AS101 Soft Skills

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AS101 Soft Skills
POLYTECHNIC MINISTRY OF HIGHER EDUCATION MALAYSIA DEPARTMENT OF GENERAL STUDIES
COURSE INSTRUCTIONAL DURATION CREDIT (S) PREREQUISITE(S) SYNOPSIS
: AS101 SOFT SKILLS : 15 WEEKS : 2
: NONE
SOFT SKILLS covers basic knowledge and skills in soft skills. The course provides exposure and experience for personality development, communication skills, management, leadership, writing and appreciation of professional ethics. This course will develop proactive spirit and attitude in students thus giving confidence to become excellent and charismatic individuals.
LEARNING OUTCOMES Upon completion of this course, students should be able to: 1. portray positive internal and external personality traits during presentation and in both personal and professional life 2. apply effective communication skills in various verbal and non-verbal forms of communication at workplace, in meetings and interviews. 3. practise management skills by applying management techniques effectively in handling project given. 4. 5. enhance effective leadership skills in conducting a group project. demonstrate effective writing skills in producing proper types of reports, letters and curriculum vitae to be applied in future working environment. 6. apply professional work ethics consisting of protocol and ettiquette, accountability and integrity during group presentation, and write reports individually based on materials given on environmental awareness and the aspect of safety and health to be applied in real life situation.
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SUMMARY
AS101 Soft Skills
(15 LECTURE: 30 PRACTICAL)
1.0 PERSONALITY DEVELOPMENT This topic reveals the knowledge of personality development that includes self-image and character, critical and creative thinking, emotions and self-development, positive values and sexual aspect, spiritual and social. 2.0 COMMUNICATION SKILLS his t This topic provides knowledge and experience for the students in order to communicate effectively, including listening skills, presentation, public speaking, interviews, meetings and consultation. 3.0 MANAGEMENT SKILLS This topic introduces students to problem solving, time management, customer service and event management. 4.0 LEADERSHIP SKILLS This topic allows students to master the skills of planning, implementing, coaching, monitoring, evaluating, team building and decision making. 5.0 WRITING SKILLS This topic introduces students to the procedures, methods and formats of producing reports, official letters and 'Curriculum Vitae'
RTA (04:08)
(04:08)
(01:02)
(01:02)
(02:04)
6.0
PROFESSIONAL ETHICS (03:06) This topic allows students to understand the protocol and etiquette, accountability, integrity, awareness of environmental and occupational health and safety regulations.
RTA : Recommended Time Allocation
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SYLLABUS 1.0 PERSONALITY DEVELOPMENT 1.1
AS101 Soft Skills
Demonstrate competency of good appearance and personal image 1.1.1 List the characteristics of positive self image 1.1.2 Describe the physical appearance / positive self image 1.1.3 Explain the code of dress that is appropriate for certain situations Understand and care for physical well being 1.2.1 Explain the importance of hygiene and health 1.2.2 Explain the measures of personal safety Understand intellectual skills and competencies 1.3.1 Explain the importance of the culture of knowledge 1.3.2 Explain the creative and critical thinking Build the resilience of emotion and self esteem 1.4.1 Explain the importance of managing emotions 1.4.2 Clarify self interest / self esteem Implement positive values 1.5.1 List the elements of positive values 1.5.2 Explain the importance of ethical values Understand and respect the sexual aspects 1.6.1 Explain the sensitivity of the sex / gender sensitivity 1.6.2 List the types of sexual harassment Understand the importance of religious / spiritual belief 1.7.1 Explain the importance of religion in life Understand the importance of unity in a multiracial society 1.8.1 List the cultural diversity in the context of unity 1.8.2 Explain the importance of respect for the differences in multiracial society
1.2
1.3
1.4
1.5
1.6
1.7
1.8
2.0
