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It can boast of launching the first hypermarket Big Bazaar in India in 2001. An all-India retail space of 5 million sq. ft. which is expected to reach 30 mn by 2010. It is not only the largest retailer in India with a turnover of over Rs. 20 billion but is present across most retail segments - Food & grocery (Big bazaar, Food bazaar), Home solutions (Hometown, furniture bazaar, collection-i), consumer electronics (e-zone), shoes (shoe factory), Books: music & gifts (Depot), Health & Beauty care services (Star, Sitara and Health village in the pipeline), e-tailing (Futurbazaar.com), entertainment (Bowling co.) One of their recent innovations include e-commerce hybrid format of small shops , the area for these stores will be 150 sq. ft. fitted with 40 digital screens. Customers will be encouraged to browse through the entire range of products on digital screen. They will be able to place the order, the delivery of which will be arranged by the shop to their homes within a few hours As Indias leading retailer, Pantaloon Retail inspires trust through innovative offerings, quality products and affordable prices that help customers achieve a better quality of life every day. We serve customers in 85 cities and 60 rural locations across the country through over 15 million square feet of retail space.
OVERVIEW
Pantaloon Retail is the flagship company of Future Group, Indias retail pioneer catering to the entire Indian consumption space. Through multiple retail formats, we connect a diverse and passionate community of Indian buyers, sellers and businesses. The collective impact on business is staggering: Around 220 million customers walk into our stores each year and choose products and services supplied by over 30,000 small, medium and large entrepreneurs and manufacturers from across India. This number is set to grow. Manifesto
We will not just operate efficiently in the Indian economy, we will evolve it. We will not just spot trends, we will set trends by marrying our understanding of the Indian consumer to their needs of tomorrow. It is this understanding that has underwritten our success and will help us succeed in the future as well.
GROUP MISSION
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We share the vision and belief that our customers and stakeholders shall be served only by creating and executing future scenarios in the consumption space leading to economic development. We will be the trendsetters in evolving delivery formats, creating retail realty, making consumption affordable for all customer segments for classes and for masses. We shall infuse Indian brands with confidence and renewed ambition. We shall be efficient, cost- conscious and committed to quality in whatever we do. We shall ensure that our positive attitude, sincerity, humility and united determination shall be the driving force to make us successful.
CORE VALUES
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Indianness: confidence in ourselves. Leadership: to be a leader, both in thought and business. Respect & Humility: to respect every individual and be humble in our conduct. Introspection: leading to purposeful thinking. Openness: to be open and receptive to new ideas, knowledge and information. Valuing and Nurturing Relationships: to build long term relationships. Simplicity & Positivity: Simplicity and positivity in our thought, business and action. Adaptability: to be flexible and adaptable, to meet challenges. Flow: to respect and understand the universal laws of nature.
LEADERSHIP
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Kishore Biyani is the Managing Director of Pantaloon Retail (India) Ltd and the Group Chief Executive Officer of Future Group. Considered a pioneer of modern retail in India, Kishores leadership has led Pantaloon Retails emergence as Indias leading retailer operating multiple retail formats that cater to the entire basket of Indian consumers. Kishore Biyani led the companys foray into organised retail with the opening of the Pantaloons family store in 1997. This was followed in 2001 with the launch of Big Bazaar, a uniquely Indian hypermarket format that democratized shopping in India. It blends the look and feel of the Indian bazaar with aspects of modern retail like choice, convenience and quality. This was followed by a number of other formats including Food Bazaar, Central and Home Town.
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2006 marked the evolution of Future Group that brought together the multiple initiatives taken by group companies in the areas of Retail, Brands, Space, Capital, Logistics and Media. Kishore Biyani advocates Indianness as the core value driving the group and the corporate credo Rewrite Rules, Retain Values. Regularly ranked among Indias most admired CEOs, he is the author of the book It Happened in India. He has won numerous awards from government bodies and the private sector in India and abroad and is on the board of a number of bodies, including the National Innovation Foundation in India and the New York Fashion Board.
We believe modern organized retail has the power to strengthen the economy, create grass root employment and contribute significantly to social inclusion. As Indias premier retail player and one of Indias leading home-grown business houses, Future Group is present across the consumption value chain. Through millions of customers and thousands of suppliers, we are conscious of the economic, social and environmental impact of our activities. We believe the challenges of inequity in our robust and growing domestic economy need to be tackled through sustainable development. Consequently, our principles are focussed on two main areas: integrating sustainable development into business activities and promoting sustained economic development for the country.
Affiliate Companies
Future Generali India Life Insurance Company Ltd. (FGILICL) was incorporated on October 30, 2006 to establish and conduct the business of life insurance in India, which comprises of whole life insurance, endowment insurance, double benefit and multiple benefits insurance etc. The approval for offering life insurance was received from the IRDA in September, 2007.
