 70% exercises @ 4-8 trainees
Language
English
Price
Free
Content
@ Concept of Canalis and its main applications: presentation and exercises @ The business model and the marketing strategy: presentation and exercises @ Low, medium and high power range presentation: presentation and exercises @ Canalis associated documentation: presentation and exercises @ CanBRASS software: presentation and exercises @ Competition overview presentation @ Case-studies / role game: _ How to select the right range and components to design a solution? _ How to argue in selling situations (how to use the killing phrases)? @ Workshop and visits: _ Assembly exercises _ Competition room visit e _ Laboratory visit t wa r d s of e _ I-busway solution showroom visit an eting will b m a r k m o d u l e te r e s t hat ning t in nts' ai w a re B e a of t h i s t r p a r t i c i p a s p a r t e d to t h e t adap
Sessions
#1: June 11-142012 #2: October 22-252012
Location
Electropole site
Promote and Sell
45
Develop ACB-MCCB business
Advanced
You are
@ Product manager
Prerequisites
Training code
LV-SELL-IC04 @ Basics of Marketing and Schneider Electric organization knowledge @ 6 months of experience on ACB-MCCB business development @ To have completed e-learning modules: LV switchgear, Discover Compact NSX and Discover Masterpact @ Laptop computer
Target Audience
Product manager
Objectives
@ To elaborate an optimum action plan @ To coach and support your team in the optimum action plan realization: means, training, tools, etc. @ To convince, during customers visit, of the offer efficiency, of energetic concept efficiency, IED @ Prescribe, sell Optimum offer (having an organized questioning, offering the right offer, defend and argue against the competition) with consultants, engineering, big customers, etc.
Duration
Language
English
Content
@ Masterpact and Compact NS offer knowledge consolidation @ Architecture and communication software @ Low Voltage strategy @ ACB-MCCB offer positioning @ On-line Com Marketing tools @ Product Evolution Process fundamentals @ Competitors offers @ Customer presentation @ Promotion of an Optimum offer @ Contribution of ACB-MCCB offers to Energy Efficiency @ Elaboration of a business action plan: segmentation, targeting, positioning
Sessions
#1: March 20-232012
Location
Electropole site
Training module combination tip

@ Discover Compact NSX and Masterpact NT/NW @ Com-advanced functions of Micrologic
Promote and Sell 46
47
Design and Quote
48
Design Prisma P and G offers
Advanced
You are
@ Business developer @ Product manager @ Quotation and Design department engineer @ Panelbuilder partner @ LV technical support @ LV offer trainer
Training code
LV-DESI-IC01
Prerequisites
@ Electrical engineering rules @ Schneider Electric Low Voltage devices knowledge @ Panelbuilders skills @ Basics on IEC 439-1 Standard
Target Audience
Product Manager Technical Support
Duration
Objectives
@ Be able to promote and specify Prisma @ Be able to determine and quote a Prisma solution in a project approach
Language
English & French
Content
@ System G offer presentation @ System G catalogue & design exercise @ System P offer presentation @ System P design exercises (1) @ Presentation of associated Tools @ Practical assembly exercises @ Software presentation
Price
Free
Sessions
#1: April 02-062012 #2: September 17-212012
Location
Electropole site
Training modules combination tip

@ Discover Prisma @ Use and configure TeSys T and TeSys U @ Select, use and maintain Compact NSX @ Discover Masterpact @ Discover Compact NSX
Design and Quote
(1) maximum of 8 trainees
49
Design the Okken offer
Advanced
You are
@ Tendering and/or Design engineer @ Panelbuilder partner
Prerequisites
Training code
LV-DESI-IC02 @ Electrical engineering rules @ Schneider Electric LV devices knowledge @ Basics on IEC 439-1 Standard
Target Audience
Panelbuilder Design Engineer Technical Support
Objectives
@ Be able to select the Okken functional units (components) @ Be able to generate a project front view and the Bill Of Material (BOM) @ Discover the associated Software
Duration
@ 5 days: _ 60% theory, _ 40% exercises @ 6-12 trainees @ No material needed
Content
@ Okken offer overview & physical presentation @ Presentation of the Catalogue and Tools @ Exercises on functional units @ Exercises on incoming and outgoing columns @ Case study with single line diagram @ Okken "Biloma+": Bill Of Materials generation @ Software presentation
Language
English & French
Price
On demand

@ Discover Okken @ Select, use and maintain Compact NSX @ Discover Masterpact @ Sell & Promote TeSys U @ Use and configure TeSys T and TeSys U
Sessions
#1: June 04-082012 #2: October 08-122012
Location
Electropole site
Design and Quote 50
51
Technical Support
52
TeSys device implementation on Industrial Field Buses

You are
@ Technical support engineer @ Product Application Engineer @ Internal or customer trainer @ Technical service engineer
Expert
Prerequisites
Training code
LV-TECH-IC02
Target Audience
Technical Support
@ Theory of motor starters @ Knowlegde of TeSys U and TeSys T offer @ Basics of industrial network communication @ Basics on Unity (create a project and download a conf.)
Duration
@ 0.5 day by network protocol (maxi 3 days) _ 25% theory, _ 75% exercises @ 6-12 trainees @ Trainees must bring: Laptop with Unity Pro V3.0 software + PowerSuite V2.5
Objectives
@ Get a good technical knowledge of the different fieldbuses available today for TeSys T & TeSys U products @ To able to implement, use, commission, and make an advanced diagnosis of the products with the different fieldbus protocols products according to motor applications
Content
@ Configuration and debugging TeSys T and U on Modbus, Profibus, CaNopen, Ethernet with a Unity Premium PLC @ Understand Devicenet and how to set up with TeSys T&U @ Software used: PowerSuite, Unity Pro, Sycon, Advantys
Language
English
Price
Free