COMMUNICATION SKILLS 2.1 Develop listening skills 2.1.1 Identify the barriers of communication and listening skills a. Listen effectively b. Apply one-way and two-way communication c. Identify communication effectiveness 2.1.2 Practise communication procedures a. Apply method of oral communication, writing & graphics b. Communicate accurately, clearly and appropriately according to the situation.
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AS101 Soft Skills
2.1.3
Deliver a complete and clear information a. Make detailed notes orderly b. Differentiate accurately between opinion and fact according to the situation.
2.2
Display effective performance / presentation 2.2.1 Execute a sound presentation 2.2.2 Use the latest technology Practise effective public speaking 2.3.1 Deliver the speech well 2.3.2 Draw the attention of listeners Demonstrate competent personality during interviews 2.4.1 List the needs for interview preparation 2.4.2 Practice the techniques of answering questions Participate in meetings 2.5.1 Discuss and resolve issues jointly 2.5.2 Contribute appropriate ideas and suggestions 2.5.3 Write details of discussion 2.5.4 Participate actively in discussions Practise consultation skills 2.6.1 Explain the consultation procedure 2.6.2 Implement effective consultation
2.3
2.4
2.5
2.6
3.0
MANAGEMENT SKILLS 3.1 Practise problem solving skills 3.1.1 Identify issues and problems 3.1.2 Classify problems 3.1.3 Select alternative solutions Apply time management skills 3.2.1 List the characteristics of time management 3.2.2 Identify priority tasks 3.2.3 Review the implementation of time management Demonstrate customer management skills 3.3.1 Identify customer needs 3.3.2 Provide the best service 3.3.3 Establish good relations with customers
3.2
3.3
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AS101 Soft Skills
3.4
Practise event management skills 3.4.1 Explain the procedure of event management 3.4.2 Conduct the event well 3.4.3 Review the effectiveness of the event management
4.0
LEADERSHIP SKILLS
4.1
Practise activity planning skills 4.1.1 Explain the procedures of activity planning 4.1.2 Implement the plan effectively Practise coaching skills 4.2.1 Provide guidance to team 4.2.2 Provide encouragement and motivation Practise monitoring and evaluating skills 4.3.1 Explain the importance of monitoring activities 4.3.2 Carry out monitoring activities 4.3.3 Evaluate the execution of activities Implement the culture of teamwork 4.4.1 Explain the concept of team building 4.4.2 Practice teamwork culture 4.4.3 Identify the obstacles in team building
4.2
4.3
4.4
4.5
Practise decision making skills 4.5.1 Explain the procedure in decisions making 4.5.2 Identify alternative solutions 4.5.3 Make appropriate decisions
5.0
WRITING SKILLS 5.1 Produce writing 5.1.1 Prepare reports according to formats and standards 5.1.2 Produce a working-paper 5.1.3 Provide minutes of meetings 5.1.4 Write formal letters 5.1.5 Prepare a Curriculum Vitae
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AS101 Soft Skills
6.0
PRACTICING PROFESSIONAL ETHICS 6.1 Understand protocol and etiquette 6.1.1 Explain the protocol for official/formal events 6.1.2 Explain the etiquette for official/formal events Observe and practise accountability 6.2.1 Explain the concept of accountability 6.2.2 Practise accountability in the implementation of tasks Discern integrity 6.3.1 Explain the concept of integrity 6.3.2 Practise a power abuse and corruption free work culture Understand the need for environmental awareness 6.4.1 Explain the importance of caring for the environment, including Green Technology, sanitation, health (hygiene), energy saving and other related factors. Practise occupational health and safety 6.5.1 List occupational health and safety regulations 6.5.2 Explain the importance of occupational health and safety practices
6.2.
6.3
6.4
6.5
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ASSESSMENT
AS101 Soft Skills
TYPES OF ASSESSMENT
The course is assessed through 100% Continuous Assessment
CONTINUOUS ASSESSMENT (CA): Continuous assessment is carried out throughout the semester and comprises the followings: a. b. c. d. e. Quiz Test Presentation Peer Assessment Other Assessment Task i. End-Of-Chapter ii. Project ( minimum 2 ) ( minimum 2 ) ( minimum 4 ) ( minimum 3 ) ( minimum 2) ( minimum 1) 10% 10% 40% 10% 10% 20%
[ Assessment Task above ( a-e ) to be executed during Lecture / Practical / Tutorial hour ]
Note : Refer to Assessment Specification Table for the details.
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AS101 Soft Skills
ASSESSMENT SPECIFICATIONS TABLE (AST)

