Dr Punit Sethi : (First in World in

One Day) Lean Semlnur on Quullty to

lnclude TQM, QMS, ISO/EMS/OHSAS-
9001/14001/18001, 5-S, TQMeX, Slx
Slgmu, Leun Slx Slgmu, TOC, QFD,
Quullty Clrcle, SPC und MORE.. ull ln
ONE DAY!!

Date: 03 March 12, 10 March 12..
Venue: To be confirmed Shortly
Location: Mumbai, New Delhi, Bangalore
Contact: ps840@hotmail.com
Introduction:
Success of Japanese Management World wide is based on guiding principles. . .:
Service to the public by providing high-quality goods and services at reasonable
prices, we contribute to the publics well-being;
Fairness and honesty we will be fair and honest in all our business dealings and
personal conduct;
Teamwork for the common cause we will pool abilities, based on manual trust and
respect;
Uniting effort for improvement we will constantly strive to improve our corporate and
personal performances;
Courtesy and humility we will always be cordial and modest and respect the rights
and needs of others;
Accordance with natural laws we will abide by the laws of nature and adjust to the
ever-changing conditions around us; and
Gratitude for blessings we will always be grateful for all the blessings and kindness
we have received.
The guiding principles were remarkable for their time. The seven principles are used
by Matsushitas company today and serve as principles for other Japanese companies.
Because the guiding principles are such powerful statements and an extension of the
Japanese cultural into business, the principles have been renamed to the Seven
Spirits of Matsushita to honor Matsushita (Electric Company). The Japanese
Management Techniques to include Kaizen, Lean Production, TQM, SMED, 5-S, 3M,
JIT.. and more

Total quality management or TQM is an integrative philosophy of management for
continuously improving the quality of products and processes.
TQM functions on the premise that the quality of products and processes is the
responsibility of everyone who is involved with the creation or consumption of the
products or services offered by an organization. In other words, TQM capitalizes on the
involvement of management, workforce, suppliers, and even customers, in order to
meet or exceed customer expectations. Considering the practices of TQM as discussed
in six empirical studies identified the nine common TQM practices as cross-functional
product design, process management, supplier quality management, customer
involvement, information and feedback, committed leadership, strategic planning, cross-
functional training, and employee involvement
Objectives
1. To understand practical aspects of Japanese Management
Techniques which are applicable to the organization where they are
working
2. To deal with important Quality Management Matters in Industry.
3. The participants would be provided techniques to deal with the
situations which may come in their day to day life with special reference
to the work place.
4. The participants would be given Dos and Donts which are essential
for involvement of whole organization and for success in achieving
goals/targets.
5. To acquaint participants about International Quality Management
System.
6. To acquaint participants about best practices of Quality Management
in International Business (also to deal with International
Client/Consultant/Contractor/Vendor/Supplier).
7. Practical case studies for brain storming and for easy grasp of
subject in minimum time frame.

Your Course Leader:
Dr. Punit Sethi
B.Tech, M.Tech, M.Sc,M.B.A,
PhDF.I.E, F.I.V, M.I.R.CM.I.B.C,
CE(I)Lead Auditor ISO 9001:2008,
IMS (EMS 14001, OHSAS 18001)
N.D.T (RT, UT, MT, PT)Member
American Society of Civil Engineers
Member American Society of Quality
Expert TQM, TQMeX, Six Sigma, Lean Six Sigma,
QA/QC, TOC, QFD, SPC, Quality Circles

Please see LINKs
Linkedin
http://in.linkedin.com/pub/dr-punit-sethi-phd/3/99a/878

Twitter
https://twitter.com/#!/drpunitsethi

Google declares Indian engineer-cum-author as most popular
Expert
http://in.news.yahoo.com/google-declares-indian-engineer-cum-
author-most-popular-095501466.html

The Wull Street Journul, USA World Wlde coveruge to Dr Punlt
Sethl
http://onespot.ws|.com/lndlu-news/2011/07/01/5645f/fucebook-
bused-novel-by-lndlun-uuthor



