CRIS H.

GANSMAN
Manalapan, NJ 07726 c.gansman@gmail.com 732-690-6236 (C) 732-792-6174 (H)

EXECUTIVE BENEFITS PROFESSIONAL

Broad industry experience with Health & Welfare, Defined Benefit, and Defined Contribution Plans. Partner with Human Resource and Finance personnel of Fortune 500 companies to execute creative solutions that meet design, implementation, administrative, and operational business needs. Senior professional with corporate management and outsourcing/consulting experience, credited with creating and optimizing delivery of best-in-class employee benefit programs. Sought by executive management to lead strategic initiatives that align with business objectives leading to improved operational efficiency and increased employer/employee satisfaction. Achieved business goals and led collaboration among diverse teams by leveraging project management skills when implementing new or redesigned benefit programs within budget. Areas of expertise include:

Benefit Plan Design/Strategy Operations Implementation Business Process Change HR Outsourcing Solutions

Plan Administration Project Management Staff Management System Implementation

Staff Management HR Systems Budget Analysis & Forecast of Benefit Programs Compliance ERISA/IRS/DOL Regs

PROFESSIONAL EXPERIENCE
CONSULTING/CONTRACT ENGAGEMENTS
RESOURCES GLOBAL PROFESSIONS (2009 Present) TIME WARNER INC. ENGAGEMENT, NEW YORK, NY (September 2011 December 2011) Project Manager - Provided technical expertise to Global Technologies Services group and Benefits department in the outsourcing of Time Warner's Health & Welfare Administration for Active and Retiree populations. MARSH & MCLENNAN COMPANY ENGAGEMENT, Hoboken, NJ (August 2009 July 2011) Played integral role in design and delivery of cost effective benefit programs and project management for Global Health & Welfare department. Acted in capacity as a technical resource / consultant / subject matter expert for plan design changes, merger & acquisition work, and outsourcing of administration solutions. Projects include: Redesign and implementation of H&W plans Retiree medical, Optional Life and Health Saving Account Design and implementation Total Health Management- Lifestyle & Disease Management Leave Management Administration Evaluated department structure and recommended changes to administrative processes Project Management - PeopleSoft 9.1 Software Upgrade, H&W Annual Enrollment 2010 and 2011, Merger & Acquisition support for 3 acquisitions and 4 divestitures, and Implementation of New H&W Web Portal UNITED UNION OF ROOFERS LOCAL UNION #8, Brooklyn, NY Interim Executive Fund Director (2006 2007) Responsible for Operations and Staff Management of Self-Insured Taft Hartley Health & Welfare and Retirement Funds. Managed and administered Medical, Dental & Prescription Drug plans and COBRA program Leave Management Administration STD, LTD, and Workers Compensation Defined Benefit Plan Administration GOLDMAN SACHS, New York, NY Consulting Engagement International Benefits (2006 2007) Managed Mercer Gold Global Database ensuring all relevant benefit information was housed on database across international/worldwide regions, including acquisitions and regional and global companies. Implemented multiple International H&W benefit program enhancements and outsourced international benefits Drafted communications for redesigned global benefits (Europe, Asia, Latin America & Caribbean Island countries) Designed and rolled-out new Canadian Registered Retirement Savings Plan (RRSP)

2006 2007 and 2009 2011

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COLUMBIA UNIVERSITY MEDICAL CENTER, New York, NY Benefit Operations Consulting Engagement (2006) Responsible for start-up of new benefit operations and client service center servicing union staff of Medical Center. Performed desk audits resulting in administrative process improvements and revamped Employee Orientation presentation Identified/coordinated training and development needs for service center PeopleSoft Study to help determine feasibility to implement benefits administrative component

FIDELITY INVESTMENTS, Raleigh, NC

2007 2008

Vice President Retirement Services Operations, Process Change Lead Part of Senior Management group in Retirement Services responsible for driving process change initiatives resulting in over $3 million annual savings and operational efficiencies. Led internal groups to identify deficiencies, reengineer processes, and implement new solutions. Executed process change within a Six Sigma environment. Projects included: Streamline Pension Calculations: Identified process-improvement to clean up Participant Data leading to pension calculations running cleanly through system; minimize the need for manual pension calculations Overpayment Process: Identified end-to-end process gaps leading to $11 million overpayment recovery Client Reporting Package: Developed integrated DC/DB reporting standards/metric quarterly reports Compliance: Managed 409(A) and Pension Protection Act activities Contract Review: Targeted additional revenue opportunities for DB Operations Business Integration: Identified service delivery improvements across Business Lines (DB, DC, and Stock) Operation Billing System: Built new Billing System resulting in additional business revenue stream Metrics: Developed metrics to measure qualitative and quantitative results