COURSE : AS101 SOFT SKILLS COURSE LEARNING OUTCOME (CLO)
1. 2. 3. 4. 5. 6.
portray positive internal and external personality traits during presentation and in both personal and professional life apply effective communication skills in various verbal and non-verbal forms of communication at workplace, in meetings and interviews. practise management skills by applying management techniques effectively in handling project given. enhance effective leadership skills in conducting a group project. demonstrate effective writing skills in producing proper types of reports, letters and curriculum vitae to be applied in future working environment. apply professional work ethics consisting of protocol and ettiquette, accountability and integrity during group presentation, and write reports individually based on materials given on environmental awareness and the aspect of safety and health to be applied in real life situation.
ASSSESSMENT TASK CONTEXT 1 Competency of good appearance and personal image Physical well being Intellectual skills and competencies CONSTRUCT (CLO) 2 3 4 5 6 1 1 1 1 1 1 2 2 2 L Test M H L Quiz M H 1 End-ofChapter Peer assessment
Presentation
Project
PERSONALITY DEVELOPMENT
Resilience of emotion and self esteem Positive values Sexual aspects
Importance of religious / spiritual belief

Importance of unity in a multiracial society
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AS101 Soft Skills
ASSSESSMENT TASK CONTEXT 1 Listening skills Effective performance / presentation COMMUNICATION SKILLS CONSTRUCT (CLO) 2 3 4 5 6 3 1 3 1 1 1 1 1 1 1 2 1 3 1 2 2 L Test M H L 2 1 1 Quiz M H 1 1 1 End-ofChapter Peer assessment
Presentation
Project
Effective public speaking

Competent personality during interviews Meetings Consultation skills Problem solving skills
MANAGEMENT SKILLS
Time management skills Customer management skills Event management skills Activity planning skills Coaching skills
1 1 2 1 1
2 2
LEADERSHIP SKILLS
Monitoring and evaluating skills
Culture of teamwork
Decision making skills
3 2
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ASSSESSMENT TASK CONTEXT 1 WRITING SKILLS Writing CONSTRUCT (CLO) 2 3 4 5 6 2 1 1 1 2 Occupational health and safety L Test M H L Quiz M H 3 End-ofChapter Peer assessment
Presentation
Project
Protocol and etiquette Accountability PROFESSIONAL ETHICS Integrity
1 1
Environmental awareness
TOTAL RATIO
10 5
6 3
4 2
5 3 5 3
2 2
6 RUBRIC
9 RUBRIC
10 RUBRIC
17 RUBRIC
LEGEND : Difficulty level: L: Low M: Medium H: High
5 3 2
50% of the aspects can be answered correctly by more than 60% of the candidates. 30% of the aspects can be answered correctly by more than 40% but less than 60% of the candidates. 20% of the aspects can be answered correctly by less than 40% of the candidates.
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AS101 Soft Skills
REFERENCES
Alan Jenkins, Dave Unwin (1976) Writing Learning Outcomes for the Core Curriculum, How to Write Learning Outcome, Oxford Brookes University & Birkbeck College London Bill Coplin. For New Graduates, 'soft skills' are the Secret Weapon in Job Hunt, College of Arts and Sciences, Syracuse University, USA Frank Trocki (2003) Soft-Skill Sets: Importance in the Workplace, College of the Redwoods. Goeran Nieragden. The Soft Skills of Business Home, Cologne University Paul Benkeer, Wendy Newstetter, Wallace H. Integrating Soft Skills in a BME Curriculum,. Coulter Dept. of Biomedical Engineering, Georgia Institute of Technology and Emory University Radin Umar RS (2006) Modul Pembangunan Kemahiran Insaniah (Soft Skills) Untuk IPT Malaysia, UPM Simon JA Simpson (2006) Developing Common Standards, The Measurement and Recognition of Soft Skills, University of Surrey The Hard Facts About Soft Skills, Graduate Management Admission Council, DePaul University Kemahiran Insaniah, Pusat Pembangunan Akademik, Universiti Putra Malaysia Garis Panduan Latihan Industri Kementerian Pengajian Tinggi Malaysia Modul Soft Skills Latihan Industri Politeknik Kementerian Pengajian Tinggi Malaysia
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DISTRIBUTION OF STUDENT LEARNING TIME COURSE CREDIT
No.
AS101 Soft Skills
: :
AS101 SOFT SKILLS 2