@ Discover motor protection @ Use and configure TeSys T & TeSys U
Sessions
To be scheduled 2nd semester 2012
Location
Electropole site
Tool use 53
Use and configureTeSys T & TeSys U
Advanced
You are
@ Technical support engineer @ Product Application Engineer @ Internal or customer trainer @ Technical service engineer @ Marketing or sales specialists
Training code
LV-TECH-IC05
Prerequisites
@ On-line course "Discover motor protection" @ Associated on-line course "Understand basics of electricity"
Target Audience
Product Manager Technical Support
Objectives
@ Get a good knowledge on the offer and technical features @ Learn to configure the protections using PowerSuite
Duration
@ 1 day - 1.5 day*:
(*) 0.5 day can be added as optional, if full custom knowledge is requested.
Content
@ TeSys U and TeSys T technical presentation @ Workshop on how to setup protections and use PowerSuite @ Introduction to TeSys T custom logic programming
_ 50% theory, _ 50% exercises @ 6-12 trainees @ No material needed
Language
English

@ Discover motor protection @ TeSys device implementation on Industrial Field Buses
Price
Free
Sessions
To be scheduled 2nd semester 2012
Location
Electropole site
Tool use 54
Select, use and maintain Compact NSX
Advanced
You are
@ Technical support engineer @ Services engineer
Prerequisites
@ Basic knowledge on Compact NS & Micrologic @ On-line course "Vocabulary and basics of communication"
Training code
LV-TECH-IC03
Objectives
@ Acquire a full knowledge of the range @ Better grasp customer questions @ Feel at ease with device and accessories @ Feel at ease with maintenance operations @ Feel at ease with circuit-breaker selection and use
Target Audience
Services team Technical Support
Duration
@ 3 days:
(nota: last 0.5 day for service team)
Content
@ Compact NSX offer (catalogue, changes NS/NSX, substitution, technical innovations) @ Physical presentation of the accessories @ Protection-Metering/alarming offers @ Workshop: set up protection, metering, alarming parameters @ Communication offer @ Workshop: ULP connection, FDM 121, set up, RCU, RSU @ Micrologic maintenance
_ 40% theory, _ 60% exercises @ 8-10 trainees @ No material needed
Language
English
Price
Free

@ Discover Compact NSX @ Com-Advanced functions of Micrologic
Sessions
#1: March 12-142012 #2: September 17-192012
Location
Electropole site
Install and/or Maintain
55
Communication - Advanced functions of Micrologic

You are
@ Technical support Level 2 2 years experience @ Product manager 2 years experience @ Services engineer and/or services employee
Advanced
Prerequisites
Training code
LV-TECH-IC04 Experience and/or knowledge: @ Intermediate level in English: _ LV circuit-breakers and trip units offer knowledge @ Background/Education: _ Technical engineer _ Experienced technician @ Associated courses: _ LV power quality _ Understanding electrical networks _ Discover Micrologic _ LV network design and device selection _ Vocabulary and basics of communication
Target Audience
Services team Product Manager Technical Support
Duration
@ 3 days: _ 50% theory, _ 50% exercises @ 8-10 trainees @ Assessment
Objectives
@ To feel comfortable with communication network concepts @ To be able to set up, configure, install Micrologic up to commissioning and troubleshooting
Language
English
Content
@ Communication concepts-Industrial networks @ Micrologic in a network application @ Zoom on Modbus protocol-Ethernet network overview @ Micrologic range overview @ Technical documentation - Wiring rules @ Micrologic tools for Masterpact @ Compact NSX innovations @ Micrologic tools for Compact NSX @ Gateways @ Key points to remember on troubleshooting
Price
Free
Sessions
#1: June 20-222012 #2: November 14-162012
Location
Electropole site
Tool use 56
How to optimize an electrical architecture

You are
Advanced
@ Design office (consultants) @ Junior electrical distribution application engineer @ Specifier sales engineer
Prerequisites
Training code
LV-TECH-IC06 Electrical distribution components offer knowledge Laptop computer
Target Audience
Internal and external E.D. application engineer Specifier sales engineer Design office (consultant)
Objectives
@ To be able to argue to explain a choice of an electrical architecture and related energy performances @ To be able to propose an optimized solution complying with customers need
Duration
@ 1 day
Content
@ Description of the design process of an electrical installation @ Optimization: description of an electrical installation characteristics @ Definition of the different characteristics
Language
English
Price
Free
Sessions
On demand
Location
Electropole Site or local training
Design and Quote 57
Adapt, Install & Maintain
58
Assembly Prisma P and G offers
Expert
You are
@ Panelbuilder partner @ Low Voltage trainer @ Fitters
Prerequisites
Training code
LV-ASS-IC01 @ Basic knowledge of Prisma range @ Be familiar with a workshops organization and have assembly skills @ Materials required (list on demand)
Target Audience
Panelbuilder Production
Objectives
@ Know how to assembly a Prisma cubicle @ Get the main hands work
Duration
@ 3 days: _ 40% theory, _ 60% exercises @ 4-8 trainees @ Material required (ref. Prerequisites)
Content
@ System G & P strong points @ Associated tools overview @ Assembly workshop: System G cubicle @ Assembly workshop: System P cubicle
Language
English & French

