AGREEMENT This deed of agreement made on the -------- day of -------- 2002 between M/s.

Best Securitas & Consultants 1419/1, 3rd Cross, K.T.J. Nagar, Davangere- 577002, Karnataka registered security agency with Director General Resettlement, Ministry of Defence, Government of India, New Delhi hereinafter called the LICENCEE which expression shall include its successors executors, administrators and assignees on the one part and BHARAT SANCHAR NIGAM LIMITED, Office of the General Manager Telecom, M.C.Road, Mandya 571401 1.That for and on behalf of Government of India where expression shall include its successors hereinafter called the LICENSOR on the other part. 2.Whereas the Licencee has agreed to provide the security service to the Exchange/Offices/Customer Customer Service Center and Stores of Mandya Telecom District. 3.The Licencee has accepted to provide the security service of the rate as per the Guidelines for sponsorship of security agencies of the Directorate General Resettlement, New Delhi and his acceptance Letter No. ------------------------------. 4.The Licencee shall be responsible for the discipline, good conduct and behaviour while discharging the security services. 5.The Licencee should furnish a list of employees who will be deployed at the premises as mentioned above prior to their deployment at the premises. 6.The Licencee should be responsible for supply of uniforms, name bagges, identity card, disbursement of salaries etc., to the security personnel. 7.The Licencee should be responsible to provide immediate replacement of absentee consequent sickness or absence for any other reason.

8.The License will be responsible for providing the following services. a) He should regulate the points of exit and entry of road gates to ensure the movement of persons, vehicles and materials and should maintain staff register. b) He should see to it that unauthorized materials are not carried inside the premises. c) Should ensure that tall the rooms in the premises are locked up after the office hours/officers concerned have left the office along with patrolling in the concerned premises. d) He should provide escort for cash as and when necessary. e) Full protection is to be provided to the asset and personnel of the B.S.N.L. and will be responsible for regulating the visitors. f) In case of fire break out, he should inform the Fire Brigade immediately. The security personnel will be responsible for fire safety and Fire fighting if fire breaks out in the premises. The Licencee will maintain liaison with the local authorities like Police, Fire Brigade etc. g) Their duties also will include analysis of threat perception and protection from threat from terrorists/outsiders etc. h) The Licencee will deploy only ex-servicemen who have been duly discharged from their defence services after checking their antecedents.

i) That the employees engaged by the Licencee will be in the employment of the Licencee only and not of the Bharat Sanchar Nigam Limited. j) The Licencee should ensure effective supervision of duties and responsibility of personnel employed at various locations. He should also ensure that none of its employees indulge in disorderly manner and behavior or consume alcoholic /intoxicating drinks while on duty. k) The Licencee is responsible for due compensation for any injury and accident to persons employed by it. He should make good the loss/damage to the office property arising due to negligence on the part of its personnel. l) The Licencee should ensure that the Gunman deployed by them are in possession of (provide sufficient) guns and arms with ammunition under valid licenses as required. The personnel must be provided with torches with cells and other equipment as required for duty at its own expense. m) The Licencee should comply with all statutory obligations submit the PF and ESI paid challans every month. 2. The Licencee shall abide by the rules and regulations of BSNL. O/o GMT. Mandya and instructions issued from time to time during period of sponsorship. 3. The Bill should be submitted in duplicate, one copy duly stamped and signed by the Licencee. 4. The security services provided should be upto the satisfaction of the officer-incharge of unit concerned.

5. The sponsorship is valid for a period of 2 years with effect from the dated of commencements of work as per the work order to be issued by the Licensor. Extension of agreement for further period if required may be considered as per mutual agreement. 6. Description of the service and related terms in respect of working hours and rates are at Annexure-I. 7. General terms and conditions are at Annexure-II. Failure to enforce any of the terms and conditions contained in the contract shall not be a waiver of the terms and conditions. 1. LICENCEE Signature Name Seal : : : LICENSOR Signature Name Seal : : :

1.