Activities CODE SLT
Lecture -
[ Lecture hours Assessment Task
hour(s) x
15
week(s)
15
[] []
I [] [] [] ] P
(Theory Test/Quiz) 2
Self Learning: Theory Preparation before theory class viz. review/download lesson notes. Preparation after theory class viz. additional references, discussion group, discussion with lecturers. Preparation for theory test. Practical Lab work Skill/Practical test Field work Peer Assessment [ 2 hour(s) x [ [ [ [ ] ] ] ] Critique Presentation 15 week(s)
30
[ [
[
] ]
]
Studio work Workshop Simulation Outdoors
[ ] [] 15
[ ]
Self Learning: Practical Preparation before practical class/field work/survey viz. review notes, checklist/labsheets and/or tools and equipment. Preparation after practical class/field work/survey viz. additional references, discussion session and report writing. Preparation before studio work presentation/critique. Preparation for practical test. Tutorial Other Assessment Task Capstone Project (Final Project) Presentation Reflective Journal Case Study Industrial Visit
I [] [] []
[ ]
T O
5 6
0 22
[ [
] ]
Portfolio Self Assessment
[ [
] ]
Essay Question Discussion
[ ] [ ] [] [ ]
89 15 30 22 0 22 89 2
[ [ [
] ] ]
End-of-Chapter
[]
Project e-Quiz
Total L P I T O Lecture Practical
Self Learning
Tutorial Other Assessment Task SLT (Student Learning Time) Credit = SLT/40
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TABLE OF LEARNING DOMAINS COURSE : AS101 SOFT SKILLS
AS101 Soft Skills
No. 1.0
1.1 1.1.1 1.1.2 1.1.3 1.2 1.2.1 1.2.2 1.3 1.3.1 1.3.2 1.4 1.4.1 1.4.2 1.5 1.5.1 1.5.2 1.6 1.6.1 1.6.2 1.7 1.7.1 1.8 1.8.1 1.8.2
Specific Outcome PERSONALITY DEVELOPMENT Demonstrate competency of good appearance and personal image List the characteristics of positive self image Describe the physical appearance / positive self image Explain the code of dress that is appropriate for certain situations Understand and care for physical well being Explain the importance of hygiene and health Explain the measures of personal safety Understand intellectual skills and competencies Explain the importance of the culture of knowledge Explain the creative and critical thinking Build the resilience of emotion and self esteem Explain the importance of managing emotions Clarify self interest / self esteem Implement positive values List the elements of moral values Explain the importance of moral values Understand sexual aspects Explain the sensitivity of the sex / gender sensitivity List the types of sexual harassment Understand the importance of religious / spiritual belief Explain the importance of religion in life Understand the importance of unity in a multiracial society List the cultural diversity in the context of unity Explain the importance of respect for the differences in a multiracial society COMMUNICATION SKILLS Develop listening skills Identify the barriers of communication and listening skills a. Listen effectively b. Apply one-way and two-way communication c. Identify communication effectiveness
Cognitive Domain C1 C2 C3 C4 C5 C6
Psychomotor Domain P1 P2 P3 P4 P5 A1
Affective Domain A2 A3 A4 A5
2.0
2.1 2.1.1
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AS101 Soft Skills
No.
2.1.2
Specific Outcome Practise communication procedures a. Apply method of oral communication, writing & graphics b. Communicate accurately, clearly & appropriately according to the situation Deliver a complete and clear information a. Make detailed notes orderly b. Differentiate accurately between opinion and fact according to the situation. Display effective performance / presentation Execute a sound presentation Use the latest technology Practise effective public speaking Deliver the speech well Draw the attention of listeners Demonstrate competent personality during interviews List the needs for interview preparation Practise the techniques of answering questions Participate in meetings Discuss and resolve issues jointly Contribute appropriate ideas and suggestions Write details of discussion Participate actively in discussions Practise consultation skills Explain the consultation procedure Implement effective consultation MANAGEMENT SKILLS Practise problem solving skills Identify issues and problems Classify problems Select alternative solutions Apply time management skills List the characteristics of time management Identify priority tasks Review the implementation of time management Demonstrate customer management skills Identify customer needs Provide the best service