@ Design Prisma P and G offers @ Discover Compact NSX @ Select, use and maintain Compact NSX
Price
Price on demand
Sessions
On demand
Location
Local training only
Note: This training must be done in Schneider Electric Equipment subsidiary or in a Panelbuilder workshop.
59
Assembly Okken offer
Expert
You are
@ Panelbuilders partner @ Schneider Okken REU
Prerequisites
@ Basic knowledge of Okken switchboard @ Be familiar with the organization in a workshop
Training code
LV-ASS-IC02
Objectives
@ Launch the demo column assembly process @ Overview of the specific points to be familiar with, according to the license contract
Target Audience
Panelbuilder's partner
Duration
Content
@ Reminder of the tools to be used @ Frame assembly & accessories @ Device configuration adaptation 115 @ HBB and VBB installation @ Device connection 115 @ HBB & VBB installation 70.2 & 70F @ 70F mounting plate connection @ 70F mounting plate installation @ 70.2 fixed parts installation @ Functional units assembly, devices installation @ Wiring exercises @ Paneling installation @ Quality inspection process
Language
English & French
Price
Price on demand
Sessions
On demand
Location
Local training only
Note: This training must be done in Schneider Electric Equipment subsidiary or in a Panelbuilder workshop.

@ Discover Okken @ Select, use and maintain Compact NSX @ Discover Masterpact @ Discover motor protection
Install and/or Maintain 60
Service & Maintain the Okken offer
Expert
Expected Q3:2012
You are
Services and/or maintenance operator
Prerequisites
@ Electrical engineering rules @ Schneider Electric LV devices knowledge
Training code
LV-MAINT-IC01
Objectives
@ Be familiar with the various switchboard configurations @ Be able to identify and propose the configuration solution, which suits the customers need @ Be able to carry out simple operations (functional unit(s) change, switchboards installation (handling, association of columns, fish-plate link)
Target Audience
Service Maintenance operator
Duration
Content
@ Okken offer overview & physical presentation @ Best use of the Okken catalogue (components choice) @ Installation guide @ Practice
Language
English & French

@ Discover Okken @ Select, use and maintain Compact NSX @ Discover Masterpact @ Discover motor protection @ Use and configure TeSys T and TeSys U
Price
Price on demand
Sessions
On demand
Location
Local training
Maintain Masterpact NT/NW and Compact NSX

You are
Service team/Service expert
Expert
Prerequisites
Training code
LV-MAINT-IC03 @ Service intervention experience @ Offer knowledge: Compact NSX and Masterpact NT/NW offer knowledge and/or to have completed: _ Compact NSX e-learning and _ Masterpact NT/NW e-learning courses @ Laptop computer
Target Audience
Services team
Objectives
@ To be familiar with Masterpact NT/NW Maintenance guide @ To be familiar with the Adaptation Replacement Policy @ Be able to maintain case, arc chutes, contacts and connections @ Be able to maintain auxiliary circuits @ Be able to maintain Micrologic trip unit @ Be able to maintain Compact NSX @ Be able to maintain the communication bus @ Be familiar with Power Services offer
Duration
Language
English & French
Price
Free
Content
@ General overview of Masterpact NT/NW maintenance guide @ Masterpact NT/NW Adaptation and Replacement policy @ Maintenance on case, arc chutes, contacts, connections @ Maintenance of auxiliary circuits @ Maintenance of Micrologic trip unit @ Maintenance of Compact NSX @ Maintenance on Communication bus @ Maintenance interface for Micrologic Trip unit NSX @ Maintenance on Communication bus Compact NSX @ Services offer
Sessions
#1: May 21-252012 #2: October 08-122012
Location
Electropole site

@ Discover Compact NSX and Masterpact NT/NW @ Com-advanced functions of Micrologic
Know and Maintain
Expert
Transfer Switch equipment
You are
Services and/or Maintenance operator
Prerequisites
Compact NSX and Masterpact range knowledge
Training code
LV- MAINT-IC02
Objectives
@ To acquire a full knowledge of the LV Transfer Switch Equipment (TSE) offer @ To be able to mount/dismount all mechanical and electrical interlocking devices @ To feel at ease with the electrical diagrams @ To be able to diagnose failures and ensure the preventive maintenance
Target Audience
Service Maintenance operator
Duration
@ 3.5 days: _ 30% theory, _ 70% exercises @ 6-8 trainees @ No material needed
Content
@ Presentation of the TSE offer @ Principles of mechanical and electrical interlocking @ Failure diagnosis best practices @ Mounting of interlocking devices
Language
English & French

@ Select, use and maintain Compact NSX @ Communication-Advanced functions of Micrologic
Price
Free
Sessions
#1: April 23-262012 # 2: December 10-132012
Location
Electropole site
Technology transfer Okken offer
Expert
You are
@ Mechanical engineers @ Production manager - REU
Prerequisites
@ Mechanical design @ Production background
Training code
LV-INDUS-IC02
Objectives
Get comprehensive explanations to be familiar with the transfer files (tools and data)
Target Audience
Mechanical Engineer REU/Partner Production
Content
@ Transfer process @ Technical files & data @ Datas codification @ Qualification columns
Duration

