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One unified platform for element, network and service management of converged IP/Ethernet/MPLS multiservice networks
to expansive service provisioning that allows for increased productivity, to heightened assurance that proactively prevents problems and quickly isolates those that arise, to vital statistics for service billing. It also allows for strategic product evolution with the AlcatelLucent product portfolio that facilitates entrance into new business opportunities in managed virtual private network (VPN) business services, triple play, metro Ethernet aggregation, mobile aggregation/backhaul, and enterprise Ethernet access.
In the Alcatel-Lucent leading Triple Play Service Delivery Architecture (TPSDA), the 5620 SAM is integrated with the Alcatel-Lucent 5750 Subscriber Service Controller (SSC) to offer dynamic policy provisioning and session access control (SAC) based on bandwidth availability. This capability arms service providers, cable MSOs and enterprise customers with the flexibility to offer a variety of residential subscriber services through self-care portals without impacting the quality of experience of other users. The 5620 SAM also plays a critical role in management for aggregation in the Alcatel-Lucent Metro Ethernet Network Architecture (MENA) and Mobile Evolution Transport Architecture (META).
established policies. These policies are used by operators or OSS applications to bulk-configure parameters on various objects. Changes to policy parameters are applied to all objects using the policy, thus reducing the amount of time required to update a configuration. Policies can also be used to autocreate objects based on a set of rules. Autocreation of service tunnels in a group of routers, according to a userdefined topology, is an example of rule-based policy commissioning. The 5620 SAM policy management enhances standardization and network predictability. Troubleshooting is also simplified with managed CLI scripting for third-party device configuration, in which the system compares new scripts with records of standard configurations.
Key features
Network commissioning automation and assurance
Network commissioning and assurance encompass the equipment, routing and service-tunnel provisioning and troubleshooting necessary for preparing the network to deliver services. Automation for these tasks can significantly prevent misconfiguration so that services can be delivered faster. Assurance provides network visibility so that problems are easily detected and isolated for quick resolution during and after the commissioning process. The 5620 SAM offers four methods of automating commissioning, thereby increasing the speed and reducing the risk of errors during the networkcommissioning phase: Concurrent, multiple-object editing using a GUI-driven, form-based configuration method Predefined configuration steps guided by wizards Managed command line interface (CLI) scripting that extends configuration to third-party devices Policy-driven configuration and object autocreation The 5620 SAM also provides networkconfiguration assurance using policy auditing, which reports deviations from
step-by-step through the process of specifying customer information, selecting service endpoints, and predefining service policies and their attributes (for example, per-service or per-subscriber quality of service [QoS], access control list [ACL] filters, and schedulers). For operators that manually bind sites to service tunnels, the 5620 SAM can automate service-tunnel bindings in the opposite direction. For accelerated activation, a service can be instantiated through automatic mesh binding between sites. The newly activated service can be tested by simply triggering one of the tools in the service test suite. Individual component tests related to the newly provisioned entity are automatically created, with detailed test results containing numerous testspecific data response states and values, target/source information, probes, timeouts, loss, jitter, average/ min/max/standard deviation, sum-ofsquares, round-trip times and more for the specified test (chosen from numerous ping, trace and other tests). Test success or failure is reflected with a separate operational status flag. For flow-through provisioning, templates, policies, automatic binding and automatic post-testing are also available. In addition to the services listed above, the 5620 SAM supports composite services that combine multiple services, such as: VLAN connections to a hierarchical VPLS IES spoke into a VPLS VPLS connected to two customer premises equipment (CPE) Ethernet rings VPRN (IP-VPN) to VPLS interconnection to form a new end-toend service entity This multiservice association is autoinstantiated using service-connection points, correlated with any faults found on the embedded service components and displayed on the service topology map.
The service-topology maps are invaluable for operators who need to visualize all resources traversed by a service, including the actual routes across the network.
tests for each entity contained in the group. In addition, tests are automatically updated when objects are added to or removed from a group. Test suites can also be scheduled for each service and compared to configurable parameters, such as jitter, delay and packet-loss metrics, to proactively detect service and network degradation. Rule-based alarm notification further automates service assurance and adherence to service level agreements (SLAs) by directing the operators attention and escalating alarm severity when a test suite fails certain criteria over a defined period of time.