C1
Cognitive Domain C2 C3 C4 C5
C6
Psychomotor Domain P1 P2 P3 P4 P5
A1
2.1.3
2.2 2.2.1 2.2.2 2.3 2.3.1 2.3.2 2.4 2.4.1 2.4.2 2.5 2.5.1 2.5.2 2.5.3 2.5.4 2.6 2.6.1 2.6.2
3.0
3.1 3.1.1 3.1.2 3.1.3 3.2 3.2.1 3.2.2 3.2.3 3.3 3.3.1 3.3.2
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AS101 Soft Skills
No.
3.3.3 3.4 3.4.1 3.4.2 3.4.3
Specific Outcome Establish good relations with customers Practise event management skills Explain the procedure of event management Conduct the event well Review the effectiveness of the event management LEADERSHIP SKILLS Practise activity planning skills Explain the procedures of activity planning Implement the plan effectively Practise coaching skills Provide guidance to team Provide encouragement and motivation Practise monitoring and evaluating skills Explain the importance of monitoring activities Carry out monitoring activities Evaluate the execution of activities Implement the culture of teamwork Explain the concept of team building Practice teamwork culture Identify the obstacles in team building Practise decision making skills Explain the procedure in decisions making Identify alternative solutions Make appropriate decisions WRITING SKILLS Produce writing Prepare reports according to formats and standards Produce a working-paper Provide minutes of meetings Write formal letters
C1
Cognitive Domain C2 C3 C4 C5
C6
Psychomotor Domain P1 P2 P3 P4 P5
A1
4.0
4.1
4.1.1 4.1.2 4.2 4.2.1 4.2.2 4.3 4.3.1 4.3.2 4.3.3 4.4 4.4.1 4.4.2 4.4.3 4.5 4.5.1 4.5.2 4.5.3 5.0 5.1 5.1.1 5.1.2 5.1.3 5.1.4 5.1.5
Prepare a Curriculum Vitae 6.0 PRACTISING PROFESSIONAL ETHICS 6.1 Understand protocol and etiquette Version: 041209_1.2_Effective:1 June 2011
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No. 6.1.1 6.1.2 6.2 6.2.1 6.2.2 6.3 6.3.1 6.3.2 6.4 6.4.1
Cognitive Domain Specific Outcome Explain the protocol for official/formal events Explain the etiquette for official/formal events Observe and practise accountability Explain the concept of accountability Practise of accountability in the implementation of tasks Discern integrity Explain the concept of integrity Practising a power abuse and corruption free work culture Understand the need for environmental awareness Explain the importance of caring for the environment, including Green Technology, sanitation, health (hygiene), energy saving and other related factors. Practise occupational health and safety List occupational health and safety regulations Explain the importance of occupational health and safety practices TOTAL 24 C1 C2 C3 C4 C5 C6
Psychomotor Domain P1 P2 P3 P4 P5 A1
6.5 6.5.1 6.5.2
27 23 0 0 0 1 8 0 0 0 24 35 8 0
Legend Cognitive Domain C1 Knowledge C2 Comprehensive C3 Application C4 Analysis C5 Synthesis C6 Evaluation Psychomotor Domain P1 Imitate P2 Manipulate P3 Precision P4 Articulation P5 Naturalization Affective Domain Receiving Phenomena Responding to Phenomena Valuing Organizing Values Internalizing Values
A1 A2 A3 A4 A5
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MATRIX OF SPECIFIC OUTCOMES Vs CLO, GSA AND LEARNING DOMAINS COURSE: AS101 SOFT SKILLS COURSE LEARNING OUTCOME (CLO)
1. 2. 3. 4. 5. 6.
portray positive internal and external personality traits during presentation and in both personal and professional life apply effective communication skills in various verbal and non-verbal forms of communication at workplace, in meetings and interviews. practise management skills by applying management techniques effectively in handling project given. enhance effective leadership skills in conducting a group project. demonstrate effective writing skills in producing proper types of reports, letters and curriculum vitae to be applied in future working environment. apply professional work ethics consisting of protocol and ettiquette, accountability and integrity during group presentation, and write reports individually based on materials given on environmental awareness and the aspect of safety and health to be applied in real life situation.