@ Discover Okken @ Design Okken
Language
English & French
Price
Price on demand
Sessions
On demand
Location
Local training
Design and Quote 64
Technology transfer Blokset offer
Expert
You are
@ Design engineers @ Tendering (quotation) @ Production manager - Partner This training is dedicated to Schneider Electric or Partners Panelbuilder
Prerequisites
Training code
LV-INDUS-IC03 @ Mechanical and Electrical design @ Production background
Target Audience
Design Engineer Production REU/Partner
Objectives
@ Be able to develop the sales, tender @ Be able to carry out the engineering design and assembly of Blokset range
Duration
@ 8 days: _ 75% theory, _ 25% exercises @ This training is divided in 2 Parts: Part I (TC&Sales) and Part II (Industrial) @ 4-8 trainees
Content (Part I and II)

@ Introduction: Blokset support - Transfer files @ Presentation of the Blokset guides (Tools) @ Blokset presentation: basic rules + technical guide @ Example of application (type D): technical specification study, design & costs exercises @ Metal workshop @ Assembly workshop
Language
English
Price
Price on demand
Sessions
On demand
Registration
Contact name (in Brazil): Giancarlo BONAzzI
Design and Quote 65
Panelbuilder Business
66
Fundamentals on Panelbuilder
Advanced
You are
PSP Program Support Partner
Prerequisites
Laptop computer
Training code
LV-PnB-IC01
Objectives
@ Know the PSP missions @ Describe the organization of a Panelbuilder @ Describe the different types of Panelbuilders @ Describe some best practices @ Challenge a Panelbuilders organization @ Define how to manage the commercial relationship
Target Audience
PSP
Duration
@ 2 days: _ 40% theory, _ 60% exercises
Content
@ PSP job @ Panelbuilder job @ Panelbuilder best practices @ Manage the relationship with a Panelbuilder @ Knowledge assessment @ Conclusion
Language
English
Price
Free
Sessions
#1: January 16-172012 #2: October 01-022012
Location
Electropole site Local training on demand
67
Fundamentals on Audit
Advanced
Expected Q3:2012
You are
PSP Program Support Partner
Prerequisites
@ To have completed the "Fundamentals on Panelbuilder" in-class course @ Laptop computer
Training code
LV-PnB-IC02
Objectives
@ Be able to conduct an audit at a Panelbuilders premises @ Be able to define an action plan @ Be able to propose improvement recommendations @ Check the conformity to standards and specifications related to Schneider Electric switchboards
Target Audience
PSP profile
Duration
@ 2 days: _ 40% theory, _ 60% exercises
Content
@ Panelbuilder selection criteria (PSP aiming as support in this business audit) @ The audit process at a Panelbuilders place @ Process key points @ Identification of the right Panelbuilders contact to conduct the audit @ Audit steps @ Questions to ask @ Criteria of a good auditor @ The behaviours to avoid @ Be familiar with the best practices (Prerequisites)
Language
English
Price
Free
Sessions
To be scheduled
Location
Electropole Site or local
68
Boost Panelbuilder business
Advanced
You are
@ Country channel manager @ Secondary target: Business Developer
Prerequisites
Training code
LV-PnB-IC03 @ Minimum 6 months experience on his channel (not limited to Schneider Electric experience) @ Knowledge of his local Schneider Electric commercial policy (pricing policy, logistic, partnership policy) @ Laptop computer @ Countries Data: some country business data are requested for this in-class. Details on this data to provide are notified 2 weeks before 1st day of the in-class course
Target Audience
Country channel manager Business Developer
Duration
Objectives
@ Improve Schneider Electric Panelbuilder channel management knowledge @ Strengthen customer partnership strategy @ Be familiar with platforming tool @ Know how to select the right partner @ Get method to build panelbuilder growth plan @ Share country channel management best practices
Language
English & French
Price
Free
Content
@ Channel strategy @ Panelbuilder segmentation @ Competition @ Platforming @ License process @ Method to select the right partner @ Prisma partnership & policy @ Country best practices @ Knowledge assessment
Sessions
#1: March 13-142012 #2: October 16-172012
Location
Electropole site

@ Discover Okken @ Discover Blokset @ Animate Prisma sales channels
69
Develop business with licensee's partner

You are
@ Channel manager @ Product manager (Equipment & Systems) @ VP Power
Advanced
Expected Q1:2012
Prerequisites
Equipment & Systems offer knowledge
Training code
LV-SELL-WEB17
Objectives
@ Be abble to define or re-define a large site strategy @ How to select licensees @ Licensees' follow-up (commercial & technical) @ Target markets with the right partners and the right offer
Target Audience
Channel manager
Duration
@ Web-class _ 1 hour 30 mn
Content
@ Segmentation of large sites markets @ Market analysis examples @ The different sales approach: direct, the license business models @ Partner's evaluation tool @ Partner's market access @ Resources @ License investment stake for Schneider Electric and for the Partner @ License business case
Language
English
Price
Free
Sessions
Dates to be confirmed in 2012
Registration
sandrine.savornin@schneider-electric.com
70
71
On-line course
Pl@net
72
Sell & Promote