Incredlble : The Worlds Most Populur Soclul Medlu Expert (ln
Engllsh)

http://www.youtube.com/watch?v=zTfMTgfDnCw&feature=mfu_in_order
&list=UL



Incredible India (in Hindi)
http://www.youtube.com/watch?v=zKhPP8UkcGw&feature=mfu_in_ord
er&list=UL






A TECHNO -COMMERCIAL EXPERT WITH BTech, MTech, MSc, MBA,
Doctorate in BUSINESS MANAGEMENT AND WITH 30 YEARS
EXPERIENCE IN INDIA & ABROAD.
Specialties: Finance, Highways, Real Estate, Nuclear/Thermal Power,
QA/QC, QMS, Lead Auditor ISO:9001-2008,14001, OHSAS, 18001 IMS,
Environment, Marketing, Fellow of Institute of Engineers( FIE), Fellow
of Institute of Valuers (FIV), Member of Indian Roads Congress (
MIRC), member of Indian Buildings Congress (MIBC), Chartered
Engineer- CE (I), Member American Society of Civil Engineers, Qualified
on (NDT-Non-Destructive Tests), Tunnels, Airports, SEZs , Sea Ports,
JVs, MLCPs, Malls, Five Star Hotels, IT Parks, Soft Skills, Human
Relations, Social Media...............
Visiting Faculty Amity University, IGNOU, Many Engineering Colleges,
Guest Speaker various Universities including IIM and
National/International Management & Infrastructure Forums, regularly.
Written books and articles on TQM, Corporate Governance,
Construction Technology, Social Media/Corporate Communication,
Project Management and even fiction. Latest book Luv U Mate
released by Honble Shri Kapil Sibal, Minister of HRD, Communication &
IT, Government of India

1 Day Seminar Schedule
Session 1 : What are Japanese Quality Management
Techniques?
1. What is Kaizen?
2. Characteristics of TQM.
3. Application Prospect of TQM.
4. New development of TQM, TQMeX.
5. SPC.
6. Comparison American Quality Experts also Japanese Experts
Quality Theories
Session 2 : 5-S
1. 5-S Principles
2. Understanding 5-S; Practice.
3. 3M.
4. JIT (Kanban).
5. Lean Production/Toyota Production.
6. Six Sigma
7. Lean Six Sigma
8.
Session 3 : ISO
1. QMS and its Principles as per ISO 9001:2008.
2. EMS 14001.
3. OHSAS 18001.
4. SMED.
5. TQM and Business Strategy.
6. Organization for Quality Management, Quality Culture
7.
Session 4 : Case Studies
1. Auditing, Certification and Awards.
2. Case Studies (for Industry applying Quality Management/TQM
Principles)

Experience Sharing and Question Answers
Target Audience: The program will benefit: Entrepreneurs,
Top/Senior Management, Operations, Marketing, HRD, Engineers,
Finance, Accounts, Admin, Legal, Departments of whole Industry
(Manufacturing, Software/IT, Retails, Hospitality, Infrastructure,
Government, Public Sectors, Middle Level/Entry Level participants even
for House Wives/Potential Entrepreneurs. For In-House Seminar, the
program would be modified as per requirement/nature of work.
Fees per Participant is INR 6,500/- + 10.3% service Tax

This is a non residential course.

This workshop is restricted to 30 participants and seats are available on
1
st
come 1
st
serve basis. To register Pl send us your full company name,
postal address with pin as required on the invoice along with the
nominated officials Full name, designation, email address and telephone
no. for further communication.

For any assistance Pl contact Mr. Adan Shahid 09594830091
or mass@ibmgroup.in
INDIAN BUSINESS MEDIA GROUP 203/204, A-Wing,
Sagar Drishti, Behind New Shahi Hotel, Mi ra -bhy Road, Mira Road
(E), Thane 401107 Tel: 022 6581 0108 Fax: 022 2812
8135 Web: www.ibmgroup.in