Beruflich Dokumente
Kultur Dokumente
The natural step as postulated in 1989 by the Swedish scientist Dr Karl-Henrik Robert is built on
the eco-centric foundation theory. This theory places emphasis on environmental protection
9
.
Compared to the other two foundation theories, it appears to have more relevance to the current
socio-economic stage of Africas development. It clearly defines four principles that require serious
consideration namely:
The earths natural resources are removed faster than nature can replace them.
Human activities produce more wastes than the earth can safely degrade.
Human activity consumes more naturally available food sources than they can generate or
produce. This ultimately leads to declining quantities.
People should not be subject to conditions that undermine their ability to meet their future
needs.
The Brundtland report of 1987, titled Our common future appears to take its origin from the
anthropocentric foundation theory.
10
The works of Herman Daly (1991-1994)
11
are based on the economic foundation theory of
sustainability of 1987. Daly posits that economic growth cannot continue infinitely by increasing
system efficiency alone. A balance has to be achieved between growth, sustainability and the
equitable distribution of wealth. Records show there are over 100 definitions of sustainability and
sustainable development, but the best known is that credited to the World Commission on
Environment and Development (WCED). This suggests that development is sustainable where it
"meets the needs of the present without compromising the ability of future generations to meet
their own needs.
1.2.3. Definition: Human capital
Pam, D.R., (2012) Safe and sustainable aviation in the AFI region 4
9
http://www.thenaturalstep.org/en/canada/the-system-conditions
10
Brundtland report. Our common future (1987) http://www.un-documents.net/wced-ocf.htm
11
Daly, Herman E. (1991). SteadyState Economics, (second edition)., Washington D.C.: Island Press.
The term originated by Schultz (1961)
12
can be defined as the skills, knowledge, and experience
possessed by an individual or population, viewed for their value or cost to an organisation or country
that can be augmented by appropriate investment. This was further expounded by Bontis et al.
(1999)
13
as the combined intelligence, skills and expertise that gives an organisation its distinctive
character. The human elements capable of learning, changing, innovating and providing the creative
thrust which if properly motivated, can ensure the long-term survival of the group.
1.3. Project objectives
Institutions
Higher education and training
Business sophistication
Infrastructure
Innovation
Macro-economic environment
Technological readiness
Market size
3. Figure 3: The 12 pillars of global competitiveness adapted from WEF GCI 2011-2012
These factors and their groupings, determine the drivers of the economy.
Country
Percentage
Development of
Aviation
infrastructure
Country
% Development
of Aviation
infrastructure
South Africa Tunisia Egypt Ethiopia Namibia Kenya
87.1%
80% 78.6% 77.1% 72.9% 71.4%
Morocco Cote divoire Senegal Cape Verde Ghana Mozambique
67.1% 64.3% 64.3% 61.4% 60.0% 58.6%
4. Figure 4: Top 12 African Countries with percentage development of aviation infrastructure
(Culled from World economic forum executive opinion survey 2011)
2.2.2. The five progressive stages of economic development
The WEF uses two major criteria to determine economic developmental stages of all nations.
The first criterion is the level of GDP per capita at market exchange rates.
The second criterion is the level at which the Countries are factor driven.
After complex analysis, three main stages and two transitional stages emerge: see figure 5 below.
Pam, D.R., (2012) Safe and sustainable aviation in the AFI region 11
1
.
1
:
T
h
e
G
l
o
b
a
l
C
o
m
p
e
t
i
t
i
v
e
n
e
s
s
I
n
d
e
x
2
0
1
0
2
0
1
1
10
innovation and sophistication factors subindex includes the
pillars critical to countries in the innovation-driven
stage. The three subindexes are shown in Figure 1.
The weights attributed to each subindex in every
stage of development are shown in Table 1. To obtain
the weights, a maximum likelihood regression of GDP
per capita was run against each subindex for past years,
allowing for different coefficients for each stage of
development.
21
The rounding of these econometric esti-
mates led to the choice of weights displayed in Table 1.
Table 1: Weights of the three main subindexes at each
stage of development
Factor- Efficiency- Innovation-
driven driven driven
Subindex stage (%) stage (%) stage (%)
Basic requirements 60 40 20
Efficiency enhancers 35 50 50
Innovation and sophistication factors 5 10 30
Implementation of stages of development
Two criteria are used to allocate countries into stages of
development. The first is the level of GDP per capita at
market exchange rates. This widely available measure is
used as a proxy for wages, because internationally com-
parable data on wages are not available for all countries
covered. The thresholds used are shown in Table 2. A
second criterion measures the extent to which countries
are factor driven. This is measured by the share of
exports of mineral goods in total exports (goods and
services), assuming that countries that export more than
70 percent of mineral products (measured using a five-
year average) are to a large extent factor driven.
