Carolyn Joyce Barksdale, Inc 285 Oblate Dr. San Antonio, TX 78216 cjoycebarksdaleinc@att.net Website: carolynjbarkdale.

com

To whom it may concern: Carolyn Joyce Barksdale, Inc is a small business, seeking applicants for the attached job announcement. If you will, please share this great employment opportunity with your parishioners and any other entities that you may know that might be interested in this kind of employment. Should you have questions about the positions or need additional information, please do not hesitate to contact us at the numbers listed below. Thank you,

Carolyn Joyce Barksdale-President

Carolyn Joyce Barksdale-President / CEO Office: 210-457-7751 Fax: 210-340-3811 Cell: 210-862-3876 Email: carjbar@satx.rr.com

Carolyn Joyce Barksdale, Inc 285 Oblate Dr. San Antonio, TX 78216 cjoycebarksdaleinc@att.net Website: carolynjbarkdale.com

23 FORCE SUPPORT SQUADRON Education Specialist/Customer Support Representative MOODY AFB, GA.

Position: Education Specialist Closing Date: Open till February 10, 2012 9:00am EST Date Posted: 1-31-2012 Hours per Week: Full-time 40 hours a week Carolyn Joyce Barksdale, Inc.; seeks to hire an individual for a part-time position working thirty (30) hours a week for the position of Education Receptionist Services for the U.S. Air Force voluntary off-

duty education program, to include providing customer service support and classroom scheduling and facilitation as contained in this SOW for the 23 FSS/FSDE, Moody AFB GA.
Interested parties must submit their resume to cjoycbarksdaleinc@att.net.

QUALIFICATIONS Excellent customer service and verbal communication skills are essential; must be familiar with the Air Force training concepts and methods; proficient with Microsoft Office Suite (including Internet Explorer), and form filler software. Contract shall have appropriate related professional work or volunteer experience of at least one (1) year is highly desirable; knowledge of and/or experience with the Air Force computer/network security regulations is mandatory. Contractor shall have at least two (2) years experience in hardware and software applications used by the distance-learning application is preferred, and knowledgeable of Air Technology Network (ATN) equipment for satellite training sessions. Microsoft Office is a must

Carolyn Joyce Barksdale, Inc 285 Oblate Dr. San Antonio, TX 78216 cjoycebarksdaleinc@att.net Website: carolynjbarkdale.com

CUSTOMER SERVICE JOB DESCRIPTION: Performs general education-customer-service related duties. Greet customers, determine the purpose for visit, and serves the customer or refers to the appropriate member of the staff or resource material. Makes counseling and testing appointments. Answers telephone calls and provides information and refers as appropriate. Interviews and assists students applying for tuition assistance (TA),correspondence course enrollments, education level changes, applications for waiver of TA reimbursement, and related actions. Reviews TA requests and degree programs; advises students and recommends approval/disapproval to education technicians. Provides assistance to departing students to ensure they have no obligations prior to PCS, TDY or separation. Uses word processor/publishing software to create, format, modify, edit, and print a variety of letters, reports, memos, graduation programs, and other textual documents. Assists with CCAF enrollments and student status service. . Reviews education records of members out-processing PCS/SEP/RET, and ensures the virtual out-processing program is properly updated. Classroom scheduler and facilitator. Will monitor the use of all education classrooms and ensure requests for classroom reservations are properly recorded to avoid overbooking, and will also ensure classrooms are unlocked at least fifteen (15) minutes prior to scheduled meeting time. Shall work closely with on-base schools to ensure classrooms are assigned to meet the needs of their course schedules.

Carolyn Joyce Barksdale, Inc 285 Oblate Dr. San Antonio, TX 78216 cjoycebarksdaleinc@att.net Website: carolynjbarkdale.com

Assists with the Administration of AETC Type 6 Technical Training Courses. Schedules computer based training (CBT) courses for a structured classroom environment. Verifies availability of computer laboratories to support the requested training; provides units with a final monthly training schedule; receives names and other pertinent data of students from units scheduled to attend training; monitors students progress and assists students as needed with computer and software operation; troubleshoots any software related problems students may have with the courseware. Notify the ESO/Chief, Force Development, or IT Specialist of any computer hardware related problems. Assists with the scheduling and facilitation of video tele-training (VTT) Courses Utilizes the AETC Distance Learning Guide or Government Education and Training Network (GETN) schedule to determine available broadcast and verify broadcast identified during annual screening and out-of-cycle request. Coordinate with the appropriate training provider to obtain a slot on the ATN downlink. Notifies unit(s) when scheduled downlink is confirmed. Obtains names of students from unit(s) and reserve the training rooms for the scheduled broadcasts. On the day of the broadcast, the candidate shall ensure the training room is fully operational. The candidate shall monitor the ATN classroom periodically during the broadcast and shall be available to assist with any technical problems as necessary. Resource Management. The candidate shall manage the use of the computer laboratory equipment and ATN equipment; candidate shall notify the ESO/Chief, Force Development, of malfunctioning equipment; and the candidate shall assist the ESO/Chief, Force Development, in identifying needed upgrades to distance learning equipment. Air Force Institute of Advanced Distributed Learning Enrollments. Candidate shall verify eligibility of personnel requesting enrollment in USAF Professional Military Education Courses and specialized course; candidate shall advise personnel of course completion policies; candidate shall use the Military Personnel Data System (MILPDS) to enroll eligible personnel, and candidate shall use the CDSAR program or telephone to inquire and respond to customer inquiries of course status. The contract may be terminated in accordance with the termination clauses contained within the contract.