Main Usage of Internet in The UAE Is For Social Purposes (Sept-11)

Bayt.
com - Internet Usage in the Middle East

September 2011
Research Background
Background & Methodology

Objective : To track the internet usage habits and attitudes in the Middle East region. Sample Definition: - Age and Gender Adult males and females
Aged 16 plus years
- Country of Residence GCC: UAE, KSA, Kuwait, Oman, Qatar, Bahrain Levant: Lebanon, Syria, Jordan North Africa: Egypt, Morocco, Algeria, Tunisia Subcontinent: Pakistan
Methodology and Sample achieved:
Online data collection was done between 1st 24th August 2011. The total number of respondents achieved was 8,981. Break up as follows:
Algeria 689
Bahrain 85
Egypt 2650
Jordan 698
Kuwait 236
Lebanon Morocco 196 519
Oman 115
Pakistan 777
Qatar 261
Saudi Arabia 1237
Syria 214
Tunisia 255
UAE 1049
Demographic Profile 1/3
Base: All: 8981

All figures are percentages
Base: All: 8981

Base: All: 8981
Base: Working: 6176

Research Findings
Point of Access
Device Used and Place of Access

Q. Which of the following devices do you use to access the internet? (Please select all that apply) Q. From which of the following places do you access the internet? (Please select all that apply)
Base: All: 8981

Devices Used By Country

Q. Which of the following devices do you use to access the internet? (Please select all that apply) Understandable PCs/ laptops/ netbooks used for accessing the internet. One in four also claim using mobile/smartphone as well. Use of Mobile phone/ Smartphone to access the internet is higher in Lebanon(41%), Qatar(33%), KSA(33%) and UAE(31%)
Total Desktop Computer/ Laptop/ Netbook Mobile phone / Smartphone Tablet computer (iPad, Samsung Galaxy tab etc.)
Algeria
Bahrain
Egypt
Jordan
Kuwait Lebanon Morocco
Oman
Pakistan
Qatar
Saudi Arabia
Syria
Tunisia
UAE
96
91
98
96
95
98
96
93
95
96
98
98
97
96
98
24
34
21
23
31
41
18
31
22
33
33
21
16
31
12
Base: All: 8981

Place of Access By Country

Q. From which of the following places do you access the internet? (Please select all that apply)
Not surprisingly, Home (86%) and Work(46%) are the top places where people access to the internet. Internet cafs more popular in North African countries like Algeria (36%), Morocco (33%) and Tunisia (24%). This could be due the relatively lower access to the internet at workplace in these countries. Wi-Fi access at malls/ airports etc. seen more by and large in the GCC countries (although not very high)
Saudi Arabia 90
Total Home 86
Algeria Bahrain 73 84
Egypt 90
Jordan 89
Kuwait Lebanon Morocco Oman Pakistan 89 92 80 73 82
Qatar 90
Syria 75
Tunisia 83
UAE 90
Work
School/ College/ University Internet caf Wireless access at malls, shopping centers, airports etc. Mobile data (e.g. WAP, GRPRS, 3G)
46
6 17
26
8 36
64
7 15
40
4 13
42
7 15
59
3 9
55
16 22
31
6 33
62
7 23
53
12 11
58
3 8
57
4 17
52
6 17
31
11 24
56
4 15
11
14
11
17
19
21
16
17
21
34
22
20
25
25
15
32
19
29
28
21
17
23
Base: All: 8981

Own or Shared Computer

Q. Which of the following best describes your computer usage at home? Personal computer/laptop ownership seen to be extremely high across the countries. At least 3 in 10 respondents in Tunisia, Jordan and Algeria use shared computers.
Base: Those who access Internet at home: 7755

Type of Internet Connection & Availability of Wi-Fi

Q. Which of the following best describes the type of internet connection you have at home? Q. Do you currently have WiFi at home?: About 30% in Morocco and Oman claim using of mobile broadband. At least one in three in Algeria, and Tunisia still using Dial up connection. Fixed line broadband is high across the GCC as well as Pakistan. Availability of Wi-Fi at home highest in Lebanon followed by GCC countries like Qatar, Bahrain, KSA and UAE
Availability of Wi-Fi Yes
53
47
77
33
52
59
82
29
54
38
80
76
51
67
79
Base: All: 8981