22
Table 2: Income thresholds for establishing stages of
development
Stage of development GDP per capita (in US$)
Stage 1: Factor driven < 2,000
Transition from stage 1 to stage 2 2,0003,000
Stage 2: Efficiency driven 3,0009,000
Transition from stage 2 to stage 3 9,00017,000
Stage 3: Innovation driven > 17,000
Any countries falling in between two of the three stages
are considered to be in transition. For these countries,
the weights change smoothly as a country develops,
reflecting the smooth transition from one stage of devel-
opment to another. This allows us to place increasingly
more weight on those areas that are becoming more
important for the countrys competitiveness as the coun-
try develops, ensuring that the GCI can gradually
penalize those countries that are not preparing for the
next stage. The classification of countries into stages of
development is shown in Table 3.
Adjustments to the GCI
Over the past year, the Global Competitiveness Index
has been put through a rigorous analysis by the Joint
Research Centre of the European Commission (JRC).
The JRC is widely recognized as holding the worlds
leading expertise on composite indicators, such as the
GCI. Overall the JRC found that the GCI is robust to
changes in weights and is a solid index. Box 2 provides
details of their findings.
In addition to this overall assessment, the JRC made
some recommendations on how to further strengthen
the GCI. Based on their findings, as well as the Forums
own analysis and changes in data availability, some
minor adjustments to the structure of the GCI have
been made, as follows:
In the institutions pillar (1st), a measure of the extent
of bribery and irregular payments derived from the
Executive Opinion Survey has been added under ethics
and corruption. The index of the strength of investor pro-
tection compiled by the World Bank, previously in the
financial market development pillar, is now included in the
private institutions subpillar.
Within the infrastructure pillar (2nd), the indicators
have been reorganized into two relevant subpillars,
namely transport infrastructure and energy and telephony
infrastructure. The latter now includes mobile telephone
subscriptions. This variable is also part of the technological
readiness pillar and therefore receives half weight in each
pillar.
Within the health and primary education and the high-
er education and training pillars (4th and 5th), we have
dropped the variable on education expenditure as it is
no longer collected by UNESCO.
In the goods market efficiency pillar (6th), the variable
used as a proxy for the tax rate is now given full weight.
Previously, this variable was also included in the labor
market efficiency pillar and in each instance it was given
half weight.
The technological readiness pillar (9th) has been sepa-
rated into two relevant subpillars: technological adoption
and ICT use. The indicator on personal computers is no
longer included as the data are no longer collected by
the International Telecommunication Union. The densi-
ty of fixed telephone lines is included in the ICT use
category. Since it is also included in the infrastructure pil-
lar, each instance is given half weight. Finally, the vari-
able on the laws relating to ICT was dropped as it was
deemed too specific, given the general scope of the
Index. A new variable on Internet bandwidth, on the
other hand, has been included because of the rising
importance of this factor for competitiveness.
The Global Competitiveness Report 2010-2011 2010 World Economic Forum
5. Figure 5: Table showing the 5 stages of economic development and associated GDP per
capita. Courtesy world economic forum
There are five progressive stages in national economic development. They are the factor driven stage,
transition from factor to efficiency, the efficiency driven stage, another transition from the efficiency to
the innovation stage and finally the innovation driven stage.
Pam, D.R., (2012) Safe and sustainable aviation in the AFI region 12
6. Figure 6: Map of Africa showing GDP per capita in 2011(Courtesy IMF)
2.2.3. The verdict
According to the WEF data:
Four African Countries have reached stage two; namely Mauritius, Namibia, South Africa and Tunisia.
Pam, D.R., (2012) Safe and sustainable aviation in the AFI region 13
Seven Countries are in transition to stage two; namely Algeria, Angola, Botswana, Egypt, Libya,
Morocco and Swaziland. Apart from these 11 Countries listed above, the remaining 43 AFI members
are grappling with basic structures for economic growth in stage one.
Evidence suggests that, economic factors alone do not account for Africas high accident rate of 8.8
(accidents per million aircraft departures). Note that India is in stage one, yet its accident rate is 1.8.