ACS/MELLON, Little Falls, NJ (Formerly PricewaterhouseCoopers - Kwasha)

1998 - 2005

Senior Client Service Manager (2003 - 2005) Nurtured strong business relationships as primary client contact for strategic planning, design and delivery of overall HR Benefits administrative and call center outsourced services for domestic and international employee populations. Clients included a complex Fortune 100 Company and a large financial institution totaling over 100,000 employees and retirees. Prepared RFPs, negotiated fees, and managed client budgets. Managed four supervisors, 50+ staff, and all activities associated with client DB, DC and H&W Plans. Managed major client implementation project for redesigned H&W and DC plans and integration of acquisition representing 30% increase in employee population for Administration and Service Center Responsible for Client Retention: prepared client accounts P&L, accruals, projections, and billings Met with clients HR personnel to review performance and discuss/identify new business or plan design changes Successfully managed major deconversion project over 20 month period where Fortune 100 Companies H&W and DB Plans were separated and outsourced to a new vendor Defined Benefit Special Project Engagement Manager (1998 - 2002) Primary client contact for special project work on Fortune 100 Company DB Plans. Responsible for all aspects of project management, including cost proposals, revenue projections, and billing. Partnered with Actuaries and Client to redesign Retirement Plan to provide an early retirement window Managed divestiture of retirement plans. Developed new administrative procedures to reduce cost and increase production 60% for large volume of Early Retirement Window packages offered by client Converted manual retirement package process to system-generated package ($2 million+ client savings) Defined Benefit Operations Manager (1998) Managed staff of eight DB Plan Administrators to deliver DB services to clients. Transitioned outsourcing operations from the Plan Implementation Group to the Administrative Group Initiated new protocol Retirement Case Management department to address an influx of new retiree cases for a Fortune 100 Company, which became standard service offering across all outsourced clients

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TOWERS PERRIN, Voorhees, NJ

1997 - 1998 Client Service Manager Managed operations and call center services group for a Fortune 500 clients H&W, DC and DB Plans, directing a staff of 23 professionals. Primary client contact for implementation, annual enrollment, and ongoing administration. Coordinated all systems related programming changes with implementation team Identified and implemented process improvements; monitoring performance versus quality metrics

AFTRA HEALTH & RETIREMENT FUND, New York, NY

1993 - 1997

Manager, Participant Services/Benefits Administration Member of senior management team responsible for design and administration of self-insured national multiemployer Taft-Hartley benefit fund programs for 30,000+ employees. Designed and implemented new Health benefit programs that resulted in cost savings of $5M Designed and implemented new 401(k) plan for Fund Staff Redesigned Retirement Plan increase in benefit formula and change in benefit payment type options Prepared and presented benefit budget recommendations to Board of Trustees Negotiated rates and contracts with Consultants, Insurance and Plan Benefit Vendors

FORSTMANN LITTLE MANAGEMENT GROUP, Livingston, NJ

1990 - 1992 Merger & Acquisition Manager, Pension/H&W Plans Managed design, administration, and communication of employee retirement, 401(k), and H&W Plans for four LBO investments both domestically and internationally. Managed six benefit professionals.

CIBA GEIGY CORPORATION, Ardsley, NY (Merged with Novartis)

1989 Manager, Corporate Benefits and Compliance Implemented IRC Section 89 regulations for H&W Plans until law was repealed. Managed all aspects of H&W plans and government compliance for qualified retirement plans. Managed Expatriate Program.

OGDEN CORPORATION, New York, NY

1987 - 1988 Retirement Plans Administrator Managed Profit Sharing, 401(k) and PAYSOP Plans for executives. Coordinated company-wide annual compensation reviews and merit performance reviews. Managed staff of four professionals.

RELATED PROFESSIONAL EXPERIENCE CPI PENSION SERVICES Consultant/Sales BANKERS TRUST COMPANY Treasurer Defined Contribution Recordkeeping WILLIAM M MERCER COMPANY Benefits Communications Specialist EQUITABLE LIFE ASSURANCE COMPANY Retirement Plan Specialist

1978 - 1986

EDUCATION
B.S., Insurance & Risk Management and B.S., Marketing, Syracuse University, Syracuse, NY 1978

PROFESSIONAL AFFILIATION AND DEVELOPMENT

Six Sigma Designation Yellow Belt Certified Employee Benefits Specialist Program (CEBS) Society For Human Resource Management (SHRM) National & Local Chapters Microsoft Office, SQL Programming, PeopleSoft, Mercer Gold Global Database