Time spent using the internet

Q. How much time do you spend on the internet in an average day? This could be either for leisure or work purposes. When compared to the average time spent in an average day (on the internet) respondents in Lebanon, KSA , Qatar and UAE indicate spending up to 20% percent more time on the internet.
Base: All: 8981

Search Engines and Chat Software's
Search Engines Used

Q. Which of the following search engines do you use? (Please select all that apply) Google dominates the search engine usage. Followed at a distance by Yahoo! and Bing. Yahoo! appears to be quite popular across the countries surveyed with the exception of Morocco.
Total
Algeria Bahrain
Egypt
Jordan
Oman
Pakistan
Qatar
Saudi Arabia 98
Syria
Tunisia
UAE
Google Bing (MSN/LIV E) Yahoo!
98
97
96
98
98
98
98
98
97
97
98
98
97
97
15
19
15
11
14
12
24
31
14
13
15
11
12
20
16
35
39
29
39
42
39
26
18
34
40
34
28
26
34
40
Ask AOL Search
Base: All: 8981

Favorite Internet Browser

Q. Which one of the following internet browsers is your favorite? Google Chrome and Mozilla Firefox emerge to be top two favorite browsers across all countries. Microsoft Internet Explorer finds greater favoritism than Firefox in the GCC. Google chrome sees highest penetration in Tunisia followed by Jordan. Those in Syria, Egypt and Algeria rely more on Firefox than Chrome.
Base: All: 8981

Emails Used
Q. Which of the following email websites do you use? (Please select all that apply) Despite not being the most used search engine Yahoo!s email website used widely across the region. More so in case of Egypt, Jordan, Kuwait, Pakistan and UAE. Hotmail dominates in Lebanon, Morocco, KSA and Syria.
Total
Algeria Bahrain
Egypt
Jordan
Oman
Pakistan
Qatar
Saudi Arabia 73
Syria
Tunisia
UAE
Hotmail
61
61
61
54
63
59
92
84
61
56
48
82
56
53
Gmail
42
29
58
29
30
53
41
44
55
61
65
49
39
35
62
Yahoo
66
56
52
83
76
71
31
24
57
72
67
56
52
48
65
AOL Mail
Inbox
Mail
Base: All: 8981

Popular Chat Softwares

Q. Which of the following chat software/ groups do you use? (Please select all that apply) Yahoo! Messenger followed by Skype are the regions top used chat software's. Those in the GCC on an average use up to two chat softwares.
Total Google talk! Windows LIVE Yahoo! Messeng er Skype
Algeria Bahrain
Egypt
Jordan
Oman
Pakistan
Qatar
Saudi Arabia 21
Syria
Tunisia
UAE
19
10
33
11
10
32
15
15
37
21
38
13
11
42
38
34
33
31
38
32
79
62
31
31
29
46
55
42
34
52
28
36
71
53
61
23
16
44
56
54
45
42
24
55
48
71
42
38
45
51
59
36
21
55
64
54
43
70
51
ooVoo
ICQ
Base: All: 8981