Chinas rate is 0.2 but it is in the same stage two as Brazil, Argentina, Panama, Mexico and most
South American Countries. Yet, South Americas accident rate of 2.5 is ten times that of China.
Africas higher than average accident rate is not a direct result of its economic condition, but more
predominantly by social environmental conditioning.
20
Pam, D.R., (2012) Safe and sustainable aviation in the AFI region 14
20
Cliff Edwards and Jari Nisula;Active safety management (May 2009) City University London.
Chapter 3
3. A Political, Economic, Social, Technological and Environmental (PESTE)
analysis of the African aviation industry
This section will be devoted to a discourse on some of the political, socio-economic and
environmental factors that have the tendency to affect aviation safety levels in the region.
3.1. PESTE: Political factors
3.1.1. Influence of governments and public opinion
Post-liberalisation and deregulation notwithstanding, observers still notice some level of government
influence in shaping and supporting their economic interests. This usually coincides with the cyclic
downturn experienced by the industry, but there is no doubt it distorts the markets. Much interest
revolves around the United States of America (USA) and the EU; however, traffic forecast shows
China, India and South America are gaining strategic importance as potential markets. Activities in
these areas directly affect aviation in Africa when their policies lead to a distortion of free market
forces, as the subsequent discourse will show.
3.1.1.1. American government Policy
Effects can be said to be protectionist as seen in:
Chapter 11 bankruptcy protection; almost all American major airlines have received bankruptcy
protection at least once. Now American airlines the largest airline in 2008 has again filed for the
same protection.
The Fly America policy. This policy compels all beneficiaries of air travel paid for by the American
government, to use only its airlines with a few exceptions.
Pam, D.R., (2012) Safe and sustainable aviation in the AFI region 15
Cabotage restrictions and denial of fifth freedom rights.
Foreign Ownership restriction of 40% and voting rights of 25%.
Grants, aids and loan guarantees. USA gave $15B aid to its airlines in September 2001.
Research and development (R&D) funding to Boeing
It is considered a paradigm shift in principle that the US government allowed the merger of Delta
and Northwest, and recently Continental and United to continue.
3.1.1.2. Middle East renaissance: Emirates
Emirates established in 1985 is one of the youngest and now the strongest carrier in the Middle East.
Owned and funded by the government of Dubai and backed by a concerted marketing plan. With its
low cost business model, it is able to offer superior in-flight and ground facilities, free visas, and
sometimes free hotel accommodation for weekend stopovers in Dubai to passengers transiting to and
from the Far East. All these incentives are offered for the same price other competing airlines normally
charge for the flight ticket alone. The government of Dubai also plays an important role by enticing
investors with free land and a zero corporate tax policy to setup businesses in Dubai.
3.1.1.3. Far East synergies
Pam, D.R., (2012) Safe and sustainable aviation in the AFI region 16
Recent events show increased governments intervention in aviation matters. Argentina stepped in to
protect Aerolineas in 2009. China and Taiwan have set aside their age-old rivalry and liberalised their
aviation sectors in a bid to give their carriers a chance to favourably compete against the carriers from
other regions. Unable to raise funds from the capital market, Indian carriers received low interest loans
from the Indian government to the value of $1billion USD to settle urgent debts in 2009. Air India
completed its merger with Indian airlines on the 27th February 2011. While Jet Airways and Kingfisher
Airlines with a combined domestic market share of 52% (3Q 2010), have formed a wide-ranging
alliance to mitigate damaging losses. Notwithstanding, both carriers are facing cash flow problems in
early 2012.
21
3.1.1.4. African governments in the Airline business
Most African carriers that have featured among the global top 200 revenue earners are largely
government owned. An indication that, the private sector is not fully developed to compete against
the machinery of developed nations.
A brief look at the structure of these airlines shows that:
South African Airways (SAA) is 95% government owned. It was founded on the 1st February 1934
when the South African government accomplished the takeover of Union Airways. The airline
proved to be of strategic importance as it was commandeered for military purposes during the
Second World War. In April 1945, the airline became one of the founding members of the
International Air Transport Association (IATA). South African Airways has received over $3 billion
USD from its government between 2004 and 2008.
Royal Air Maroc (95.39% government owned) was established as Compagnie Cherifienne de
Transports on the 8th of June 1953 and started operations on the 28th June 1957.
Egypt Air is 100% government owned and established on the 7th May 1932. It began operations in
July 1933. It was initially, setup as Misr Airwork on the 31st December 1931.
