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IDEA Cellular Limited

Account No. : 1.10439035 Cellular No. : 9964027742 Mr. SACHIN G R . #1058/308, 6TH CROSS WEAVERS COLONY BANNERAGHATTA POST GOTTIGERE NEAR BUS STOP Bangalore 560083 SPEEDNET_O_560083_30207 KARNATAKA Phone.No: 9448070481

Invoice Number : Invoice Date Invoice Period Service Tax No Credit Limit : : : :

0014262948 16-Jan-2012 16-Dec-2011 to 15-Jan-2012 AAACB2100PST007 2300.00

Previous Bill Amount A

Payments B

Adjustments C

Current Charges D

Total Amount Due A-B+C+D

Due Date


261.66

261.66

~PW
0.00

ahW
537.37

P Jor W P P
537.37 31-Jan-2012

Please pay your bill before due date to avoid late payment charges

Summary of Charges
Particulars /O Balance Carried Forward(A-B+C) Current Charges / Monthly Charges / Amount (Rs.) / () 0.00

ahW P ahW P ahW


199.00 9.00 228.80 88.70 0.00 0.00 -38.30 48.73 1.44

Feature Charges / a ahW Usage Charges / Roaming Charges / W ahW One Time Charges / HPWq ahW Other Credits & Charges/ C g ahW Discounts / W Service Tax @ 10 % / Total Current Charges / Total Amount Due /

199.00 9.00 228.80 88.70 0.00 0.00 -38.30 48.73


1.44

EC + HEC (@3 % on Service Tax )

Jor ahW P Jor

537.37 537.37

For General Information dial 12345, for Service Requests and Complaints dial Customer Care no. 198 (Toll Free) from your IDEA mobile.e-mail : ccare.kar@idea.adityabirla.com

Please provide your e-mail address ___________________________

IDEA Cellular Limited.

Please mention your name and Mobile No. at the back of the Cheque Please draw your Cheque/D.D favouring "IDEA Cellular Ltd. A/C. No. 1.10439035"

REMITTANCE SLIP (To be enclosed with your payment)


PAYMENT DETAILS

Account Number: 1.10439035 Mr. SACHIN G R Cheque Bank & Branch: Credit Card Diners Master Card Demand Draft

Invoice No: Cellular No: Cheque/D.D.No:

0014262948 9964027742 Date:

Due Date: 31-Jan-2012 Total Amt Due: 537.37 Amount :

I hereby authorize IDEA Cellular Limited Visa Card No.

to charge Rs.

against my

Card Holder's Name:

Expiry Date:
Circle Office: Idea Cellular Limited, No 75, Richmond Road, Civil Station,Bangalore - 560025 Registered Office: Suman Towers, Plot No.18, Sector-11, Gandhinagar 382011

Signature: Page 1 of 5

STATEMENT OF ACCOUNT
Account No.: 1.10439035 Invoice No.: 0014262948 Invoice Date : 16-Jan-2012

Summary of Charges for Cellular No. 9964027742


Balance Carried Forward Sr. No. Description Previous Bill Amount Payments 1 Payment Received Total Payments 29-Dec-2011 261.66 261.66 Total 0.00 Date Amount Total Amount 261.66