Upgrade service
The upgrade of the 5620 SAM software components in a network requires a thorough understanding of 5620 SAM system administration and operating system (OS)-specific requirements. The upgrade procedure must be planned, documented, and tested in advance on a lab system that is representative of the target live network. Alcatel-Lucent offers an upgrade service that should be engaged for upgrades. The 5620 SAM upgrade service ensures that proper planning is done to allow for a successful upgrade. It allows for the necessary preparation, including an assessment of upgrade requirements for network implementation of the 5620 SAM software, method of procedure (MOP) development, and lab-environment testing that delivers consistent, repeatable upgrade results. The upgrade service also includes technical support from experienced Alcatel-Lucent subject-matter experts, who are available to assist and answer questions during or after the upgrade.
Continued evolution with the Alcatel-Lucent equipment portfolio, with the following new equipment support: 7750 SR, R6.0 7710 SR, R6.0 7450 ESS, R6.0 7250 SAS, R3.0 7705 SAR, R1.0 OmniSwitch 6850, R6.3 Continued growth, to manage even larger networks with increased scalability: Tripled the network size the 5620 SAM can manage, reducing the need for multiple 5620 SAM installations Increased the number of supported media dependent adapters (MDAs), from 8000 to 12,000 Increased the concurrent OAM tests by 1150% (2300), from 200 to 2500 Increased the performance statistics collected each 15 minutes by 25% (100,000), from 400,000 to 500,000 Increased the accounting statistics collected each 15 minutes by 650% (5,200,000), from 800,000 to 6,000,000 Distributed statistics-collection platform Heightened service availability with enhanced assurance: Alarm correlation and suppression Heightened service availability with enhanced assurance: Object life-cycle status (in-service, maintenance/commissioning) Heightened service availability with enhanced assurance: Service test manager/OAM test enhancements: LDP equal Cost Multipath Protocol (eCMP) support, including tree discovery and display and path probing using the new LDP Tree Trace test ieee 802.1ag ethernet Connectivity Fault Management (CFM) support, including new Loopback Ping, Link Trace, and Continuity Check (CC) Ping tests loop detection added for ieee 802.3ah ethernet in the First Mile (eFM) extensions support new virtual Circuit Connectivity verification (vCCv) Trace test added Heightened service availability with enhanced assurance: Real-time statistics collection Historical and real-time statistics graphing Heightened service availability with enhanced assurance: Statistics-collection granularity Heightened service availability with enhanced assurance: New statistics workflow for top-down and bottom-up flows Heightened service availability with enhanced assurance: Performance-monitoring thresholds and activating counters Heightened service availability with enhanced assurance: GUI enhancements and GUI map extensions
The 5620 SAM is tightly integrated with the SR-release portfolio cycle and continues to evolve with new releases of the SR platform, as well as expanding its breadth of support for the greater Alcatel-Lucent portfolio, including strengthening of the MeTA solution in mobile Radio Access network (RAn) aggregation/backhaul with support of the 7705 SAR, and in enterprise Ethernet access for metro/triple play applications with support of the OmniSwitch 6850.
enables support of increasingly large networks on a single 5620 SAM server pair, complemented by distributed servers for collection of processing-intensive statistics.
Alarm correlation, when applied, can dramatically reduce the number of alarms in the alarm window by collapsing correlated alarms into a single correlating alarm for easy determination of the root cause of the problem. Object life-cycle status allows further filtering on in-service alarms for NOC operations or maintenance/commissioning alarms for those performing provisioning tasks. Detect and resolve faults preventatively when using scheduled ieee standard OAM tests to monitor network services end-to-end.
Real-time visualization and side-by-side comparison of statistics from different objects make troubleshooting easier.