Uses of the Internet
Socializing using the Internet

Total Connecting with friends by email Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never Connecting with friends on social networking sites Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never Sharing photos and videos with friends Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never 14 16 15 7 12 5 3 11 18 10 12 14 11 9 3 2 11 28 12 13 19 7 11 2 6 18 13 15 16 17 8 10 4 2 10 16 14 19 14 7 14 4 4 8 17 14 14 14 8 14 6 2 11 16 16 16 15 6 11 7 4 14 11 11 12 14 7 9 5 2 11 29 17 10 16 6 13 3 3 16 17 17 17 11 4 12 5 3 15 16 15 16 14 8 14 4 3 11 14 12 15 12 7 13 5 3 11 21 12 11 9 9 12 5 4 8 29 21 19 14 7 7 4 4 9 15 14 15 15 6 14 6 3 11 15 Algeria Bahrain Egypt Jordan Kuwait Lebano Morocc n o Oman Pakista n Qatar Saudi Arabia Syria Tunisia UAE
35 23 19 5 7 2 1 5 3
31 22 21 7 6 3 1 4 6
38 25 14 6 9 2 0 4 2
35 24 20 5 6 2 1 4 3
34 23 17 7 7 3 2 3 3
36 24 14 5 9 3 0 6 3
41 24 19 2 7 2 1 4 1
27 27 24 5 5 2 1 4 5
38 24 16 5 8 1 1 4 3
37 23 18 2 8 2 0 7 3
40 22 21 3 7 2 0 3 1
36 24 17 5 7 2 1 4 3
37 23 15 6 7 2 2 2 6
33 20 18 5 4 3 1 7 7
38 23 18 4 7 2 1 6 3
34 21 16 5 5 2 1 4 10
24 24 18 7 6 3 1 3 13
32 25 14 2 7 4 2 8 6
35 22 17 6 5 1 1 4 8
36 24 15 6 6 1 1 4 8
31 29 13 3 7 2 2 3 11
46 15 18 3 4 3 1 4 8
23 21 19 8 6 2 1 5 17
35 19 14 5 4 2 2 9 10
35 21 15 4 6 1 0 6 12
44 16 16 4 6 2 1 3 8
33 20 15 5 7 2 2 6 11
30 16 19 3 6 2 1 5 17
39 23 17 5 3 2 2 2 7
41 20 15 5 4 2 1 3 9
Education & Career Opportunities

Total Researching for jobs Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never Taking online courses Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never Researching other matters/items Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never 27 16 12 6 8 3 3 9 16 30 18 13 5 7 1 3 8 15 31 16 13 5 7 4 2 12 11 30 15 11 7 8 3 3 9 15 27 16 14 6 8 3 3 8 15 33 12 11 3 8 4 3 11 15 20 15 13 6 11 4 2 11 18 28 18 12 8 6 2 4 6 17 23 18 17 5 11 5 1 7 12 19 15 13 6 7 3 2 11 24 25 17 12 6 10 2 2 14 13 28 15 12 8 9 3 3 8 14 34 10 9 5 11 1 2 6 22 27 18 11 5 8 3 3 8 18 24 17 13 6 8 3 3 11 14 11 9 7 4 9 5 5 14 36 13 13 8 5 8 5 3 11 33 14 11 5 4 6 2 6 24 29 13 10 10 5 11 6 5 12 28 7 8 6 4 9 5 7 12 41 8 8 8 3 6 3 4 19 42 7 6 7 4 4 7 5 12 50 12 8 6 4 6 5 4 10 45 9 9 5 2 10 5 3 16 42 11 7 8 3 7 3 4 18 38 10 7 5 3 10 3 5 18 37 7 8 6 5 9 5 6 16 37 7 8 5 4 11 3 4 6 52 11 10 7 3 12 4 5 11 38 9 6 6 3 8 5 4 18 40 43 22 14 4 6 2 2 4 3 46 22 13 3 6 2 1 3 4 39 15 16 6 12 4 0 7 1 41 24 14 4 6 2 2 3 2 45 19 14 5 6 3 2 3 2 36 21 18 5 8 2 4 3 4 41 22 14 3 11 4 1 4 1 45 22 13 3 6 3 1 4 4 33 29 17 3 3 3 3 4 4 56 22 10 2 4 2 1 3 2 43 18 17 3 6 2 2 7 1 35 21 13 4 9 3 4 5 5 31 21 18 4 9 2 2 6 6 56 19 11 3 3 2 1 1 3 46 25 14 3 5 2 1 3 2 Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Pakistan Qatar Saudi Arabia Syria Tunisia UAE
Online Shopping 1/2

