Assignment

Of

Credit Management

Topic:

Introduction of UBL

Submitted To:
Sir Akbar Leghari

Submitted By:
M. Akhtar Mehtab Nadir Ali Rao Ateeq Ur Rehman MBED-10-33 MBED-10-17 MBED-10-08

BZU SUB CAMPUS DERA GHAZI KHA

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UBL (United Bank Limited)

History of UBL:
The decision to establish UBL was taken in June 1959 and the company was registered on July 24, 1959. United Bank Limited started the operations on 7 November 1959 with its first branch namely McLeod Road now I.I Chunrigar Road at Karachi. On 9th November 1959 the Gazette of Pakistan notified and included UBL in its list of scheduled banks operating in Pakistan. The first president of the UBL was Mr. I. I. Chundrigar. Most of the branches of Union Bank Ltd. were merged into UBL to work as UBL s subsidiary .The head office was at Dhaka. With its shortest span of time UBL emerged as dynamic and large international organization. In 1969 the Management of Union Bank Ltd. Incorporated in former east Pakistan, was handed over to UBL, which was later emerged with UBL in early seventies. The Bank continued its operations as private banking company until 31st December 1973 when it was nationalized, in the large nationalization process in the government of Zulfiqar Ali Bhutto, along with other banks operating in the country and other two banks namely Pak Bank of former East Pakistan and Commerce Bank Ltd. Were merged with UBL. A Bank, like the society it serves should be dynamic as banking is about people customers with their needs and opportunities and staff with skills, experience and resources. UBL has shown dynamism since its inception. There have been many changes in the structure, functions and the services provided. These changes reflect the changing requirements of our developing economy as a whole and those of Industry, Commerce and private Individuals. On October 19th 2002, biggest event occurred in the history of UBL. As UBL was privatize. The Government handed over the management of UBL, the third largest bank of the country to the successful bidder Consortium of Abu Dhabi Group (UAE) and Bestway Holding Ltd. (UK). The sales agreement for the transfer of 51% shares was signed by Privatization Minister Altaf M. Saleem and Bestway Holding, Sheikh Nahayan Mubarak Al Nahayan at a ceremony. This event was declared as a New Journey for UBL . On May 8th 2004, Atif Bukhari took over the charges as new Chief Executive Officer of UBL from Amar Zafar Khan, who served UBL for more than seven years. UBL officially announced the

appointment of Atif Bukhari as its CEO. Bukhari was previously Senior Executive Vice President (SEVP) and Group Head, Corporate and Investment Division of Habib Bank Ltd. He was also a member of the HBL Management Committee. In the view of highly impressive growth and development achieved during its 46 years of experience, UBL has come to be accepted as one of the most progressive and dynamic components of the banking industry in Pakistan.

About UBL:
 2010 UBL and Avari Launch a Co-Branded Loyalty Card. United Bank Financial Services (Private) Limited. United Executors and trustees Company Limited.  2010 UBL formally announces the launch of its unique and unmatched branchless banking service, under the brand name of UBL Omni.  2010 UBL Launches Pakistan's First Premium Debit Card in Collaboration with MasterCard.  2009 UBL celebrates its Golden Jubilee on November 7, 2009 with the launch of an exclusive, world-class Signature UBL Priority Banking service, designed to cater to high-end, high-net-worth customers across Pakistan.  2009 UBL-UAE remitted USD 220 million to Pakistan. UBL shows devotion towards sports by inaugurating UBL Sports complex.  2008 UBL inaugurates its representative office in the Peoples Republic of China, on 20th of March 2008.  2008 UAE.  2008  2008 The UAE nationals accounts for the highest workforce ratio of 42% at UBLUSD 184 million was remitted through UBL-UAE to Pakistan. UBL inaugurates another operational branch in Aden Yemen.

 2008 UBL Bahrain holds 43% market share of remittances in the country with USD 23 million remittances.  2008 UBL started its Customer Service Booths in Al-Khor and at the City Center Shopping Mall, along with 7 ATM's at various prime locations throughout Qatar.  2008 UBL opens its second operating branch in Doha.

 2008 The main branch moved to Main Bank Street, opposite the Ministry of Finance and Qatar Central Bank.  2008 In Qatar UBL Tezraftaar transactions approached to 100,000.