WITNESSES: Signature : Name : Seal :

Signature Name Seal

: : :

ANNEXURE-I DESCRIPTION OF WORKING HOURS, RATES AND TERMS AND CONDITIONS 1. In consideration of the payments to be made, the Agency will provide security services for our premises at the locations detailed below. LIST ENCLOSED Consequent upon closing down of the offices identified, the services to that office may be terminated with due notice. 2. The agency will be responsible for providing the following services:a) The Agency will regulate the points of exit and entry of road gates and rail gates to ensure that movement of persons, vehicles and material into and out of the premises are controlled, screened and guarded against unauthorized entries/removals of any material from the premises of the office. The Agency will be responsible for maintaining rail/road gate registers for keeping a record of the goods/materials entering/leaving the premises. b) The Agency will inspect the incoming vehicles to see that unauthorized extraneous material are not carried inside so as to give a wrong reading of weighment when carrying the office material outside the warehouse/stockyard with proper documents.

c) The Agency will also ensure that all the rooms in the premises are locked up after the officer/s concerned have let the office. Round the clock surveillance will be maintained covering all the premises of the B.S.N.L., including patrolling in the stockyard.

d) The agency will provide escort for cash as and when necessary. e) Full protection is to be provided to the cash and personnel of the B.S.N.L. The agency will be responsible for regulating the visitors. f) In case of fire breaking out, the Agency will inform the fire Brigade immediately. The personnel employed by the Agency will be well trained in the use of fire detection and alarm systems and fire extinguishers installed in the office premises. They will be responsible for fire safety and fire fighting if fire breaks out in the premises.

g) The agency will conduct periodical surveys to check the effectiveness of the fire fighting equipment and fire extinguishers and also the fire detection and alarm systems installed in the premises and will immediately bring to the notice of the authorities, if any of the installation are not working properly or have crosses the effective date limit. h) The agency will maintain liaison with the local authorities like Police, Fire Brigade etc. i) The agency will deploy only ex-servicemen who have been duly discharged from their defence services after checking their antecedents. 3. The agency will ensure effective supervision for due performance of duties and responsibilities deployed at various locations. The agency will at no point of surveillance is ignored. The agency shall ensure that none of its employees deployed in the premises alcoholic/intoxicating is in disorderly behavior or consume alcoholic/intoxicating while in duty. 4. For carrying out the work, the Agency at its own cost provide all necessary safety aids, equipment and clothing ensure the safety of the personnel deployed. 5. The agency will be responsible for due compensation any injury and accident to persons employed by it. They will be liable to make good for nay loss/damage to the fire and fittings, office equipment and furniture, materials of the company arising due to negligence on the parts of personnel. 6. The agency will ensure that personnel at the surveillance points are in proper uniforms to be provided by the agency identification. The Agency would provide sufficient gun arms with ammunition under valid licences as required. Personnel must be provided with torches with cells and equipment as required for duty by the agency at its own expenses. 7. The agency will issue identity cards with photographs all employees within one month from the date of signing agreement. The identity cards must be displayed by the respective employees while on duty and no employee of the agency will

allowed to enter the premises without such card. The agency will keep the B.S.N.L. informed of any new deployment replacement of its personnel who will also be issued an identity card within 15 days of deployment. 8. The agency will furnish a list of its employees who be deployed at B.S.N.L.s premises, prior to their deployment. The agency will also issue name badges to their employee within one month of the signing of the agreement, which must be by the employees while on duty. Any subsequent deployment a replacement will also be issued a name badge within 15 days of deployment. 9. Payment of wages, service charges etc would be as per GUIDELINES FOR SPONSORSHIP OF SECURITY AGENCIES of the DIRECTOR GENERAL RESETTLEMENT.