Milestones
2009
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Pantaloon Retail celebrates its first Shopping Festival across all retail formats in key Indian cities.
2008
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Big Bazaar crosses the 100-store mark, marking one of the fastest expansions of the hypermarket format anywhere in the world.
2007
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Pantaloon Retail wins the International Retailer of the Year award at US-based National Retail Federation convention in New York, and Emerging Retailer of the Year award at the World Retail Congress held in Barcelona.
2006
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Home Town, the home building and improvement products retail chain, is launched along with consumer durables format Ezone and furniture chain Furniture Bazaar.
2004
2002
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2001
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Pantaloon Retail launches three Big Bazaar stores within a span of 22 days in Kolkata, Bangalore and Hyderabad.
1997
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Pantaloon Retail enters modern retail with the launch of the first 8000-sq. ft. store Pantaloons in Kolkata.
1994
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The Pantaloon Shoppe, our exclusive menswear store in a franchisee format is launched across the nation. The company starts distribution of branded garments through multibrand retail outlets across the nation.
1992
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1991
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1987
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The company is incorporated under the name of Manz Wear Private Ltd. Pantaloons, one of Indias first formal trouser brands, is launched.
Recognition
2010
Most Admired Food & Grocery Retailer of the Year : Private Label Pantaloon Retail
2009
Images Fashion Forum 2009
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Most Admired Private Label - Pantaloons, lifestyle format Critics Choice for Pioneering effort in Retail Concept Creation Central
2008
The Reid & Taylor Awards for Retail Excellence 2008
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2007
Images Retail Awards
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Most admired retailer of the year: Home & office improvement: HomeTown Most admired Retail Company of the year: Pantaloon Retail (India) Ltd.
International Retailer for the Year 2007 Pantaloon Retail (India) Ltd.
Emerging Market Retailer of the Year 2007 Pantaloon Retail (India) Ltd
Pantaloon Retail is focussed on driving the growth of the lifestyle retail business. As Indias leading retailer, we operates multiple retail formats in the lifestyle segment of the Indian consumer market. Led by its lifestyle formats - Pantaloons and Central, Pantaloon Retail makes every effort to delight its customers, tailoring store formats to changing Indian lifestyles and adapting products and services to their desires. Pantaloons, Indias favourite fashion chain has 46
stores across the country offering the most popular loyalty program Green Card. Central, our large-format lifestyle department store has 12 locations in key urban consumption centers in the country and offers over 500 foreign and Indian brands across merchandise categories.
OVERVIEW
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At Pantaloon Retail, we believe our supply partnerships are a critical component to our success. Our strategic partners help us provide customers with unique products and unprecedented services through collaborative development and implementation. We ensure transparent business practices, fair pricing terms and an honest partnership with our supplier partners. Scalability of the business, consumer-led product insights and best practices along an all-India distribution reach are some of the key advantages in partnering with us.
STRATEGY
Kishore Biyani recently addressed analysts on a conference call and elaborated on the company s retail strategy across various formats. A synopsis of the discussions was reported in DNA and is summarized as below : Pantaloon Retail is looking to invest Rs 300 crore over six months to add 1.5-1.8 million sq ft of retail space across formats Pantaloon, Central, Big Bazaar, Brand Factory and Home Town.
The company is hiving off electronics format eZone from Home Solutions Retail (India) Ltd to a stepdown subsidiary, in order to facilitate induction of strategic partner. Analysts were expecting Pantaloon s electronics business to turn around this year but the format reported an Ebidta loss of Rs 12 crore in the second quarter of the current fiscal.
eZone operates 58 stores in India, of which the company will be shutting down about nine stores that are not profitable and will instead focus on growing the ecommerce business FutureBazaar.com. Expansion for Ezone will happen through the mobile and digital platform and not through increase in the number of stores.
It is looking for a second round of funding for its digital commerce business by March
Home Town, the home decor, furnishings and furniture format, to generate Rs 1,000 crore in turnover next fiscal. Pantaloon, which is the best performing format for the company with same store sales growth of 21% during the second quarter, is likely to generate Rs 2,000 crore in turnover, next fiscal.
For discount-chain Brand Factory that is 11 stores strong, there will be an aggressive regional strategy for expansion. The company will open eight stores under Central, the large-format store that currently operates 16 stores in the country. Under Big Bazaar, the hypermarket format, the company will open 35 stores this year and similar number of stores in the next fiscal.
Pantaloon, the flagship departmental format, will see 8-9 new stores this year and 18 stores in fiscal 2012.
The company, last year, set a target to add 2.5-3 million sq ft of retail space annually, and plans to maintain the same pace for fiscal 2012.