CLO
LD 3 GSA 4 CLO 1 CLO 2 CLO 3 CLO 4 CLO 5 CLO 6 LD 1 LD 2
GSA & LD
LD 4 GSA 3 LD 7 GSA 6 LD 8 GSA 7 LD 5 GSA 1 LD 6 GSA 2 GSA 5
No
Specific Outcome
*Recommended Teaching & Learning Strategy
1.0 1.1 1.1.1
PERSONALITY DEVELOPMENT Demonstrate competency of good appearance and personal image
List the characteristics of positive self image Describe the physical appearance / positive self image Explain the code of dress that is appropriate for certain situations Understand and care for physical well being Explain the importance of hygiene and health
Ice breaker (Activity 1)
1.1.2
1.1.3
1.2 1.2.1
Ice breaker (Activity 1)
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CLO
GSA & LD
No
Specific Outcome
1.2.2 1.3 1.3.1
Explain the measures of personal safety Understand intellectual skills and competencies Explain the importance of the culture of knowledge Explain the creative and critical thinking Build the resilience of emotion and self esteem Explain the importance of managing emotions Clarify self interest / self esteem Implement positive values List the elements of positive values
Lecture & brainstoming (Activity 2)
1.3.2 1.4
1.4.1 1.4.2 1.5 1.5.1 1.5.2
Lecture,presentation & role play (Activity 3)
1.6 1.6.1 1.6.2 1.7
Explain the importance of ethical values Understand and respect the sexual aspects Explain the sensitivity of the sex / gender sensitivity List the types of sexual harassment Understand the importance of religious / spiritual belief
Lecture, brainstorming, discussion & presentation (Activity 4)
Lecture, brainstorming, discussion & presentation (Activity 4)
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CLO
GSA & LD
No
Specific Outcome
1.7.1
Explain the importance of religion in life Understand the importance of unity in a multiracial society List the cultural diversity in the context of unity Explain the importance of respect for the differences in multiracial society COMMUNICATION SKILLS Develop listening skills Identify the barriers of communication and listening skills a. Listen effectively b. Apply one-way and two-way communication c. Identify communication effectiveness
Lecture,presentation & role play (Activity 3)
1.8 1.8.1 1.8.2 2.0
Lecture, role play, simulation & demonstration (Activity 5)
2.1 2.1.1
Lecture, role play, simulation & demonstration (Activity 5)
2.1.2
Practise communication procedures a. Apply method of oral communication, writing & graphics b. Communicate accurately, clearly and appropriately according to the situation.
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CLO
GSA & LD
No
Specific Outcome
2.1.3
2.2 2.2.1
Deliver a complete and clear information a. Make detailed notes orderly b. Differentiate accurately between opinion and fact according to the situation. Display effective performance/ presentation Execute a sound presentation Use the latest technology Practise effective public speaking Deliver the speech well Draw the attention of listeners
2.2.2 2.3 2.3.1 2.3.2
Lecture, Public Speaking, Role Play,& Demonstration (Activities 5, 6 & 7)
Public Speaking, Role Play & Simulation (Activities 6 & 7)
2.4 2.4.1 2.4.2 2.5 2.5.1 2.5.2
Demonstrate competent personality during interviews List the needs for interview preparation Practise the techniques of answering questions Participate in meetings Discuss and resolve issues jointly Contribute appropriate ideas and suggestions Write details of discussion Participate actively in discussions
Role play, simulation, demonstration & public speaking (Activities 5 & 6) Simulation, presentation, group discussion & role play (Activity 8) Simulation, presentation, group discussion & role play (Activity 8)
2.5.3 2.5.4
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CLO
GSA & LD
LD 4 GSA 3 LD 7 GSA 6 LD 8 GSA 7