TeSys U
Advanced
You are
@ Marketing or Sales specialists @ Internal or customer Trainer @ Technical Support @ PAE
Prerequisites
Training code
LV-SELL-OL01 Basic knowledge for motor starter
Duration
Objectives
Acquire main skills that helps develop TeSys U business, structured by targeted Customers OEM, Panelbuilder and end-user
Language
English
Content
@ How to choose TeSys U compared to traditional offer @ Main benefits of TeSys U by type of customers @ Product technical training
Promote and Sell
73
Discover Compact NSX
Basic
You are
@ Product manager @ Help Desk level 2 @ Sales - Service
Prerequisites
None
Training code
LV-DISC-OL03
Objectives
To be familiar with this moulded case circuit-breaker (range launched in 2008)
Duration
Content
@ Positioning Compact NSX @ Range overview @ Communication @ Electrical auxiliaries @ Accessories @ Innovations
Language
English
Promote and Sell 74
Discover Masterpact NT/NW
Basic
You are
@ Product manager @ Technical support level 2 @ Sales - Service
Prerequisites
None
Training code
LV-DISC-OL08
Objectives
@ Understand customer's expectations @ Know the solutions provided by Masterpact @ Master the applications @ Be familiar with the range
Duration
Language
English & French
Content
@ Situate the product @ Customers' expectations @ Applications @ The range @ Quiz @ Key points to remember
Promote and Sell
75
Discover Blokset
Basic
You are
New comer in Low Voltage Equipment business
Prerequisites
Training code
LV-DISC-OL09
Objectives
@ Be able to: _ Describe the main functions of a large site switchboard and its environment _ Position the Blokset offer into the Low Voltage offer _ Present the Blokset offer _ Compare Blokset offer to major competitors offer _ Search associated on-line documentation
Target Audience
New comer
Duration
Content
@ Blokset: a large site switchboard @ The business model and marketing strategy @ Blokset offer @ The competition @ The associated documentation
Language
English
76
Discover Micrologic
Basic
You are
New comer in Low Voltage ACB-MCCB offer
Prerequisites
@ Basic knowledge of communication in industrial network @ On-line course "Vocabulary & basic of communication"
Training code
LV-DISC-OL10
Objectives
@ To learn about customers' main expectations and review the fundamentals of metering @ To get an overview of the Micrologic range with the main technical features @ To learn more about Micrologic accessories @ To test the knowledge you've acquired
Target Audience
New comer
Duration
Content
@ Customers expectations @ Fundamentals on metering @ Micrologic range basic knowledge @ Micrologic accessories offer @ Quiz
Language
English
77
Discover Canalis offer
Basic
You are
New comer in Low Voltage busways business
Prerequisites
None
Training code
LV-DISC-OL11
Objectives
@ Be able to: _ Describe the main functions of a busbar trunking system _ Position the Canalis offer in the LV offer _ Present the Canalis offer and the benefits for the customers _ Know the major competitors and the main strengths of Canalis _ Search associated on-line documentation and tools
Target Audience
New comer
Duration
Content
@ Canalis: a prefabricated busbar trunking system @ Business model and marketing strategy @ The Canalis offer @ The competition @ Associated tool and documentation
Language
English
78
Discover Okken
Basic
You are
New comer in Low Voltage Okken business (Sales / Marketing / Technical support)
Prerequisites
Training code
LV-DISC-OL12
Objectives
@ Be able to: _ Describe the main functions of a large site switchboard and its environment _ Position the Okken offer into the Low Voltage offer _ Present the Okken offer and the benefits for the customers _ Know the major competitors and the main strengths of Okken offer _ Search associated on line documentation and tools
Target Audience
New comer in Okken business
Duration
Language
English
Content
@ Okken: a large site switchboard @ Business model and marketing strategy @ The Okken offer @ The competition @ The Associated tools and documentation
79
Discover Prisma IPM
Basic
You are
Prerequisites
@ Basic knowledge on Electrical Distribution @ Basic knowledge on Schneider Electric LV product
Training code
LV-DISC-OL13
Objectives
@ Be able to: _ Position Prisma IPM in Low Voltage panel offer _ Present the Prisma IPM offer and benefits for customers _ Search associated on line documentation and tools
Target Audience
Duration
Content
@ Optimized LV panel offer dedicated to the building market and new economies @ A type-tested, functional and KIT LV panel system @ Marketing information @ Offer introduction @ Reminder @ Know more / Contact us
Language
English
80
Discover Prisma P and G offers