Total Books Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never Airline tickets Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never Movie theatre tickets Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never 1 1 1 1 3 2 2 7 80 2 1 1 2 2 2 2 4 84 7 4 5 1 5 9 1 9 59 1 1 1 1 4 3 3 8 78 1 1 0 1 3 2 1 8 83 1 4 6 1 6 6 6 10 62 3 1 2 1 5 1 3 9 74 1 1 1 2 2 1 2 5 85 0 2 2 2 6 3 3 10 72 2 1 1 1 3 1 2 10 78 1 1 1 3 2 3 3 13 72 0 0 0 0 0 0 0 0 100 2 1 0 2 2 1 1 2 88 2 1 0 1 3 2 2 8 80 1 3 3 3 7 5 3 13 63 1 1 1 1 3 4 10 18 60 2 1 2 2 2 2 5 8 77 6 5 2 1 4 11 18 31 24 1 1 1 1 3 2 6 14 72 1 1 0 0 1 2 6 14 74 1 2 2 2 5 8 23 27 31 3 0 1 2 3 5 8 17 63 1 1 2 1 3 2 5 9 76 0 3 1 2 4 5 13 23 49 2 2 1 1 2 3 5 16 68 1 1 0 2 3 8 21 26 37 2 2 1 2 6 9 17 23 38 1 0 1 0 1 4 6 7 79 2 1 2 0 2 2 5 11 74 1 1 1 2 4 9 21 33 27 2 2 3 2 6 4 4 12 65 5 4 4 3 5 4 4 9 62 6 4 4 1 11 5 4 21 46 2 2 3 2 7 4 5 10 65 1 1 2 1 4 5 4 12 69 3 2 3 1 5 2 5 15 64 2 2 2 4 6 6 4 11 64 3 3 4 3 5 3 2 5 72 1 1 1 1 4 3 8 14 68 3 2 2 2 5 3 2 12 69 2 3 0 1 7 6 7 16 57 2 2 2 2 5 4 5 15 63 3 1 2 3 4 2 4 7 74 4 2 2 2 6 4 3 9 69 1 3 2 2 6 4 4 16 62 Algeria Bahrain Egypt Jordan Kuwait Lebano Morocc Pakista Oman n o n Qatar Saudi Arabia Syria Tunisia UAE
Online Shopping 2/2