Customer Information
1.These terms and conditions are in addition to and without prejudice to those contained in the Customer Service Application Form (CSA), and accepted by the subscriber. All terms and conditions herein shall have the same meaning as defined in CSA Form. 2.The subscriber also has the option to pay through cash at authorized cash collection centers, (Authorized by IDEA Cellular Ltd).Crossed cheques / draft drawn in favour of IDEA Cellular Limited payable at Karnataka & credit card authorization slips/standing instructions on credit cards. 3.Cash payments SHOULD NOT be sent by mail or dropped in the cheque collection boxes. Please make the cash payments at any of our MY IDEA Showroom . 4.Drop your cheques ONLY at our designated cheque collection drop boxes. Post-dated or otherwise invalid / non-bankable/outstation cheques are not acceptable. 5.Fill in complete details including Cheque / Draft Number, drawee bank and branch on the remittance slip and write your Account number, cellular phone number and name on the reverse of the Cheque / Draft. 6.You can also pay by logging on to our website www.ideacellular.com or by giving standing instructions with your bank account/credit card. 7.By making on-time payments you can avoid late payment fees of Rs.50 and help build a good credit history. IDEA Cellular Limited reserves the right to apply the following penal charges-Rs.150 per instrument towards cheque return, Rs.100 + tax per ECS decline and credit card decline. Late/Non payment charges Rs 50 for balance >100 or 2% of the bill outstanding which ever is higher. 8.IDEA Cellular Limited reserves the right to vary the rates of the penal charges from time to time and also take recourse to any other course of action as available and considered appropriate, subject to TRAI Regulations. 9.Roaming Calls can be updated in the next bill. 10.No Migration fee is chargeable to any tariff plan change. 11.No increase in rates is permissible in any item of tariff for the next period of six months from date of enrollment. 12.No charge is levied for any service without explicit consent of the consumer. 13.Security deposit, refundable if any, would be made within 60 days of closure of subscription after adjustment of dues; otherwise it will be eligible for interest @ 10%p.a. 14.IDEA Cellular Limited will address all statements and notices under customer services application to the billing address given overleaf. Any statement or notice will be deemed served within 72 hours of posting by mail or courier. 15.In case your grievance remains unresolved, please bring it to our notice on consumer redressal forum listed below: a.Nodal Officer: Contact Mrs. Jacqueline P at 09844300183 or email at grievance.kar@idea.adityabirla.com or fax your concern on 91-080-22098441. Idea Cellular Ltd, #75,Richmond Road, Civil Station, Richmond Road,Bangalore -560025 b.Appellate Authority: Mr. Sunny Thomas at 09844300141 or email at appellate.kar@idea.adityabirla.com. Idea Cellular Ltd, #75,Richmond Road, Civil Station, Richmond Road, Bangalore -560025 Working Days : Monday to Friday Working Hours : 9.30 am to 6.00 pm 16.For address change, please submit a letter with address proof at our nearest showroom & the same will be implanted in 4 working days subject to verification. 17.In the event of nonpayment /part payment / late payment of the amount /outstanding by due date/ cheque return instances,IDEA Cellular reserves the right to disconnect the services after taking into consideration all implication of TRAI norms 18.Any disputes arising out of differences are subject to the exclusive jurisdiction of the Courts of Bangalore. 19.This is a computer generated invoice and does not need signature. 20.Service Tax Category - Telecommunication Services. 21..Do Not Disturb (DND) Registration process: - To block all telemarketing Calls & SMS to your mobile, dial 1909 from mobile or SMS 'START <0>' to 1909. - To allow telemarketing SMS only from select categories, SMS 'START <preferred category no.> to 1909. {Eg: To allow Credit card & Education related SMS and block all other categories of SMS, type 'START 1, 2' and SMS to 1909}. However all Telemarketing Calls will remain blocked. - Categories & Numbers are as follows: 1- Banking/ Insurance / Financial products / Credit cards. 2 - Real Estate. 3 - Education. 4 - Health. 5- Consumer goods/automobiles. 6 - Communication / Broadcasting / Entertainment / IT. 7 - Tourism and leisure

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Account No.: 1.10439035 Mr. SACHIN G R .

Invoice No.: 0014262948

Invoice Date : 16-Jan-2012

Charges for Cellular No. 9964027742 Monthly Charges


Rate Plan Description Idea Full Talk time Plan Period 16-Dec-2011 - 15-Jan-2012 Total Amount 199.00 199.00

Feature Charges
Feature Description 3K SMS ON PRE TO POST ON RS 9 Period 16-Dec-2011 - 15-Jan-2012 Total Amount 9.00 9.00

Usage Charges
Description Local Calls - Cellular STD Calls - Cellular SMS GPRS(Volume) Usage Free Airtime(Duration)/SMS Volume Pulse 248 28 Amount 0.00 0.00 140.50 88.30 228.80

685 43943.60 276:00/200 Total

"For details of charge per pulse for a particular service category, please refer to the Usage Charges section of the bill. Divide the amount charged (Rs.) by the total pulses/ volume for that charge item to arrive at the applied charge per pulse. Note: The above mentioned formula is not applicable for discounted tariff. For reference see your welcome letter. Visit www.ideacellular.com or call customer care for any further clarification."