 2007 UBL received the Brand Leadership Award for Brand Excellence, presented at the 16th Asian Brand Congress.

 2007 UBL launched Heritage Campaign blitz, a very successful and well-received initiative as a strategic marketing and advertising effort to connect UBL-Middle East legacy of 40 years of customers' satisfaction to its re-positioned image and diversified deliverables across various banking portfolios.  2007  2007  2006  2006 UBL relocates Bab Al Bahrain branch to Seef, the new upcoming business hub. UBL declares the profit before tax of PKR 13.8 billion. UBL opens its representative office in Kazakhstan, on 21st of September 2006. UBL introduces UBL Ameen, an Islamic banking product.

 2006 UBL is awarded with an Islamic Banking Branch license by the State Bank of Pakistan.  2002 H. H. Sheikh Nahayan Mabarak Al Nahayan is appointed as the chairman of the board of directors of UBL.  2002 UBL merged its operations in the UK with those belonging to National Bank of Pakistan to form United National Bank Limited.  2002 UBL launched its prime product Tezraftaar in Qatar and achieved 28000 transactions in the first year.  2002 Government of Pakistan privatized UBL, this brought the Abu Dhabi Group chaired by H. H. Sheikh Nahayan bin Mubarak Al Nahayan and the Bestways Group headed by Sir Anwar Pervaiz at the helm, following which the bank embarked on a major re-profiling and re-positioning strategy.  2000  1995 UBL launched Tezraftaar home remittance in Bahrain. UBL opens its representative office in Iran.

 1990 Government of Pakistan decided to change the face of banking by creating a blueprint to privatize UBL.  1989 UBL took over operations of HBL, which led to the addition of the Hodeidah branch in Yemen.  1983 UBL starts its OBU- Branch in the Export Processing Zone, Karachi, on 6th of November 1983.  1983 UBL opens its Associate Company in Oman in collaboration with Oman United Exchange Co. L.L.C (OUECL).

 1982

UBL introduces e-banking facilities at Hajj.

 1978 UBL launched supervised credit and small loan schemes for small to medium sized firms as well as agriculture.  1978 UBL pledged economic department and acquired two international banks (banks?)  1977  1974  1973  1972  1971  1971 UBL opens for business in the New York City, in March 1977. The Government of Pakistan nationalized UBL. UBL opens its third branch at Muharraq ( Bahrain ). UBL starts its operations in Yemen through a branch in Sanaa. UBL introduces Pak Rupee Traveler Cheque. UBL launches 3 online branches in Karachi.

 1970 UBL starts operations in Qatar with the opening of the branch in Musherib Doha.  1970 UBL opens another branch at busy commercial hub Bab Al Bahrain, inaugurated by H.E Abdul Karim, Finance minister at that time.  1970  1969 UBL launched UNICARD Pakistan's first credit card. UBL opens for business in Kingdom of Bahrain with its branch in Manama.

 1967 United Bank A.G. Zurich, Switzerland a fully owned subsidiary was set up on 8th of December 1967.  1967  1967  1964 UBL opens its branch in Abu Dhabi UBL introduced computer banking to Pakistan UBL put the foundation of Pakistan's first Staff College Of Employees. on William

 1963 UBL became the first Pakistani bank to have an overseas branch Street in London.  1960  1960 Launched a saving scheme for for school going children.

Extended its branches in Dacca, Lahore, Lyallpur, Chittagong and Narayanganj.

 1959 Agha Hasan Abedi founded UBL and inaugurates its first branch at I. I. Chundigarh at Karachi

BOARD OF DIRECTOR
Name Designation

His Highness Shaikh Nahayan Mabarak Al Nahayan Sir Mohammed Anwar Pervez, OBE, HPK Mr. Atif R. Bokhari Mr. Omar Ziad Jaafar Al Askari Mr. Zameer Mohammed Choudrey Mr. Seerat Asghar Mr. Muhammad Sami Saeed Mr. Amin Uddin Mr. Arshad Ahmad Mir Mr. Aqeel Ahmed Nasir Mr. Raymond Kotwal

Chairman Deputy Chairman President & CEO Director Director Director Director Director Director SEVP/Company Secretary & Chief Legal Counsel Chief Financial Officer

Vision, Mission & Core Values Vision:

To be a world class bank dedicated to excellence, and to surpass the highest expectations of our customers and all other stakeholders.