LD 5 GSA 1
2.6 2.6.1 2.6.2 3.0
Practise consultation skills Explain the consultation procedure Implement effective consultation MANAGEMENT SKILLS Practise problem solving skills Identify issues and problems Classify problems Select alternative solutions Apply time management skills List the characteristics of time management Identify priority tasks Review the implementation of time management
Simulation, presentation, group discussion & role play (Activity 8)
3.1 3.1.1 3.1.2 3.1.3 3.2 3.2.1 3.2.2 3.2.3
Project (Activity 9)
3.3 3.3.1 3.3.2 3.3.3 3.4 3.4.1
Demonstrate customer management skills Identify customer needs Provide the best service Establish good relations with customers Practise event management skills Explain the procedure of event management
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GSA 5
No
Specific Outcome
LD 6 GSA 2
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CLO
GSA & LD

No
Specific Outcome
3.4.2 3.4.3
Conduct the event well Review the effectiveness of the event management
4.0 4.1 4.1.1
LEADERSHIP SKILLS Practise activity planning skills


Explain the procedures of activity planning

4.1.2 4.2 4.2.1 4.2.2 4.3 4.3.1
Implement the plan effectively Practise coaching skills Provide guidance to team Provide encouragement and motivation Practise monitoring and evaluating skills Explain the importance of monitoring activities Carry out monitoring activities Evaluate the execution of activities
4.3.2 4.3.3
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CLO
GSA & LD

No
Specific Outcome
4.4 4.4.1
Implement the culture of teamwork Explain the concept of team building


4.4.2 4.4.3 4.5 4.5.1 4.5.2 4.5.3 5.0 5.1 5.1.1 5.1.2 5.1.3 5.1.4 5.1.5 6.0 6.1 6.1.1
Practise teamwork culture Identify the obstacles in team building Practise decision making skills Explain the procedure in decisions making Identify alternative solutions Make appropriate decisions WRITING SKILLS Produce writing Prepare reports according to formats and standards Produce a working-paper Provide minutes of meetings Write formal letters Prepare a Curriculum Vitae PRACTISE PROFESSIONAL ETHICS Understand protocol and etiquette Explain the protocol for official/formal events
Lecture (Activities 11) Project (Activity 9)
Writing Workshop (Activities 10)
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CLO
GSA & LD
No
Specific Outcome
6.1.2 6.2 6.2.1 6.2.2 6.3
Explain the protocol for official/formal events Observe and practise accountability Explain the concept of accountability Practice of accountability in the implementation of tasks Discern integrity Explain the concept of integrity Practise a power abuse and corruption free work culture Understand the need for environmental awareness Explain the importance of caring for the environment, including Green Technology, sanitation, health (hygiene), energy saving and other related factors.
Industrial Visit/ Industrial Talk (Activity 13) Lecture, group discussion & presentation (Activities 12)
6.3.1 6.3.2
Lecture, group discussion & presentation (Activities 12)
6.4 6.4.1
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CLO
GSA & LD
No
Specific Outcome
6.5
Practise occupational health and safety List occupational health and safety regulations
6.5.1
Lecture/ Talk (Activity 14)
6.5.2
Explain the importance of occupational health and safety practices
Note:
*Lecturers may use other teaching & learning strategies in order to achieve the learning outcomes. Generic Student Attributes (GSA) GSA 1 Communications Skills GSA 2 Critical Thinking and Problem Solving Skills GSA 3 Teamwork Skills GSA 4 Moral & Professional Ethics GSA 5 Leadership Skills GSA 6 Information Management Skills and Continuous Learning GSA 7 Entrepreneurship Skills Learning Domain (LD) LD 1 Knowledge LD 2 Technical Skills LD 3 Professionalism & Ethics LD 4 Social Skills LD 5 Communication Skills LD 6 Critical Thinking LD 7 Life Long Learning LD 8 Entrepreneurial Skills
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AS101 Soft Skills
ACTIVITIES *Recommended Activities Activity 1: Ice Breaker

Setting conductors, rocket @ recognize the presentation and use the colour card Karaoke Conclusion: incorporate appearance, image and self-esteem Grouping
Activity 2: Lectures and brainstorming