Ethiopian (100% government owned) was established 26th December 1945 and resumed
operations on the 8th April 1946.
Pam, D.R., (2012) Safe and sustainable aviation in the AFI region 17
21
Jet Airways and kingfisher Staff salaries not paid for two months
http://articles.economictimes.indiatimes.com/2012-02-14/news/31059164_1_kingfisher-pilots-kingfisher-
airlines-jet-airways
Tunisair (74.42% government owned), was established and started operations on the 21st October
1948.
Air Algerie (100% government owned) was established on the 23rd May 1953.
Kenya Airways is 26% owned by KLM and 22% by the Kenyan government. It was established as
the national flag carrier following the 1977 break-up of the East African Community (EAC) that
comprised of Kenya, Tanzania and Uganda and the subsequent disbanding of the East African
Airways Corporation (EAAC).
22
Other governments have not been successful in the prestigious national carrier experiment. Initially, it
went well until the advent of commercialisation and privatisation. The principle makes business sense
but the strategic nature of aviation business requires a delicate balancing of commercial objectives
and social obligations. Notable among them are Nigeria Airways, Ghana Airways and Air Afrique.
These failures were mainly due to internal factors such as undue government interference in
management activities, financial recklessness, and managerial instability resulting in lack of continuity
in policy implementation. They became unsustainable due to gross inefficiencies and lack of
accountability.
3.1.2. Political initiatives in home markets
Much legislation is lacking either strategic purpose or proper implementation.
The Abuja treaty designed to support the full implementation of Yamoussoukro Decision (YD) is being
relegated by member States. Contrary to initiatives like the New Partnership for Africa's Development
(NEPAD) that are designed to strengthen regional cooperation, there are numerous instances where
African carriers prefer to work with foreign carriers.
The case of setting up a replacement for the liquidated Nigeria Airways resulted in a fiasco when the
Nigerian authorities failed to carry out due diligence before offering South African Airways the role of
technical partner and core investor in the project for 30% equity. These and other lapses were then
uncovered by the Nigeria Aviation Safety Initiative (NASI) to the utter embarrassment of the
government.
Pam, D.R., (2012) Safe and sustainable aviation in the AFI region 18
22
Airline Historical data culled from Air transport intelligence. www.rati.com
To make matters worse, instead of redressing the situation, the Nigerian government brushed aside
their fellow NEPAD
23
member and made a deal with Virgin Atlantic for 49% equity.
24
3.1.3. International Multilateral agreements and conventions
By 1985, 80% of SSA Countries were under autocratic regimes. The 2009 World Bank data indicates
that over 50% are now considered truly democratic. Showing a 12.5% conversion to democratic
principles per decade. The new democrats composed of some mutated military rulers. This is slow,
but progress in the right direction, nonetheless.
All African Countries are members of ICAO and signatories to most of its multilateral agreements,
conventions and protocols. There are issues over the ratification and implementation of a few
conventions and treaties; such as the Cape Town convention of 2001 relating to the International
interests in Mobile equipment.
25
This is set to be of immense benefit to the African carriers who face
cash problems in securing newer aircraft and discriminatory insurance premiums.
3.1.4. Regulatory bodies and processes
Regulatory bodies have previously been prone to government interference. This has been rectified as
all regulators now have autonomous status. However, the level of autonomy is still being tested as
there are still issues concerning government owned airlines being favoured in policy matters.
Most regulatory authorities suffer from shortage of skilled personnel mainly due to modest conditions
of service that are not competitive enough to attract and retain such skills.
26
There are serious instances of poor economic regulation of airlines by some CAA's. This problem
becomes obvious when the airlines start to owe staff salaries and are unable to fund their daily
operational cost items such as fuel, overnight subsistence expenses for crew, landing, parking and
navigation charges.
Pam, D.R., (2012) Safe and sustainable aviation in the AFI region 19
23 The New Partnership for Africa's Development (NEPAD) is a programme of the African Union (AU) adopted in
Lusaka, Zambia in 2001. NEPAD is a radically new intervention, spearheaded by African leaders to pursue new
priorities and approaches to the political and socio-economic transformation of Africa.