Expected Q1:2012
Basic
You are
New comer in Low Voltage Prisma business (Sales / Marketing / Technical support)
Prerequisites
@ Basic knowledge on Electrical Distribution @ Basic knowledge on Schneider Electric LV protection devices
Training code
LV-DISC-OL14
Objectives
@ Be able to: _ Describe the main functions of a functional switchboard _ Position the Prisma offer in the LV offer _ Present the Prisma offer and the benefits for the customers _ Know the major competitors and the main strengths of Prisma _ Search associated on line documentation and tools
Target Audience
New comer in Prisma business
Duration
Content
@ Prisma: a modular system @ The Business model and marketing strategy @ The Prisma offer @ The competition @ The Associated tools and documentation
Language
English
81
Discover TeSys
Expected Q1:2012
Basic
You are
New comer in motor starter and control command business (Sales / Marketing / Technical support)
Prerequisites
Discover basic functions of motor protection
Training code
LV-DISC-OL15
Objectives
@ Be able to: _ Describe the basic functions of TeSys _ Position the TeSys Offer in the LV offer _ Present the TeSys Offer and benefits for customers _ Know the major competitors and the main strengths of TeSys _ Access to the associated online documentation
Target Audience
New comer in TeSys business
Duration
Content
@ Basic functions and applications @ TeSys Offer @ Marketing strategies according to geographic zones @ The competition and main strengths of TeSys @ The associated documentation
Language
English
82
Animate Prisma sales channels
Advanced
Expected Q1:2012
You are
@ Country channel manager @ Product manager
Prerequisites
@ Knowledge of Prisma offer @ Knowledge of market shares
Training code
LV-DISC-OL16
Target Audience
Country channel manager Product manager
Objectives
@ Be able to: _ Describe how to promote "Prisma" offer through sales channels _ Describe how to animate sales channels
Duration
Content
@ How to promote the offer: _ Positioning of the offer _ The Marketing strategy _ The Customer Benefits for each channel _ The UVPs _ Best practices to fight the competition @ How to animate sales channels: _ stakes _ channel segmentation _ development drivers _ animation (examples) _ animation best practices
Language
English
83
Web-class training
A simple and effective solution
84
Web-class sessions
2012 General calendar
Title
Fundamentals on certification How to use TeSys T custom logic How to quickly configure your TeSys T protection Discover Transfer Switch Equipment (TSE) Get to know the softher software Get to know Biloma+ software Get to know the iBusway solution for Data Center Promote iBusway solution for lighting management
Reference
LV-DISC-WEB01
Duration
1h30
Sessions in 2012 1st semester

Feb-07-2012 morning from 8:30 to 10:00 afternoon from 4:00 to 5:30 March-13-2012 morning from 8:30 to 10:00 afternoon from 4:00 to 5:30 March 20-2012 morning from 9:00 to 10:00 afternoon from 4:00 to 5:00 Jan-17-2012 morning from 9:00 to 10:00 On demand On demand Jan-10-2012 morning from 8:30 to 10:00 afternoon from 4:00 to 5:30 March-06-2012 morning from 9:00 to 10:30 afternoon from 4:00 to 5:30
2nd semester
Sep-26-2012 morning from 8:30 to 10:00 afternoon from 4:00 to 5:30 June-06-2012 morning from 8:30 to 10:00 afternoon from 4:00 to 5:30 Oct-03-2012 morning from 9:00 to 10:00 afternoon from 4:00 to 5:00 Sep-19-2012 morning from 9:00 to 10:00 On demand On demand June-27-2012 morning from 8:30 to 10:00 afternoon from 4:00 to 5:30 Nov-14-2012 morning from 9:00 to 10:30 afternoon from 4:00 to 5:30
LV-TECH-WEB03
1h30
LV-TECH-WEB04
1h00
LV-DISC-WEB07 LV-DESI-WEB09 LV-DESI-WEB10 LV-DESI-WEB11
1h00 1h00 2h00 1h30
LV-SELL-WEB18
1h30
Web-class 85
Fundamentals on certification
Basic
You are
@ Technical Support @ Product Manager
Prerequisites
None
Training code
LV-DISC-WEB01
Objectives
@ Get an overview on Product Certification _ Definition _ Corporate strategy _ Low Voltage strategy @ Identify Who makes what? _ Information channel _ Strategy/Operational @ Learn which certification to use for which market @ Learn more on product certification general process
Duration
@ Web-class _ 1 hour 30
Language
English
Sessions
#1: February 072012 #2: September 262012
Content
@ Product certification overview @ Organization Communication @ Certification best practices @ Certification general process @ Questions/Answers
Registration
Web-class 86
How to use TeSys T custom logic
Expert
You are
@ Technical support engineer @ Product Application Engineer @ Internal or customer Trainer @ Technical service engineer
Prerequisites
Training code
LV-TECH-WEB03 @ Basics of motor starting @ Know TeSys T offer
Duration
@ Web-class _ 1 hour 30
Objectives
Understand the user interface of TeSys T "custom logic" mode and the steps to build your own programs
Language
English
Content
@ Motor starter fundamentals @ Basics of coordination of protective devices @ Cabling schemes and benefits (DOL, Star/Delta) @ TeSys global offer overview @ What is custom logic mode @ Function block vs. structured text @ How to save your program and download it @ Examples of programming
Sessions
#1: March 132012 #2: June 062012
Registration
Tool use
Web-class 87
How to quickly configure your TeSys T protection

You are
@ Technical support engineer @ Product Application Engineer @ Internal or customer Trainer @ Technical service engineer @ Marketing or Sales specialists
Advanced
Training code
LV-TECH-WEB04
Prerequisites
@ Basics of motor starting @ Know TeSys T offer
Duration
@ Web-class _ 1 hour
Objectives
@ Learn the definition of TeSys T main parameters and how to set up the protections @ Use PowerSuite software
Language
English
Sessions
#1: March 202012 #2: October 032012
Content
@ Live demo of PowerSuite LTM conf software and explanation of each parameter settings @ Questions & Answers session
Registration
Tool use 88
Web-class
Discover Transfer Switch Equipment (TSE)

