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At a Glance Organization
Twin County Regional Healthcare Galax, Va. - 141 beds - Recognized in 2009 as a Most Improved Hospital in Most Wired Survey1 - Named a 2010 Top Performing Hospital on Quality Measures by the Joint Commission2
Critical Issues
- Achieving meaningful use - Implementing CPOE successfully - Providing excellent patient care
Results
- Rapid achievement of >30% CPOE utilization of total orders by hospitalists - Physician buy-in and acceptance of CPOE - Well-positioned for demonstrating meaningful use
was available to answer questions or assist if necessary. Our hospitalists quickly learned the system and were able to place electronic orders with just a couple of follow-up questions after the initial training ... they just took it and ran with it. It was almost effortless! One of our hospitalists actually compares it to shopping online. You pick out orders, put them in a basket and at the end when you have everything you need, you submit them. So using it is not something that is complicated or unfamiliar to them.
For example, we can customize order sets as we need to so that our physicians are comfortable and satisfied. I am fond of saying that the way Paragon is designed, if you can think of it, you can build it! We have been able to easily convert existing protocols and standing order sets for physicians so what they are ordering is familiar to them, and the same Windows-based structure that enables ease of training also facilitates incorporation of the CPOE system into their day-to-day care of patients.
We have found that the flexibility and customization you can do in Paragon is a real bright spot and a particular strength of the system. Were able to easily suggest improvements or modifications and get those implemented that same day. - Arthur Pemberton, M.D. Hospitalist Director
A telling example of this simplicity and familiarity is a locum tenens physician who had never seen our CPOE system before and was filling in for one of our staff. After 30 minutes of training and a couple follow-up phone calls, he began admitting patients and placing orders on the system that same evening.
Dr. Pemberton and the other hospitalists have acknowledged that a more rigid system would have faced more resistance. We have found that the flexibility and customization you can do in Paragon is a real bright spot and a particular strength of the system, he has noted. Were able to easily suggest improvements or modifications and get those implemented that same day. I think that customization has given our physicians greater ownership in the success of our CPOE initiative and as a
Our mission is to serve the healthcare needs of our community and provide the highest quality of care in the most cost-effective manner. The Paragon information system is well-designed for community hospitals like ours with a mission like ours. - Jon Applebaum President & CEO
result played a significant part in their uptake and utilization. The fact that Paragon is fully integrated and that all of the information is available via the Paragon WebStation portal is another huge plus. Being able to view a patients chart, diagnostic images and labs and now being able to place orders with CPOE through a single access point even remotely from home or office has increased physician buy-in and acceptance.
As Jon Applebaum, our president and CEO puts it, Our mission is to serve the healthcare needs of our community and provide the highest quality of care in the most cost-effective manner. The Paragon information system is welldesigned for community hospitals like ours with a mission like ours.
Paragon CPOE was built to be pretty flexible, and we took advantage of that. The implementation was a very smooth one for the hospital - Jack Roberts Director of Information Systems
Copyright 2011 McKesson Corporation and/or one of its subsidiaries. All rights reserved. Paragon is a trademark of McKesson Corporation and/or one of its subsidiaries. Windows is a trademark of Microsoft Corporation. All other product or company names mentioned may be trademarks, service marks or registered trademarks of their respective companies. PRT478-10/11
Paragon HIS
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1
2009 Most Wired Survey and Benchmarking Study, Hospitals & Health Networks, American Hospital Association, July 2009 2 Improving Americas Hospitals: The Joint Commissions Annual Report on Quality and Safety, 2011, www.jointcommission.org