24 John Nwokocha and Kenneth Ehigiator, The Sunday periscope: who owns Virgin Nigeria? Sunday, January
9th 2005. Vangaurd Newspapers http://allafrica.com/stories/200501100287.html
25 Current list of ICAO multi-lateral treaties and conventions http://www2.icao.int/en/leb/Lists/Current%20lists
%20of%20parties/AllItems.aspx
26
Rexter Ndhlovu and Andy, (Gaborone, Botswana, March 2009) Ricover, Assessment of Potential Impact of
Implementation of the Yamoussoukro Decision on Open Skies Policy in the SADC Region
Reports have been made of aircrew being forced by commercial pressure to pay bribes to regulatory
and airport staff in some African Countries
27
. This atmosphere of insecurity and uncertainty causes
undue stress for the crew that translates into degraded levels of safety.
3.1.5. Trading policies and labour laws
After independence, most African Countries initiated trading policies based on political and social
affiliations. For example, those colonised by France found it easier to trade together even though their
geographical locations were sometimes interspersed by former British colonies, e.g. Cameroun and
Benin. Hence the formation of Air Afrique, ASECNA, etc. Other Countries found it natural to
organically structure the regional integration along geographical and social expediencies. A number of
economic, free trade and monetary areas have emerged along these lines e.g. SADC, MENA,
COMESA, EAC, etc.
However, this development is not homogenous as the degree of industry growth varies across the
region. There are instances where National labour laws do not provide adequate safety nets to
prevent unethical and unfair practices against employees of safety critical organisations such as
aviation. Sometimes where these laws exist, the employers flout them with impunity.
Most employment contract make no provision for loss of license insurance, medical cover, pension,
union representation and unbiased conflict resolution processes. A scenario where there is no
employee engagement and group synergy provides the perfect environment for the emergence of
latent pathogens that threaten safety.
3.1.6. Regional aviation pressure groups
The continent has witnessed increased activity of international NGOs, safety advocacy, professional
associations and pressure groups. Most of these groups are self-funded. Groups like IFALPA, IFATCA
and EI have been working with IATA and ICAO but their involvement in national issues is negligible.
Official government reaction is to ignore most of the advice being proffered by the safety advocacy
groups until something goes wrong.
Pam, D.R., (2012) Safe and sustainable aviation in the AFI region 20
27
CAA staff demand bribes in Kinshasa http://www.pprune.org/african-aviation/276492-drc-caa-bribes.html
Some of the groups are perceived as being too critical of failings within the industry
28
. Some
operational safety issues reported include:
Engineers are cajoled into signing certificates of release to service when the aircraft obviously
unserviceable.
Meteorological services
Cabin crew.
Dispatcher.
Engineer.
Pilot.
Pam, D.R., (2012) Safe and sustainable aviation in the AFI region 66
Page 2
2. How long have you been involved in aviation?
3. Where do you currently live and/or work?
(please Choose all that apply)
4. As an aviation personnel, Have you ever lived or worked(even as a crew member) in
any of these locations? (Choose all that apply)
Less than 3 years
*'
3-5 years
*'
5-10 years
*'
10-15 years
*'
15-20 years
*'
over 20 years
*'
United States and Canada
M|.
Europe
M|.
Middle East
M|.
Africa
M|.
South America and Caribbean
M|.
Asia
M|.
Australia
M|.
United States and Canada
M|.
Europe
M|.
Middle East
M|.
Africa
M|.
South America and Caribbean
M|.
Asia
M|.
Australia
M|.
Other (please specify)
Pam, D.R., (2012) Safe and sustainable aviation in the AFI region 67
Page 3
5. If you have ever lived and/or worked in Africa, approximately what is the cumulative
time you have spent there?
less than 1 year
1-3 years
3-5 years
5-10 years
10-15 years
Pam, D.R., (2012) Safe and sustainable aviation in the AFI region 68
Page 4
As an overview, the AFI region is basically comprising of the African continent and the Indian ocean area including
Madagascar. Though a total of 54 nations and independent states. As a point of comparison, these 54 members (with
their various regulators, regulations, airspace classifications and their population of 1,097,000,000 is slightly less than
India's 1,102,000,000 people. Note that India has a single regulator, airspace and aviation policy.
6. How do you percieve these ICAO regions in terms of Aviation safety?
7. How would you rate the impact of these external factors to the current safety levels
of African airlines?
2.Safety in the AFI ( Africa and Indian Ocean) region.
*
Very Poor Poor Acceptable Good Very good
United States and Canada
Europe
Middle East
Africa
South America and
Caribbean
Asia
Australia
*
No effect Negligible Partial Significant Very significant
Negative effects of
colonization
Denial of favorable access
to credit/manufacturers
Poaching of skilled and
competent personnel
Marginalization due to
Global politics
Uneven playing field with
established carriers from
developed countries
Any other comments will be appreciated
Pam, D.R., (2012) Safe and sustainable aviation in the AFI region 69
Page 5
8. With respect to the African region, How would you rate the impact of these internal
factors to the current safety levels in Africa?
