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International Telecom, Inc. CPNI CertificationTable of Contents
1.
CPNI Certification Letterpage 2
2.
ITI Customer CPNI Letterpage 3
3.
ITI Compliance Officer Manualpage 4
4.
ITI Employee CPNI Manualpage 16
5.
ITI Employee CPNI Q &Apage 24
 
Annual 47 C.F.R. § 64.2009(e) CPNI Certification
 _ 
EB Docket 06-36
Annual 64.2009(e) CPNI Certification for 2012Date filed: 02-15-2012Name of company covered by this certification: International Telecom, Inc.Form 499 Filer ID: 801144Name of signatory: Joseph J Fetko Title of signatory: President
ITI and its employees are prohibited from sharing customer’s information to any other third party. ITIdoes not provide customers with ability to view their invoices over the internet using a login usernameand password at this time. Since 1991thru today, ITI has not, nor intends sell or allow data brokersinformation to our client’s database. Anyone caught sharing of database information by any employeewill be reported to law enforcement, the FBI and United States Secret Service.I,
 Joseph J Fetko
, certify that I am an officer of the company named above, and acting as anagent of the company, that I have personal knowledge that the company has established operating procedures that are adequate to ensure compliance with the Commission’s CPNI rules.
See
47 C.F.R. §64.2001
et seq
.Attached to this certification
are employee and manger manuals that verifies
thecompany’s procedures ensure that the company [is/ is not] in compliance with the requirements set forthin section 64.2001
et seq.
of the Commission’s rules.
ITI also, holds a training session foremployees to confirm their training and awareness of CPNI set policies/regulations.
The company has not taken any actions (proceedings instituted or petitions filed by a company ateither state commissions, the court system, or at the Commission against data brokers) against data brokers in the past year. Companies must report on any information that they have with respect to the processes pretexters are using to attempt to access CPNI , and what steps companies are taking to protectCPNI.If affirmative: n/aThe company has not received any customer complaints in the past year concerning the unauthorizedrelease of CPNI (number of customer complaints a company has received related to unauthorized accessto CPNI, or unauthorized disclosure of CPNI, broken down by category or complaint,
e.g.
, instances of improper access by employees, instances of improper disclosure to individuals not authorized to receivethe information, or instances of improper access to online information by individuals not authorized toview the information).If affirmative: n/a
 To Our Valued Customer,Under federal law, you have the right to confidentiality of information regarding thetelecommunication service to which you subscribe and International Telecom, Inc.(ITI) has taken steps to protect your confidentiality. This Confidential informationincludes making changes to your account and call detail records.
 
X
 Joseph J FetkoPresident
 
Established in 1991, ITI has never sold or allowed data brokers or any other entityaccess to your call account information and never will.
This information
i
s referred to
a
s Customer Proprietary Network Information (CPNI)
Among the FCC rules is the option for you to establish a Password with ITI andprovide that password during a telephone call from you before we are authorized todisclose, make changes or discuss call detail records. If you choose not to have apassword we have limited options made available to you listed below:
-ITI can send the call detail in formation to the address on record that wehave on file for you.-ITI can call you back at the telephone number on record form which yourservice is derived.-ITI may disclose call detail CPNI to you at our business office with a validphoto I.D. matching thename listed on the account. Note that we are only authorized to disclosecall detail CPNI to theindividual(s) listed on the account with a valid photo I.D
If you happen to lose or forget your password, ITI has implemented a back-upauthentication method. We will ask that you select one of three secret questions toanswer. This secret question should prompt you for the response that will allow usto provide you with your password. The CPNI rules also require we notify you immediately if your password, yourresponse to backup means of authorization for lost or forgotten passwords, oraddress of record is created or charged. You will be notified by telephone number of record, or by mail to the address of record as it was prior to the change.
This password protection has become effective immediately so westrongly encourage you to establish a password and back-up secretquestion by completing below form. Please return this form along withyour invoice statement in the enclosed envelope.
ITI Account Number & Account Name:______________________________________ 1.Establish an Account Password: ____________________________________________ (Avoid using readily available information such as your social securitynumber, date of birth, mother’s maiden name or home address.2.Forgot Password:What is the name of the street you grew up on? ______________________________________ What was your first pet’s name? __________________________________________________ What elementary school did you go to? _____________________________________________ Signature______________________________________ Date________________________ 

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