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Note! Before using this information and the product it supports, read the information in “Safety Information” on page 9.

read the information in “Safety Information” on page 9. Sixth Edition (February 2001) This edition replaces
read the information in “Safety Information” on page 9. Sixth Edition (February 2001) This edition replaces

Sixth Edition (February 2001)

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Contents

Safety Information

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9

Safety Notices General Safety Electrical Safety

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9

11

13

. Pre-Service Inspection

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15

Related Publications

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17

Model A00 Publications

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17

Models 001 and 002 Publications .

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17

Model 003 Publications

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18

Common Publications

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18

Preface - What’s New in the Model 003.

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19

Chapter 1. Diagnosing Problems .

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20

Maintenance Analysis Procedures (MAPs)

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20

Defining The Problem

. MAP 0100: START OF CALL

. MAP 0110: Automatic Sheet Feeder

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20

23

26

. MAP 0120: Parallel or Serial Attachment, Model A00 and Model

 

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33

MAP 0121: Parallel with Twinax or Coax Attachments, Models 001, 002, or 003 .

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41

Attachment Card Procedure 1.

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50

Attachment Card Procedure 2.

MAP 0122: Network Print Server Attachment .

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56

59

MAP 0130: No Paper Movement

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62

MAP 0131: Paper Path Sensor .

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66

MAP 0140: Printhead Drive

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70

MAP 0150: Power Supply

MAP 0160: Ribbon Feed and Ribbon Lift .

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75

89

. MAP 0180: Top Cover Interlock .

MAP 0170: ASF Stacker

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94

98

MAP 0190: Form Feed Problems

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101

MAP 0200: 55 AFTA Errors

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127

MAP 0210: Intermittent Failures .

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130

MAPs Reference Tables

. Reference Table 1, Model A00 Error Messages .

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133

133

Reference Table 2, Models 001, 002, and 003 Error Messages .

 

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136

Reference Table 3, No Printed Characters .

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146

. Reference Table 5, Operator Panel and Miscellaneous Problems

Reference Table 4, Print Quality Failures

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146

149

Reference Table 6, LED and Test Page Problems – NPS and LAN Attachment Card .

 

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152

Reference Table 7, Network Server Problems – NPS and LAN Attachment Card .

 

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156

Reference Table 8, Power Supply Connector Pins and Voltages

 

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156

Reference Table 9, Base Code Compatibilities

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157

Reference Table 10, Ribbon Lift and 26–Pin Cable Connectors .

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Reference Table 11, Paper Paths

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158

158

. Reference Table 12, Minimum Microcode .

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158

. Test and Diagnostic Information - Model A00

Chapter 2. Diagnostics

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160

160

How To Print the Print Test

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160

How To Print Firmware Part Number and Version Levels

 

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160

How To Print the Power On Configuration .

. How To Run the Test and Diagnostic (T&D) Programs

T&D Descriptions

. How To Print the Program Setup Configuration

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160

161

161

164

. T&D Error Messages and Actions .

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190

Test and Diagnostic Information - Models 001, 002, and 003 .

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How To Print the Printer Demonstration .

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197

197

. How To Print Firmware Part Number and Version Levels

 

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197

How to Print the Printer Configuration and the Custom Sets

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198

How to Print and Clear the Error Log, and Print the Usage Metrics .

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198

How To Run the Test and Diagnostic (T&D) Programs

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201

. T&D Error Messages and Actions – Models 001, 002, and 003 .

T&D Descriptions

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204

231

Chapter 3. Circuit Diagrams

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