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University of South-East Asia January 28, 2011

Management Information System


?

(Data)

Process

(Information)

. Audio Data . Video Data .AlphanumericData . Image Data ?

(system)? System

Prepared by Kheav Phalla

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University of South-East Asia January 28, 2011 ? : Inputs, Processing mechanisms and Outputs. Model ? Model ? Model Model Narrative: Physical: Schematic: Mathematical: Model? Model (eg: Information System Information (process), System (output) ? (input), ) Design Chart (Topic,Subject,Oral,Writen)

InformationSystem

Manual System Manual System Manual System: Computerize System Computerize System ?

Prepared by Kheav Phalla

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University of South-East Asia January 28, 2011 E.g: Chart

Computerized System: Hardware Hardware Disk, Disk drive, Display screens, Keyboards, Printers, Boards, . Software Ideas, Concepts, and Symbols. ? Software ?

Software Software System Software:

Software Utilities

Software

Applications

Software:

Software

User

Word processors, Spreadsheets, and DBMS . Database ?

Database

Fields, Records, and File Field Fields, File Records. File Name, Address, and Telephone number Telecommunication Telecommunication ? Signals Records , Record

Record

Ex: Fields

Network

? Media

Network Prepared by Kheav Phalla

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University of South-East Asia January 28, 2011 Network LAN(Local Area Network)

MAN(Metropolitan

Area

Nework)

LAN

WAN(Wide Area Network) LAN MAN

Microwave, Optic Network topology Network topology Network topology Physical Topology Bus Topology, Ring Topology, Physical Topology and Logical Topology ? ? ? ?

Satellite,

Fiber

Physical Star

Topology Tree

Topology,

Topology(Extended Star Topology), Hierarchical topology and Mesh Topology Logical Topology Network Protocol Network Protocols Ethernet Protocols Ring Network Internet Internet ? Intranet Network Internet Protocol Suite(TCP/IP) ? Extranet ? Protocol Protocols LAN LANs PCs IBM Token? Signal(Transfer Signal)

Intranet Extranet Intranet

Internet

Prepared by Kheav Phalla

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University of South-East Asia January 28, 2011 Expert System Expert System Expert Systems ?

Cost Leadership: WestJet-Online ticketing Differentiation Strategy: -

Books Innovation Strategy: Prepared by Kheav Phalla Online sales

Nike

Customer

design,ABE

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University of South-East Asia January 28, 2011 Schwab online discount trading to become amarket leader Air Canada vs. WestJet Online booking Growth Strategy: Wal-Mart Alliance Strategy: Satellite. IT

IT Virtual Company Virtual Company Ideas, Competitors. Vertical Market - Vertical Market: ?

Virtual company Virtual organization

People, Organizations, Assets, ? Horizontal market ?

Horizontal Market:

Vertical Vertical

EDI

EDI?

Prepared by Kheav Phalla

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University of South-East Asia January 28, 2011 EDI(Electronic Data Interchange) Hardware, Software, and Standards EDI

EDI: Cost Savings Speed Accuracy Security System Integration Just-In-Time Support EDI EDI Invoice Scans bar code, invoice Network. Bar code. Invoice ?

(EFT). Web Web ? B2B and B2C. Electronic Fund Transfer

Increased Revenues: Web.

Web,

Cost Savings: ?

Prepared by Kheav Phalla

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University of South-East Asia January 28, 2011 Technological Challenges: Regulations ;and Tariffs: Differences in Payment Mechanisms: Language Differences:

Cultural Differences: Conflicting Economic, Scientific, and Security Interests:

Political Challenges: Software

Access

Different Standards: Legal Barriers: Internet Merchant Account Internet Merchant ? Account

Date Format, ameasurements, etc. US and Europe.

Internet Website ? Credit Card

Prepared by Kheav Phalla

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