You are
@ Technical support engineer @ Product Application Engineer @ Internal or customer Trainer @ Technical service engineer @ Marketing or Sales specialists
Basic
Training code
LV-DISC-WEB07
Prerequisites
Masterpact & Compact NS offer knowledge
Duration
Objectives
@ Understand what is a Transfer Switch Equipment (TSE) @ Understand the various devices required to implement a TSE @ Understand a TSE's specific characteristics @ Understand the functions of a TSE @ Understand how a TSE operates
Language
English
Sessions
#1: January 172012 #2: September 192012
Content
@ Presentation of a Transfer Switch Equipment @ Presentation of the components @ Technical characteristics @ Presentation of the functions @ Transfer Switch Equipment operating @ Questions & Answers session
Registration
Web-class 89
Get to know Softher software

Dedicated to Prisma business support teams.
Advanced
You are
@ Product Manager Business Developer @ Technical support level 2
Prerequisites
Training code
LV-DESI-WEB09 @ Prisma P and G offers knowledge: _ Functional Units, _ Busbars and connections, _ IP Types @ Protection devices offer knowledge (ACBs, MCCBs, Switches, MCBs...) @ Acquaintance with IEC60947-2 (derating requirements of devices Vs temperature) @ Acquaintance with IEC60439-1 (Thermal requirements, Diversity factor, Temperature rise)
Duration
Language
English
Objectives
@ Be able to position the Softher offer and support customer's technical needs @ Understand Thermal transfers basics @ How to best use Softher
Sessions
On demand
Registration
Content
@ Offer presentation & marketing positioning @ Description of thermal transfer basics @ Software demo @ Questions/Answers session
Tool use 90
Web-class
Get to know Biloma+ software

Customer training: Okken panelbuilders
Advanced
You are
@ Okken design office @ Expert TC @ Users of Elodie and Biloma software
Prerequisites
Training code
LV-DESI-WEB10 @ PC equipped with "Visio 2003" and "World 2003" software @ Okken offer knowledge @ Biloma's software user
Duration
@ Web-class _ 2 hours
Objectives
@ How to realize front face @ How to calculate the labour time: design, wiring, mounting @ How to automatically create a technical proposal
Language
English & French
Content
@ Biloma+ new functionalities @ Software demo @ Download help files @ Questions/answers session
Sessions
On demand
Registration
Tool use
Web-class 91
Get to know iBusway for Data Center
Advanced
You are
@ Marketing Data Center team @ Product manager @ Services & Projects team
Prerequisites
Basic knowledge on Busways offer
Training code
LV-DISC-WEB11
Objectives
@ Get to know the marketing framework @ Get to know a general solution overview
Duration
@ Web-class _ 2 hours
Content
@ Marketing framework presentation @ Presentation of the ibusway for Data Centers Solution
Language
English
Sessions
#1: January 102012 #2: June 272012
Registration
Promote and Sell 92
Web-class
Promote iBusway solution for lighting management

You are
@ Product manager @ Business Developer
Advanced
Prerequisites
Discover Canalis
Training code
LV-SELL-WEB18
Objectives
@ Know the market situation and our ambitions @ Be familiar with customer values @ Be familiar with offer positioning @ Get an overview of the ranges @ Get to know the main competitors @ Key points to remember
Duration
@ 1 hour
Language
English
Sessions
#1: March 062012 #2: November 142012
Content
@ Marketing stakes @ Customer benefits @ Offer positioning @ Competition @ What to remember @ Questions/Answers
Registration
Sandrine.savornin@schneider-electric.com
Promote and Sell
93
Practical information
Localisation
How to go to the Training Centre?
Paris
Join the Electropole site

Genve Chambry Grenoble (Eybens)
Travel in Grenoble
Bus station and Tag: Whether you are coming from Grenoble Isre or Saint Exupry airport, from Chambry station or a railway station in Isre, Transisre coach lines and TAG lines have the connections you need for any destination in Isre and any places in Grenoble. You can find all information (price, schedules and network maps) on: www.semitag.fr Taxi: Les taxis grenoblois: tel.: 0033 4 76 54 42 54 Car hire (with an international driving license): AVIS: tel.: 0033 8 20 05 05 05 adress: 22 cours Jean Jaurs 38000 Grenoble
Lyon
The R&D Centre is located in Eybens. This is the inner suburbs of Grenoble. Adress: 38EQI ELECTROPOLE 31 rue Mendes France 38320 EYBENS
LYON
To Lyon and Grenoble Airports
A49 from VALENCE A41 A48 from LYON To Lyon and Grenoble Airports SISTERON / GAP
CHAMBERY
To Geneva Airport
VALENCE
A4
A4
CHAMBERY To Geneva Airport Rocade sud GRENOBLE - EYBENS
A41
GRENOBLE
Rocade
sud
EYBENS
It is possible to join Grenoble from Paris by train: www.sncf.fr and from Lyon by bus: www.satobus-alpes.com
SISTERON / GAP
94
Localisation
About the city of Grenoble

