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In southern British Columbia, lies one of Canada’s premier vacation destinations

– the Central Okanagan. Aside from the beautiful mountains, numerous lakes, and
fabulous weather in the Okanagan, School District #23 has implemented an innovative
laptop project – iLearn. Now people living in this district have an advantage over many
other districts, as the iLearn project is handing over one laptop for every student in grades
seven through twelve. Each teacher is also supplied with a laptop. This will drastically
change the way the district views education. While comparing the District’s iLearn
project to the CUBE, the following venture analysis will uncover some of the emerging
markets behind the iLearn project and weigh the costs and benefits for the teachers who
use the project.
While the iLearn project is not a stand-alone business, it has attracted several
large companies and has become a large producer of job growth in the area. The School
District is the business that spawned iLearn, but the project has become almost
synonymous with the district because of the money that has been invested in the project.
The district estimates that they will have to commit to spending over two million this
year and each of the next three years to continue with the project. (Board of School
Trustees. p.7) For iLearn to continue to be utilized by the School District, it must run in
partnership with the school board and many other large and small businesses. A business
venture of this size utilizes many companies and their commitment ensures the projects
The iLearn program is a tool that incorporates laptops for each student. As of
2007, every grade seven and eight student has a laptop. Each laptop comes equipped with
pre-installed software such as Microsoft Student, which is aimed at enhancing learning in
and out of the classroom. While there is a minimal cost to the student, the program is not
without its skeptics because there is an added cost. Parents in the iLearn program must
purchase insurance and backpacks for the laptops. To some, this is seen as a waste of the
schools resources. Comparing the program to the CUBE highlights some of the positives
and negatives of the iLearn program.

CUBE for iLearn

Face One

Public Schools
School district 23 in the Central Okanagan is the pilot project for the iLearn
project. The project started in 2005/2006 by handing out one laptop for every grade seven
student and every teacher in a few select pilot schools. The Laptops are IBM’s
ThinkPad’s, and each school is equipped with wireless Internet.
The teachers in School District 23 are the primary users of the new iLearn project,
and regardless of technical background they must go through four training sessions of in-
service to partially understand the ideas behind the laptop project.

Higher Education
While the iLearn project is directly utilized in the grade level public school system, it has
long-term goals aimed at higher education. The project is designed to equip students with
the skills needed to be successful in the working world and post secondary schools. With
the technical world changing, the District decided to attempt to better convey the needs of
post secondary learning and the work force by implementing the laptop project. The
Capital News interviewed the Dean of UBCO on the issue of the iLearn program. The
Dean stated,
“We live in a society where computer literacy is essential to get ahead, no matter
what kind of work someone is in… You have to look at what is going on in the
world. There is some social responsibility on schools to prepare people to go work
in society and live in society, And by giving every student a laptop, it makes sure
every kid, no matter their socioeconomic background, has the same access to
technology” (Nieoczym 2007. Capital News)
While training teachers through a series of in-service workshops only scrapes the
surface of the wide ranging possibilities of working with technology, post secondary
institutions are surely going to get more teachers wanting to learn about technology in
education. The University of British Columbia is one institution that has already
implemented training for teachers with the Masters of Education. (MET)

Training Needs
By far, the training needs outweigh all other needs for the project. Each and every
teacher needs to go through four stages of training within the iLearn project. The training
is provided during working hours which will require work coverage for each teacher, and
will employ computer tech support in order to train teachers. Further, each school in the
district will have at least two iLearn specialist that go through extensive training in order
to familiarize themselves with all aspects of the iLearn project. This comes at a great cost
to the district.

Face Two
This face of the CUBE falls predominantly under Training needs. Although,
servicing eight thousand laptops, which are mainly handled by young teens, bring forth a
whole range of services in the maintenance field. The success of the project depends on
the success of the maintained of the laptops. Campbell and Gaylie find, “Evidence
indicates that SD23 IT Support Services exercised extensive planning at every critical
stage of the project.” (Together iLearn. p. 17). Planning for servicing the laptops is
crucial in order for the district to keep costs to a minimum. Being proactive and keeping
known issues from happening to the laptops is even more important.
One of the business partners in the iLearn project is Cisco Systems. Cisco has
directly implemented a software project that searches for and reacts to suspicious
software behaviour. This software is a proactive venture to ensure students do not
download programs that are not meant for learning. (Grant. 2006). This added protection
is meant to add safety for the students using the laptops, but it has a lasting effect for the
teachers using the laptops as well. This is mainly due to the project blocking the ability of
the teacher to add their own software to the laptops they were given by the District.
All of the laptops were leased for a three-year term. This is exactly how long the
students will have their laptops before a new one is given to them. After three years the
students and teachers are given a new laptop for another three years. IBM supplies all of
the laptops and has struck a lasting deal with the district.
Northern Computers, a local Kelowna computer dealer, is the middle man in this
deal. They are the primary maintenance providers of the laptops.
Wireless connections are in every school, and new schools being built after 2005
will reflect the dependence on technology. The schools are completely wireless ready,
and the Internet service is provided by Telus. The increasing need for connections has
driven the dependence on Internet service. Online projects, like Coolschool, are
sponsored by Telus. They are the main provider of Internet service in the Okanagan, and
will continue to serve the district for years into the future.