Roaming Charges - Voice


Roaming Circle Name Tamil Nadu Total Duration 13751:04 Incoming Call Charges 41.00 Outgoing Call Charges 20.10 SMS Charges 27.60 Total GPRS Free Airtime Vol/Dur Vol/Dur GPRS Charges Total Amount 88.70 88.70

Discount
Description 3K SMS ON RS 9 - Base .10p Total Service Tax Education Cess + Higher Education Cess(EC+HEC) Total Tax Total Current Charges Current Monthly Amount Total Amount Due Total -38.30 -38.30 48.73 1.44 50.17 537.37 537.37 537.37

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Account No.: 1.10439035 Mr. SACHIN G R .

Invoice No.: 0014262948

Invoice Date : 16-Jan-2012

Outgoing Call Details


STD Calls - Cellular
Sr. No.
1 2 3

Itemized Details for Cellular No. 9964027742


Number Called Duration mm:ss
08:32 00:13 04:19

Date
20-Dec 27-Dec 27-Dec

Time hh:mm:ss
22:02:58 12:02:05 12:03:12

Pulse
9 1 5

Call Charges
0.00 0.00 0.00

Sr. No.
4 5

Date
27-Dec 28-Dec

Time hh:mm:ss
12:07:51 18:34:13

Number Called
917382484424 919946947725

Duration mm:ss
10:13 01:42

Pulse
11 2

Call Charges
0.00 0.00

919619376353 917382484424 917382484424

Total

0.00

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Account No.: 1.10439035 Mr. SACHIN G R .

Invoice No.: 0014262948

Invoice Date : 16-Jan-2012

Itemized Details for Cellular No. 9964027742

Roaming Call Details


Tamil Nadu Circle Usage,Calls
Sr. Date No.
1 2 3 4 5 6 7 24-Dec-11 24-Dec-11 24-Dec-11 24-Dec-11 24-Dec-11 25-Dec-11 25-Dec-11

Network Name
Aircel Aircel Aircel Aircel Aircel Aircel Aircel AC AC AC AC AC AC AC

Time hh:mm:ss
16:46:27 17:23:05 17:23:28 18:40:04 21:54:45 09:15:58 16:26:59

Number Called
9740781567 919986542579 919986542579 919986542579 9845876727 8050637280 919986542579

Type Duration Total mm:ss Amount


In In Out In In In In 01:22 00:02 03:26 02:30 09:14 01:27 15:45 2.00 1.00 6.00 3.00 10.00 2.00 16.00

Sr. Date No.


8 9 10 11 12 13 25-Dec-11 26-Dec-11 26-Dec-11 26-Dec-11 26-Dec-11 26-Dec-11

Network Name
Aircel Aircel Aircel Aircel Aircel Aircel AC AC AC AC AC AC

Time hh:mm:ss
17:42:46 12:03:53 12:05:36 12:46:05 17:08:42 20:56:29

Number Called
internet 9341234053 918050637280 919448070481 9980429330 9740112364

Type Duration Total mm:ss Amount


Out In Out In In In 13709:09 00:50 03:28 01:06 02:03 00:42 8.10 1.00 6.00 2.00 3.00 1.00

Total

61.10

Tamil Nadu Circle Usage,SMS


Sr. Date No.
1 2 3 4 24-Dec-11 24-Dec-11 25-Dec-11 26-Dec-11

Network Name
Aircel Aircel Aircel Aircel AC AC AC AC

Time hh:mm:ss
16:49:42 18:01:21 09:07:07 07:27:22

Number
919740781567 919986542579 918050637280 919845876727

Volume
1 1 1 1

Total Amount
3.45 3.45 3.45 3.45

Sr. Date No.


5 6 7 8 26-Dec-11 26-Dec-11 26-Dec-11 26-Dec-11

Network Name
Aircel Aircel Aircel Aircel AC AC AC AC

Time hh:mm:ss
13:58:24 13:58:49 14:02:30 17:42:49

Number
919845876727 919845876727 919845876727 919986542579

Volume
1 1 1 1

Total Amount
3.45 3.45 3.45 3.45

Total Total Usage For Tamil Nadu Circle

27.60 88.70

Total of Roaming Usage Charges

88.70

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