Total Items from online auction sites Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never Other items (clothes, electronics) Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never Deals from daily deal websites Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never 2 1 1 1 3 2 3 9 78 3 2 1 2 2 1 2 4 82 6 2 4 2 8 5 2 13 58 1 1 1 1 3 2 3 9 79 1 1 1 1 2 2 2 8 84 1 2 3 1 3 4 2 11 73 4 2 2 2 3 2 2 12 73 1 1 1 1 2 1 3 5 86 1 1 2 1 3 3 4 10 77 2 1 1 1 2 2 2 10 79 1 1 2 1 2 2 3 14 73 1 1 2 1 3 3 3 10 74 1 1 2 0 0 2 2 2 90 2 0 2 2 2 3 1 9 80 1 2 2 1 4 3 4 13 70 Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Pakistan Qatar Saudi Arabia Syria Tunisia UAE
2 2 2 2 5 4 4 11 69
2 2 2 2 5 2 3 7 75
6 6 2 2 12 5 6 16 45
2 1 1 2 5 4 5 10 70
2 1 1 1 4 3 3 9 76
1 3 3 2 5 4 5 10 68
3 1 2 2 5 4 3 16 65
1 1 1 3 5 2 4 6 76
0 2 3 2 4 3 5 10 70
3 2 2 1 5 3 3 11 71
2 2 2 3 6 4 5 18 60
1 2 2 2 6 4 6 14 63
2 2 2 1 2 3 3 1 84
3 1 4 2 5 4 4 9 68
1 3 2 1 6 5 4 14 63
2 2 1 1 3 2 2 9 78
3 2 1 1 1 2 2 6 82
8 4 0 0 6 5 1 12 65
2 1 1 1 3 2 3 9 78
1 1 1 1 1 1 1 9 84
3 3 4 1 2 3 2 8 74
5 2 1 3 4 2 1 12 72
3 1 1 2 3 1 3 4 84
0 1 3 2 1 0 5 10 78
4 2 1 1 2 2 2 9 77
2 2 2 0 2 2 2 16 73
2 2 1 2 3 2 3 10 76
1 0 2 1 1 0 2 3 88
3 1 2 3 0 2 2 7 79
2 3 2 2 5 2 3 11 70
Entertainment 1/3
Total Watching video clips Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never Listening to music Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never Downloading music Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never 17 17 14 8 9 4 3 9 19 13 15 13 8 11 4 3 8 25 16 19 11 5 8 11 5 11 15 19 18 15 7 10 4 3 7 17 15 19 14 10 10 4 3 6 19 16 19 12 8 6 4 4 9 20 22 19 14 8 7 4 4 8 16 16 19 12 8 7 4 2 8 23 14 14 13 4 14 3 4 14 20 24 18 13 6 8 4 1 10 16 16 18 15 5 8 6 1 16 15 14 15 11 9 10 6 4 9 21 19 15 13 12 8 4 4 6 19 18 19 13 5 8 3 3 11 20 17 18 15 7 9 4 2 10 17 31 22 13 5 6 2 2 6 14 22 23 15 5 6 2 2 7 18 28 19 7 8 7 5 2 14 9 32 22 14 5 5 1 1 5 13 30 22 16 6 6 1 2 4 12 28 23 13 6 3 1 1 8 17 37 15 13 5 6 3 2 9 11 31 24 14 4 5 1 1 6 13 23 17 13 3 10 0 3 13 18 35 22 10 6 5 3 1 7 12 35 21 13 3 6 2 2 10 9 26 20 12 6 7 3 3 6 17 29 20 14 7 5 2 1 4 20 36 24 11 4 2 2 2 5 13 34 21 14 5 5 1 1 7 11 34 26 16 6 5 1 1 4 5 27 27 20 6 6 1 1 4 7 29 26 9 6 9 7 2 8 2 36 28 17 5 5 1 1 3 4 34 28 19 5 4 1 1 3 5 30 28 15 6 8 0 2 4 8 24 18 15 8 11 3 0 8 13 28 29 16 7 5 2 2 4 7 25 26 14 6 6 2 2 9 10 37 25 15 5 6 2 1 6 4 34 25 16 5 7 1 2 6 4 39 25 15 6 4 2 1 4 4 27 24 18 10 4 2 1 5 9 43 25 10 5 2 1 2 5 5 36 26 16 4 4 2 1 6 6 Algeria Bahrain Egypt Jordan Kuwait Lebano Morocc Oman n o Pakista n Qatar Saudi Arabia Syria Tunisia UAE
Entertainment 2/3
Total Downloading movies/ videos Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never Playing online games Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never Downloading a podcast (pre-recorded video/ audio show) Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never 13 10 9 6 8 4 3 12 35 12 9 10 6 7 3 2 12 38 14 9 8 6 9 6 4 15 28 16 10 10 6 8 4 3 11 32 15 13 11 7 8 4 3 9 30 11 9 8 4 8 3 4 13 40 15 7 8 4 9 6 6 13 33 7 11 12 7 8 3 4 13 36 11 10 9 7 6 3 3 10 39 12 11 9 3 7 3 3 14 38 9 10 6 5 8 2 3 16 41 13 11 7 4 8 4 4 12 37 10 8 7 5 5 4 3 7 51 16 12 7 7 7 4 4 12 31 12 9 10 5 7 4 3 14 37 Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Pakistan Qatar Saudi Arabia Syria Tunisia UAE
15 15 12 8 11 4 4 10 21
12 15 12 9 9 4 3 9 26
13 15 14 7 1 8 5 16 20
17 15 13 9 12 5 4 8 18
12 16 13 8 11 5 3 9 24
17 15 8 8 9 4 5 11 25
18 12 13 10 10 2 3 10 22
10 14 13 8 9 3 3 11 28
12 13 10 6 13 5 3 13 24
22 16 12 6 9 4 2 11 18
15 15 15 4 10 5 2 18 17
15 14 10 8 12 6 5 10 21
15 11 9 8 6 4 5 7 34
12 18 11 4 10 4 2 15 24
15 15 15 6 11 3 3 11 21
8 7 8 5 7 5 4 13 44
7 6 9 5 7 4 3 11 47
11 5 8 4 7 4 5 19 39
9 8 8 6 8 5 4 12 39
6 8 8 4 10 7 4 10 44
6 7 6 3 9 2 8 12 47
6 5 8 5 7 4 3 14 48
5 8 6 5 7 4 4 10 50
7 7 6 5 6 8 3 10 48
10 7 8 4 5 3 2 13 46
7 8 9 4 6 4 3 17 42
6 7 6 4 7 4 4 13 48
5 3 4 4 6 5 3 6 64
7 7 6 6 4 5 5 16 43
7 7 8 4 8 5 3 16 43
Entertainment 3/3
Total Uploading video clip to video sharing website Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never Uploading photos to a photo sharing website Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never Reading blogs/ weblogs Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Pakistan Qatar Saudi Arabia Syria Tunisia UAE
11 11 10 6 8 4 4 12 34
10 14 10 7 8 2 3 11 34
9 5 2 5 8 1 7 21 41
15 14 13 8 10 4 4 9 25
10 12 12 7 8 5 4 10 31
7 9 7 5 9 4 5 17 37
8 4 10 2 6 6 4 12 48
9 12 10 5 7 3 3 11 39
9 8 9 5 9 3 3 14 41
10 11 8 3 8 4 3 16 37
10 5 9 5 7 5 5 16 39
9 10 8 6 8 5 5 11 38
11 9 7 6 7 2 3 9 46
15 15 9 6 4 4 3 16 29
7 7 9 5 8 6 4 15 40
12 13 11 6 9 4 4 11 29
12 13 12 7 6 2 4 9 35
11 2 5 6 11 5 6 22 33
16 15 13 8 9 4 3 9 24
13 15 13 8 9 5 4 10 25
6 12 10 5 11 3 3 17 32
10 8 12 5 12 6 5 9 33
8 13 10 7 8 5 3 10 37
9 15 12 3 10 4 2 12 33
12 13 9 5 9 4 3 14 31
9 10 10 5 14 5 3 15 28
10 11 10 6 9 5 4 11 34
11 10 9 6 7 5 2 9 41
16 14 9 7 4 3 4 15 29
8 11 10 6 9 6 4 15 30
18 16 13 7 8 3 3 10 21
19 20 11 7 7 3 3 10 21
15 12 13 9 12 2 2 16 18
21 17 14 8 8 3 3 9 17
18 15 14 8 9 4 3 9 19
15 14 13 6 12 3 3 11 22
17 13 13 6 12 3 1 13 22
16 16 15 7 7 3 4 9 24
17 19 10 3 9 1 3 13 26
16 13 11 6 7 3 3 13 27
21 10 15 7 8 4 3 14 19
16 15 12 8 7 5 4 10 24
15 17 10 7 6 2 2 7 34
25 20 14 5 5 2 4 7 18
17 16 12 6 8 3 3 13 23
Researching Other items