Each laptop comes with prepackaged software placed directly on each laptop. The
main software is Microsoft Student along with some specialty projects such as Google
Earth and iTunes. Because outside software is prohibited, the district deemed these types
of software projects useful.

Both teachers and students are using First Class as the primary web page builder
and email client. The project itself is restrictive to both teachers and students. As a
security feature the email project filters almost all outside email addresses. There is a
place to add specific email addresses, but it is time consuming and very rarely used.
The web page builder provided by First Class is relatively easy to use, even for
first timers, but it is highly restrictive. Flash animation and other quiz building software
cannot be used in conjunction with First Class. There are some teachers that have used
First Class as a good tool to keep in touch with parents and students, but there is a need
for interacting with the students in a blended learning environment.

Face three
The District has purchased everything from the laptops to the software used on
the laptops. Nothing else can be downloaded onto any of the laptops. Further, the content
the learner views is managed through a filtering system that limits the students ability to
open their laptops to all sites available on the web.
Face Four – Global Markets
Predominantly English.
Face Five – Development of Market
Market Only Supports Custom Work or Indigenous Suppliers
Face Six – Learning Technology competing with other forms of learning
Learning Technology is imposed, and Competes with Existing Learning Systems
In the case of the iLearn project, the entire learning technology is imposed on the
practitioner, and provided by the district initiative.
By the end of 2007, there will be two thousand IBM Thinkpads distributed among
staff and students in School District 23. Additionally, each student is required to purchase
an approved backpack to carry the Thinkpads. This comes at a cost of $48 per student.
This means $84, 000 in costs to the parents of the students involved in the iLearn project.
Additionally, parents may opt for the added home insurance policy at another cost of $75-
90 per year. The laptops are free. (Springvalley Middle School. 2006)
This is a highly discussed project, and it has people on both sides of the issue
discussing passionately the real cost to the students. The people for the project insist that
it is needed to provide a better education for the students. The people against the iLearn
project are wanting a more balance approach to education with a focus on literacy and
numeracy in the old fashioned paper and pencil way.

The iLearn project falls under many sides of the CUBE and is dependant on many
companies and partners to continue to produce job growth. One of the main concerns
with this project is that it falls on many sides of the CUBE. This can be a dangerous
endeavor because it is dependant on too many companies and people to sustain the
project in the long term. When there are too many companies and partners involved, the
exit strategy becomes less clear. Instead, success is measured by how the district uses the
project, and how the district maintains the project.
Campbell and Gatlie state, “The dramatic and obvious increase in student
achievement and interest, as discovered in researching this report, strongly suggests that
the laptop project at SD23 was successful in terms of leadership, support and
implementation at both the district and school level.” (Together iLearn. p. 17) Continued
success of this project will require full effort on all parties involved in the project.
Bonifaz and Zucker state, “Stakeholders’ initial perceptions of technology influence their
predisposition to carry out an initiative like one to one computing, and they can facilitate
or hinder the implementation process.” (Lessons Learned About Providing Laptops for
All Students. p. 5)
The exit strategy is dependant on the success of the project. Adequate funding for
the project’s success in needed. This is evident in all successful one-to-one computing
projects. In an article on the Mac website, they state, “Ensure that you have adequate
funding for the life of the implementation. When replacements or repairs are needed, be
sure you can pay for them.” (Apple 2004.)
The iLearn project was based on a paper from then Superintendant Ron
Rubadeau. His vision of what is needed in the public school system will have lasting
effects on both the students and economy in School district 23. “Lab based technology
once had its place and value. It’s time has come and gone. While originally useful to
teach classes of students about the rudiments of technology, labs lack the flexibility to
support students in their individual needs.” (Rubadeau. 2005). It is his vision that will
ensure the success of the iLearn program.

Apple. Profiles in Success: The Gillespie School – Ahead of the Wave. Retrieved
September 27, 2007 from

Board of School Trustees (2006). Public Board Meeting Minutes. School District No. 23
Retrieved September 27, 2007 from

Bonifaz, Alejandra. Zucker, Andrew. (2004). Lessons Learned About Providing Laptops
for All Students. Education Development Center, Inc. (EDC)

Campbell, Robert. Ph. D. Gaylie, Veronica. Ph. D. (2006). Together iLearn Laptop Pilot
Project: Preliminary Report. UBC Okanagan.

Grant, Buckler. (2006). Embedded Security. The Pros and Cons of Building Security
Functions into Network Gear. Canadian Technology News. Communications
and Networking, June 2006, Vol. 9, No. 6. Retrieved October 1, 2007 from,

MET. (2007). Masters of Educational Technology. Retrieved October 1, 2007 from,

Nieoczym, Adrian (2007). Teaching Tool or Hinderance? Capital News October 14,
2007. Retrieved October 14, 2007 from,

Rubadeau, Ron. (2005). Technology Unplugged. School district No. 23. Retrieved
September 21, 2007 from,

Springvalley Middle School. (2006). iLearn Class Discussion. SD23 iLearn Project.