Mission:
 Set the highest industry standard for quality, across all areas of operation, on a sustained basis.  Optimize people, processes and technology to deliver the best possible financial solution to our customers.  Become the most sought after investment, and  Be recognized as the employer of choice.

Core Values:
 Honesty and integrity.  Commitment and dedication.  Fairness and meritocracy.  Teamwork and collaborative spirit.  Humility and mutual respect.  Caring and socially responsible.

Banking services:
1. Consumer loans:
1 . UBL Address Home Loan Facility:

UBL Address empowers you to become the proud owner of a home by offering a variety of product and pricing options that are flexible yet affordable. So choose the best product option and pricing to suit your needs.

2 . UBL Business Financing Loan:

With UBL Business Financing facility, you can now take your business to greater and newer heights, and achieve the level of success that you truly deserve.

3 . UBL Cashline Running Financing Facility:

UBL Cashline is aimed to make your life easier ZINADGEE ASAAN. Whether you are a salaried individual or a businessman.

4 . UBL Drive Auto Loa

UBL Drive is a unique auto financing product which offers you features, options and flexibility unmatched by any other bank, because at UBL, You come first.

5 . UBL Silah Mila

UBL has designed a campaign for the first time in Pakistan to acknowledge and reward customers who have shown excellent performance in their loan repayments with other banks

2. UBL Card Products:

Welcome to the world of UBL Cards, the most exciting and vibrant card brand in Pakistan. We offer you a range of innovative and exciting cards that are not only powered by the security of chip but also enable you to personalize them any way you want. In order to get more information on our Prepaid, Debit and Credit Cards range, click on the following cards:

1.UBL Wiz:
UBL Wiz is Pakistan's first ever Prepaid VISA Debit Card that provides the convenience, security and benefits of an ATM and Debit Card, locally and internationally.

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2 . UBL Mega Wallet:

A revitalized and colorful design beckons you to a mega experience of power and rewards. Every time you use your card to withdraw cash or conduct transactions, you will be rewarded with points that can be redeemed for exciting gifts.

3 .UBL Credit Card:

Welcome to the world of UBL Credit Cards, the most exciting and vibrant credit card brand in Pakistan. We offer you a range of innovative and exciting cardsthat is powered by a security of chip

3. Omni - Branchless Banking:

UBL Omni now brings a host of banking services to your nearest "Dukaan". UBL Omni Dukaans are located in more than 600+ cities and towns across Pakistan. This is a major milestone in the evolution of banking that will reshape the traditional banking model by offering basic banking services across urban and rural Pakistan, well beyond the regular branch networks of banks.

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Customers across Pakistan can now open a UBL Omni bank account at any UBL Omni Dukaan of their choice, whether close to their home or place of work, by using their CNIC number and mobile phone number - their mobile phone number will effectively become their bank account number irrespective of which service provider they use. UBL Omni account holder will subsequently be able to deposit and withdraw cash, make utility bill payments, send or receive money, purchase mobile card vouchers, make postpaid mobile bill payment and much more by using diversified array of convenient channels which includes UBL Netbanking/ WAP, SMS, Contact Centre or ATM. No longer will they have to visit a bank branch to conduct their basic banking transactions nor will they be limited by standard banking hours. People without a UBL Omni bank account will also be entertained at a UBL Omni Dukaan where they can make utility bill payments, send or receive money, purchase mobile card vouchers and make postpaid mobile bill payments.

4. Priority Banking:
Signature, UBL's Priority Banking service is uniquely designed to meet the highest expectations of our high potential, high net-worth clients; wherever you may be. Launched as an independent brand, Signature offers focused and personalized Wealth Management Services for selected, high net-worth individuals in a completely secure and congenial atmosphere. Being preferred customers, our clients will be given exclusive benefits, free services and a range of value added facilities.