Write names vertically Interpret each alphabet in the name with positive meaning and value. Each participant carries out a presentation Other participants ask questions, and facilitators use various approaches e.g provocation, bombing etc. to answer the questions Conclusion: the value, the element of self-esteem, identity, presence of meaning
Activity 3: Lectures, presentations and role play

Each participant selects a/one word. All words will be put together to form meaningful verse/stanza. Next, giving titles. Participants choose a melody and sing together
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AS101 Soft Skills
Interpretation of sound

Participants are given a particular sound to listen. All participants are asked to think, appreciate and interpret the sound above. Participants will tell what they think of the sound above. Facilitator guides more participants to give their opinions so as to encourage a thorough interpretation of the sound.
Conclusion:
Creative thinking, critical
Activity 4: Lectures, brainstorming, discussions and presentations

Participants are asked to choose an animal that astonishes them. Draw and list down the special features. All drawings will be pasted on participants chests. Participant is required to interact with each other and find as many members with similarities in his/her group. Next each group is asked to discuss and decide where they will be placed on an island. Groups are to discuss on how the animals are going to live together in harmony. All groups will present their work. Facilitators will 'process' the activities.
Conclusion:
Values, moral diversity of culture and religion, including the importance of religious life.
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Activity 5: Lectures, role play, simulations and demonstrations

Each group forms a circle and gets a pair who is standing opposite to each other. A participant from each pair will look at the graphics shown by the facilitators and need to examine/scrutinize and remember the features of the figure. Students will return to their groups and give oral instructions simultaneously to the pair. Their partners will draw the figure based on verbal instructions given without asking questions within the allocated time. Facilitator shows the actual figures to all groups in order for them to make comparisons. Facilitators ask for comments / feedback from students about the activities carried out.
Conclusion:

Verbal and non-verbal communication Factors of effective communication; delivery and receipt of information, interruption, language, media, distance, strategy and timing, reliability and terminology. Each student is given a topic for public speaking.
Activity 6: Lectures, public speaking and role play

Each student will deliver a speech/give a public speaking for 4 minutes. Number of participants is 20, including the upcoming weeks. For Activity 6, a student will be selected to be the master of ceremony (MC). Once finished, the facilitator will explain the method of interview.
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Activity 7: Lectures, public speaking, simulation and role play

Each student will deliver a speech/ make public speaking for four minutes Number of participants is 20. Upon completion, get feedback from students about public speaking. Make conclusions about an effective and professional public speaking Create demonstration interviews by providing external Interviewers. Facilitator will choose suitable students based on his observation and judgment in previous activities. Conclusion
Activity 8: Lectures, simulations, presentations, group discussions and role play

Conduct a meeting on the same issue for each group, seek justification of their decision. Each group will present the results of the meeting. Each group is asked to find a time to discuss the overall results. Group is asked to defend their decisions as possible. Provocation will be carried out by the facilitator. Facilitators will lead the way in order to come to a consensus in the event of any disagreement. Get feedback from students about these activities
Conclusion
Meetings and negotiation / effective consultation.
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Activity 9: Project:

Is continuously conducted outdoors. Duration the whole day. A combination of lectures, briefings, Treasure Hunt, adventurous mind, check points, special assignments and leisure activities, Together with the implementation of the Leadership Skills.
Activity 10: Writing Workshop Facilitator provides information related to the writing method and format of work reports, working papers, minutes of meetings, letters and official 'curriculum vitae. " Students are required to prepare a report and working papers Students are given guidance in preparing the minutes of the meeting and 'Curriculum Vitae'
Activity 11: Lecture
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Activity 12: Lectures, group discussions and presentations

Each group is given a task that requires all members to obtain information on an issue e.g the price of expensive food in the canteen and a different location within the time specified. Tell students that they need to complete the task in groups and will be monitored by a facilitator. Each group will present these tasks. Facilitator to create competition between groups. Get feedback and make conclusions about accountability and integrity.
Activity 13: Industrial visits or Industry Talk

Speakers from industry @ interactions such as dialogues, question-answer session, Industry talk about environmental awareness including Green Technology, sanitation, health (hygiene), and related energy savings Visit to the industrial site.
Activity 14: Lectures / Talks
External speakers from DOSH describes the safety and health
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