Total Researching items to purchase Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never Researching/choosing holidays Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never Research for deals/ special offers Daily Most days of the week At least once a week At least once a fortnight Once a month Once in 2-3 months Once in 4-6 months Less often Never 12 10 10 5 8 4 4 12 36 15 11 9 3 7 3 3 10 40 16 9 14 4 11 4 2 12 28 14 9 10 6 9 4 4 10 35 7 9 7 5 8 4 3 13 43 12 12 12 5 12 3 4 13 28 9 9 10 7 9 4 6 15 32 12 7 7 6 5 2 3 8 49 12 11 8 3 9 3 4 15 35 12 9 8 4 6 3 3 15 40 8 12 10 6 11 4 3 15 31 8 11 12 6 10 3 6 11 34 10 6 7 2 3 2 2 9 57 15 12 8 7 7 3 4 9 35 12 12 13 5 10 4 3 14 28 Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Pakistan Qatar Saudi Arabia Syria Tunisia UAE
6 7 10 6 12 5 4 14 37
6 6 8 5 8 3 2 13 49
11 12 14 4 9 6 1 24 20
5 7 9 6 12 5 5 14 37
4 4 7 7 13 8 4 14 40
6 7 11 7 11 6 5 16 31
6 7 11 6 15 7 4 17 29
5 5 7 4 7 4 4 9 55
6 8 16 5 10 3 3 12 37
7 6 8 4 9 4 2 17 42
5 10 11 6 14 6 4 18 26
6 10 11 7 13 7 5 13 28
4 7 6 2 8 2 3 9 58
8 7 7 4 9 5 3 12 45
6 10 13 6 14 5 4 16 26
3 4 5 4 8 6 8 16 47
4 5 4 3 5 4 7 11 57
7 8 8 7 8 2 15 18 26
3 3 6 4 9 5 7 14 49
3 2 4 3 7 6 9 18 48
2 6 6 5 6 6 12 20 38
4 3 7 4 12 6 7 17 42
3 4 4 2 5 4 7 12 60
5 4 3 7 6 7 10 21 37
5 6 7 2 6 4 4 14 53
5 3 5 5 8 7 11 21 36
3 4 5 4 9 8 12 15 40
3 3 3 3 4 3 5 14 62
3 5 3 3 4 7 9 16 51
3 6 6 3 10 10 8 21 33
Social Networking
Popular Social Networking Websites