5. Retail Asset Products:

UBL offers a diverse mix of agriculture based financial products. Financing is available for all seasonal crops across Pakistan. UBL Agriculture Finance aims to facilitate farmers via production and development loans-with flexible tenors and large amounts. There are also available Non-Farm loans for livestock and fisheries financing. With an extensive branch network across Pakistan and specially dedicated branches UBL Agriculture Finance is within easy reach. UBL also provides loans under the Small Business Scheme to individuals who wish to set up their own small business. These loans are on easy terms and aim at spreading prosperity throughout Pakistan by reducing unemployment.

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6. Corporate Banking:
Our mission is to serve all your corporate needs and ensure your full satisfaction through product innovation, personalized banking, and top notch service. The CBG department of UBL defines corporate banking in Pakistan. Amongst the local banks UBL CBG is the pioneer in providing innovative solutions to its diversified and satisfied customer base. UBL CBG is considered to be a major player in the financial market of Pakistan. The Corporate Banking Group focuses on attracting and servicing large portfolio customers. Our forte is providing exemplary customer service using the "Single Window" concept and product superiority. The Relationship Management team manned by highly qualified individuals from the industry has steadily expanded our customer base and continues to enhance our cordial relations with our esteemed clients. Despite the sluggish economic growth in recent years, UBL outperformed all the other local banks in the corporate banking sector primarily due to CBG's emphasis on establishing and enhancing relationships with foreign/local blue chip and middle market customers thereby capturing significant market share. UBL's appetite for large exposures coupled with dedicated Structured Finance Unit, and an innovative team of professionals having extensive experience of Corporate Banking gives it the right platform to succeed in today's competitive and a demanding environment. The success of CBG has been established from the fact that UBL received the 'No.1 Euromoney 2000' Best Local Bank award and recognized it to have out performed all other banks. In year 2000, UBL was also voted as the best Corporate Bank by the customers of a major foreign bank in a survey. Aggressive marketing combined with professionalism has led to an increase in UBL's market share with top corporate customers and in some cases replacing Foreign Banks. Presently, its portfolio includes the quality names in the country, which were initially confined to foreign banks only.

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7. Investment Banking Group:

Established in 2002, UBL Investment Banking Group is one of the largest and most experienced investment banking groups in Pakistan. We are the only Pakistani commercial bank with an investment-banking desk in the GCC region. A dedicated specialist team of 19 investment bankers, with diversified academics and experience in Pakistan and UAE, has the expertise to cater to the needs of both domestic and regional clientele. With an award winning team, UBL Investment Banking Group possesses diversified industry experience, exposure to a wide array of landmark transactions and knowledge of broad range of products resulting in top-notch deal execution to provide quality investment banking services to its clientele. Our well established deal execution and distribution experience is evidenced by successful closure of over 161 debt and equity transactions amounting to USD 14,559 million during 2003 2010.

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8. UBL Netbanking:
UBL netbanking offers you a simple, convenient and secure way to manage your bank accounts 24/7 from anywhere in the world. UBL netbanking is the most trusted Internet Banking portal in the country primarily because of its uniquely strong security features and an attractive list of transactions and activities available. With UBL netbanking, you can view all your deposit, credit card and loan accounts. You can pay your utility bills, mobile phone bills, buy prepaid vouchers, invest in UBL Funds, transfer funds to any UBL account holder or any 1Link member bank account in Pakistan. You can also view cheques-in-clearing, manage your ATM card and shop online at our various partner stores in Pakistan, all from the comfort of your home. UBL also offers you the power and convenience of using netbanking on your Mobile phones through Wireless Application Protocol (WAP) making your account more accessible than ever befo

9. Deposit Products:
Our deposit product portfolio offers an eclectic mix for all types of financial requirements. Whether you are an individual interested in opening a savings account, or a businessman wanting to maintain a foreign currency account, or a small business with a requirement of a business account for your daily transactions, our deposit products offer you the range you require. Check out our extensive deposit products and services and find one especially suited to your needs

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10. Other Retail Products:

UBL has taken progressive steps towards introducing innovative products and services to provide its customers as varied a range as there are financial needs. The UBL product portfolio is diverse and caters to the financial requirements of customers at all stages of the spectrum. Whether catering to the Insurance requirements of a concerned parent through UBL BetterLife Bancassurance products or a fulfilling the payroll requirements of a small business owner via UBL Pay Partner - our charge remains the same customer requirements are paramount. There are available, multitude product options for the discerning customer and every possible financial need is catered to through efficient and pleasant service. Furthermore our vision and mission advocate we continually strive to ensure that new products and services are introduced continuously to provide for all financial needs of all customers present and future.