Statistics-collection granularity enhancement improves scalability by reducing the collection of unnecessary statistics. Using statistics in the 5620 SAM is now easier with the new workflow. Proactively and reactively resolve crossed thresholds configured in the 5620 SAM for performance monitoring. Much richer GUI display features and map extensions make it easier to troubleshoot in increasingly large networks. For example, the new datareduced flat map is designed to support scaling to more than 1000 devices.
expanded service offerings, faster, with enhanced scripting development tools such as the Service Template GUI Builder that supports: Widgets (drop-down/selection, filtered, Boolean lists, and so on) Calling scripts within scripts for simple cascading Output format scripts for changing look-and-feel Queries displaying 5620 SAM data in template form Protected the network with enhanced security: Span of control
Develop CLI/scripts that can be deployed centrally across the entire network using a sophisticated GUI builder. Develop scripts to easily provision a service by looking at a map and selecting the multiple endpoints of the service. The 5620 SAM scripting simplifies flow-through provisioning for all service types with a few templates, using a service topology and common model of all services, including redundancy and variance.
Block attempts to change equipment/routers by users who are not within an operators profile (for example, for port or site configurations). Block attempts to access scripts, templates, and test suites outside of an operators span. Add prefiltering to a user profile for common objects, alarms and OSS (for example, users could only see LSPs terminating on a router inside their span). Routers can be added to a span using discovery rules, listing and selection, or drag-and-drop into a profile.
Technical features
5620 SaM-e
Equipment configuration management Security management Fault management Performance management System redundancy
Out-of-band management of VPN or in-band management of communication channels Node mediation and equipment configuration Device and resource autodiscovery Configurable polling and management information base (MIB) update policies Policy-based backup, restore and upgrade of software on devices GUI-based equipment, network and routing-domain views Equipment and network-inventory administration, browsing and querying GNE and interface discovery, physical-link creation and topology-map display GNE Telnet, Secure Shell (SSH) and Web-interface session launch Local password-based access or Remote Authentication Dial-In User Server/Terminal Access Controller Access Control System Plus (RADIUS/TACACS+) user authentication and authorization Operator-profile management, support of functional access domains, Scope of Command, and Span of Control based on user roles Authentication and logging of OSS interface and user activity SNMPv3 trap authentication Secure access to NE interfaces using SSHv1/v2 Secure file transfer using Service Control Points (SCPs) Multiple alarm window for alarm surveillance and logs, including surveillance of third-party device alarms Alarm correlation and synthesis Policy-based fault escalation, de-escalation and severity assignment Global and private user filters Configurable alarm-information field Distributed statistics-collection platform Real-time statistics collection Historical and real-time statistics graphing Setting of performance-monitoring thresholds and activating counters Equipment and interface statistics-reporting system management Redundant management and database server for fast system failover Load-sharing statistics-collection platforms
5620 SaM-P
Service templates, policies and workflow wizards to enable the delivery of: Point-to-point and multipoint Ethernet services (Ethernet VPWS [VLL] and VPLS): private data-networking applications such as intranet access and aggregation for residential triple play (hierarchical VPLS [H-VPLS], MVPLS)
ultipoint IP-VPN and multicast (MPLS/BGP VPRN, Internet Group Management Protocol [IGMP], ProtocolM Independent Multicast [PIM]- Source-Specific Multicast [SSM]) IES (extranet and differentiated Internet access) Internet BGP peering services Mix-and-match access technologies: frame relay, ATM, Ethernet and SONET/SDH for VPWS (VLL) services Composite service creation: combination of multiple component services interconnected by SCPs Service-mirroring creation Automatic bidirectional, meshed SDP bindings during service creation ynamic/static subscriber management, allowing the selection and monitoring of host profiles (bridged or D routed by application type), subscriber-identification policies, and SLA policies ccess policies: definition and application of QoS policies on subscriber access ports, including anti-spoofing A filters, Address Resolution Protocol (ARP) cache configuration, ACL, Dynamic Host Configuration Protocol (DHCP) relay, igMP proxy Network tunnel (SDP), MPLS path and LSP management and visualization outing domain management: IS-IS, OSPF, BGP, RIP, static routes, MPLS IP multicast (PIM) and IP redundancy R (Virtual Router Redundancy Protocol [VRRP]) Port and interface creation and configuration cript manager with GUI builder: managed CLI scripts with version control that can be executed through S custom-designed GUIs built using common widgets and formatted using output format scripts for lookand-feel GNE provisioning using a CLI script applied to third-party CPE devices etwork policies: definition and application of QoS policies for parameters such as Differentiated Services N Code Point (DSCP), forwarding class, and MPLS experimental (eXP) marking Buffer policies for managing buffer pools and weighted random early detection (WRED) slopes Queuing and scheduling, including multilevel hierarchical QoS policies QoS marking and forwarding policies based on Layer 2, 3 or 4 fields Routing policies: routing, MPLS administrative groups, and VRRP priority and control Subscriber identification policies to associate dynamic hosts with subscribers
5620 SaM-a
Service alarms: instant propagation of equipment alarm to services embedding the affected object Root cause analysis: alarm view offers alarm cause, affected object list and related object list ATM ping, LSP ping, LSP trace, LDP ECMP tree trace, IEEE 802.1ag CFM, CFM loopback ping, CFM link trace, CFM CC ping, MTU ping, SDP ping, Internet Control Message Protocol (ICMP) ping, ICMP trace route, multicast trace, multicast router information, service site ping, Domain name System (DnS) lookup, vPRn ping, VPRN trace, CPE ping, multicast forwarding information base (MFIB) ping, VCCV ping, VCCV trace, Media Access Control (MAC) populate, MAC ping, MAC trace, MAC purge Service test manager: predefine a group of OAM tests in an integrated test suite to concurrently verify the end-to-end service and the underlying network layers or simultaneously test a group of similar objects schedule OAM test suites to proactively monitor SLA compliance using configurable metrics such as latency, delay, packet loss, and threshold crossing alerts (TCAs) track object or topology changes to automatically generate OAM tests for new entities Configuration change management: definition of scripts that retrieve configuration information to compare to initial node configuration Policy audit to automatically detect deviations from the standard configuration Service mirroring to centralize service traffic analysis Equipment, network and routing views: navigation tree with nested views for: physical equipment OSPF areas, router and interface membership iS-iS areas, interface, neighbors ring group, vLAn membership
network: all protocols enabled on the NE (for example, BGP, LDP, MPLS, OSPF, PIM, Resource Reservation Protocol [RSVP]), with drill-down into groups, adjacencies, interfaces and configuration Physical and topology maps: physical topology LSP topology with LSP cross-connect topology SDP topology
Service and composite-service topology, to view network objects involved in the delivery of a service and their status, including redundant paths Searching for and display of the following parameters in any combination: subscriber, service ID and/or service type physical chassis, input/output (I/O) module, port or channel (for example, SONET/SDH) SDP (an access point to a network traffic trunk) MPLS LSP or generic Routing encapsulation (gRe) tunnel-supporting services historical statistics: collection and display of statistics for a given period
accounting: collection and display of accounting data for Layer 2/Layer 3 interfaces on selected or all services service accounting policies: setting of accounting profile per service/per port
5620 SaM-O
Ten simultaneous 5620 SAM-O applications XML interfaces for inventory, provisioning (including third-party devices), monitoring and statistics export Media Server (MS) channel for event and alarm monitoring, including alarms from third-party devices Software development kit with sample code and developers guide: enables customers to retrieve service information such as services, service status, service alarms and statistics enables customers to perform predefined OAM tests on their services
Operating environment
The Alcatel-Lucent 5620 SAM, Release 6.0 operates on: Solaris 9 or 10 for Scalable Performance Architecture (SPARC) platforms from Sun Microsystems Solaris 10 x 86 for AMD-based platforms from Sun Microsystems Microsoft windows 2000/2003/XP Professional/ Vista Business and Ultimate 32-bit editions Linux (for 5620 SAM clients only)
table 1. Minimum hardware requirements for 5620 SaM, release 6.0 running on Windows platform*
aPPlicatiOn PlatFOrM OS
5620 SaM database Includes Oracle 10g database Stores network objects and configuration 5620 SaM server The 5620 SAM server is installed on a workstation separate from that of the 5620 SAM database workstation. 5620 SaM client GUI presentation front-end A maximum of one client per PC
Intel Pentium 4, 3 GHz or higher 2 GB RAM 50 GB disk space for the database Intel Pentium 4, 3 GHz or higher 2 GB RAM 15 GB disk space Intel Pentium 4, 2 GHz or higher 512 MB dedicated RAM 1.5 GB disk space 1280 1024 display resolution
Windows 2000 Windows 2003 Windows XP Professional Windows Vista Business Windows Vista Ultimate 32-bit edition
* 5620 SAM, Release 6.0 platform sizing is available from Alcatel-Lucent. Contact your Sales or Sales Engineer representative for specific platform-sizing recommendations.