Q. Which of the following social networking websites do you currently use/ have an account on? (Please select all that apply) Facebook is the most widely used Social networking website across the region 91% claiming to using it. Amongst other sites use Orkut emerges to be popular in Kuwait, Oman and Qatar.
Total Facebook Twitter LinkedIn Netlog Hi5 Others 91 26 16 12 9 19
Algeria 90 21 6 12 4 16
Bahrain 81 27 21 5 8 22
Egypt 95 30 10 14 12 12
Jordan 91 23 14 10 10 17
Kuwait Lebanon Morocco 86 30 17 13 8 31 92 24 24 8 6 12 90 19 7 16 6 20
Oman 90 26 21 15 10 34
Pakistan 90 18 29 6 8 24
Qatar 94 28 27 10 14 40
Saudi Arabia 86 30 20 18 6 22
Syria 83 21 8 7 11 12
Tunisia 94 23 9 10 7 18
UAE 90 27 28 8 12 25
None
18
10
10
14
Base: All: 8981

Frequency of Usage - Facebook

Q. How often do you sign into each account? Overall 2 in 3 respondents claim using Facebook everyday. Higher daily usage seen in UAE, Tunisia, Qatar, Lebanon, Kuwait, Jordan, Egypt and Bahrain. Those in Syria appear to use it less often than others.
Base: Those who use Facebook: 8160

Frequency of Usage - Twitter

Q. How often do you sign into each account? Twitter is significantly less popular than Facebook. Daily usage levels are also 1/3 rd of Facebook. However in Kuwait and Bahrain it exhibits higher usage than other countries surveyed.
Base: Those who use Twitter: 2345

Daily time spent on .Facebook

Q. On average, how much time do you spend on At least 50% of those surveyed claim using 30 minutes to 3 hours on Facebook. Interestingly 16% claim theyre always signed into their accounts.
Base: Those who use Facebook daily: 5412

Daily time spent on .Twitter

Over half of those who use Twitter daily claim they use it for a max of one hour in a day.
Base: Those who use Twitter daily: 520

Use of social networking sites at work

Q. Do you access the social networking sites at work? Q. Why dont you access social networking sites at work? 44% of the total respondents claim they use social networking websites at work. Highest usage seen in Bahrain, Qatar and KSA. Pakistan highest across the region with 58% claiming to use social networking website at work. Amongst those not accessing Lack of time cited as the main reason. Another nearly 20% not permitted by employer to do the same.
Base: Those who use working and use Social networking websites: 398
Base: Those who do not use Social networking websites: at work 398
News coverage
Q. Do you access any of the following online? In terms of news coverage, political news followed by lifestyle news is accessed by mostly by the people of this regions.
Base: All: 8981