9. With respect to the African region, How do you think the following initiatives will
help improve aviation safety levels in AFI region?
*
No effect Negligible Partial Significant Very significant
Lack of common aviation
policy objectives within
the regions' governments
Regional conflict and
Political instability
Lack of skilled man-power
Poor infrastructure and
navigation deficiencies
Widespread Corruption
disharmonious regulations
and training standards
Lack of synergy within the
regional airlines
*
No effect Negligible Partial Significant Very significant
Africa's Governments
commitment to aviation
safety by aligning their
policies and strategies to
obtain synergy.
Democratic principles and
Political stability
Technological upgrade
and Centralised Single-
African airspace.
Harmonization of
regulations and training
standards to effectively
use the limited man-power
Co-operation and
consolidation among
Africa's airlines
Establishing world class
Maintenance,repairs and
overhaul (MRO)'s and
training organisations
Any more insight will be appreciated
Any more insight will be appreciated
Pam, D.R., (2012) Safe and sustainable aviation in the AFI region 70
Page 6
Please indicate how much you agree or disagree with the statements in question 10-15.
10. Assuming you are offered exactly the same level of remuneration and benefits by
an employer, how would you rank your choice of location from these 7 choices.
(1st being the most likely location you like and 7th being the least likely choice of
location)
11. African ( governments, organisations, airlines, airports, e.t.c.) send their personnel
overseas for training because Africa does not have enough aviation training
institutions equipped with adequate facilities and qualified training personnel to meet
it's current manpower needs.
12. Establishing world standard training institutions on the continent will reduce
reliance on both expensive foreign based training and the expatriates employed in
Africa; thus boosting local skill-base as well as reduce operating cost for aviation
organisations.
3.Does Africa possess( locally) the skill base it needs to sustain it's devel...
*
7th 6th 5th 4th 3rd 2nd 1st
United States and Canada
Europe
Middle East
Africa
South America and
Caribbean
Asia
Australia
*
Strongly disagree
Disagree
Agree
Strongly agree
Strongly disagree
Disagree
Agree
Strongly agree
Pam, D.R., (2012) Safe and sustainable aviation in the AFI region 71
Page 7
13. In the last 25 years (1985-2010) Africa has lost and is still losing the skilled
manpower it desperately needs to sustain its development to more developed
countries ;(Brain drain). These comprise of promising academics, scientists and
technocrats on government sponsored programmes who do not to return to Africa after
completing their studies abroad.
14. As a result of the scenario in question 13 (above), there is dearth of competent
leadership in Africa that will effectively conceive and implement strategies to develop
the continent.
15. If Africa were to attempt to align it's aviation policies (all the 54 members) and
harmonize their aviation regulations WITHOUT the required skilled and competent
human resources on site to initiate, implement, and manage the process; it will most
likely end in failure.
*
*
*
Strongly disagree
Disagree
Agree
Strongly agree
Strongly disagree
Disagree
Agree
Strongly agree
Strongly disagree
Disagree
Agree
Strongly agree
Disagree
Agree
Strongly agree
Strongly disagree
Disagree
Agree
Strongly agree
Strongly disagree
Disagree
Agree
Strongly agree
Yes
Pam, D.R., (2012) Safe and sustainable aviation in the AFI region 75
References, notes and Sources:
Bor, Robert ( October 2009), Psychology in Aviation management Module. Air safety management.
City University, London.
Bouno, G. (April 2009), Quality Management in Airline Operations.Air safety management. City
University, London.
Dekker, Sidney W. A. Human Factors in Aviation - A natural history; Lund University School of
Aviation. Technical Report 2003-02.
OECD http://www.oecd.org/home/0,3675,en_2649_201185_1_1_1_1_1,00.html
Shearman, Philip (2010) Regional economic benefits of Air service versus the environmental cost of
emissions: The case of London City airport and Newquay Cornwall airport.
Strauch, Barry (2002), Investigating Human error: Incidents, Accidents and Complex systems.
Reprinted in 2007. Ashgate.
Whitaker, Timothy James (2007). Crisis Management Module. Air safety management. City
University, London.
Pam, D.R., (2012) Safe and sustainable aviation in the AFI region 1