table 2. Minimum hardware requirements for 5620 SaM, release 6.0 running on Sun Solaris*
aPPlicatiOn PlatFOrM (ultraSParc iii, iiii, iV, Or iV+) PlatFOrM SParc t1 (SOlariS 10 Only) PlatFOrM Sun aMD OPterOn (SOlariS 10 Only)
5620 SaM database Includes Oracle 10g database Stores network objects and configuration 5620 SaM server The 5620 SAM server is installed on a workstation separate from that of the 5620 SAM database. 5620 SaM Distributed Statistic Collection Platform
2 CPUs, 1 GHz or higher 4 GB RAM 2 disk drives, at least 73 GB each Solaris 9 or 10 2 CPUs, 1 GHz or higher 4 GB RAM 73 GB available disk space Solaris 9 or 10 2 CPUs, 1 GHz or higher 4 GB RAM 73 GB available disk space Solaris 9 or 10
1 CPU (4-core), 1 GHz or higher 8 GB RAM 2 disk drives, at least 73 GB each SPARC T1 (Solaris 10 only) 1 CPU (4-core), 1 GHz or higher 8 GB RAM
2 CPUs (dual-core) 8 GB RAM 2 disk drives, at least 73 GB each 2 CPUs (dual-core) 8 GB RAM 2 disk drives, at least 73 GB each
5620 SaM client GUI presentation front-end Only one client should be installed per platform
CPU, 1 GHz or higher 1 (UltraSPARC III or IIIi) 512 MB dedicated RAM 1 GB available disk space 1280 1024 display resolution Solaris 9 or 10 5 sessions: 1 CPU, 2 GB RAM 10 sessions: 2 CPUs, 4GB RAM 20 sessions: 4 CPUs, 8 GB RAM
* 5620 SAM, Release 6.0 platform sizing is available from Alcatel-Lucent. Contact your Sales or Sales Engineer representative for specific platform-sizing recommendations.
table 3. Minimum hardware requirements for 5620 SaM, release 6.0 clients running on red Hat linux*
aPPlicatiOn PlatFOrM OS
5620 SaM client GUI presentation front-end Only one client should be installed per platform
1 CPU, 2 GHz or higher 1 GB RAM 1 GB available disk space 1280 1024 display resolution
* 5620 SAM, Release 6.0 platform sizing is available from Alcatel-Lucent. Contact your Sales or Sales Engineer representative for specific platform-sizing recommendations.
table 4. 5620 SaM, release 6.0 scalability limits per 5620 SaM server
iteM DeScriPtiOn releaSe 5.0 liMitS releaSe 6.0 liMitS
MDA Services SAP Simultaneous operational 5620 SAM GUI clients Outstanding alarm-list entries gne Concurrent OAM tests (per 10 min.) Performance statistics (per 15 min.) Accounting statistics (per 15 min.) Statistic collection
8000 1,000,000 5,000,000 100 50,000 10,000 200 400,000 800,000 Allows separate 5620 SAM server and statisticscollection Distributed Statistic Collector Platform
12,000 1,000,000 5,000,000 100 50,000 10,000 2500 500,000 6,000,000 Allows separate 5620 SAM server and statisticscollection Distributed Statistic Collector Platform
Please refer to 5620 SAM 6.0 Planning Guide for the most up-to-date detailed information on scalability and scalability limits.
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