Concerns regarding the internet

Q. We all know what the internet can offer, but concerns have been raised about the negative influence it has on our lives. To what extent are you concerned about the following aspects of the internet? Easy access of inappropriate content especially to children and youth is a major cause of concern amongst the people of this region. This concern has been elicited more by respondents from Algeria, Syria, Tunisia and Jordan. Addiction to the Internet is seen as major concern in Morocco and Tunisia.
Saudi Arabia
Total
Algeria Bahrain
Egypt
Jordan
Kuwait Lebanon Morocco Oman Pakistan
Qatar
Syria
Tunisia
UAE
Inappropriate content being easily accessible to children/ youth Internet addiction Keeps people away from an active lifestyle Social interaction becoming limited away from the internet Spamming Unwanted/ undesirable communication/ emails Lack of privacy i.e. personal information being easily available to others
3.36
3.52
3.20
3.44
3.49
3.32
3.12
3.57
3.29
2.89
3.28
3.39
3.51
3.49
3.16
2.99
3.03
2.86
3.06
3.00
3.02
2.78
3.22
2.91
2.60
3.04
2.98
2.99
3.11
2.91
2.93
2.91
2.75
2.97
3.02
3.08
2.79
3.07
2.95
2.58
2.97
2.99
3.01
2.95
2.90
2.79
2.74
2.58
2.80
2.90
2.88
2.67
2.76
2.67
2.51
2.79
2.89
2.93
2.92
2.80
2.77
2.65
2.74
2.72
2.83
2.86
2.80
2.85
2.72
2.64
2.90
2.86
2.72
2.89
2.84
2.61
2.53
2.60
2.59
2.71
2.75
2.68
2.57
2.64
2.33
2.67
2.72
2.58
2.60
2.67
Base: All: 8981

All figures are mean scores out of 4
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Main Usage of Internet in The UAE Is For Social Purposes (Sept-11)

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Main Usage of Internet in The UAE Is For Social Purposes (Sept-11)

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Bayt.

com - Internet Usage in the Middle East

Background & Methodology

Aged 16 plus years

Methodology and Sample achieved:

Lebanon Morocco 196 519

Saudi Arabia 1237

Demographic Profile 1/3

Base: All: 8981

Demographic Profile 2/3

Base: All: 8981

Demographic Profile 3/3

Base: All: 8981

Base: Working: 6176

Device Used and Place of Access

Base: All: 8981

Devices Used By Country

Kuwait Lebanon Morocco

Base: All: 8981

Place of Access By Country

Kuwait Lebanon Morocco Oman Pakistan 89 92 80 73 82

Base: All: 8981

Own or Shared Computer

Base: Those who access Internet at home: 7755

Type of Internet Connection & Availability of Wi-Fi

Availability of Wi-Fi Yes

Base: All: 8981

Time spent using the internet

Base: All: 8981

Search Engines and Chat Software's

Search Engines Used

Kuwait Lebanon Morocco

Google Bing (MSN/LIV E) Yahoo!

Ask AOL Search

Base: All: 8981

Favorite Internet Browser

Base: All: 8981

Kuwait Lebanon Morocco

Base: All: 8981

Popular Chat Softwares

Total Google talk! Windows LIVE Yahoo! Messeng er Skype

Kuwait Lebanon Morocco

Base: All: 8981

Uses of the Internet

Socializing using the Internet

Education & Career Opportunities

Online Shopping 1/2

Online Shopping 2/2

Researching Other items

Popular Social Networking Websites

Total Facebook Twitter LinkedIn Netlog Hi5 Others 91 26 16 12 9 19

Kuwait Lebanon Morocco 86 30 17 13 8 31 92 24 24 8 6 12 90 19 7 16 6 20

Base: All: 8981

Frequency of Usage - Facebook

Base: Those who use Facebook: 8160

Frequency of Usage - Twitter

Base: Those who use Twitter: 2345

Daily time spent on .Facebook

Base: Those who use Facebook daily: 5412

Daily time spent on .Twitter

Base: Those who use Twitter daily: 520

Use of social networking sites at work