ANNEXURE II GENERAL TERMS AND CONDITIONS 1. The agency will comply with all statutory obligations as per various acts or notifications or rules or statutory applicable, including security guards Regulations Act 1981. The agency will keep B.S.N.L. indemnified from all acts omission or commission, faults, braches and/or any claims/demands or loss, injury and expenses to which B.S.N.L. may be put, or involved in as a result of the agencys failure to fulfill any of the statutory obligations. B.S.N.L. will be entitled to recover any of such losses or expresses which it may have to suffer or incur on account of such claims, demands, loss or injury from the agencys monthly remuneration or from any other sums available with the B.S.N.L. under this agreement or any other agreement without prejudice to its any other rights under law. 2. All documentary records will be maintained by the Agency as per statutory requirements and produced whenever required for inspection. The agency must also submit all reports/returns as required under the Acts, Notifications, Rules and/or Statutus as applicable. 3. The agency will furnish all requisite registration certificates and licenses under the statutory provisions, which are required and necessary to take up such jobs and complete the same within the stipulated time, including a valid licence under Contract Labour (R & A) Act 1970 before work is starter as per the work order. The Agreement will be liable to be terminated on failure to produce any such certificates/licenses.
4.

The Agency will disburse wages to their personnel before the 7th of the succeeding month in the presence of the authorized nominee of the B.S.N.L.. An attested copy of the wage disbursement sheet is to be submitted by the Agency to the B.S.N.L. by the 10th of each month. The agency will by 15th of succeeding month submit a copy of each of challans shoeing remittance to PF & ESI along with a covering letter with a list of employees for whom remittances have been made. Non-submission will entitle the B.S.N.L. to deduct 10% of the bill as a penal measure. This will be released without interest, on submission of documents evidencing the remittances. Continuous failure to submit such challans for 3 months may lead to termination of agreement.

5. The agency may at its own expense take necessary insurance cover in respect of the staff and other personnel deployed by the Agency for rendering of the aforesaid services. The B.S.N.L. will not reimburse/pay any sum to the Agency on this account. 6. The agency shall not appoint any sub-agency/sub-contractor to carry out any obligation under this agreement.

7. The agreement shall be valid for a period of two years with effect from the date of commencement of work as per the work orders to be issue by the B.S.N.L. Extension of agreement for a further period if required may be considered at the desecration of the B.S.N.L., subject to the satisfactory performance of the agency and sponsorship of the Agency by DGR. 8. Either party can terminate the agreement by giving 15 days notice. In case of any serious misconduct on the part of the agency, including their employee, affecting the work and interest and reputation of the B.S.N. or whenever the services of the agency are not found satisfaction or in case the agency calls to perform the job as per the requirements and / or to complete the job satisfactory, the B.S.N.L. reserves the right to summarily terminate the services. 9. The agency will submit the bills in duplicate to the authorized representative of the B.S.N.L. for the services rendered in the previous month. After proper scrutiny and authentication the B.S.N.L. will make efforts to release the payment within 20 days of receipt of bill. However, non-payment/delay in payment o bills shall not be the reason to withhold payment of wages to the personnel deployed by the agency in B.S.N.L. s premises. On non-submission of documents as listed above, the B.S.N.L. will reserve the right to deduct 10% of the monthly bills form the running bills. This shall be released on a month-to-month basis on submission of documents as listed above. ARBITRATION 1. All question, claims disputes or differences of any kind whatsoever arising out of or in connection with or concerning this agreement at any time whether before or after determination of this agreement shall be referred by the parties hereto for the decision by a Sole Arbitrator to be appointed by B.S.N.L. Head Quarter and Jurisdiction will be Mandya Telecom District. 2. The Arbitrator shall adjudicate upon all the disputes between the parties hereto. 3. The arbitrator shall hear the cases independently and impartially and shall not represent the interest of any party. 4. Work under the agreement shall be continues by the agency during the arbitration proceedings and recourse to arbitration shall not be a bar to continuance of the work.