History of the city
Beautifully situated on the Drac and Isre rivers, and surrounded by mountains, Grenoble, the "capital of the Alps", is a lively and modern city. In the Middle Ages, the Princes of Dauphin held court here, until the province was annexed by France in the fourteenth century. Grenobles prosperity was originally founded on glove-making, but in the nineteenth century its economy diversified to include mining, cement, paper mills, hydroelectric power and metallurgy. Its international profile was boosted in 1968, when it hosted the Winter Olympics, and today, its a centre of chemical and electronics industries and nuclear research, with the big, new laboratories of the Atomic Energy Commission on the banks of the Drac.
Paris Grenoble
Weather
The climate of Grenoble is largely influenced by the surrounding mountain ranges. Winters are very cold, with the average temperature at 2C and a good amount of snowfall. Summers are warm with the average temperature 20C.
Temperature C 30 25 20 15 10 5 0
Jan Fev Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2008
-5 Monthly average maximum temperature Monthly average minimum temperature
Sources: www.grenoble-isere-tourisme.com - http://france.meteofrance.com/
95
Phrases & emergency
Few French words

Usual language
Hello Where is? What time is it? Where can we buy the ticket? Do you have an Internet connection? Yes / No The rail station The bus station Town center Thank you / Bye How much is it? Excuse me? I dont understand Sorry Bonjour O est ....? Quelle heure est-il? O pouvons nous acheter des billets ? Avez-vous une connexion Internet ? Oui / Non La gare La gare routire Le centre ville Merci / Au revoir Combien a cote ? Excusez moi ? Je ne comprend pas Dsol
At the restaurant
Id like to reserve a table for tonight For how many persons? Salad Eggs Meat / Fish French fries Cheese Bread Salt / Pepper Vegetarian Jaimerais rserver une table pour ce soir Pour combien de personnes ? Salade Oeufs Viande / Poisson Frites Fromage Pain Sel / Poivre Vgtarien
Emergency phone numbers

Emergency number (recognized in the European Union) .................................................. 112 National gendarmerie (police) Isre ........................................................ 0033 4 76 69 48 00 Duty pharmacies ........................................................................................ 0033 4 76 63 42 55
(Telephone answering service giving the addresses of duty pharmacies in Isre)
Anti-poison centre ...................................................................................... 0033 4 72 11 69 11

(Treatment centre for poisoning cases)
Emergency police service ................................................................................................... 17 Fire station .......................................................................................................................... 18 SAMU 38 Emergency ......................................................................................................... 15 24H Emergency Doctor call-out service ..................................................... 0033 4 76 63 08 08
(39, rue Lachmann 38000 Grenoble)
96
Training request
Your contact name
Sandrine SAVORNIN
Low Voltage Training manager
FR-LV-Training
97
Note
98
Training by Schneider Electric

making you more competitive
A professional training organization Training, a protable investment Products, solutions, business courses
Training Solutions throughout your installation lifecycle
Schneider Electric Industries SAS

35, rue Joseph Monier CS 30323 F-92506 Rueil-Malmaison Cedex (France) RCS Nanterre 954 503 439 Capital social 896 313 776 www.schneider-electric.com COMLV45EN Ver1.4
As standards, specifications and designs change from time to time, please ask for confirmation of the information given in this publication.
Printed on ecological paper
Publishing: Schneider Electric Design-Layout: Schneider Electric Printing: 11-2011
2012 - Schneider Electric - All rights reserved.

Catalogue LV COMLV45EN V1.4 (Web) - 16!12!11

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Training by Low Voltage Line of Business

Training by Low Voltage

Training on Products-Solutions-Business issues

Strenghened Skills and Competencies

Low Voltage Line Of Business

Low voltage offer in

Low Voltage Line Of Business

Low Voltage Line Of Business

Low voltage offer for

Building + Data centers

Secondary switchboards Prisma G

@ Moulded Case Circuit-breakers Compact

Canalis Busways (busbar trunking for distribution)

Low Voltage Line Of Business

Low voltage offer for

@ Moulded Case Circuit-breakers Compact

Canalis Busways (busbar trunking for distribution)

Our main Customers

Electrical & Mechanical contractors

Main added values:

4 main Contractor customer segments

Main Basic needs:

Our main Customers

Main added values:

Main Basic needs:

Basic ED schemes Local

Diffused Playground International Area of influence

Our main Customers

Original Equipment Manufacturers

Main added values:

Original Equipment Manufacturers

Low Voltage training policy

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Focus content on Practice

Our Training offer

Train the trainers

Courses for all your technical and business issues

Low Voltage products

Low Voltage solutions

Your day-to-day business issues

@ Competencies linked to the know-how of Schneider Electric, as world-wide industrial group

_ Learn about Low Voltage Marketing approach _ Launch a new offer

Designer & Quote

Low Voltage Training Path

(Low Voltage Devices)

Path # 1 - Low Voltage devices

Recommended courses, managed by Power Business Training and/or other LoB

Training courses managed by Low Voltage

all all all all

Path # 1 - Low Voltage devices

Training courses managed by Low Voltage

TS/PM TS/PM TS/PM PM/SAL

3 days 3 days 4 days

TS/Field Service TS/Field Service/PM PM

PM/DES/HD2 PM/PbB Prisma

PbLS Okken/DES PbLS Okken PbLS Okken/DES/PROJ

Path # 1 - Low Voltage devices

Training courses managed by Low Voltage

Targets TS/PM TS/PM

TS/Field Service TS/Field Service

Low Voltage Training Path

(Building - Data Center markets)