11. Treasury&Capital Markets:

At UBL Treasury & Capital Markets (TCM), we nurture a culture of Delighting-the-Customer with a complete focus on customer needs for their financial solutions. Recently TCM team s customer-centric approach got a well-deserved recognition when UBL was voted best in the following categories in an Asia-Pacific survey of corporates and institutions by Asiamoney:  Best Domestic Provider of FX Services  Best for Innovative FX Products and Structured Ideas

The UBL TCM has developed a reputation as a proven market leader in converting innovative ideas into profitable ventures for the bank and for its customers. TCM, in the last few years, has developed core competencies in the newly evolved areas of Derivatives and Structured Solutions. Today the UBL TCM is a frontrunner in providing:  The narrowest bid/ask spreads and the fastest quotes  Best for Innovative FX Products and Structured Ideas  Innovative Structured Products

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Under the new management, the TCM achieved number of milestones. It expedited the launch of Pakistan's first derivative money market product - the FRA (forward rate agreement) in August 2003, and has further closed several similar transactions thereafter. UBL was also the first bank to do a plain-vanilla Interest Rate Swap. It acquired the status of Authorized Derivative Dealer (ADD) - the only domestic bank with this status. It started trading currency option in 2005 and now is a clear market leader. It became the only bank from Pakistan with ISDA primary membership.

Why Clients choose us:

Diversified Experience
 Professional team of 19 investment bankers with diversified work experience including corporate banking, corporate & project finance, audit, accountancy, credit rating, equity advisory, placement and distribution of instruments, research and financial modeling  Diversified product palette including project finance advisory, equity and debt advisory and business & transaction consultancy services.

Our Strong Deal Credentials

 Proven ability to advise and arrange and arrange big ticket transactions as evidenced by our credentials  Demonstrated capability and successful track record of advising domestic and foreign investors and government agencies  One of the largest and most active advisors and arrangers amongst institutions operating in Pakistan's investment banking area

Regional Outreach
 Only Pakistani commercial bank with investment banking presence in the GCC region  Supported by dedicated corporate and institutional relationship team across the Middle Easy in Dubia, Abu Dhabi, Qatar, Bahrain and Yemen

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Branches of UBL:
United Bank Limited (UBL) is one of the largest commercial banks in Pakistan having more than 14,00 online branches inside the country . And You can use your UBL Wallet across Pakistan at more than 400 ATMs. Its 28 branches outside the country are in the United States of America, Qatar, UAE, Bahrain, and Republic of Yemen. It also has representative offices in Tehran, Iran, and Almaty, Khazakstan. It owns subsidiaries in the UK (United National Bank Limited), and in Zurich, Switzerland.

Credit Rating:
Credit Rating by JCR - VIS Credit Rating Company Limited - June 28, 2011

Long Term Rating: 'AA + ' United Bank Limited is one of the largest Commercial Bank in Pakistan. The Bank's long term rating is AA +, which denotes good credit quality. Protection factors are strong. Risk is modest but may vary slightly from time to time because of economic conditions.

Short Term Rating 'A-1+' The short-term rating is A-1+, which denotes the highest certainty of timely payment. Short-term liquidity, including internal operating factors and / or access to alternative sources of funds, is outstanding and safety is just below risk free Government of Pakistan's short-term obligations.

Financial satatement FOR THE QUARTER AND NINE MONTHS ENDED SEPTEMBER 30, 2011

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HEAD OFFICE:
State Life Insurance Corp. Building #1, I.I. Chundrigar Road, Karachi, Pakistan P.O. Box No.: 4306 Phone: (92-21) 111-825-111 Gram: "UNITED" Fax: (92-21) 2413492

External links:
      www.ubl.com.pk www.ublonline.com www.ublfunds.com www.ublinsurers.com www.ublameen.com www.ubldirect.com Customer Website. UBL Fund Managers Ltd. UBL Insurers. UBL Islamic Banking Ameen. UBL Middle East Website.

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